Before Calling Service Personnel - Toshiba TDP-P9 Owner's Manual

Before calling service personnel

If you think something is wrong, check the followings before contacting customer service.
Please see "Indicators"
.
If This Happens
No power
Power is lost
during use
No picture
No audio
Picture not
displayed
correctly
Picture blurred
Part of picture
out of focus
Colors too light
Bad shading
Image is dark
Remote control
doesn't work
USB device
images aren't
projected
as well.
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• Is the power cord plugged in? Is it connected to the projector?
• Is the lamp cover open?
• Is the ambient temperature high?
• Is the air intake or air exhaust blocked?
• Is the projector turned on?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Is the mute function on?
• Is the brightness setting minimized?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Is the mute function on?
• Is the volume setting minimized?
• Is the input signal supported by the projector?
• Is something generating an abnormal video signal, for instance the video
tape?
• Is the lens dirty?
p.45
• Is the lens focus adjusted optimally?
• Is the projection distance within the projector's supported range?
• Is the projector's screen placement angle tilted too far?
• Are the sharpness or sampling phase adjustments off?
• Are the color or tint adjustments off?
• Is the screen dirty?
• Is the lamp nearing the end of its service life?
• Are the brightness or contrast adjustments off?
• Is the lamp nearing the end of its service life?
• Is the remote control ON/OFF switch set off?
• Are the remote control's batteries exhausted?
• Are the batteries inserted into the remote control correctly?
• Is the remote control being used within the effective range?
• Are there any obstructions between the remote control and projector?
• Are there any fluorescent or other bright lights shining at the projector's
infrared remote sensor?
• Is the USB memory inserted correctly?
• Is a USB memory not supported by the projector inserted?
• Are there any JPEG or movie files saved on the USB memory?
• Are the files too large or in an unsupported format for the projector?
Check
,
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,
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47
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,
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