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6 Troubleshooting
Warning
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Risk of electric shock. Never remove the casing of the player.
To keep the warranty valid, never try to repair the player yourself.
If you have problems using this player, check the following points before you request service. If you still
have a problem, register your player and get support at www.philips.com/welcome.
If you contact Philips, you will be asked for the model and serial number of this player. The model
number and serial number are on the back of this player. Write the numbers here:
Model No. __________________________
Serial No. ___________________________
Main unit
The buttons on this player do not work.
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Disconnect this player from the power supply for a few minutes, and then reconnect.
Picture
No picture.
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Make sure that the TV is switched to the correct source input for this player.
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On the remote control, press
display. Or wait for 10 seconds for auto recovery.
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video signals may not be output.
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Sound
No audio output from the TV.
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Make sure that the TV is switched to the correct source input for this player.
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DVI-compatible.
No secondary audio output for picture-in-picture feature.
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When [Bitstream] under the [HDMI Audio] or [Digital Audio] menu is selected, interactive
sound like secondary sound for picture-in-picture feature is muted. Deselect [Bitstream].
20
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