Troubleshooting - Toshiba SD-C67HTSU Owner's Manual

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power. • The power cord is disconnected.
The power is on, but • No disc is inserted.
the DVD Home Theater
System does not work.
• The TV is not set to receive DVD signal
No picture.
The resolution (720p, 1080i)
does not work with the analog
video connections (VIDEO
• The video cable is not connected
OUT & S-VIDEO) (See page
12).
• The connected TV power is turned off.
There is no sound or
• The audio cables are not connected
only a very low-level
sound is heard.
• The audio connecting cable is damaged.
• The speaker cables are not connected
• The disc is dirty.
The playback picture is
poor.
• No disc is inserted.
The DVD Home
Theater System does
not start playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The Rating level is set.
• The disc is dirty.
Loud hum or noise is
• The speakers and components are
heard.
• The DVD Home Theater System is
Cause
output.
securely.
securely.
securely.
connected poorly.
located too close to the TV.
Correction
• Plug the power cord securely into the
wall outlet.
• Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display
is lit.)
• Select the appropriate video input
mode on the TV so the picture from
the DVD Home Theater System
appears on the TV screen.
• Connect the video cable into the
jacks securely.
• Turn on the TV.
• Connect the audio cable into the
jacks securely.
• Replace it with new one.
• Be sure to match the speaker cable
to the appropriate terminal.
• Clean the disc.
• Insert a disc. (Check that the DVD, or
audio CD indicator in the DVD display
is lit.)
• Insert a playable disc. (Check the
disc type, colour system and Regional
code.)
• Place the disc with the playback side
down.
• Place the disc on the disc tray
correctly inside the guide.
• Clean the disc.
• Press the SETUP button to turn off
the menu screen.
• Cancel the Rating function or change
the rating level.
• Clean the disc.
• Connect the speakers and
components securely.
• Move your TV away from the audio
components.
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