Warranty - Electrolux A15931301 Use & Care Manual

18 Warranty

Your appliance is covered by a one year limited warranty. For one year from your original date of
purchase, Electrolux will repair or replace any parts of this appliance that prove to be defective in
materials or workmanship when such appliance is installed, used, and maintained in accordance with
the provided instructions. The stainless tub and door liner of your appliance are covered by a lifetime
limited warranty. During the lifetime of the appliance, Electrolux will provide a replacement stainless tub
or door liner that fails to contain water due to a defect in materials or workmanship if the appliance is
installed, used, and maintained in accordance with the provided instructions. In addition, the dishwasher
racks and the electronic control module of your appliance are covered by a two through five year limited
warranty. During the 2nd through 5th years from your original date of purchase, Electrolux will provide
a replacement dishwasher rack or electronic control module for your appliance which has proven to
be defective in materials or workmanship when such appliance is installed, used, and maintained in
accordance with the provided instructions.
Exclusions:
This Warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily
determined.
2. Product that has been transferred from its original owner to another party or removed outside the
USA or Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased "as-is" are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in commercial setting.
7. Service Calls which do not involve malfunction or deects in materials or workmanship, or for
appliances not in ordinary household use or used other than in accordance with the provided
instructions.
8. Service Calls to correct the installation of your appliance or to instruct you how to use your
appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards,
shelves, etc., which are not part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or
knobs, handles, or other cosmetic parts.
11. Labor or in-home service costs during the additional limited warranty periods beyond the first year
from your original date of purchase.
12. Pickup and delivery costs; your appliance is designed to be repaired in the home.
13. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry
trip charges, or mileage expense for service calls to remote areas, including the state of Alaska.
14. Damages to the finish of appliance or home incurred during transportation or installation, including
but not limited to floors, cabinets, walls, etc.
15. Damages caused by: services performed by unauthorized service companies; use of parts other
than genuine Electrolux parts or parts obtained from persons other than authorized service
companies; or external causes such as abuse, misuse, inadequate power supply, accidents, fires, or
acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE REPAIR
OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR.
ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH
AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS
WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty
period should service be required. If service is performed, it is in your best interest to obtain and keep all
receipts. Service under this warranty must be obtained by contacting Electrolux at the address or phone
numbers below.
This warranty only applies in the USA, Puerto Rico and Canada. In the USA and Puerto Rico, your
appliance is warranted by Electrolux Major Appliances North America, a division of Electrolux Home
Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp. Electrolux authorizes
no person to change or add to any obligations under this warranty. Obligations for service and parts
under this warranty must be performed by Electrolux or an authorized service company. Product features
or specifications as described or illustrated are subject to change without notice.
USA
1-877-435-3287
Electrolux Home Products, Inc.,
North America
10200 David Taylor Drive
Charlotte, NC 28262
Canada
1-800-265-8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada
L5V 3E4