Status Code Entry Chart
Table 1 Status Code Entry Chart
Status
Description
Code
C1-01
Roll Position Sensor error
C2-01
The Roll 1, 2, or 3 Position Sensor
C3-01
did not actuate or deactuate.
C4-01
No RAP
C1-04
Media Registration Sensor error
C2-04
The Media Registration Sensor did
C3-04
not actuate or deactuate when
feeding from roll 1, 2, or 3.
C1-05
Motion sensor error
C2-05
Motion was not detected or the
C3-05
media stopped moving when feed-
ing from roll 1, 2, or 3.
No RAP
Service Call Procedures
Status Code Entry Chart
Components
BSD
Ref
•
Roll 2 Position Sensor
BSD
PL 7.1
(Q2)
7.2
BSD
Roll 1 Position sensor
7.3
(Q1)
BSD
Roll 3 Position Sensor
7.4
(Q3)
•
Main PWB (A3)
•
Check media path for an
obstruction.
•
Clean the Roll Position
Sensor and check for
damage.
•
Check connector A3P/
J609 on the Main PWB.
NOTE: The sensors are
interchangeable.
•
Media Registration Sen-
BSD
PL 8.2
sor (A21Q1)
8.2
•
Main PWB (A3)
•
Registration Rolls
•
Transport Driver Motor
•
Roll 1 Motion Sensor
BSD
PL 7.2
(Q4)
7.2
BSD
•
Roll 2 Motion Sensor
7.3
(Q5)
BSD
•
Roll 3 Motion Sensor
7.4
(Q6)
•
Main PWB (A3)
•
Media Feed Rolls
•
Media Feed Drive Motor
•
Check the Motion Sen-
sor and Encoder Disk
for damage by rotating
the
Rewind
Drive
Sprocket.
NOTE: The sensors are
interchangeable.
Status
Description
Code
PL
C1-59
This code appears when the end of
Ref
C2-59
the media roll is reached and the
C3-59
media is not taped to the roll core.
The media can not rewind.
No RAP
C2-07
Roll 1 Position Sensor error
Media was not detected at the Roll
No RAP
1 Position Sensor when feeding
from Roll 2.
C3-06
Roll 2 Position Sensor error
No RAP
Media was not detected at the Roll
2 Position Sensor when feeding
from roll 3.
C3-07
Roll 1 Position Sensor error
No RAP
Media was not detected at the Roll
1 Position Sensor when feeding
from Roll 3.
C4-24
Media Registration Sensor error
The cut sheet does not reach the
No RAP
Media Registration Sensor in time.
C4-34
Sheet Feed Sensor error
The Sheet Feed Sensor deactu-
No RAP
ated too early while making a print.
The operator may have removed
the sheet media.
E2-01
Media Registration Sensor error
No RAP
The media trail edge jammed in the
Media Registration Sensor area.
E2-09
This is a Firmware problem
No RAP
This is a firmware problem. Press
power off (0) then power on (1). If
problem persists, replace the firm-
ware.
E2-11
Media Registration Sensor error
No RAP
The Media Registration Sensor
was detected to be actuated when
the machine powered up.
03/2003
1-6
Table 1 Status Code Entry Chart
Components
Install a new roll of media.
Roll 1 Position Sensor Q1
Main PWB
Roll 2 Position Sensor (Q2)
Main PWB (A3)
Roll 1 Position Sensor (Q1)
Main PWB (A3)
•
Media Registration Sen-
sor (A21Q1)
•
Main PWB (A3)
•
Registration Rolls
•
Media Transport Drive
Motor
•
Sheet
Feed
Sensor
(Q2)
•
Main PWB (A3)
•
Media Registration Sen-
sor (A21Q1)
•
Main PWB (A3)
•
Intermittent
problem
with the Drum Drive
Motor starting
•
Media Registration Sen-
sor (A21Q1)
•
Main PWB (A3)
BSD
PL
Ref
Ref
BSD
PL 7.2
7.2BSD
PL 7.4
7.3BSD
7.3
BSD
PL 7.1
7.2
BSD
PL 7.1
7.3
BSD
PL 7.1
7.2
BSD
PL 8.2
8.1
PL 1.1
BSD
PL
8.1
10.7
PL 1.1
BSD
PL 8.2
8.2
PL 1.1
PL 9.1
BSD
PL 8.2
8.2
PL 1.1
8850/ 510DP