Troubleshooting - Philips DVP3620/55 User Manual

Philips 3000 series dvd player
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6 Troubleshooting

Warning
Risk of electric shock. Never remove the casing of the
player.
To keep the warranty valid, never try to repair
the player yourself.
If you have problems using this player, check the
following points before you request service. If
you still have a problem, register your player and
get support at www.philips.com/support.
If you contact Philips, you will be asked for the
model and serial number of this player. The
model number and serial number are on the
back of this player. Write the numbers here:
Model No. _____________________________
Serial No. _____________________________
No picture.
Refer to the TV user manual for how to
select the correct video input channel.
If you have turned on the progressive scan
or changed a TV system setting, switch
back to the default setting: 1) Press to
open the disc compartment. 2) Press
DISC MENU (for progressive scan) or
SUBTITLE (for TV system).
No sound output from the TV.
Make sure that the audio cables are
correctly connected between this player
and the TV.
Disc cannot be read.
Make sure that this player supports the
disc (see "Specifications" > "Playable
media").
For a recorded disc, make sure that the
disc is finalized.
A USB storage device cannot be read.
Make sure that the format of the USB
storage device is compatible with this
player (see "Specifications" > "USB").
EN
Make sure that the file system on the USB
storage device is supported by this player
(see "Specifications" > "USB").
Files cannot be displayed or read.
Make sure that the number of files or
folders does not exceed the supported
limit of this player (maximum 648 files or
299 folders).
Make sure that this player supports these
files (see "Specifications" > "File format").
Page 14

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