Toshiba Strata CIX DKT2404-DECT User Manual
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Toshiba Strata CIX DKT2404-DECT User Manual

Telecommunication systems division
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TOSHIBA
Telecommunication Systems Division
DKT2404-DECT
User Guide
April 2009

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Summary of Contents for Toshiba Strata CIX DKT2404-DECT

  • Page 1 TOSHIBA Telecommunication Systems Division DKT2404-DECT User Guide April 2009...
  • Page 2 To view the latest version of this or other documents please refer to the Toshiba FYI web site. Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or profits, loss of goodwill, inconvenience, or exemplary, special, incidental, indirect or consequential damages whatsoever, or claims of third parties, regardless of the form of any claim that may result from the use of this document.
  • Page 3 Under the copyright laws, this document cannot be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, without prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.

  • Page 5: Limited Warranty

    TAIS and which are not compatible or are of inferior quality, design, or performance. The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the malfunction with new or refurbished parts (at their option).
  • Page 6 Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in connection with such third party products or services.

  • Page 7: Table Of Contents

    Contents Chapter 1 – STRATA DKT2404-DECT Technology ...3 Benefits...3 Handset ...4 LCD Display...6 Base Station ...6 Charging Unit...6 Cordless Digital Telephone Standard Parts...7 Chapter 2 – Installation Base Unit ...14 Charging Unit...14 Standard Wall Plate Mounting ...15 Direct Wall Mounting ...16 Charging Unit Wall Mounting...17...
  • Page 8 Contents Chapter 4 – Feature Access Codes CIX No Service ...25 Out of Range ...26 Low Battery...27 Mute...27 Hands Free...28 Volume Setting ...28 Ring Volume Setting...28 Ringer Mute ...29 Menu Setting Mode...30 Change Ringer Type ...30 End of Range Alarm ...31 Registration ...32 Deregistration ...33 Base Registration PIN ...34...
  • Page 9 Contents Chapter 5 – Troubleshooting and Specifications Telephone Line Problems...50 Privacy ...50 Specifications...51 Strata CIX DKT2404-DECT User Guide 04/09...
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  • Page 11: Chapter 1 - Strata Dkt2404-Dect

    DECT technology minimizes any interference between base stations in proximity or any surrounding WLAN access points. It is also engineered to work with your Toshiba digital telephone system and provide you with reliability, long life, and outstanding performance.
  • Page 12 STRATA DKT2404-DECT The DKT2404-DECT is compatible with all Strata CIX and CTX systems Release 2 and later). All it requires for connection is a digital station port. Note System software release 2 or 3, or connection to a PDKU card will limit the DKT2404-DECT display to 16 characters.

  • Page 13: Technology

    Spread-spectrum technology provides much greater range than conventional • cordless telephones. DECT 6.0 1.9 GHz operation provides security that is extremely difficult to scan. • Strata CIX DKT2404-DECT User Guide 04/09 appears on the LCD when message(s) are in the STRATA DKT2404-DECT Technology...

  • Page 14: Handset

    STRATA DKT2404-DECT Handset Handset The DKT2404-DECT cordless handset has special function buttons and an LCD that shows operating conditions. A setting example is shown below. Note The handset and base unit of your cordless telephone is equipped with the same security code. In order for this handset to operate, it must be installed with the matching base unit.
  • Page 15 STRATA DKT2404-DECT Handset Table 1. DKT2404-DECT Handset LCD Icons Button Description Selects ringer volume in standby mode and speaker volume in talk mode. Handset talk mode With slash Mute is on Without slash Mute is off Hands-free icon - Hands-free talk or ear speaker talk Shows when message(s) exist;...

  • Page 16: Lcd Display

    STRATA DKT2404-DECT LCD Display LCD Display The LCD display consists of two lines of 24 characters each and six icons—Talk, Mute, Speaker, Message Waiting Base Station The base station can be used on a surface or wall- mounted unit. SW1 is located to the left of the power LED is used for registration and test purposes only.

  • Page 17: Cordless Digital Telephone Standard Parts

    Cordless Digital Telephone Standard Parts Your Toshiba cordless digital telephone includes the following items: Base unit • Base unit stand • Base unit wall plate adapter • Handset • Rechargeable handset battery • Charging unit • Two AC adapters •...
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  • Page 19: Chapter 2 - Installation

    Installation Step 1: Review Safety Instructions WARNING! Toshiba DOES NOT intend this unit to be waterproof. To reduce the risk of fire, electrical shock, or damage to the unit, DO NOT expose this unit to rain or moisture. ä Read and understand all product instructions.
  • Page 20 Do not use the telephone to report a gas leak in the vicinity of the leak. WARNING! CAUTION! Changes or modifications to this product not expressly approved by Toshiba, or operation of this product in any way other than as detailed by this User Guide, could void your authority to operate this product.
  • Page 21 Check with your local government for information on where to recycle or dispose of old batteries. If you cannot find the information you need, contact Toshiba for assistance. ä Do not remove or damage the battery casing.
  • Page 22 Installation Step 2: Select Location Step 2: Select Location 1. Select a location that is not subject to excessive heat or humidity. Keep the base unit and handset away from sources of electrical noise, such as motors and fluorescent lighting. 2.
  • Page 23 Step 4: Connect Telephone Cables Your cordless telephone must be connected to a Strata CIX digital line port. WARNING! Never install telephone wiring during a lightning storm. ä To connect as a stand-alone telephone ä Connect the modular jack labeled “Line In”...

  • Page 24: Base Unit

    Installation Step 5: Connect and Apply Power Step 5: Connect and Apply Power Base Unit 1. Plug the AC adapter cord into the AC adapter input jack on the base unit (shown at right). 2. Plug the AC adapter into a standard 120VAC wall outlet.

  • Page 25: Standard Wall Plate Mounting

    Step 6: Wall Installation (Optional) Important! You must place your DP/DKT-series telephone into 2000-mode before connecting the cordless telephone; otherwise, the DP/DKT-series tele- phone will not work. See into 2000-Mode”. Standard Wall Plate Mounting These telephones are designed to be mounted on a standard wall plate. To attach the wall mount stand to the base unit: 1.

  • Page 26: Direct Wall Mounting

    Installation Step 6: Wall Installation (Optional) Direct Wall Mounting If you do not have a standard wall plate, you can mount your telephone directly on a wall. Before mounting your telephone, consider the following: Select a location away from electrical cables, pipes, or other items behind the •...

  • Page 27: Charging Unit Wall Mounting

    Charging Unit Wall Mounting The charging unit is also designed to be wall mounted. Before mounting your charging unit, consider the following: Select a location away from electrical cables, pipes, or other items behind the • mounting location that could cause a hazard when inserting screws into the wall. Make sure the wall material is capable of supporting the weight of the charging •...
  • Page 28 Installation Step 7: Install Handset Battery Pack Step 7: Install Handset Battery Pack 1. Remove the battery cover by pressing the latch and sliding the cover down and off the handset. 2. Slide the battery pack down into the handset (shown right) making sure the connectors on the battery and handset meet.
  • Page 29 Step 9: Install Headset (Optional) The optional headset provides hands-free option. With the headset installed, you can use the belt clip to carry the handset and conduct a conversation. All feature operations remain the same except the handset earphone and microphone are disconnected. ä...
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  • Page 31: Chapter 3 - Operation & Setup

    Operation & Setup Power Up ä Handset - When the battery is put into the handset it starts operation. Upon power- up the handset searches for RF communication from the base station. ä Base Station - The base station starts operation when the AC adapter is plugged in (there is no On/Off switch).

  • Page 32: Making A Call To Another Extension

    Operation & Setup Operation with the Strata CIX Making a Call to Another Extension 1. Press the TALK button or the speaker-icon button on the handset. The handset blinks ACQUIRING LINK on the handset LCD and dial tone is heard. During this time the current volume is displayed for two seconds.

  • Page 33: Receiving A Call From Another Extension

    Receiving a Call from Another Extension 1. When you receive a call from another extension the handset rings a tone and shows the information of the calling party (e.g., name and ext. number in place of the INCOMING CALL display) on the LCD. 2.

  • Page 34: Making An Outside Call

    Operation & Setup Operation with the Strata CIX Making an Outside Call 1. Press the outside line button (usually the F1 button). The handset connects to the base station, Receives the enable command from the Strata CIX and goes into talk mode - the line button lights, the current volume shows for two seconds and dial tone is heard.

  • Page 35: Finish Talk Mode

    Finish Talk Mode When your call is complete, end the connection by pressing the TALK button on the handset, or just place the handset on the charger. Redial (Option) If the Redial option is enabled, the Redial (F8 button) is used to invoke the operation. Press the TALK or the speaker-icon button to get dial tone and then press the Redial button.

  • Page 36: Out Of Range

    Operation & Setup Operation with the Strata CIX Out of Range ä When the handset is in the idle mode, it will show this screen when it cannot find the base station (Out of Range). ä If the TALK, speaker-icon or one of the F1-F12 buttons are pressed but the handset cannot establish an RF link with the base station, the handset will sound an error tone and show the Out of Range message.

  • Page 37: Low Battery

    Low Battery Your DKT2404-DECT comes equipped with one rechargeable BT1009 battery that provides 16 hours of talk time and seven days standby time (fully charged). The LCD shows the battery according to the remaining capacity. Low battery symptoms are: On a call •...

  • Page 38: Hands Free

    Operation & Setup Operation with the Strata CIX Hands Free ä Press the speaker-icon button in either standby mode or during a call. The handset goes to hands-free operation and the speaker icon displays on the screen. ä Press TALK to return to return to “non-speaker” (normal) operation. ä...

  • Page 39: Ringer Mute

    Pressing the up button again shows this screen Pressing the up button a third time shows this screen ä When the ringer volume is Off (Vibrate), the handset vibrates instead of ringing. If the handset is on the charger and a call comes in, the ringer outputs the low tone instead of vibrating.

  • Page 40: Menu Setting Mode

    Operation & Setup Menu Setting Mode Menu Setting Mode The Menu setting mode can change various settings such as ring type, registration and deregistration. ä Press TALK or the speaker-icon button in any menu setting mode to cancel the operation and go into idle mode. ä...

  • Page 41: End Of Range Alarm

    5. The handset will emit a confirmation tone and show Saved on the LCD and then go to the menu list mode. End of Range Alarm 1. Press the menu/MUTE button while the handset is in idle mode. The LCD shows the menu list and the handset goes to menu list mode.

  • Page 42: Registration

    Operation & Setup Menu Setting Mode Registration 1. Press the menu/MUTE button while idle. The LCD shows the menu list mode. Press the - button to go to the next screen. 2. Select Register using the + or - button and press menu/MUTE. 3.

  • Page 43: Deregistration

    7. The handset is registered to the base station after the LCD shows the message below and goes idle. Deregistration 1. Press the menu/MUTE button in idle mode. The LCD shows the menu list and the handset goes to menu list mode. 2.

  • Page 44: Base Registration Pin

    Operation & Setup Menu Setting Mode Base Registration PIN 1. Press the menu/MUTE button while in standby mode. The LCD shows the menu list and the handset goes into menu list mode. 2. Use + or - button to go through the screens to the Base Registration PIN screen as shown below and press the menu/MUTE button.

  • Page 45: One Touch Dialing

    One Touch Dialing Buttons F9 - F12 can be as One Touch Dial buttons. Dial Store Mode 1. Press the menu/MUTE button in standby mode. The LCD shows the menu list. 2. Select One Touch Dial Setting using the + or - buttons and press menu/MUTE. 3.
  • Page 46 Operation & Setup One Touch Dialing 5. If no number is stored, the LCD shows the following: If, for instance, a 24 digit number is stored, the LCD displays: 6. Use the keypad to enter a number. To delete the last digit, press the - button. To delete all digits, press and hold the - button.

  • Page 47: Dial Out

    Press Cnf/Trn. The dialed numbers saved in transfer memory is shown on the display after two seconds. When the receiving party answers, press Cnf/Trn to complete the transfer. Strata CIX DKT2404-DECT User Guide 04/09 for access code sequences that match your Toshiba Operation & Setup F9~F12 Feature Buttons...

  • Page 48: Redial A Number

    Operation & Setup Redial a Number Redial a Number ä Press Talk and then Redial. The last number called is redialed. Note If you are using the Strata CTX system, the Redial button works only with the last dialed number that was answered. If you dial a number and receive no answer, the Redial button will not use that number as the last one dialed.

  • Page 49: Chapter 4 - Feature Access Codes

    If you are not using these buttons for the assigned features, you can invoke the features with access codes. Please see Table 2 that match your Toshiba telephone system. For detailed feature descriptions, see the Strata CTX DKT/IPT Telephone User Guide.
  • Page 50 Feature Access Codes Feature Access Codes Table 2. Feature Access Codes Feature External Speaker On External Speaker Off Call Forward - Refer to Table 3 Call Park Activate Retrieve System Orbits Call Pickup Incoming - Group Pickup Incoming - Directed Extension Pickup Incoming - Directed Group Pickup Incoming - Directed Extension...
  • Page 51 Table 2. Feature Access Codes Feature Do Not Disturb Local - On Local - Off Remote - On Remote - Off Door Lock Control Door Phone Calling Emergency Call Flash - Short Flash - Long LCD Language (Change) LCR (Outgoing Call) Message Waiting (MW) Release a received MW Retrieve a received MW...
  • Page 52 Feature Access Codes Feature Access Codes Table 2. Feature Access Codes Feature Busy, Do Not Disturb Executive Paging Page All Groups Page Individual Groups Emergency Page - Individual Group Emergency Page - All Groups Answer for External Group Page Repeat Last Number Dialed Speed Dial Register Station (00~99) System...

  • Page 53: Call Forward Codes

    Table 2. Feature Access Codes Feature Voice Mail (VM) Direct Transfer to Voice Mail Volume Control - Beep Volume Control - Ringing Call Forward Codes Table 3. Call Forward Procedure Feature Call Forward Any Call - Internal and Incoming Line Calls: Forwards any call, whether an internal call or incoming line call.
  • Page 54 Feature Access Codes Call Forward Codes Table 3. Call Forward Procedure Feature Call Forward - Incoming Line Calls: Forward incoming line calls only. All Calls to an ext. Press ext. button + #6013 (tone) + dial the dest. ext. no. (tone) All Calls to outside Press ext.
  • Page 55 Table 3. Call Forward Procedure Feature Press ext. button + #6032 (tone) + dial the other telephone’s ext. no. + enter No Answer to an other telephone’s CF pass code (tone) + # + dest. telephone no. (tone) + timer ext.
  • Page 56 Feature Access Codes Call Forward Codes Table 3. Call Forward Procedure Feature Call Forward - Incoming Line Call - Set for Another Station: Enables you to set forwarding of incoming line calls for another telephone within your telephone system Press ext. button + #6014 (tone) + dial the other telephone’s ext. no. + enter All Calls to an ext.

  • Page 57: Chapter 5 - Troubleshooting And Specifications

    Troubleshooting and Specifications Troubleshooting If your cordless telephone is not performing to your expectations, try the suggestions in Table 4. If you are still unable to resolve the problem, contact your telephone System Administrator. Important! Do not attempt to service this unit yourself. All service must be done by qualified service personnel.

  • Page 58: Dkt Mode

    Condition Handset doesn’t ring. DKT Mode When a Toshiba DKT is connected to the Base of a cordless handset, the cordless telephone LCD will display “DKT Mode” whenever the digital telephone is in use. Important! If the cordless telephone is in a stand-alone configuration and its LCD displays “DKT Mode”...

  • Page 59: Charging Spare Battery Packs

    Charging Spare Battery Packs The charging unit of your cordless telephone is equipped to charge the spare battery pack with or without the handset in the front slot. 1. Slide the spare battery pack into the second slot in the charging unit until the retaining clip snaps over the top of the pack.

  • Page 60: Telephone Line Problems

    Troubleshooting and Specifications Telephone Line Problems Telephone Line Problems The FCC and IC have granted the telephone company the right to disconnect service in the event that your telephone causes problems on the telephone line. Also, the telephone company may make changes in facilities and services which may affect the operation of your unit.

  • Page 61: Specifications

    Specifications For frequencies, power requirements, weight and size specifications, see Table 5. Table 5. Specifications General Frequency Control Cordless Telephone Technology Operating Temperature Audio Codec Net Bit Rate Carriers Time Slots Channel Allocation Average Transmission Power Base Unit Receive/Transmit Frequency Power Requirements Size Weight...
  • Page 62 This is the last page of the document.

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