TEC FS-3700 R4 Series Owner's Manual

Toshiba electronic cash register owner's manual
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Summary of Contents for TEC TEC FS-3700 R4 Series

  • Page 1 FS-3700 R4 Owners Manual...
  • Page 3 TEC Electronic Cash Register FS-3700 R4 Series Document No. OM-3700 Original: September, 2005 (Revised: March, 2009)
  • Page 4 Toshiba TEC America Retail Information Systems, Inc. or an authorized Toshiba TEC America Retail Information Systems, Inc. Service Center. During the one (1) year warranty period, Toshiba TEC America Retail Information Systems, Inc. will repair or replace, at its option, any defective product with no charge for parts or labor.
  • Page 5 This equipment has been tested and has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 7: Table Of Contents

    Table of Contents FS-3700 R4 Overview Introduction... 1-3 Processing Payment Transactions ..Error! Bookmark not defined. Sample Screens ... 1-4 POS Key Functions - Summary... 1-7 Access the System Manager Overrides... 2-3 Clocking In/Out ... 2-4 2.2.1 Clock In ... 2-4 2.2.2 Clock Out ...
  • Page 8 Entering Menu Items... 3-10 3.3.1 Preset Menu Item ... 3-10 3.3.2 More than One Preset Item ... 3-10 3.3.3 Menu by PLU #... 3-10 3.3.4 Open Priced Menu Item ... 3-11 3.3.5 Scalable Menu Item... 3-11 3.3.6 Enter Modifiers with Forced Display... 3-12 3.3.7 Enter Modifiers with Special Instructions...
  • Page 9 Check Adjustments... 3-31 3.9.1 Void Items on Stored Checks... 3-31 3.9.2 Add a Discount or Surcharge ... 3-32 3.9.3 Exempt Tax from a Check... 3-35 3.9.4 Add a Tip... 3-36 3.10 Tender the Check ... 3-38 3.10.1 Tender a Check with Preset Key... 3-39 3.10.2 Tender with Tip Entry ...
  • Page 10 5.1.1 Report Class Descriptions... 5-4 5.1.2 List of Reports ... 5-6 5.1.3 Report Balancing Notes ... 5-8 5.1.4 Print or View Reports ... 5-8 5.1.5 Report Sample Formats ... 5-9 Open Check Report ... 5-10 Closed Check Report... 5-11 Hour Productivity Report... 5-12 Half Hour Productivity Report ...
  • Page 11: Fs-3700 R4 Overview

    Chapter FS-3700 R4 Overview...
  • Page 12 Introduction Chapter 1 - FS-3700 R4 Overview FS-3700 R4 Owner’s Manual...
  • Page 13: Introduction

    Chapter 1 - FS-3700 R4 Overview 1.1 Introduction The FS-3700 R4 is a touch screen POS system for use in the hospitality industry. The FS-3700 R4 can be used in a system of up to 32 Terminals operating off a network.
  • Page 14: Sample Screens

    Sample Screens 1.2 Sample Screens Sample Order Entry Screen Chapter 1 - FS-3700 R4 Overview FS-3700 R4 Owner’s Manual...
  • Page 15 Chapter 1 - FS-3700 R4 Overview Sample Check Window FS-3700 R4 Owner’s Manual Sample Screens Check header text, fonts and value fonts are programmable. Check Detail: Assign different colors for new items and stored items. Change column widths if wanted. Change background and grid colors.
  • Page 16 Sample Screens Chapter 1 - FS-3700 R4 Overview Sample Pay Screen FS-3700 R4 Owner’s Manual...
  • Page 17: Pos Key Functions - Summary

    Chapter 1 - FS-3700 R4 Overview 1.3 POS Key Functions - Summary Key Function Add to Check Add to Check Order Type #1 - #8 Add to Table Banner Bar Code Break Out FS-3700 R4 Owner’s Manual POS Function Description ...
  • Page 18 POS Key Functions - Summary Key Function Cancel Cash Adjust Refund Cash Adjust Void Cash Advance Cash Tip Change Modifier Change Prices Change Seat Charge Tip Clear Input POS Function Description  Cancels the current round for a transaction.  When a transaction is cancelled, any changes done during the round will be reversed.
  • Page 19 Chapter 1 - FS-3700 R4 Overview Key Function Clock In Clock Out Close Batch Combine Checks Credit Adjust Tip Credit Authorize Credit Finalize Credit Finalize Tip FS-3700 R4 Owner’s Manual POS Function Description  Clocks employees into the system for time and attendance recording.
  • Page 20 POS Key Functions - Summary Key Function Credit Sale Credit Voice Auth Customer Info Discount NLU (Number Look Up) Discounts Downline to OCB Driver Management Edit Labor Schdules Edit Payroll Tot Edit Timecards 1-10 POS Function Description  This function is used for a single-pass credit card transaction.
  • Page 21 Chapter 1 - FS-3700 R4 Overview Key Function Employee Deposits Enable Auto Grat Enter Limited QTY Exempt Auto Grat Exit Export Finished Prod Waste #1 - #8 Fire Order Foreign Currency Function NLU (Number Look Up) Gift Card Balance FS-3700 R4 Owner’s Manual POS Function Description ...
  • Page 22 POS Key Functions - Summary Key Function Gift Card Cash Out Gift Card Reload Group RKP Order Guests Hold Order Inventory Ending Inventory Ending Inventory Ending Inventory Receiving Inventory Returns Inventory Waste Labor Rest Setup 1-12 POS Function Description  Allows cash change from a Gift Card. ...
  • Page 23 Chapter 1 - FS-3700 R4 Overview Key Function Last Item Void Loan Login Logout Macro Meal Period Media Media NLU (Number Look Up) Menu Item Menu Item Size No Sale Numeric FS-3700 R4 Owner’s Manual POS Function Description  Voids the last item entered on a check. The item being voided must be a new item in the service round.
  • Page 24 POS Key Functions - Summary Key Function Operator Login Order Type Paid In Paid Outs #1 - #5 Pay On Acct Pickup Previous Screen Print Check Print Journal Print Voucher Print/Reset Journal 1-14 POS Function Description  This key assigns a specific employee to a login key.
  • Page 25 Chapter 1 - FS-3700 R4 Overview Key Function Program Mode1 Program Mode2 Recall Check Recall Check Order Type #1- #8 Recall Table FS-3700 R4 Owner’s Manual POS Function Description  This key is used to access the Manager Mode area of the system. Manager Mode contains the tables into which the store’s database is entered.
  • Page 26 POS Key Functions - Summary Key Function Refund Reorder AYCE Item Reorder Item Report Launcher Reports Reset Journal Review Check Review Table Screen Select 1-16 POS Function Description  This key type is used to create a negative check. All items entered on the check will be part of the refund.
  • Page 27 Chapter 1 - FS-3700 R4 Overview Key Function +Seat -Seat Seat Selector Sell Media Split by Amount Split by Item Split by Seat Split Item Start Order FS-3700 R4 Owner’s Manual POS Function Description  Used to increment the current seat number. When a new transaction is started, or a ...
  • Page 28 POS Key Functions - Summary Key Function Stay Down Subtotal System Deposits Table 1-18 POS Function Description  Used to set or change the default Menu Item size level and/or Meal Period.  Press and the [STAY DOWN] [MENU ITEM SIZE # The selection becomes size level for the reminder of the current check ...
  • Page 29 Chapter 1 - FS-3700 R4 Overview Key Function Table Selector Tare Override Tax Exempt Tax Exempt #1 - #8 Terminal Deposits Tip Payout FS-3700 R4 Owner’s Manual POS Function Description  This key is used to preset table numbers for use when tracking checks by tables.
  • Page 30 POS Key Functions - Summary Key Function Total Trnsfer All Checks Trnsfer Chk From Trnsfer Chk To Svr 1-20 POS Function Description This key is used for several purposes:  End a service round, storing the check and leaving it unpaid. This is called "Service Totaling"...
  • Page 31 Chapter 1 - FS-3700 R4 Overview Key Function Void Void All Items FS-3700 R4 Owner’s Manual POS Function Description This key type has several purposes.  Void items from a check. Any items that were added in the current  service round may be removed using this key type without any reporting.
  • Page 33: Access The System

    Chapter Access the System...
  • Page 34 Manager Overrides Chapter 2 - Access the System FS-3700 R4 Owner’s Manual...
  • Page 35: Manager Overrides

    Chapter 2 - Access the System 2.1 Manager Overrides The FS-3700 R4 system has an extensive security system Security levels can be assigned to almost every key type in the system in  Function Setup. Access to different function levels are determined by the Security levels assigned ...
  • Page 36: Clocking In/Out

    Clocking In/Out 2.2 Clocking In/Out The FS-3700 R4 has an optional timekeeping function that tracks attendance records. The Timekeeping system is used only for the purpose of tracking attendance; it does not provide access to POS operations. 2.2.1 Clock In Notes The options for using the Timekeeping system are determined by employee in ...
  • Page 37: Break Out

    Chapter 2 - Access the System Press [CLOCK OUT].  If prompted, index amount of cash tips, press ENTER.  If prompted NOT ENOUGH TIPS, index manager I.D. # and press ENTER. The receipt printer prints a clock out report with the employee’s name, Job Code, time/date and the total hours worked both for this shift and this week.
  • Page 38: Login/Logout

    Login/Logout 2.3 Login/Logout Logging into the system allows access, as the employee’s security level permits, to guest check handling and Manager Functions. NOTES The System option, Concurrent Login, determines if an employee can be logged  into more than one station at a time. Only one employee can be logged into a station at one time, and that employee’s ...
  • Page 39: Login

    Chapter 2 - Access the System 2.3.1 Login Procedure Index employee I.D. #. Press [LOGIN]. If prompted, index the employee’s password and press ENTER. If prompted, select the Job Code for this shift. If the Job Code requires a Bank Loan, a prompt will automatically display for the loan amount.
  • Page 40 Login/Logout Chapter 2 - Access the System NOTES FS-3700 R4 Owner’s Manual...
  • Page 41: Guest Check Functions

    Chapter Guest Check Functions...
  • Page 42 New Guest Checks Chapter 3 - Guest Check Functions FS-3700 R4 Owner’s Manual...
  • Page 43: New Guest Checks

    Chapter 3 - Guest Check Functions 3.1 New Guest Checks 3.1.1 Guest Check Numbers Guest checks are assigned a check number by the system.  Check numbers are 5 digits and begin with the terminal number from which it is ...
  • Page 44: New Check Prompts

    New Check Prompts 3.2 New Check Prompts All checks are tracked by a system-assigned check number. In addition, other check information can be required and attached to the check. These options are table number, number of guests, order/tent number, and select customer. 3.2.1 Table Number A table number can be required for the Order Type by the REQ TABLE flag in the...
  • Page 45: Guest Count

    Chapter 3 - Guest Check Functions  Index the table # and press ENTER on the keypad. 3.2.2 Guest Count A guest count can be required for the Order Type by the REQ GUEST CNT flag  Order Type Setup. The Order Type is determined by the Job Code of the Employee logged in.
  • Page 46: Select Customer

    New Check Prompts  Index the number of guests and press ENTER on the keypad. 3.2.3 Select Customer Select customer can be required for the Order Type by the PROMPT SEL CUST  flag in Order Type Setup.  This setting requires that a customer must be selected from the database or that a new customer must be inputted.
  • Page 47 Chapter 3 - Guest Check Functions When an Order Number is required for a check, a prompt will automatically  display when the service round is completed. Procedure Enter menu items on to the check. End the service round by pressing [TOTAL], key.
  • Page 48: Override Meal Period

    New Check Prompts 3.2.6 Override Meal Period Meal Periods are set up by time for each day of the week in the Meal Period Setup table. The current setting can be overridden for the current check only or for all checks until the System Z report is done.
  • Page 49: Add Guest Information

    Chapter 3 - Guest Check Functions 3.2.7 Add Guest Information An 18 character field can be added to a check using the Order Type Setup\Main PRMPT CUST INFO flag. The information entered is saved with the check. It prints on the remote kitchen ...
  • Page 50: Entering Menu Items

    Entering Menu Items 3.3 Entering Menu Items Menu items can be entered after any new-check prompts have been satisfied. Screens may be organized by Menu Department, with a “main” order entry screen containing screen select buttons that display each menu item within that Department. An example would be a screen with buttons for Soup/Salads, Apps, Entrees, Desserts, and Beverages.
  • Page 51: Open Priced Menu Item

    Chapter 3 - Guest Check Functions 3.3.4 Open Priced Menu Item An open priced Menu Item is one that has the option in Menu Item Setup\Options 1 OPEN PRICE set. If the flag PREFIX PRICE is set to YES, the price is entered prior to entering the item.
  • Page 52: Enter Modifiers With Forced Display

    Entering Menu Items 3.3.6 Enter Modifiers with Forced Display A modifier can only be entered on a check following a Menu Item. The number of items that may be entered from a modifier screen is set in Menu Item Setup. Procedure Press the [MENU ITEM]...
  • Page 53: Enter Modifiers With Spell-It Instructions

    Chapter 3 - Guest Check Functions 3.3.8 Enter Modifiers with Spell-It Instructions Spell-It Instructions are added to the check by entering a Menu Item with SPELL-IT INSTR set to YES. Procedure Enter the Menu Item.  A keyboard displays. Type the message for the kitchen, up to 18 alphanumeric characters. ...
  • Page 54 Entering Menu Items With Seat Select presets seat numbers on the screen. Each preset key is [SEAT SELECT] programmed with a specific seat number. Procedure Press [SEAT SELECT Enter menu item(s). Continue until all items are entered. Change Seat Number Procedure Enter items, assigning seat numbers as each is entered, or enter all items with the default seat number of 1.
  • Page 55: Enter By Menu Item Size

    Chapter 3 - Guest Check Functions 3.3.10 Enter by Menu Item Size Menu Item Size Levels are used for ordering Menu Items, such as soft drinks, which come in different sizes. Two ways to enter a different size menu item: ...
  • Page 56: Check Corrections Before Sending

    Check Corrections before Sending 3.4 Check Corrections before Sending 3.4.1 Remove Items from Checks Remove Last Item Enter menu items. Press [LAST ITEM The menu item is removed from the check. Remove One or More Items There are two items in the Function Setup table that controls the security level for ...
  • Page 57: Add A Modifier

    Chapter 3 - Guest Check Functions 3.4.2 Add a Modifier This procedure adds an item whose Department is set to Special Instructions. Special Instructions are modifiers that can be entered but are not on the Item’s Forced Display. Enter menu items with modifiers. Press [CHANGE MODIFIER].
  • Page 58: Replace A Modifier

    Check Corrections before Sending 3.4.4 Replace a Modifier Enter menu items with modifiers. Press [CHANGE MODIFIER]. Touch the modifier wanted to replace. Press EDIT.  The forced display from which the modifier was entered displays. Select the correct modifier. When done, press BACK to return to the check. 3-18 Chapter 3 - Guest Check Functions FS-3700 R4 Owner’s Manual...
  • Page 59: End Service Round

    Chapter 3 - Guest Check Functions 3.4.5 End Service Round Ending the service round sends menu items to kitchen printers (if they have not already been printed) and clears the check from the screen. If the flag at Order Type Setup\Main, STORE OPEN CHECK is NO, the service ...
  • Page 60: Recall A Check

    Recall a Check 3.5 Recall a Check The RECALL OTHER CHECK field in Job Code Setup\Options can be set to  allow employees such as cashiers to recall checks entered by other employees. Recall Mode Terminal   Terminal Setup\Flags, Recall at Login = YES ...
  • Page 61: By Table Number

    Chapter 3 - Guest Check Functions 3.5.2 By Table Number Using the Number Pad Using the number pad, index the table number. Press [RECALL TABLE]. Using List of Open Checks Press [RECALL TABLE]. A list of all open checks accessible by this server displays. Press the key of the table wanted to recall.
  • Page 62: Recall Table With Separate Checks

    Recall a Check 3.5.4 Recall Table with Separate Checks Use either the number pad or the list of checks to recall the table. List of separate check numbers display. Touch the button of the check wanted. 3.5.5 Recall with a Bar Code Scanner If the workstation is connected to a bar code scanner and bar codes are being printed on the guest checks, scan the guest check.
  • Page 63: Split A Check

    Chapter 3 - Guest Check Functions 3.6 Split a Check Only items that have been sent can be split to separate checks. 3.6.1 Split by Item Procedure Recall the check. Press [SPLIT BY Screen prompts: Enter number of checks Index the number of new checks to create from this check and press ENTER. ...
  • Page 64: Split By Seat Number

    Split a Check 3.6.2 Split by Seat Number To split checks into separate checks using System Setup\Check Options 1, Use Seat Number to be set YES. Procedure Recall the check.  If seat numbers were not entered prior to sending the check (i.e. all items are assigned to seat #1), items can be reassigned using the [CHANGE SEAT] Press...
  • Page 65: Split By Amount

    Chapter 3 - Guest Check Functions 3.6.3 Split by Amount Procedure Recall the check. Press [SPLIT BY Enter number of checks Index the total number of checks to create from this check and press ENTER. Prompt displays: Enter amount – Check 1 Index the amount for the first check and press ENTER.
  • Page 66: Transfer A Guest Check

    Transfer a Guest Check 3.7 Transfer a Guest Check 3.7.1 Transfer to a Server This procedure is done by the server who created the check. Procedure Recall the check. Should be done by the server responsible for the check or a manager.
  • Page 67: Transfer From A Server

    Chapter 3 - Guest Check Functions 3.7.2 Transfer from a Server This procedure is used by the new server, who takes the check from the server/bartender who created it. Procedure Press [TRNSFR CHK FROM Screen prompts: Enter check number Index the check number being picked up and press ENTER. If the default Order Type for the new server requires a table number and the check does not have one assigned, screen prompts: Enter table number...
  • Page 68: Combine Checks

    Combine Checks 3.8 Combine Checks 3.8.1 Combine Stored Checks This procedure combines two or more checks that have already been stored into one check. Recall the first check. Press [COMBINE CHECK]. Screen displays check numbers for this server’s checks. Press the button of the check number to add to the current check. ...
  • Page 69: Add To Stored Check By Order Type

    Chapter 3 - Guest Check Functions 3.8.3 Add to Stored Check by Order Type This procedure is identical to using to the server’s open checks of a certain Order Type. The current check must be new (in the first service round). Enter items for a new check.
  • Page 70: Combine Stored Checks To One Table

    Combine Checks 3.8.5 Combine Stored Checks to One Table This procedure is identical to using option in System Setup\Check Options 1, ONE CHK PER TBL is set.  YES will add items from both checks to the resulting check.  NO will add a separate check to the table number.
  • Page 71: Check Adjustments

    Chapter 3 - Guest Check Functions 3.9 Check Adjustments 3.9.1 Void Items on Stored Checks Remove Single Items The same procedure is used to void items before or after sending. After a menu item has been sent/stored and the check recalled, the according to the security level set in the Function Setup table for Void, Void Current Round, and Void Prior Round.
  • Page 72: Add A Discount Or Surcharge

    Check Adjustments 3.9.2 Add a Discount or Surcharge Notes Dollar or Percent   Discounts can be programmed to adjust the check by either a dollar amount or a percentage amount using the PERCENT option in Discount Setup\Main. Discount Tax Status ...
  • Page 73 Chapter 3 - Guest Check Functions Automatic Discount   A discount can also be linked to a Media type so it is automatically entered on a check when the check is tendered. This is set using Media Setup\Main, Discount Link. Enter a Discount ...
  • Page 74 Check Adjustments Discount for Recipient This procedure is commonly used for Employee Meal discounts. The RECIPIENT field in the Discount table is used to prompt the server for an  I.D. number, and the CHK RECIP ID field is used to check the Employee Setup table for a valid I.D.
  • Page 75: Exempt Tax From A Check

    Chapter 3 - Guest Check Functions 3.9.3 Exempt Tax from a Check Additional menu items cannot be added to a check after using a tax exempt key. Procedure Enter item(s) or recall the check. To exempt tax:  Press [TAX EXEMPT] ...
  • Page 76: Add A Tip

    Check Adjustments 3.9.4 Add a Tip A tip can also be entered when the check is tendered by defaulting an over tender entry to the tip amount. This is set in Media Setup, POST TO TIP. It can be applied to either charge or cash checks.
  • Page 77 Chapter 3 - Guest Check Functions Add Cash or Charge Tip The default tip percentage is set in the TIP field of System Setup\Gratuity. Procedure Enter item(s) or recall the check. Press the [CASH TIP] Screen prompts: Enter tip  Note that the default tip amount for the check is already entered in the prompt screen.
  • Page 78: Tender The Check

    Tender the Check 3.10 Tender the Check An Amount Tendered can be entered prior to pressing a preset  If an amount tendered is not entered prior to pressing a preset  operations are determined by the settings of Media Setup\Options, SPEED TENDER and PAY IN FULL.
  • Page 79: Tender A Check With Preset Key

    Chapter 3 - Guest Check Functions 3.10.1 Tender a Check with Preset Key Enter item(s) or recall the check. Index the amount tendered. Press the [MEDIA]  Press ENTER if needed for the media type.  Change due displays on the screen. 3.10.2 Tender with Tip Entry Enter item(s) or recall the check.
  • Page 80: Partial Tender

    Tender the Check 3.10.5 Partial Tender This feature enables tendering part of the check but keeps the check open. Two options are used: The PAY IN FULL flag in Media Setup\Options must be set to NO.  Procedure Enter item(s) or recall the check. Index the amount tendered for the partial payment, press the ...
  • Page 81: Tender With [Media Nlu]

    Chapter 3 - Guest Check Functions 3.10.7 Tender with [MEDIA NLU] See the chart on page 3-38 for how the SPEED TENDER and PAY IN FULL  options work since the amount tendered cannot be entered prior to selecting the pay type with the [MEDIA NLU] Procedure...
  • Page 82: Enter A Refund Check

    Enter a Refund Check Index the amount received in this media including the amount of the tip. Press ENTER. Repeat until the check is paid out. 3.11 Enter a Refund Check This function creates a “negative” check. Items entered are subtracted from reports. This function can also be used to refund individual items from a check.
  • Page 83: Functions Outside Of A Sale

    Chapter Functions Outside of a Sale...
  • Page 84 Finished Product Waste Chapter 4 - Functions Outside of a Sale FS-3700 R4 Owner’s Manual...
  • Page 85: Finished Product Waste

    Chapter 4 - Functions Outside of a Sale 4.1 Finished Product Waste This is an inventory function. Items entered in this transaction type will update the waste totals. This procedure is used when an item is entered on a check and prepared, but ...
  • Page 86: Loan And Pickup

    Loan and Pickup 4.2 Loan and Pickup A Loan adds an amount to the Employee and to the Terminal’s Media Report. The ALLOW BANK LOAN field in Job Code Setup\Options allows the employee  to receive a Bank Loan.  The function can be set to prompt automatically when the employee logs into the system with the REQUIRE LOAN option in the Job Code Setup\Options.
  • Page 87: Pickup

    Chapter 4 - Functions Outside of a Sale 4.2.2 Pickup A Pickup subtracts an amount from the Employee and from the Terminal’s Media Report. The PRINT LPU CHIT option in System Setup\Options 2 can be set so a receipt  is printed with each Loan or Pickup.
  • Page 88: Paid In / Paid Out

    Price Changes 4.3 Paid In / Paid Out 4.3.1 Paid Out Up to five Paid Out keys can be used to record cash taken out of the drawer outside of a sale. Procedure Index [PAID OUT Screen prompts: Enter amount Index amount of the cash being taken out of the drawer and press ENTER.
  • Page 89: Price Changes

    Chapter 4 - Functions Outside of a Sale 4.4 Price Changes This function changes the price of a Menu Item. Procedure Press [CHANGE PRICES]. The Prices page of the Menu Item Setup Table displays. Select the menu items wanted. Options for finding a menu item are: ...
  • Page 90: Tip Payout

    Timekeeping 4.5 Tip Payout Procedure Press [TIP PAYOUT]. If prompted, index a manager I.D. number and press ENTER. Screen prompts: Select Employee Index the I.D. number of the employee receiving the tip. Screen prompts: Enter Amount Index the amount of the tip payout and press ENTER. Receipt prints on the receipt printer.
  • Page 91: Timekeeping

    Chapter 4 - Functions Outside of a Sale 4.6 Timekeeping After a change is made to a record, a slip prints with the Employee’s name, the Job Code changes and a signature line. The item that was changed will display with an asterisk and the end of the information.
  • Page 92 Timekeeping Change a Job Code Press JOB CODE.  A list of the employee’s assigned Job Codes Display. Touch the correct Job Code for the shift. Change a Clock In Date/Time Press CLOCK IN. A prompt for the date displays. ...
  • Page 93: Edit Payroll Totals

    Chapter 4 - Functions Outside of a Sale 4.6.2 Edit Payroll Totals This function is used to change an Employee’s Cash Tips, Charge Tips and Gross Receipts. Press [EDIT PAYROLL  A list of employees displays on the left side of the screen. Select the employee.
  • Page 94: Labor Schedule

    Labor Schedule 4.7 Labor Schedule Refer to the FS-3700 R4 Labor Schedule Owner’s Guide for detailed instructions on setting up and maintaining a Labor Schedule. 4-12 Chapter 4 - Functions Outside of a Sale FS-3700 R4 Owner’s Manual...
  • Page 95 Chapter 4 - Functions Outside of a Sale Labor Schedule FS-3700 R4 Owner’s Manual 4-13...
  • Page 97: Reports

    Chapter Reports...
  • Page 98 Reports Overview Chapter 5 - Reports FS-3700 R4 Owner’s Manual...
  • Page 99: Reports Overview

    Chapter 5 - Reports 5.1 Reports Overview The Reports menu is accessed by pressing the Menu Option Report Class Period 1, 2 or 3 Filter Shift View FS-3700 R4 Owner’s Manual [Report Launcher] Function Selects a type of report. See the next page for Report Class descriptions.
  • Page 100: Report Class Descriptions

    Reports Overview 5.1.1 Report Class Descriptions Report Class  Reports in this group include totals from the entire system. System Sales  Weekly and Period-to-Date totals are also available for the Sales Mix, Department, Major Groups, Media, Financial and Sales Tax reports. ...
  • Page 101 Chapter 5 - Reports Reports Overview FS-3700 R4 Owner’s Manual...
  • Page 102: List Of Reports

    Reports Overview 5.1.2 List of Reports Report Charge Account Closed Checks Credit Card Batch Detail Credit Card Batch Summary Credit Card Close Batch Credit Card System Info Customer Summary Department Sales Discount Recipient Financial Half Hour Productivity Hourly Productivity Inventory Count Sheets Inventory Food Coast Inventory Status Inventory Totals...
  • Page 103 Chapter 5 - Reports Report Clocked In Cur Week Schedule Current Schedule by Empl Current Schedule by Job Department Setup Discount Setup Employee Pay Employee Setup Employee Tips Hourly Labor Inventory Category Setup Inventory Setup Job Code Labor Labor X Labor Z Major Group Meal Period...
  • Page 104: Report Balancing Notes

    Reports Overview 5.1.3 Report Balancing Notes Menu Item Sales   Sales of menu items update all reports as they are entered on to checks. So, reports always represent real-time, up-to-the-minute store activity. Carried Over   Amounts of checks left open during a Reset are included on the next day’s reports and are labeled “Carried Over”.
  • Page 105: Report Sample Formats

    Chapter 5 - Reports 5.1.5 Report Sample Formats The following pages show details of each report option.  The table beneath each report title indicates if the report is included in System, Revenue, Terminal and/or Employee totals.  The reports shown are samples and do not all balance with each other. ...
  • Page 106: Open Check Report

    Open Check Report 5.2 Open Check Report System  The Open Check Report is a summary of the open checks in the system. An open check is one that has been stored in the system, but has not yet been paid. ---------------------------------------- 1/22/07 11:07pm From...
  • Page 107: Closed Check Report

    Chapter 5 - Reports 5.3 Closed Check Report System  The Closed Check Report is a summary of checks that have been paid out. ---------------------------------------- 1/22/07 11:08pm From 1/22/07 Atlanta GA - TEC Diner ----------------------------------------   010001 0003 010002 0003 010005 0009 010006 0001 010007 0001...
  • Page 108: Hour Productivity Report

    Hour Productivity Report 5.4 Hour Productivity Report System  The Hourly Productivity Report provides a sales breakdown by times of day. Subtotals are provided by Meal Period. ---------------------------------------- 1/25/07 11:53am From 1/25/07 9:00 To Atlanta GA - TEC Diner ---------------------------------------- ...
  • Page 109: Half Hour Productivity Report

    Chapter 5 - Reports 5.5 Half Hour Productivity Report System  The Half Hourly Productivity Report provides a sales breakdown by times of day. Subtotals are provided by Meal Period. ---------------------------------------- 1/25/07 11:54am From 1/25/07 9:00 To Atlanta GA - TEC Diner ---------------------------------------- ...
  • Page 110: Quarter Hour Productivity Report

    Quarter Hour Productivity Report 5.6 Quarter Hour Productivity Report System  The Half Hourly Productivity Report provides a sales breakdown by times of day. Subtotals are provided by Meal Period. ---------------------------------------- 1/25/07 11:54am From 1/25/07 9:00 To Atlanta GA - TEC Diner ---------------------------------------- ...
  • Page 111: Sales Mix Report

    Chapter 5 - Reports 5.7 Sales Mix Report System  The Sales Mix Report gives a breakdown of Menu Items sold for the period.  Menu Items are the first level of the Menu file. The Menu is structured so Menu Items are grouped into Departments, and Departments are grouped into Major Groups.
  • Page 112: Sold

    Sales Mix Report Total #SOLD Gross Rev Item Disc  Discounts Net Sales Sales Mix Report Items  Item - This line contains the record number of the Menu Item and the item’s name. The Menu Item report includes the average selling price of the total number of items sold.
  • Page 113: Department Sales

    Chapter 5 - Reports 5.8 Department Sales The Department report summarizes all Menu Item sales by Departments. All menu items sold for the period are included in the Department report.  The Total # Sold includes non-priced items only if the Track System Sales option is set in the Department Setup table.
  • Page 114 Department Sales Department Report Items  Departments - This line contains the record number of the Department and its name. The price is the average selling price of each Menu Item sold of that Department.  # Sold - The number of Menu Items sold in the Department, and the number sold as a percent of total items sold for the period.
  • Page 115: Major Groups - Menu Item Sales

    Chapter 5 - Reports Major Groups – Menu Item Sales The Department report summarizes all Menu Items sales by Major Groups. All menu items sold for the period are included in the Major Group report.  The Total # Sold includes non-priced items only if the Track System Sales option is set in the Major Group’s Department Setup table.
  • Page 116 Major Groups – Menu Item Sales Major Group Report Items  Major Groups - This line contains the record number of the Major Group and its name. The price is the average selling price of each Menu Item sold of that Major Group.
  • Page 117: System Voids Report

    Chapter 5 - Reports 5.10 System Voids Report System  The System Voids Report is a log of all voids that occurred during the business day. Voids are created any time an item is removed from an unpaid check that was entered in a previous service round.
  • Page 118: Refund Report

    Refund Report 5.11 Refund Report System  The Refund Report is a log of all refunds that occurred during the business day. Refunds are created when a check is started with [REFUND], creating a check with negative values. The report lists refunds by approving manager and gives totals for each manager as well as a total of all Refunds.
  • Page 119: Financial Report

    Chapter 5 - Reports 5.12 Financial Report System  ---------------------------------------- 1/22/07 11:20pm From 1/22/07 Atlanta GA - TEC Diner ---------------------------------------- Readings - Non-resettable totals maintained by each POS Terminal. This section prints if the USE NRGT option in System Setup is set. These fields do not appear on the Employee Financial Report.
  • Page 120 Financial Report Eat-In Tcks/Avg Tck Gsts/Avg Chk Avg Trn Time Total Tcks/Avg Tck Gsts/Avg Chk Avg Trn Time Balance - This section contains a method of balancing the readings adjustment to the system's reported Gross Sales. It does not print if the NRGT is not being used in the READINGS section.
  • Page 121 Chapter 5 - Reports Media - This section of the Financial Report contains media balancing totals to be Media Cash Check Total Cash Tips Charge Tips Declared Tips Deposit – This section is created from entries made in the Deposit function. Media types that display are those with the option set for IN DEPOSIT LST.
  • Page 122 Financial Report Discounts - Summary of the discounts applied for the period. Discounts 50% Ticket $ Ticket Di $ Item Disc Total  Sales Mix – Major Groups and Department summaries of Menu Item sales. Each Major Group flagged to track sales (Track System Sales for the System, Revenue Center, and Terminal reports and Track Employee Sales for the Employee report) will appear on this report.
  • Page 123 Chapter 5 - Reports Open Checks Discounts Total Functions – Summarizes the use of functions that are flagged to track usage (Track System for the System, Revenue Center, and Terminal reports and Track Employee for the Employee report) defined in the Function Setup table. Functions Program Mode Void...
  • Page 124: Customer Summary Report

    Customer Summary Report 5.13 Customer Summary Report System  The Customer Summary Report lists Net Sales and check averages by Meal Period. ---------------------------------------- 1/22/07 11:10pm From 1/22/07 Atlanta GA - TEC Diner ---------------------------------------- Breakfast Tcks/Avg Tck Gsts/Avg Chk Lunch Tcks/Avg Tck Gsts/Avg Chk Total Tcks/Avg Tck...
  • Page 125: Media Report

    Chapter 5 - Reports 5.14 Media Report System  This report details the totals for each different media type by Server. Totals for CASH include any loans and pick-ups that were recorded by the system. ---------------------------------------- 1/22/07 11:13pm From 1/22/07 Atlanta GA - TEC Diner ---------------------------------------- ----------------------------------------...
  • Page 126: Loan/Pickup Report

    Loan/Pickup Report 5.15 Loan/Pickup Report System  This report is a log of the bank loans and pick-ups that occurred on the system. The Net amount of this report is included in the CASH amount on the Financial and Media Reports. ---------------------------------------- 1/22/07 11:21pm SYS LOAN/PICKUP...
  • Page 127: Sales Tax Report

    Chapter 5 - Reports 5.16 Sales Tax Report System  The Sales Tax Report summarizes the sales and sales tax collected for each tax table. Sales tax for inclusive tax tables is computed as a percent of sales posted to the tax table.
  • Page 128: Charge Account Balance Report

    Charge Account Balance Report 5.17 Charge Account Balance Report System  The Charge Account Balance Report is used to report house account charges. This report is updated when a check is tendered with a media that is set with the CHARGE ACCT option in Media Setup\Options.
  • Page 129: Discount Recipient Report

    Chapter 5 - Reports 5.18 Discount Recipient Report System  The Discount Recipient Report details the use of discounts given to employees, managers, and corporate personnel. Discounts programmed with the RECIPIENT option set will be included on this report, sorted by the person receiving the discount. ---------------------------------------- 1/24/07 4:48pm...
  • Page 130: Report

    X Report 5.19 X Report System  The X Report allows a pre-defined sequence of reports to be printed with a single command, without clearing any totals. The reports that are included with a X Report for each Report Class are set in ...
  • Page 131: Programming Options For Z Reports

    Chapter 5 - Reports 5.20.1 Programming Options for Z Reports The following table lists programming options that affect Z Reports. Refer to the Programming Manual for more explanations. Table Report Setup System Setup FS-3700 R4 Owner’s Manual Option Description Z Report Reports to include in each Z.

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