Removing the rechargeable battery
Please note that this process is not reversible.
To deplete the rechargeable battery of any charge, remove the
handle from the charger or sanitiser, switch on the Sonicare and let it
run until it stops.
Repeat this step until you can no longer switch on the Sonicare.
Insert a ﬂ at-head (standard) screwdriver into the slot located at the
bottom of the handle. Turn the screwdriver anticlockwise to release
the bottom cap.
Hold the handle upside down and push down on the shaft to release
the internal components of the handle.
Insert the screwdriver under the circuit board, next to the battery
connections, and twist to break the connections. Remove the circuit
board and pry the battery from the plastic carrier.
Do not connect the appliance to the mains again after you have removed
Guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care Centre
in your country (you ﬁ nd its phone number in the worldwide guarantee
leaﬂ et). If there is no Customer Care Centre in your country, go to your
local Philips dealer or contact the Service Department of Philips Domestic
Appliances and Personal Care BV.
The terms of the international guarantee do not cover the following:
Damage caused by misuse, abuse, neglect or alterations
Normal wear and tear, including chips, scratches, abrasions,
discolouration or fading
UV light bulb
Frequently asked questions
This chapter lists the questions most frequently asked about the appliance.
If you cannot ﬁ nd the answer to your question, contact the Customer Care
Centre in your country.