Philips 170C5BS/07 User Manual
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Philips 170C5BS/07 User Manual

Philips 170C5BS/07 User Manual

Philips lcd monitor 170c5bs 43 cm (17") sxga
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Philips LCD Monitor Electronic User's Manual
file:///D|/My%20Documents/dfu/C_model/english/170c5/index.htm2004-11-29 8:10:10 AM

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Summary of Contents for Philips 170C5BS/07

  • Page 1 Philips LCD Monitor Electronic User’s Manual file:///D|/My%20Documents/dfu/C_model/english/170c5/index.htm2004-11-29 8:10:10 AM...

  • Page 2: Safety And Troubleshooting Information

    Safety and Troubleshooting Information Safety and Troubleshooting Information • Safety Precautions Maintenance • Installation Safety precautions and maintenance Locations • FAQs WARNING: Use of controls, adjustments or procedures other than • Troubleshooting those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
  • Page 3 Safety and Troubleshooting Information Avoid exposure to heat and extreme cold Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or extreme cold. Avoid moving the LCD monitor between locations with large temperature differences. Choose a site that falls within the following temperature and humidity ranges.

  • Page 4: About This Manual

    Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 5 ©2004 Koninklijke Philips Electronics NV All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV file:///D|/My%20Documents/dfu/C_model/english/170c5/about/about.htm (2 of 2)2004-11-29 8:10:14 AM RETURN TO TOP OF THE PAGE...

  • Page 6: Product Information

    (1 of 7)2004-11-29 8:10:16 AM RETURN TO TOP OF THE PAGE Philips eliminated toxic substances like lead from its displays. Lead-free display helps protect your health and promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment.Philips complies with the European Community stringent RoHS Directive mandating restrictions on hazardous substances in electrical and electronic equipment.
  • Page 7 Product Information • Screen size • Pixel Pitch • LCD Panel type • Effective viewing area • Display Colors SCANNING Vertical refresh rate Horizontal Frequency VIDEO • Video dot rate • Input impedance - Video - Sync • Input signal levels •...
  • Page 8 Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you can rely on the correctness of the colors shown on your screen.
  • Page 9 Product Information H. freq (kHz) 31.5 31.5 31.5 35.0 37.5 35.2 37.9 46.9 49.7 48.4 60.0 69.0 71.8 63.9 80.0 Automatic Power Saving If you have VESA DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use.
  • Page 10 100 — 240 VAC, 60 — 50 Hz 30 W* (typ.) 5° C to 40° C (operating) -20° C to 60° C (storage) 20% to 80% 50K hours (including CCFL 40K hours) RETURN TO TOP OF THE PAGE ® PHILIPS NERGY artner, ® guidelines for energy efficiency.
  • Page 11 Product Information Assignment Red video input Green video input/SOG Blue video input Sense (GND) Hot Plug Detect Red video ground Green video ground Blue video ground Product Views Follow the links to see various views of the monitor and its components. Front View Product Description Physical Function Tilt...
  • Page 12 Product Information RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/C_model/english/170c5/product/product.htm (7 of 7)2004-11-29 8:10:16 AM...

  • Page 13: Installing Your Lcd Monitor

    Installing Your LCD Monitor Installing Your LCD Monitor Front View • Produt Description Connecting Front View Product Description • to Your PC • Base Getting • Started Optimizing • Performance file:///D|/My%20Documents/dfu/C_model/english/170c5/install/install.htm (1 of 3)2004-11-29 8:10:19 AM Automatically adjust the horizontal position, vertical position, phase and clock setting.
  • Page 14 Installing Your LCD Monitor Rear View Optimizing Performance For best performance, ensure that your display settings are set at 1280x1024, 60Hz. Note: once. Go into the Product Information. The current display mode is shown on the item called RESOLUTION. You can also install the performance out of your monitor.
  • Page 15 Installing Your LCD Monitor More about FP_setup04.exe RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/C_model/english/170c5/install/install.htm (3 of 3)2004-11-29 8:10:19 AM...

  • Page 16: On-Screen Display

    What is the On-Screen Display? • SmartControl This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of • Q&A the monitors directly through an on-screen instruction window. The user interface provides user- friendliness and ease-of-use when operating the monitor.
  • Page 17 SmartControl also displays hardware information including the model, serial number, run hours from the interface. The SmartControl is deployed and installed in computers using Philips monitors. So the monitors and PC can interact with the Administrator's inquiries.
  • Page 18 On-Screen Display All graphic cards with nVIDIA and ATI graphic chipsets which support DDC/CI interface Microsoft Windows 2000 and XP operation systems. All Philips monitors supporting DDC/CI interface 2. Installation How to download "SmartControl Installation " file: Please follow the guidance in the 3.
  • Page 19 On-Screen Display 4. SmartControl Options Display and Sound By moving the sliding bar toward left or right, users will be able to adjust brightness, contrast, volume (if applicable), video noise (not applicable when using DVI-D input), and color temperatures. Position Users can adjust the horizontal and vertical position of the screen by moving the sliding bar left and right.
  • Page 20 On-Screen Display Product Information Click Product Information in the left pane to view the product information stored in the monitor's memory. General Click on general, users will be able to know some general information such as driver information, device information and monitor control. file:///D|/My%20Documents/dfu/C_model/english/170c5/osd/osddesc.htm (5 of 7)2004-11-29 8:10:21 AM...
  • Page 21 On-Screen Display Within monitor control, users can click on Auto Setup to achieve optimum performance or click on factory reset to reset the parameters of the monitor. Such choices are disabled when using DVI-D (digit) input. Q&A What is SmartControl? SmartControl is a control panel extension, which helps users to adjust monitor performances and settings by a software interface, instead of the hardware buttons at the front bezel of the monitors.
  • Page 22 If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips' web site for any updated SmartControl driver available. When I click on Product Information, only partial information is shown, what happened? It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface.

  • Page 23: Customer Care And Warranty

    Customer Care & Warranty Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria Finland • Ireland • Italy Switzerland • Spain • United Kingdom EASTERN EUROPE: Czech Republic Turkey LATIN AMERICA: Antilles Peru •...
  • Page 24 A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black body radiating with the same dominant frequency as the source. Most Philips monitors offer the possibility of setting the color temperature to any desired value. D-SUB Your monitor comes with a D-Sub cable.
  • Page 25 Glossary An energy conservation program launched by the US Environmental Protection Agency (EPA), promotes the manufacture and marketing of energy-efficient office automation equipment. Companies joining this program, must be willing to commit themselves to manufacture one or more products capable of going into a low -power state (< 30 W) either after a period of inactivity, or after a predetermined time selected by the user.
  • Page 26 Glossary Vertical refresh rate Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second. file:///D|/My%20Documents/dfu/C_model/english/170c5/glossary/glossary.htm (3 of 3)2004-11-29 8:10:26 AM RETURN TO TOP OF THE PAGE...

  • Page 27: Download And Print

    Download and Print Download and Print • Installing your LCD monitor driver Installing Your LCD monitor driver • Download System requirements: Printing Instructions PC running Windows 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP or later Installing Find your driver ".inf/.icm/.cat" at : lcd\pc\drivers •...
  • Page 28 Download and Print Printing instructions: To print the manual: 1. With the manual file open, follow your printer's instructions and print the pages you need. Installing FPadjust Program The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as CONTRAST, BRIGHTNESS, HORIZONTAL &...
  • Page 29 Download and Print RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/C_model/english/download/download.htm (3 of 3)2004-11-29 8:10:28 AM...

  • Page 30: Faqs (Frequently Asked Questions)

    Restart your computer and repeat step 2 and 3 to verify that your PC is set at • Regulatory 1280x1024@60Hz (17"). Information Shut down your computer, disconnect your old monitor and reconnect your Philips LCD • Other Related monitor. Information Turn on your monitor and then turn on your PC.
  • Page 31 FAQs (Frequently Asked Questions) What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and . icm)? These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.
  • Page 32 Yes. Philips LCD monitors have this optional feature. The standard VESA mount holes on the back cover allows the user to mount the Philips monitor on any VESA standard ARM or accessories. Touch panels are being developed for future applications. Check with your Philips sales representative for more information.
  • Page 33 Can I connect my LCD monitor to any PC, workstation or Mac? Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 34 FAQs (Frequently Asked Questions) ASCII characters and images on digital items such as watches, calculators, portable game consoles, etc. LCD is the technology used for displays in notebooks and other small computers. Like light-emitting diode and gas-plasma technologies, LCD allows displays to be much thinner than cathode ray tube (CRT) technology.
  • Page 35 FAQs (Frequently Asked Questions) light is not turned through 90 degrees. In this case, light that comes through the top polarized panel may not go through the polarized panel at the bottom. What are the advantages of TFT LCD compared with CRT? In a CRT monitor, a gun shoots electrons and general light by colliding polarized electrons on fluorescent glass.
  • Page 36 S. National Electrical Code and UL Standards. Does the LCD monitor conform to general safety standards? Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03 standards for the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work environment and recyclability.

  • Page 37: Troubleshooting

    • Safety and Troubleshooting • FAQs This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer. • Common Problems • Imaging Common Problems Problems •...
  • Page 38 Troubleshooting AUTO button not working properly Imaging Problems Display position is incorrect Image vibrates on the screen Vertical flicker appears Horizontal flicker appears The screen is too bright or too dark An after-image appears file:///D|/My%20Documents/dfu/C_model/english/170c5/safety/saf_troub.htm (2 of 3)2004-11-29 8:10:34 AM The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows.
  • Page 39 Green, red, blue, dark, and white dots remains For further assistance, refer to the Philips distributor. file:///D|/My%20Documents/dfu/C_model/english/170c5/safety/saf_troub.htm (3 of 3)2004-11-29 8:10:34 AM This is characteristic of liquid crystal and is not caused by a malfunction or deterioration of the liquid crystal.

  • Page 40: Regulatory Information

    Regulatory Information Regulatory Information • TCO'99 Information • TCO'99 Environmental Requirements TCO '99 Information • TCO'03 Information • Recycling Information for Customers CE Declaration • of Conformity Energy Star • Declaration Why do we have environmentally labeled computers? • Federal Communications In many countries, environmental labeling has become an established method for encouraging the adaptation of goods and services to the environment.
  • Page 41 Regulatory Information • Philips End-of- Below you will find a brief summary of the environmental requirements met by this product. The Life Disposal complete environmental criteria document may be ordered from: Information for • UK only • Troubleshooting TCO Development Other Related •...
  • Page 42 Regulatory Information The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with increased risks e.g.
  • Page 43 Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors.
  • Page 44 Tel: +1 865 521 4322 CE Declaration of Conformity Philips Consumer Electronics declare under our responsibility that the product is in conformity with the following standards - EN60950:2000 (Safety requirement of Information Technology Equipment) - EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
  • Page 45 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. file:///D|/My%20Documents/dfu/C_model/english/170c5/safety/regs/regulat.htm (6 of 13)2004-11-29 8:10:36 AM PHILIPS 170C5 VESA State LED Indicator...
  • Page 46 Regulatory Information Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device.
  • Page 47 Regulatory Information VCCI Notice (Japan Only) This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for Information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio Interference. Install and use the equipment according to the instruction manual.
  • Page 48 Regulatory Information Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).
  • Page 49 Regulatory Information North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ...
  • Page 50 Please find out about the local regulations on how to dispose of your old monitor from your local Philips dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal regulations.
  • Page 51 Regulatory Information file:///D|/My%20Documents/dfu/C_model/english/170c5/safety/regs/regulat.htm (12 of 13)2004-11-29 8:10:36 AM WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows: 1. Remove fuse cover and fuse. 2.
  • Page 52 Regulatory Information file:///D|/My%20Documents/dfu/C_model/english/170c5/safety/regs/regulat.htm (13 of 13)2004-11-29 8:10:36 AM terminal which marked with the letter "L" or coloured RED. Before replacing the plug cover, make certain that the cord grip is clamped over the sheath of the lead - not simply over the three wires. RETURN TO TOP OF THE PAGE...

  • Page 53: Other Related Information

    Other Related Information Other Related Information • Safety and Troubleshooting • FAQs • Troubleshooting Information for Users in the U. S. • Regulatory For units set at 115 V : Information • Information Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord for Users in the a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.

  • Page 54: Philips Pixel Defect Policy

    • Physical on the TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor Specification with an unacceptable number of defects will be repaired or replaced under warranty. This notice •...
  • Page 55 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 56 Total bright or black dot defects of all types Note: * 1 or 2 adjacent sub pixel defects = 1 dot defect All Philips monitors are ISO13406-2 Compliant file:///D|/My%20Documents/dfu/C_model/english/170c5/product/pixel.htm (3 of 3)2004-11-29 8:10:44 AM 15 mm or more 4 or fewer...

  • Page 57: Connecting To Your Pc

    Connecting to Your PC Connecting to Your PC • Front View Product Accessory Pack Description • Accessory Unpack all the parts. Pack • Connecting to Your PC Item • Getting Started • Optimizing Performance • Base Connecting to Your PC file:///D|/My%20Documents/dfu/C_model/english/170c5/install/connect.htm (1 of 4)2004-11-29 8:10:49 AM Description Power Cable (socket may differ for different countries)
  • Page 58 Connecting to Your PC Note: If you use an Apple Macintosh, you need to connect the special Mac adapter to one end of the monitor signal cable. file:///D|/My%20Documents/dfu/C_model/english/170c5/install/connect.htm (2 of 4)2004-11-29 8:10:49 AM...
  • Page 59 Connecting to Your PC Connect to PC Turn off your computer and unplug its power cable. Connect the monitor signal cable to the video connector on the back of your computer. Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor.
  • Page 60 Connecting to Your PC RETURN TO TOP OF THE PAGE file:///D|/My%20Documents/dfu/C_model/english/170c5/install/connect.htm (4 of 4)2004-11-29 8:10:49 AM...
  • Page 61 Base Base • Front View Product Attaching and detaching the base Description • Accessory To attach the base: Pack • Connecting to your PC • Getting Started • Optimizing Performance • To attach the base • To detach the base •...
  • Page 62 Base Place the monitor face down a smooth surface taking care to avoid scratching or damaging the screen. Press the release latches on the bottom of the base together and gently remove the attachment unit from the base. To remove the base for VESA standard mounting applications Detach the screen from the base.
  • Page 63 Base Remove the screws and then detach the base attachment unit from the LCD monitor. Note: This monitor is designed to work with a 100mm x 100mm VESA-compliant mounting interface. file:///D|/My%20Documents/dfu/C_model/english/170c5/install/base.htm (3 of 3)2004-11-29 8:10:50 AM RETURN TO TOP OF THE PAGE...

  • Page 64: Getting Started

    Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later • Getting Started The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for • Optimizing Windows® 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Performance Philips monitor can be enabled from the 'Monitor' dialog box in Windows®...
  • Page 65 Getting Started Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click on 'Next' and then click on 'Have Disk...'. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.
  • Page 66 Getting Started dialog box. If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation information, please refer to Windows® 95/98/2000/Me/XP user's manual. file:///D|/My%20Documents/dfu/C_model/english/170c5/install/gt_start.htm (3 of 3)2004-11-29 8:10:50 AM RETURN TO TOP OF THE PAGE...
  • Page 67 Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received.
  • Page 68 Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.
  • Page 69 Your Philips F1rst Choice Warranty file:///D|/My%20Documents/dfu/C_model/english/warranty/war_1st.htm (3 of 3)2004-11-29 8:10:57 AM...

  • Page 70: Your Guarantee In Central And Eastern Europe

    Your Guarantee in Central and Eastern Europe Dear Customer, Thank you for purchasing this Philips product, which has been designed and manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts during a period of 36 months from date of purchase.
  • Page 71 In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers http://www.philips.com/support...

  • Page 72: Your International Guarantee

    In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.
  • Page 73 International Guarantee file:///D|/My%20Documents/dfu/C_model/english/warranty/war_intl.htm (2 of 2)2004-11-29 8:10:58 AM...
  • Page 74 Philips Consumer Electronics. reception problems caused by signal conditions or cable or antenna systems outside the unit.
  • Page 75 Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).
  • Page 76 Please contact Philips at: (800) 479-6696 Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.

  • Page 77: F1Rst Choice Contact Information

    F1rst Choice Contact Information F1rst Choice Contact Information Telephone numbers: Austria Belgium Cyprus (Greek) Denmark France Germany Greece Finland Ireland Italy file:///D|/My%20Documents/dfu/C_model/english/warranty/warfirst.htm2004-11-29 8:11:17 AM 01 546 575 603 Luxembourg 02 275 0701 Netherlands 800 92256 Norway 35 25 87 61 Portugal 03 8717 0033 Sweden...

  • Page 78: Consumer Information Centers

    • Singapore • Turkey • Uruguay • Venezuela Eastern Europe CZECH REPUBLIC Philips Authorised Service Center Xpectrum Lužná 591/4 CZ - 160 00 Praha 6 Tel: 800 100 697 Email:info@xpectrum.cz Website: www.xpectrum.cz HUNGARY Philips Authorised Service Center Serware Szerviz Vizimolnár u. 2-4...
  • Page 79 Consumer Information Centers SLOVENIA Philips Authorised Service Center PC HAND Brezovce 10 SI - 1236 Trzin Tel: +386 1 530 08 24 Email: servis@pchand.si POLAND Philips Authorised Service Center Zolter ul.Zytnia 1 PL - 05-500 Piaseczno Tel:+48 22 7501766 Email: servmonitor@zolter.com.pl Website: www.zolter.com.pl...
  • Page 80 ARGENTINA Philips Antillana N.V. Vedia 3892 Capital Federal CP: 1430 Buenos Aires Phone: (011)-4544 2047 BRASIL Philips da Amazônia Ind. Elet. Ltda. Av. Luis Carlos Berrini, 1400 - Sao Paulo -SP Phone: 0800-701-0203 CHILE Philips Chilena S.A. Avenida Santa Maria 0760 P.O.
  • Page 81 Consumer Information Centre Norte 45 No.669 Col. Industrial Vallejo C.P.02300, -Mexico, D.F. Phone: (05)-3687788 / 9180050462 Fax : (05)-7284272 PARAGUAY Philips del Paraguay S.A. Avenida Artigas 1513 Casilla de Correos 605 Asuncion Phone: (021)-211666 Fax : (021)-213007 PERU Philips Peruana S.A.
  • Page 82 Consumer Information Centers VENEZUELA Industrias Venezolanas Philips S.A. Apartado Postal 1167 Caracas 1010-A Phone: (02) 2377575 Fax : (02) 2376420 Canada CANADA Philips Electronics Ltd. 281 Hillmount Road Markham, Ontario L6C 2S3 Phone: (800) 479-6696 Pacific AUSTRALIA Philips Consumer Service.
  • Page 83 Beijing Authorized Service Centre. Consumer Information Centre Building 6, West Street Chong Wen Men, Beijing, Jin Bang Co. Led. 100051 BEIJING GUANGZHOU Philips Authorized Service Centre 801 Dong Feng Road East Guangzhou 510080 SHANGHAI Philips Service Logistic Centre Consumer Information Centre P.O.Box 002-027, Nextage Department Store...
  • Page 84 Consumer Information Centers HONG KONG Philips Hong Kong Limited Consumer Information Centre 16/F Hopewell Centre 17 Kennedy Road, WANCHAI Phone: 2619 9663 Fax : 2481 5847 INDIA Phone: 91-20-712 2048 ext: 2765 Fax: 91-20-712 1558 BOMBAY Philips India Customer Relation Centre Bandbox House 254-D Dr.
  • Page 85 Consumer Information Centers INDONESIA Philips Group of Companies in Indonesia Consumer Information Centre Jl.Buncit Raya Kav. 99-100 12510 Jakarta Phone: (021)-794 0040 / 798 4255 ext: 1612 Fax : (021)-794 7511 / 794 7539 KOREA Philips Korea Ltd. Philips House C.P.O.
  • Page 86 PHILIPPINES Philips Electronics and Lighting Inc. 106 Valero St., Salcedo Village Makati, Metro Manilla. Phone: (02)-888 05 72 Domestic toll free: 1-800-10-PHILIPS or 1-800-10-744 5477 Fax : (02)-888 05 71 SINGAPORE Philips Singapore Private Ltd. Consumer Service Dept. Lorong 1,Toa Payoh., P.O. box 340...
  • Page 87 Martindale., Johannesburg P.O.box 58088 Newville 2114 Phone: +27 11 471 5000 Fax : +27 11 471 5020 Middle East DUBAI Philips Middle East B.V. Consumer Information Centre P.O.Box 7785 DUBAI Phone: (04)-335 3666 Fax : (04)-335 3999 EGYPT Philips Egypt...
  • Page 88 Consumer Information Centers file:///D|/My%20Documents/dfu/C_model/english/warranty/warcic.htm (11 of 11)2004-11-29 8:11:39 AM...

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