Appendix; Service And Support - Siemens SCALANCE S615 Manual

4 Appendix

Appendix
4
4.1

Service and Support

Industry Online Support
Do you have any questions or do you need support?
With Industry Online Support, our complete service and support know-how and
services are available to you 24/7.
Industry Online Support is the place to go to for information about our products,
solutions and services.
Product Information, Manuals, Downloads, FAQs and Application Examples – all
the information can be accessed with just a few clicks:
https://support.industry.siemens.com/
Technical Support
Siemens Industry's Technical Support offers you fast and competent support for
any technical queries you may have, including numerous tailor-made offerings
ranging from basic support to custom support contracts.
You can use the web form below to send queries to Technical Support:
www.siemens.com/industry/supportrequest.
Service offer
Our service offer includes the following services:

Product Training

Plant Data Services

Spare Part Services

Repair Services

Field & Maintenance Services

Retrofit & Modernization Services

Service Programs & Agreements
For detailed information about our service offer, please refer to the Service
Catalog:
https://support.industry.siemens.com/cs/sc
Industry Online Support
The "Siemens Industry Online Support" app provides you with optimum support
while on the go. The app is available for Apple iOS, Android and Windows Phone.
https://support.industry.siemens.com/cs/en/en/sc/2067
NAT_S615
Entry ID: 109744660, V1.1, 08/2017
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