Troubleshooting - Kenwood DPX-5200BT Instruction Manual

Troubleshooting

Symptom
Sound cannot be heard. • Adjust the volume to the optimum level.
• Check the cords and connections.
"MISWIRING CHECK WIRING
THEN PWR ON" appears.
"PROTECTING SEND SERVICE"
appears.
Source cannot be selected.
The unit does not work at all.
Correct characters are not • This unit can only display uppercase letters, numbers,
displayed.
• Depending on the display language you have selected
• Radio reception is poor.
• Static noise while listening
to the radio.
Disc cannot be ejected.
Noise is generated.
"PLEASE EJECT" appears.
Playback order is not as
intended.
Elapsed playing time is not
correct.
34
ENGLISH
Remedy
Turn the power off, then check to be sure the terminals of
the speaker wires are insulated properly. Turn the power
on again.
Send the unit to the nearest service center.
Check the [SOURCE SELECT] setting. (Page 6)
Reset the unit. (Page 4)
and a limited number of symbols.
(page 6), some characters may not be displayed
correctly.
Connect the antenna firmly.
Press and hold to forcibly eject the disc. Be careful not
to drop the disc when it is ejected. If this does not solve
the problem, reset the unit (page 4).
Skip to another track or change the disc.
Reset the unit (page 4). If this does not solve the
problem, consult your nearest service center.
The playback order is determined by the order in which
files were recorded (disc) or the file name (USB).
This depends on the recording process earlier (disc/USB).
Symptom Remedy
"READING" keeps flashing. • Do not use too many hierarchical levels and folders.
• Reload the disc or reattach the device (USB/iPod/iPhone).
"UNSUPPORTED DEVICE" • Check whether the connected USB device is compatible
appears. with this unit and ensure the file systems are in supported
formats. (Page 32)
• Reattach the USB device.
"UNRESPONSIVE DEVICE" Make sure the USB device is not malfunction and reattach
appears. the USB device.
"USB HUB IS NOT This unit cannot support a USB device connected via a USB
SUPPORTED" appears. hub.
The USB port is drawing more power than the design limit.
• The source does not
change to "USB" when Turn the power off and unplug the USB device. Then, turn
you connect a USB device on the power and reattach the USB device.
while listening to another If this does not solve the problem, turn the power off and
source. on (or reset the unit) before replacing with another USB
• "USB ERROR" appears. device.
The iPod/iPhone does not • Check the connection between this unit and iPod/iPhone.
turn on or does not work. • Disconnect and reset the iPod/iPhone using hard reset.
"LOADING" appears when This unit is still preparing the iPod/iPhone music list. It
you enter search mode by may take some time to load, try again later.
pressing .
"NO DISC" Insert a playable disc into the loading slot.
"TOC ERROR" Make sure the disc is clean and inserted properly.
"NA FILE" Make sure the media (disc/USB) contain supported audio
files. (Page 32)
"COPY PRO" A copy-protected file is played (disc/USB).
"NO DEVICE" Connect a device (USB/iPod/iPhone), and change the
source to USB or iPod USB again.