GE Profile Series Owner's Manual page 24

Troubleshooting Tips... Before you call for service
Problem
Water standing in the
bottom of the tub
Water won't pump
out of the tub
Steam
Sanitized or Cycle
Sanitized light does
not illuminate at the
end of the cycle
Noise
A white film on
glassware, dishware
and the interior
Feel air on your
legs when standing
in front of the
dishwasher in cycle.
24
Possible Cause
Air gap is clogged
High drain loop or air gap not
installed
Drain is clogged
This is normal
The door was opened and the
cycle was interrupted during
final rinse
The incoming water temperature
was too low
Normal operating sounds:
Beeping at the end of the cycle
(on some models)
Detergent cup opening
Water entering dishwasher
Motor stops and starts at
various times during cycle
Spray arms start and stop at
various times
Drain pump sounds during
pump out
Drain pump starts and stops
several times during each drain
Rattling dishes when the spray
arm rotates
Rattling silverware against door
during wash
This problem is likely caused
by a low quality phosphate-free
dishwasher detergent
This is normal
What To Do
Clean the air gap. See the Care and Cleaning section.
Refer to the Installation Instructions for proper drain line
installation.
If you have an air gap, clean it. See the Care and Cleaning
section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
Warm, moist air comes through the vent during drying and when
water is being pumped out. This is necessary for drying.
Do not interrupt the cycle by opening the door during the wash
cycle.
Raise the water heater temperature to between 120°F and
150°F.
These are all normal. No action is required.
Make sure dishes are properly loaded. See the Loading
section.
Tall utensils may be placed in the upper rack to avoid bumping
against inner door during wash cycle.
To remove the white film, run your dishes through a dishwasher
cycle with citric acid. Use a WD35X151 citric acid kit found
online. Otherwise, use Finish
your local grocery store.
Pour the citric acid in the detergent cup and close the cover.
Place the filmed but otherwise clean glassware and dishware in
the dishwasher. Leave silverware and other metal items out of
the dishwasher. Turn the dishwasher on and let it run through
a complete cycle without detergent. The glassware, dishware,
and dishwasher should come out film free. Alternatively, a vinegar
rinse may be used. Pour 1 cup of vinegar into dishwasher just
after the detergent cup opens and let the dishwasher complete
its cycle.
This may be repeated several times a year as needed.
The use of a rinse agent such as
may help minimize a repeat build up of film. Also, the use of a
highly rated detergent such as
Dishwashing Detergent will help prevent film build-up.
Do not interrupt the cycle. No action is required.
Dishwasher Cleaner found at
®
Finish Jet-Dry Rinse Aid
® ®
Finish Quantum Automatic
® ®
49-4000214 Rev 0