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Before Calling For Service - Samsung DW50K4050BB User Manual

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Before calling for service

Reviewing the charts on the following pages may make you be free of calling for service.
Problem
Dishwasher doesn't
run
Drain pump doesn't
stop
Noise
Suds in the tub
Stained tub interior
Dishes and flatware
not clean
DW4000KM-00000A-00_EN (Basic)_160323.indd 41
DW4000KM-00000A-00_EN (Basic)_160323.indd 41
Possible Causes
Fuse blown or the circuit
breaker acted.
Power supply is not turned
on.
Water pressure is low.
Overflow.
Some audible sounds are
normal.
Utensils are not secure in
the baskets or something
small has dropped into the
basket.
Motor hums.
Improper detergent.
Spilled rinse agent.
Detergent with colorant
was used.
Improper program.
Improper rack loading.
What To Do
Replace fuse or reset circuit breaker.
Remove any other appliances sharing the
same circuit with the dishwasher.
Make sure the dishwasher is turned on and
the door is closed securely. Make sure the
power cord is properly plugged into the
wall socket.
Check that the water supply is connected
properly and the water is turned on.
The system is designed to detect an
overflow. When it does, it shuts off the
circulation pump and turns on the drain
pump.
Sound from soft food shredding action and
detergent cup opening.
To ensure everything is secured in the
dishwasher.
Dishwasher has not been used regularly. If
you do not use it often, remember to set it
to fill and pump out every week, which will
help keep the seal moist.
Use only the special dishwasher detergent
to avoid suds.
If this occurs, open the dishwasher and let
suds evaporate.
Add 1 gallon of cold water to the tub.
Close and latch the dishwasher, then start
the "soak" wash cycle to drain out the
water. Repeat if necessary.
Always wipe up rinse agent spills
immediately.
Make sure that the detergent is the one
without colorant.
Select a more intensive wash program.
Make sure that the action of the detergent
dispenser and spray arms are not blocked
by large dishware.
Troubleshooting Tips _41
2016-03-23
2016-03-23
1:14:35
1:14:35

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