Consumables; Customer Service - Silk'n FaceTite H2111 User Manual

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  • ENGLISH, page 23
Problem
The device does not
start.
I can't feel any heat
from the device
even though I
pressed the control
EN
button (#4).
One or more lights
blink continuously.
The device has
stopped working
and is in standby
mode.
For problems or queries, please contact customer service.

12. Consumables

You can purchase more Silk'n Slider Gel from our website:
www.silkn.eu.

13. Customer service

For more information see our website www.silkn.eu. This manual
is also available as a PDF download from the website. Contact
Silk'n Customer Service to report unexpected operations or
events, or any other problem with your device. Our contact
details are:
Checks
Make sure the adapter (#6) is properly
connected to the device, that it is plugged
into the electricity supply, and that you have
pressed the control button (#4).
Heat will only be emitted if the treatment
surface (#1) is in full contact with the skin,
and you have applied sufficient gel before
and during your treatment. This is a safety
feature. Gel is essential for the device to
work.
The device has malfunctioned.
Unplug the device and restart. If the
problem continues, contact customer
service.
Press the control button (#4) again to
restart the device.
36

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