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Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new appliance.
To locate factory specified parts in your area, call us or your
nearest designated service center.
For accessories in the U.S.A., you can visit our website at
www.whirlpool.com/owners or call us at 1-800-253-1301.
In Canada, visit our website at www.whirlpool.ca/owners or
call us at 1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and
service companies. Designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write with any questions
or concerns at:
In the U.S.A.
Whirlpool Brand Hom e Appliances
Customer eXperience Center
553 Benson Road,
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
ASSISTANCE OR SERVICE
In Canada.
Whirlpool Brand Home Appliance s
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Replacement Parts
Glass Turntable
Part Number W10618210
Turntable Support and Rollers
Part Number W10618211
Turntable Hub
Part Number W10618212
Accessories
Charcoal Filter Kit may be ordered and installed if microwave
oven is set for recirculation venting. The kit comes with one
charcoal filter and two wire rods. It attaches to the grease filter.
Part Number W10610033
Stainless Steel Panel Kit may be ordered and installed above the
front face of the microwave oven to cover the upper component
housing. The kit comes with one stainless steel panel and three
mounting screws.
Part Number W11170104
Cleaning Supplies
affresh
®
Kitchen Appliance
Cleaner
Part Number W10355010B
®
affresh
Stainless Steel Cleaner
Part Number W10355016B
Visor
Part Number W10618218
25W Halogen Bulb
Part Number W10618217
Grease Filter
Part Number W10618216
affresh
®
Stainless Steel Wipes
Part Number W10355049B
Heavy Duty Degreaser
Part Number 31552A
13
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