Troubleshooting - Philips DVD580MT98 User Manual

Troubleshooting

WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the
warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem
No power
No picture
Distorted picture
Completely distorted picture or
black/white picture with DVD
or Video CD
No sound or distorted sound
No audio at digital output
No sound and picture
Picture freezes momentarily
during playback
Disc can't be played
No return to start-up screen when
disc is removed
The player does not respond to
the remote control
Buttons do not work or player stops
responding
Player does not respond to some
operating commands during playback.
DVD Video player cannot read
CDs/DVDs
If you are unable to remedy a problem by following these hints, consult your dealer or service
centre.
22
Solution
– Check if the AC power cord is properly
connected.
– Check if the TV is switched on.
– Check the video connection.
– Sometimes a small amount of picture distortion
may appear .This is not a malfunction.
– Make sure the NTSC/PAL setting at the DVD
player matches the video signal of your television.
(See NTSC/PAL Conversion/Settings)
– Adjust the volume.
– Check that the speakers are connected correctly.
– Check the digital connections.
– Check the settings menu to make sure the digital
output is set to ALL or PCM.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
– Check that the cables is connected to the
correct device (See Connecting to a TV)
– Check the disc for fingerprints/scratches and
clean with a soft cloth wiping from centre to edge.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another
disc.
– Reset the unit by switching the player off, then on
again.
– Aim the remote control directly at the sensor on
the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the remote control.
– Re-insert the batteries with their polarities (+/–
signs) as indicated.
– To completely reset the player, unplug the AC
cord from the AC outlet for 5-10 seconds.
– Operations may not be permitted by the disc.
Refer to the instructions of the disc.
– Use a commonly available cleaning CD/DVD to
clean the lens before sending the DVD player for
repair.