Toshiba NB500 Series User Manual

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User's Manual

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  • Page 1

    User’s Manual NB500/NB505/NB520/NB525 NB550D/NB555D Series...

  • Page 2: Table Of Contents

    Back ... 2-6 Underside ... 2-6 Front with the display open ... 2-8 Internal Hardware Components ... 2-11 Chapter 3 Operating Basics Using the Touch Pad ... 3-1 The Keyboard... 3-2 TOSHIBA Disc Creator ... 3-7 User’s Manual Table of Contents...

  • Page 3: Table Of Contents

    Computer Handling ... 3-30 Heat dispersal ... 3-31 Chapter 4 Utilities & Advanced Usage Utilities and Applications... 4-1 Special features ... 4-5 Using the TOSHIBA Sleep Utility... 4-7 Password Utility... 4-9 HW Setup... 4-10 System Recovery... 4-15 Chapter 5 Power and Power-Up Modes Power conditions...

  • Page 4: Table Of Contents

    Chapter D Information for Wireless Devices Wireless LAN Interoperability...D-1 Bluetooth wireless technology Interoperability ...D-1 CAUTION about Wireless Devices ...D-2 Wireless Devices and your health ...D-2 Radio Regulatory Information ...D-3 Device Authorization ...D-8 Radio approvals for wireless devices ...D-9 Glossary Index User’s Manual...

  • Page 5

    Devices, Inc. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

  • Page 6: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, Universal Serial Bus...

  • Page 7: Fcc Conditions

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.

  • Page 8: Working Environment

    This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”. TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.

  • Page 9

    Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.

  • Page 10

    For more detailed information about the collection and recycling programmes available in your country, please visit our website ( or contact your local city office or the shop where you purchased the product.

  • Page 11: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

  • Page 12

    Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.

  • Page 13

    Display Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.

  • Page 14: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.

  • Page 15: Instruction Manual For Safety And Comfort

    Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

  • Page 16: Equipment Checklist

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 17: Getting Started

    TOSHIBA Bulletin Board ■ TOSHIBA ReelTime ■ Online Manual ■ TOSHIBA NB500/NB505/NB520/NB525/NB550D/NB555D Series User's Manual (This manual) * You may not have all the softwares listed above depending on the model you purchased. Getting Started ■ All users should be sure to read the section ■...

  • Page 18: Connecting The Ac Adaptor

    ■ Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 19

    1. Connect the power cord to the AC adaptor. Figure 1-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model.

  • Page 20: Opening The Display

    3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow. Opening the display The display panel can be opened to a wide range of angles for optimal viewing.

  • Page 21: Turning On The Power, Starting Up For The First Time

    ■ When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel).

  • Page 22: Turning Off The Power, Shut Down Mode, Sleep Mode

    When it is displayed, be sure to read the Software License Terms carefully. Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on.

  • Page 23

    ■ Before entering Sleep Mode, be sure to save your data. ■ Do not install or remove a memory module while the computer is in Sleep Mode. The computer or the memory module could be damaged. ■ Do not remove the battery pack while the computer is in Sleep Mode (unless the computer is connected to an AC power source).

  • Page 24: Hibernation Mode

    When you turn the power back on, you can continue where you left when you shut down the computer. ■ When the computer is in Sleep Mode, the power indicator will blink amber. ■ If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.

  • Page 25: Restarting The Computer

    To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Point to the arrow icon ( the menu. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below: 1.

  • Page 26: Front With The Display Closed

    T he Grand Tour C h a p t e r 2 This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C.

  • Page 27

    Memory media slot DC IN/Battery indicator Power indicator Hard Disk Drive/Memory media slot indicator Wireless communication/Wirel ess WAN indicator User’s Manual This slot lets you insert an SD™/SDHC™ memory card, miniSD™/microSD™ Card and MultiMediaCard™. Refer to the section in Chapter 3, Operating Basics for more information.

  • Page 28: Left Side

    Left side The following figures show the computer’s left side. 1. Security lock slot 2. DC IN 19V jack 3. LAN jack 4. Cooling vents 5. External monitor port* * Provided with some models. Product appearance depends on the model you purchased. Security lock slot DC IN 19V jack LAN jack...

  • Page 29

    ■ Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. ■ Do not connect the LAN cable to a power supply. It could cause damage or malfunction. Cooling vents External monitor port This port provides 15-pin, analog VGA port.

  • Page 30: Right Side

    Headphone jack HDMI out port Right side The following figure shows the computer’s right side. 1. Universal Serial Bus (USB 2.0) port Universal Serial Bus (USB 2.0) port User’s Manual A standard 3.5 mm mini headphone jack enables connection of stereo headphones or other device for audio output.

  • Page 31: Back, Underside

    Back The following figure shows the computer’s back. 1. Battery pack Battery pack Legal Footnote (Battery Life) For more information regarding Battery Life, please refer to the Legal Footnotes section in Appendix C. Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage.

  • Page 32

    1. Battery lock 2. Battery release latch * Provided with some models. Product appearance depends on the model you purchased. Battery lock Battery release latch Slide and hold this latch into its "Unlock" position in Speaker Memory module slot The memory module slot allows for the installation, User’s Manual Figure 2-5 The underside of the computer 3.

  • Page 33: Front With The Display Open

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Figure 2-6 The front of the computer with the display panel open 1.

  • Page 34

    You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.

  • Page 35

    Legal Footnote (LCD) For more information regarding LCD, please refer to the Legal Footnotes section in Appendix C. Power button LCD Sensor switch Do not put any magnetic objects close to this switch as they may cause the computer to automatically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled.

  • Page 36: Internal Hardware Components

    User’s Manual The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool.

  • Page 37

    Legal Footnote (Memory (Main System)) For more information regarding Memory (Main System), please refer to the Legal Footnotes section in Appendix C. Graphics controller Legal Footnote (Graphics Processor Unit ("GPU")) For more information regarding Graphics Processor Unit ("GPU"), please refer to the Legal Footnotes section in Appendix C. Display controller Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode.

  • Page 38: Using The Touch Pad

    O perating Basics C h a p t e r 3 This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.

  • Page 39: The Keyboard

    Touch pad gesture Please refer to the touch pad settings in mouse properties. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.

  • Page 40

    1. CAPS LOCK indicator CAPS LOCK Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions...

  • Page 41: Hot Key Functions, Hot Key Cards, Hot Keys

    FN key. To use the Hot Key Cards: 1. Press and hold the FN key. The TOSHIBA Cards appear along the top of the screen. 2. Select the desired option. The selected Card is displayed full-size with its available options below it.

  • Page 42

    ■ Zoom Pressing FN + Space changes the display resolution. ■ TOSHIBA Zooming Utility (reduce) Pressing FN + 1 reduces the icon size on the desktop or the font sizes within one of the supported application windows. ■ TOSHIBA Zooming Utility (enlarge) Pressing FN + 2 enlarges the icon size on the desktop or the font sizes within one of the supported application windows.

  • Page 43: Fn Sticky Key, Windows Special Keys, Keypad Overlay, Turning On The Overlays, Arrow Mode

    FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...

  • Page 44: Toshiba Disc Creator

    TOSHIBA Disc Creator You can use TOSHIBA Disc Creator when you connect external ODD. Please be aware of the following limitations when you use the TOSHIBA Disc Creator: ■ DVD Video cannot be created using TOSHIBA Disc Creator.

  • Page 45: Data Verification

    TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.

  • Page 46: Wireless Communications

    How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. Wireless communications The computer’s wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth functions.

  • Page 47: Card Specifications, Radio Characteristics

    ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Form Factor...

  • Page 48: Bluetooth Wireless Technology, Worldwide Operation, Radio Links

    Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.

  • Page 49: Bluetooth Stack For Windows By Toshiba, Product Support

    This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/2.1+EDR/3.0+HS specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.

  • Page 50: Lan Cable Types, Connecting The Lan Cable

    LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings could cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher.

  • Page 51: Optional Devices

    Other ■ Security lock ■ Optional TOSHIBA accessories Memory media slot The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.

  • Page 52: Memory Media

    ■ The slot does not support Magic Gate functions. Secure Digital (SD) Card Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.

  • Page 53: Media Care, Memory Card Care

    Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting an SD/SDHC memory card SD/SDHC memory cards are sold already formatted in conformity to specific standards.

  • Page 54: Inserting A Memory Media

    About the write-protect The following memory media have a function for protect. ■ SD Card (SD memory card, SDHC memory card) Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices.

  • Page 55: Removing A Memory Media, Additional Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions.

  • Page 56: Installing A Memory Module

    Use a point size 0 Phillips screwdriver to remove and fasten the screws - the use of an incorrect screwdriver can damage the screw heads. Installing a memory module To install a memory module, follow the steps as detailed below: 1.

  • Page 57

    1. Notch ■ Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. ■ Do not touch the connectors on the memory module or on the computer.

  • Page 58: Removing A Memory Module

    1. Screws 9. Install the battery pack - refer to Chapter 5, Power and Power-Up Modes, if required. 10. Turn your computer over. 11. Turn the computer on and make sure the added memory is recognized - to confirmed it, Start -> Control Panel -> System and Security -> System icon.

  • Page 59

    ■ Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. 1. Latches 9. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. 10.

  • Page 60: External Monitor

    External monitor Some models are equipped with an external monitor port. An external analog monitor can be connected to the external monitor port on the computer. To connect a monitor, follow the steps as detailed below: Connecting the monitor cable 1.

  • Page 61: Connecting The Hdmi Out Port

    HDMI Some models are equipped with an HDMI out port. An HDMI monitor can be connected to the HDMI out port on the computer. To connect monitor, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) monitors have not been confirmed, some HDMI monitors may not function properly.

  • Page 62: Security Lock

    Settings for display video on HDMI To view video on the HDMI device, be sure to configure the following settings otherwise you may find that nothing is displayed. Be sure to use the FN + F5 HotKey to select the display device before starting to play video.

  • Page 63: Connecting The Security Lock, Optional Toshiba Accessories

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit Universal AC...

  • Page 64: Sound System

    Sound System This section describes some of the audio control functions. Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer. To launch Volume Mixer, follow the steps below. 1. Locate the Speakers icon on the task tray. 2.

  • Page 65: Power Management, Speaker Configuration

    3. On the Enhancements tab select the sound effects you would like, and click Apply. Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager. To launch the Realtek Audio Manager, click Start -> Control Panel, select Large icons from View by, then click Realtek HD Audio Manager.

  • Page 66: Dolby Advanced Audio

    Dolby Advanced Audio This function is supported with some models. Dolby Advanced Audio provides a stunning listening experience from any pair of speakers or headphones. Adding a new level of realism to movies, music, and games, this is the quality audio customers have been missing from your computers.

  • Page 67: Video Mode, Computer Handling

    Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings. If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen.

  • Page 68: Heat Dispersal

    Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. ■ Before moving the computer, it is recommended that you change the setting associated with the Hard Disk Drive Protection feature.

  • Page 69: Utilities And Applications

    TOSHIBA Zooming Utility User’s Manual Chapter 4 TOSHIBA Power Saver provides you with the features of more various power supply managements. This utility allows you to enlarge or reduce the icon size on the Windows Desktop, or the zoom factor...

  • Page 70

    The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer's built-in hardware devices to be tested. The TOSHIBA Flash Cards provide a quick way to modify selected system functions and to launch applications. ■...

  • Page 71

    TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that TOSHIBA eco Utility This PC is equipped with "eco mode". This mode TOSHIBA Disc Creator TOSHIBA DVD-RAM Utility TOSHIBA HDD/SSD Alert Utility User’s Manual TOSHIBA Assist is a graphical user interface that...

  • Page 72

    User’s Manual This application allows your computer to automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...

  • Page 73: Special Features

    TOSHIBA Media Controller Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start -> Control Panel -> System and Security ->...

  • Page 74

    Intelligent power supply Battery save mode Panel power on/off Low battery automatic Hibernation Mode Heat dispersal Hibernation Mode Sleep Mode USB Wakeup function User’s Manual A microprocessor in the computer's intelligent power supply detects the battery's charge, automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor.

  • Page 75: Using The Toshiba Sleep Utility

    Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is pre-installed in some models. It is used for changing settings of "Sleep and Charge function" and "Sleep and Music function". It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF.

  • Page 76: Sleep And Music, Starting The Toshiba Sleep Utility, Power Supply Mode Settings

    ■ Use the "Sleep and Music" feature with the display open. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.

  • Page 77: Password Utility

    If you set a supervisor password, some functions will be restricted when a user logs on with the user password. To set a supervisor password: Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist - User’s Manual ®...

  • Page 78: Hw Setup

    Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Password, Display, Boot Priority, Keyboard, LAN, SATA and USB) to allow specific functions of the computer to be configured.

  • Page 79: User Password

    General This window displays the BIOS/EC version and contains two buttons : Default and About. Default About Setup This field displays the installed BIOS version, date and EC version. Password This option allows you to set or reset the user password for power on. User Password Lets you register a new password or change/remove an existing password.

  • Page 80: Boot Priority

    Owner String This blank field is used to display a message when the password field is displayed on startup. If a password is not registered the message will not be shown. The maximum length is 256 characters. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor.

  • Page 81: Boot Speed

    To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key. 2. Use the up and down cursor keys to select the boot device you want and press ENTER.

  • Page 82

    ■ The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. ■ Regarding Wake-up on LAN from sleep or hibernation, you must check the "Allow the device to wake the computer" check box within the LAN Device properties.

  • Page 83: System Recovery, Creating Recovery Media

    System Recovery There is a hidden partition allocated on the hard disk drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items will be described in this section: ■...

  • Page 84

    ■ Do not use power-saving features. ■ Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. ■...

  • Page 85

    When there is no recovery partition, the Recovery Media Creator cannot make Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. User’s Manual The Keyboard section for further information.

  • Page 86

    Restoring the pre-installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available.

  • Page 87: Power Conditions

    P ower and Power-Up Modes C h a p t e r 5 The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.

  • Page 88: Monitoring Of Power Condition

    AC adaptor not connected Monitoring of power condition As shown in the below table, the DC IN/Battery and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status. DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected.

  • Page 89: Battery

    Press <F1> to resume, <F2> to Setup. You can change the Real Time Clock settings by turnin on the computer while pressing the F2 key and then release F2 key when the TOSHIBA User’s Manual Indicates power is being supplied to the computer and the computer is turned on.

  • Page 90: Charging The Batteries

    ■ The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.

  • Page 91: Battery Charging Notice, Monitoring Battery Capacity

    - the DC IN/Battery indicator will glow amber while the battery is being charged. Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time Refer to User Information Guide about Charging time.

  • Page 92: Maximizing Battery Operating Time

    ■ You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption.

  • Page 93: Extending Battery Life, Replacing The Battery Pack

    Extending battery life To maximize the life of your battery packs: ■ At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below. 1.

  • Page 94: Removing The Battery Pack, Installing The Battery Pack

    ■ Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries. Removing the battery pack To remove a discharged battery, follow the steps as detailed below: 1.

  • Page 95: Power-up Modes, Panel Power On/off, System Automatic Sleep/hibernation

    Power-up modes The computer has three different power-up modes as follows: ■ Shut Down Mode : The computer will shut down without saving data - in view of this you must always save your work before you turn the computer off. ■...

  • Page 96: Problem Solving Process, Preliminary Checklist

    T roubleshooting C h a p t e r 6 TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.

  • Page 97: Analyzing The Problem

    been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration). ■ Check all cables to ensure they are correctly and firmly attached to the computer - loose cables can cause signal errors. ■...

  • Page 98: If Something Goes Wrong

    Hardware Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 99: Hardware And System Checklist, Overheating Power Down, Ac Power

    The computer will not start Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device, such as a lamp.

  • Page 100

    Problem AC adaptor doesn’t power the computer Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator. Problem Battery doesn’t power the computer User’s Manual Procedure Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet.

  • Page 101

    Problem Battery doesn’t charge when the AC adaptor is attached Battery doesn’t power the computer as long as expected User’s Manual Procedure If the battery is completely discharged, it will not begin charging immediately, in these instances you should wait a few minutes before trying again. If the battery still does not charge, you should check that the power outlet the AC adaptor is connected to is supplying power - this can be tested by plugging...

  • Page 102: Real Time Clock

    BIOS setup application by using the following steps: 1. Turn on the computer. 2. Press the F2 key when the TOSHIBA Leading Innovation >>> screen appears - the BIOS setup application will load. 3. Set the date in the System Date field.

  • Page 103: Hard Disk Drive, Internal Display Panel

    ROM in the optical disc drive - if so remove it and try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the Boot Priority section in Chapter 4, Utilities &...

  • Page 104: Pointing Device, Touch Pad

    Memory Media Card For further information, please refer to Chapter 3, Operating Basics. Problem Memory media card error occurs You cannot write to a memory media card You cannot read a file Check to ensure the required file is actually on the Pointing device If you are using a USB mouse, you should also refer to both the device...

  • Page 105: Usb Mouse

    Problem The on-screen pointer moves too fast or too slow The reaction of Touch pad is either too sensitive or not sensitive enough. USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work User’s Manual Procedure In this instance, you should initially try changing the speed setting within the Mouse Control utility.

  • Page 106: Usb Device

    Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. section in Chapter 4, Utilites & Advanced Usage. Using the TOSHIBA 6-11...

  • Page 107

    Sleep and Charge function may be disabled. Select the "Enable Sleep and Charge" check box in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.

  • Page 108

    Problem The "USB Wakeup function" does not work. Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem No sound is heard Annoying sound is heard External monitor Please also refer to Chapter 3, supplied with your monitor for further information.

  • Page 109

    Problem No display Display error occurs Check that the cable connecting the external Problem Cannot access LAN Wake-up on LAN does not work User’s Manual Procedure Try adjusting the contrast and brightness controls on the external monitor. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display only.

  • Page 110: Wireless Lan

    Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 3, Operating Problem Cannot access Wireless LAN Bluetooth For further information on Bluetooth wireless communication, please refer to Chapter 3, Problem Cannot access...

  • Page 111: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 112: Power Requirements

    S pecifications C h a p t e r A This appendix summarizes the computer’s technical specifications. Environmental Requirements Conditions Operating Non-operating Wet-bulb temperature 26°C maximum Conditions Operating Non-operating Power Requirements AC adaptor Computer User’s Manual Appendix A Ambient temperature 5°C (41°F) to 35°C (95°F) -20°C (-4°F) to 60°C (140°F) 10% to 90% Altitude (from sea level)

  • Page 113: Certification Agencies

    A C Power Cord and Connectors C h a p t e r B The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Wire size:...

  • Page 114

    NB500/NB505/NB520/NB525/NB550D/NB555D Series For the United States and Canada, two pin plug configuration must be a 2- 15P (250V) or 1-15P (125V) and three pin plug configuration must be 6- 15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II.

  • Page 115

    L egal Footnotes C h a p t e r C This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that...

  • Page 116: Memory (main System), Battery Life, Hard Disk Drive (hdd) Capacity

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 117: Graphics Processor Unit ("gpu"), Wireless Lan, Copy Protection

    Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen.

  • Page 118: Wireless Lan Interoperability, Bluetooth Wireless Technology Interoperability

    The “Wi-Fi CERTIFIED™” logo is a certification mark of the Wi-Fi ® Alliance Bluetooth wireless technology Interoperability Bluetooth™ Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: ■...

  • Page 119: Caution About Wireless Devices, Wireless Devices And Your Health

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications...

  • Page 120: Radio Regulatory Information

    Radio Regulatory Information The Wireless device is must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This product complies with the following radio frequency and safety standards. Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe...

  • Page 121

    Russian Federation: Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: Luxembourg: Russian Federation: To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4GHz and 5GHz channel limitations apply for outdoor usage. The user should use the wireless LAN utility to check the current channel of operation.

  • Page 122

    Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. The term “IC”...

  • Page 123: Important Notice

    3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. User’s Manual...

  • Page 124

    2. Indication for Wireless LAN The indication shown below appears on this equipment. 1. 2.4 : This equipment uses a frequency of 2.4GHz. 2. DS : This equipment uses DS-SS modulation. 3. OF : This equipment uses OFDM modulation. 4. 4 : The interference range of this equipment is less than 40m. 2,400MHz to 2,483.5MHz.

  • Page 125: Device Authorization

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. ■ Atheros AR9285 Wireless Network Adapter b/g/n(b/g) module The Name of the radio equipment: AR5B95 DSP Research, Inc.

  • Page 126: Radio Approvals For Wireless Devices

    Radio approvals for wireless devices Approved Countries/Regions for the Atheros Network Adapter b/g/n (b/g) Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.

  • Page 127

    Switzerland Uruguay Zimbabwe Approved Countries/Regions for the Realtek LAN 802.11n PCI-E NIC b/g/n Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.

  • Page 128

    Romania Slovak Republic Spain Taiwan Venezuela Approved Countries/Regions for the Intel 6200 AGN a/b/g/n Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.

  • Page 129

    Lebanon Malta New Zealand Panama Poland Romania Singapore Spain Turkey Approved Countries/Regions for the Realtek LAN 802.11n PCI-E NIC b/g/n Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.

  • Page 130

    Latvia Lithuania Malta Mozambique Norway Papua New Guinea Poland Romania Singapore South Korea Switzerland Ukraine Uruguay Approved Countries/Regions for the Broadcom Adapter b/g/n(b/g) Wireless LAN and Bluetooth This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.

  • Page 131

    India Japan Latvia Luxembourg Macedonia Malta Netherlands Panama Peru Puerto Rico Serbia South Africa Sweden Turkey Yemen Approved Countries/Regions for the Atheros AR9002WB-1NG Wireless Network Adapter b/g/n(b/g) Wireless LAN and Bluetooth This equipment is approved to the radio standard by the countries/regions in the following table.

  • Page 132

    Colombia Cyprus Dominican Republic Ecuador Estonia Germany Honduras India Italy Kazakhstan Latvia Liechtenstein Madagascar Mauritius Morocco New Zealand Norway Paraguay Portugal Republic of Djibouti Rwanda Sierra Leone South Africa Swaziland Tajikistan Turkey Ukraine Vietnam User’s Manual Comoros Costa Rica Czech Republic Democratic Republic of the Congo Egypt Finland...

  • Page 133

    Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations ANSI: AMT: ASCII: BIOS: bps: CD-ROM: CD-RW: CMOS: CPU: CRT: DDR: DIMM: DVD: DVD-R: DVD-RAM: DVD-R (Dual Layer): Digital Versatile Disc Recordable Dual Layer DVD-ROM: DVD-RW: DVD+R (Double...

  • Page 134

    IEEE: I/O: IRQ: LAN: LCD: LED: MMC: OCR: PCI: RAM: RGB: ROM: RTC: S/P DIF: SDHC: SDRAM: SLI: SSD: TFT: USB: UXGA: VGA: WAN: WSXGA: WSXGA+: WUXGA: WXGA: WXGA+: XGA: User’s Manual Institute of Electrical and Electronics Engineers input/output interrupt request kilobyte local area network liquid crystal display...

  • Page 135

    Touch Pad, 3-1, 6-9 Touch Pad control buttons, 3-1 Equipment checklist, 1-1 External monitor, 2-4, 3-23 problems, 6-13 FN + 1 (TOSHIBA Zooming Utility re- duce), 3-5 FN + 2 (TOSHIBA Zooming Utility en- large), 3-5 FN + Enter, 3-4...

  • Page 136

    Brightness Down, 3-5 Brightness Up, 3-5 Hibernate, 3-5 Lock, 3-4 Mute, 3-4 Output, 3-5 Power Plan, 3-5 Sleep, 3-5 TOSHIBA Zooming Utility (en- large), 3-5 TOSHIBA Zooming Utility (re- duce), 3-5 Touch Pad, 3-5 Wireless, 3-5 Zoom, 3-5 HW Setup...

  • Page 137: Table Of Contents

    2-5 microphone jack, 2-4 problems, 6-13 TOSHIBA Assist, 4-3 TOSHIBA ConfigFree, 4-3 TOSHIBA Disc Creator, 3-7, 4-3 TOSHIBA DVD-RAM Utility, 4-3 TOSHIBA HDD/SSD Alert Utility, 4-3 TOSHIBA PC Diagnostic Tool, 4-2 TOSHIBA Service Station, 4-4 TOSHIBA Zooming Utility, 4-1...

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  • Princess Jan 04, 2013 06:54:
    well like it was NOT helpful at all, so will be searching a different sight toodeloo x