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Troubleshooting; About Bluetooth Device - Philips CID3693/00 User Manual

Philips car infotainment system cid3693
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14 Troubleshooting

Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www. When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
No power
Car engine has not been started. Start
the car engine.
Connections is incorrect.
Fuse has been damaged. Replace fuse.
No sound
Volume is too low. Adjust volume.
Speaker connections is incorrect.
Disc does not play
Disc is upside down. Ensure the printed
side is upwards.
Disc is dirty. Clean the disc with a
clean, soft, lint-free cloth. Wipe the disc
outwards from the center.
Disc is defective. Try another disc.
incompatible disc is used. Try another
Disc rating exceeds the restrict setting.
Change the rating settings to lower one.
Disc region code is not compatible with
the unit. Use disc with proper region
No image
Parking brake wire connection is
incorrect. Check the parking wiring.
Image flashes or distorted
Video DVD settings do not match with
the DVD. Adjust video DVD settings.
Video connection is improper. Check the
Noise in broadcasts.
Signals are too weak. Select other
stations with stronger signals.
Check the connection of the car antenna.
Change broadcast from stereo to mono.
Preset stations lost.
Battery cable is not correctly connected.
Connect the battery cable to the terminal
that is always live.
Fuse is broken
The Fuse type is incorrect. Replace it with
a 5A fuse.
Speaker wire or power wire is grounded.
Check the connections.
Display show ERR-12
USB/SD/MMC data error. Check the USB
device or SD/MMC card.

About Bluetooth device

Music playback is unavailable on the system
even after successful Bluetooth connection.
The device cannot be used with the
system to play music.
The audio quality is poor after connection
with a Bluetooth-enabled device.
The Bluetooth reception is poor. Move
the device closer to the system or
remove any obstacle between the device
and the system.


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