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Toshiba DK 24,DK 56, DK 96 User Manual

Toshiba digital telephone user guide
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Download this manual See also: Installation and Maintenance Manual, Quick Reference Manual
STRATA DK
DIGITAL TELEPHONE USER GUIDE
Release 3 and 4
© COPYRIGHT 1992 TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
All rights reserved. No part of this manual may be reproduced in any form or by any means — graphic, electronic, or
mechanical, including recording, taping, photocopying, or the use of information retrieval systems — without express written
permission of the publisher of this material.
Check with your Telephone System Administrator to find out which software release is installed for your Strata DK 24/56/96
telephone system. Enter the release version number below.
Release _________
Issue 1, September 1992

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Summary of Contents for Toshiba DK 24,DK 56, DK 96

  • Page 1 DIGITAL TELEPHONE USER GUIDE Release 3 and 4 © COPYRIGHT 1992 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. All rights reserved. No part of this manual may be reproduced in any form or by any means — graphic, electronic, or mechanical, including recording, taping, photocopying, or the use of information retrieval systems — without express written permission of the publisher of this material.
  • Page 2 Toshiba America Information Systems, Inc. disclaims any liability arising out of the failure to obtain such a license. Toshiba America Information Systems, Inc. reserves the right to change any of this information including, but not limited to, product characteristics and operating specifications, without prior notice.

  • Page 3: Table Of Contents

    Table of Contents STRATA DK INTRODUCTION General Description ... iii Purpose... iii Organization... iii How to Use This Guide ... iv CHAPTER 1 LIQUID CRYSTAL DISPLAY... 1-1 Summary of LCD Functions... 1-3 CHAPTER 2 FEATURE OPERATION... 2-1 Date/Time/Day Adjustment... 2-1 Call Forward Display...

  • Page 4: Subject Page

    STRATA DK Storing LCD Name/Number Display ... 4-5 Speed Dial Memo ... 4-7 Timed Reminders Wtih Memo ... 4-9 Message Sending ... 4-10 Called Station Messaging... 4-10 Group Called Station Messaging... 4-11 Remote Calling Station Messaging (Release 1, 3, and 4)... 4-12 Busy Station Messaging (Release 1, 3, and 4) ...

  • Page 5: Introduction

    Introduction STRATA DK INTRODUCTION GENERAL DESCRIPTION ® The STRATA DK 2000-series Digital Liquid Crystal Display (LCD) telephone provides you with display information and feature prompting to make call handling more efficient. The LCD Feature Prompting with Soft Keys provides a quick and easy way to access frequently-used features.

  • Page 6: How To Use This Guide

    STRATA DK INTRODUCTION HOW TO USE THIS GUIDE Your telephone’s specific calling allowances are determined by its Class of Service, as determined by system programming. Your system administrator can inform you which features are actually accessible from your specific telephone. Once you are aware of the features that are available to your telephone, review each feature’s description and operational procedure contained in this guide.
  • Page 7 STRATA DK ACTION TEXT SPECIFIC INSTRUCTIONS ON HOW TO PERFORM A PROCEDURE ARE NUMBERED AND ENTERED IN THE LEFT-HAND COLUMN. STRATA DK To Use Station-to-Station Message Waiting: 1. Lift the handset. 2. Dial the desired station number. 3. The called station user presses the Intercom and Msg buttons to return the call.
  • Page 8 AND LED INDICATOR SPEAKER ON/OFF BUTTON AND LED INDICATOR LAST NUMBER REDIAL BUTTON CONFERENCE/TRANSFER BUTTON Figure I-2 20-button Digital Speakerphone with Liquid Crystal Display TOSHIBA LCD DISPLAY Mode Page Scroll LCD CONTROL BUTTONS/SOFT KEYS A B C D E F...

  • Page 9: Liquid Crystal Display

    Chapter 1 STRATA DK LIQUID CRYSTAL DISPLAY In its idle state, the 32-character Liquid Crystal Display (LCD) feature on your digital telephone gives you an accurate desk clock and calendar combination. When you have an outside call in progress, an elapsed time display gives a constant reminder of the call duration.
  • Page 10 STRATA DK NOTE: If your telephone has the Soft Key feature turned on (Mode 71), the Mode, Page, and Scroll functions are not active when the telephone is busy on a CO line or Intercom call. Mode, Page, and Scroll are only used when the telephone is idle.

  • Page 11: Summary Of Lcd Functions

    STRATA DK LCD-Display Type: Account Codes: N O . N N N E N T E R A C C T C O D E N O . N N N C O D E N O T V A L I D N O .
  • Page 12 STRATA DK N O . N N N L I N E N N A C B Automatic Callback (ACB): N O . N N N I N T N N N A C B S E T N O . N N N N N N A C B N O .
  • Page 13 STRATA DK Call Forward: A L L F O R A R N O . N N N N N N N O . N N N N N N C A L L N N N Call Pickup: N O . N N N 2 0 0 C A L L 2 0 1 N O .
  • Page 14 STRATA DK CO Line Number: 1. Incoming Call N O . N N N L I N E 1 0 R I N G I N G 2. When Call Is Answered N O . N N N A N S W E R E D L I N E 3 3.
  • Page 15 STRATA DK Dialed Number: 1. CO Line N 0 . N N N 5 5 5 1 3 7 4 2. Intercom N 0 . N N N 2 0 1 Door Phone/Monitor: N 0 . N N N D O O R P H O N E 1 A N 0 .
  • Page 16 STRATA DK LCD Name/Number Display: 1. Idle Station N A M E / N U M B E R D A T E D A Y T I M E 2. Called Station N 0 . N N N N A M E / N U M B E R Least Cost Routing (LCR): N 0 .
  • Page 17 STRATA DK N 0 . N N N N N N B U S Y O V R Overrides: 1. Busy Override N 0 . N N N N N N B U S Y O V R N 0 . N N N N N N B U S Y O V R 2.
  • Page 18 When using Speed Dial Memo (Mode 8), the name and number are displayed. TOSHIBA is the memo (up to 12 characters). 714 583 3700 is the number (up to 16 digits). After you access a Central Office (CO) line and press Cnf/Trn 4 7 to dial a complete toll restriction override or traveling class code, your LCD display will prompt you to dial a code.

  • Page 19: Feature Operation

    Chapter 2 STRATA DK To Set the Date: 1. Place handset on-hook. 2. Dial Intercom 6 5 1. 3. Dial the date 4. Press the Redial button. 5. Press the Spkr button. To Set the Time: 1. Place handset on-hook. 2.

  • Page 20: Call Forward Display

    STRATA DK 4. Press the Redial button. 5. Press the Spkr button. When your station has call forward set, the LCD displays as shown (NNN = the forward-to number). 1. Call Forward–All Calls C F - A C T O : N N N J A N 2 6 T U E 0 1 : 4 3 2.

  • Page 21: Station-To-Station Message Waiting

    STRATA DK To Use Station-to-Station Message Waiting: 1. Lift the handset. 2. Dial the desired station number. 3. The called station user presses the Intercom and Msg buttons to return the call. 4. To clear the Msg LED from the called station, press the Msg button.

  • Page 22: Voice Mail (Vm)

    The LCD displays “6 5 6 ID CODE SET”. The LCD displays the digits and pauses. These digits include special voice mail codes and your mail box number. For example, for Toshiba VP Systems dial 91NNN, where NNN is your mail box number.

  • Page 23: Busy Field Display

    STRATA DK To Retrieve Messages: Press the Intercom and Msg buttons. To Clear All Digits: 1. Press the Intercom button. 2. Dial 6 5 6 or 6 5 7. 3. Press the Redial button. To Display Busy Field Status: 1. Press the Mode button. M O D E N O .

  • Page 24: Toll Restriction Override/Traveling Class Code Change

    STRATA DK To Store New DISA Security Code: 1. Press the Intercom button and dial the 3-digit access code. N O . N N N C O D E S E T 2. Dial the new DISA security code. N O . N N N D A T A P R O G R A MM E D 3.

  • Page 25: Verified Account Code Change

    STRATA DK 2. Dial the four-digit override code. N O . N N N E N T E R O V R C O D E 3. Press the Redial button to store the code. N O . N N N D A T A P R O G R A MM E D 4.
  • Page 26 STRATA DK 4. Press the Redial button to store code. N O . N N N D A T A P R O G R A MM E D 5. Repeat steps 1 ~ 4 to enter more verified account codes. You will hear a confirmation tone.

  • Page 27: Soft Key Operation

    Chapter 3 STRATA DK GENERAL DESCRIPTION If you have Release 4, the Soft Key feature provides a quick and easy way to access frequently-used features. If the Soft Key feature is activated at your station, abbreviated feature prompts will appear on the LCD above the Mode, Page, and Scroll keys while you are on a call (or you are ringing another station or outside telephone number).
  • Page 28 STRATA DK example, only the Soft Key displays will be shown since Mode , Page , and Scroll no longer apply while Soft Keys are active. If you initiated the call, the “TRNS” prompt will appear 30 seconds after the first digit of the telephone number is dialed—the “ABR” prompt for Automatic Busy Redial (ABR) will appear during this first 30 seconds (if it does not appear, then this feature was not assigned in system programming).
  • Page 29 STRATA DK 5. After you dial the station number (203 in this example), you will see one of the displays below for about three seconds. The display will then change to the display in Step 6. C A L L I N G 2 0 3 Called station (203) has “user name”...

  • Page 30: Soft Key Prompt Definitions

    STRATA DK 8. The LCD will appear as follows after you press the JOIN Soft Key in Step 5 and all parties will be conferenced. L N 3 + 2 0 3 E X I T C O N F “LN 3 + 203”...
  • Page 31 STRATA DK SOFT KEY OPERATION MESG—Press this Soft Key to set a message waiting indication at a busy or unanswered station. OVRD—Press this Soft Key to gain access to override options or to override a station that is busy or in the Do Not Disturb mode. BUSY—(Busy Override) Press this Soft Key to send a call-waiting tone to a busy station.

  • Page 32: Soft Key Activation

    STRATA DK To activate Soft Keys at your station: 1. Make sure your telephone is idle. Do not lift the handset. 2. Press the Mode key below the LCD. 3. Dial 7 1. To deactivate Soft Keys at your station: 1.

  • Page 33: Messages And Memos

    Chapter 4 STRATA DK To Store a Message in Memory: 1. Press the LCD Msg Select (or Intercom 6 8) button. M S G N O . ? 2. Dial the 2-digit message number to be stored. 3. Use the Recording a Message procedure to enter the message characters.
  • Page 34 STRATA DK To Record a Message: 1. Press the # button to access alpha characters. Refer to Figure 4-1 for an explanation of the dialpad buttons. 2. Press or 1 to move the cursor (–) to the desired position (the left edge of the display for a new message, or two spaces to the right of the preprogrammed message to...

  • Page 35: Preprogramming System Messages

    STRATA DK PREPROGRAMMING SYSTEM MESSAGES System messages can only be programmed or permanently changed at port 00, station number _____(usually 200). Five preprogrammed messages are automatically stored in memory when the Alphanumeric Messaging with LCD feature is initialized. 60) OUT TO LUNCH 61) IN A MEETING 62) CALL __________________________ 63) BACK AT ________________________...

  • Page 36: Messaging

    STRATA DK To Create an LCD Message for Phones that Call Yours: 1. Press the LCD Msg Select button (or Intercom 6 8). M S G N O . ? 2. Dial the number of the message you want. 3. Press the LCD Msg Select (or Spkr) button.

  • Page 37: Storing Lcd Name/Number Display

    STRATA DK To Enter Name/Number Information: 1. Press the Intercom button and dial 6 2 1. U S E R N A M E ? 2. Enter the new information via the dialpad (refer to Recording a Message for method). SETTING/CHANGING CALLING STATION MESSAGES You can set a completely new, personalized message by overwriting any of the existing preprogrammed messages.
  • Page 38 D E S T E K T N O . ? The new information is stored and will appear on the top line of the display. For example, if you entered “TOSHIBA EXT. 200,” that will appear above the date/day/time on the display.

  • Page 39: Speed Dial Memo

    STRATA DK 4. Dial the intercom number (N N N) of the station for which the NAME/NUMBER information is to be recorded. D E S T E K T N O . N N N 5. Press the Page button. U S E R N A M E ? 6.
  • Page 40 STRATA DK To Program Speed Dial Names and Numbers: 1. Press the Redial button, then the Speed Dial button. 2. Dial the desired speed dial code. # * N N S P E E D D I A L 3. Press the Mode button. * 1 0 N A M E S P E E D D I A L 4.

  • Page 41: Timed Reminders With Memo

    STRATA DK 4. Press any available CO button. 5. The number is dialed. To Check a Speed Dial Number: 1. Press Mode 8 when telephone is idle. 2. Dial a 2-digit speed dial number. 3. Press the Page button to scan the directory for the appropriate number/memo.

  • Page 42: Message Sending

    STRATA DK 5. Enter the desired message number. 6. Press the Redial button to record the data in memory. To Set a Called Station Message: 1. Dial the station number (station does not answer or is busy). 2. Press the Mode button. 4-10 Personal message (10 ~ 19) and system (60 ~ 99).

  • Page 43: Group Called Station Messaging

    STRATA DK 3. Dial 4. 4. Enter the desired message number. 5. Press the Msg button. 6. Press the Spkr button to release. To Receive a Called Station Message: Press the Intercom and Msg buttons. To Set a “Called Station” Message for Other Stations: 1.

  • Page 44: Remote Calling Station Messaging (Release 1, 3, And 4)

    STRATA DK 10. Dial 0. To Receive a Called Station Message: 1. Press the Intercom and Msg button. To Set a Calling Station Message for Another Station: 1. Press the Mode button when your telephone is idle. 2. Dial 9 5. 3.
  • Page 45 STRATA DK To Send a Message to a Busy Station: 1. Call the desired station. 2. Press the Mode button. 3. Dial 2. 4. Enter the desired message number. 5. Press the Page button. To Return a Message (within 30 Seconds) from the Busy Station After Receiving a “Busy Station”...
  • Page 47 Index STRATA DK Account Code Calls 1-3 Changes 2-7 Alphanumeric Messages 1-4, 4-1 Auto Busy Redial Display 1-3 Automatic Callback Display 1-4 Automatic Line Selection Display Busy Field Display 1-4, 2-5 Busy Override Display. See Override Displays Busy Station Messaging 4-12 Call Forward Display 1-5 Setting 2-2...

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