Software Loading Failure; Password Recovery; Password Recovery Of User Password - NEC QX-S5526P Installation Manual

Installation Guide
QX-S5500 Series Ethernet Switches

7.2 Software Loading Failure

When a software load was failed, system must start up by original software, or perform an
update locally from the Boot menu. Check the following and download software once again.
A physical port is connected right.

Make sure that sufficient space at a flash memory is available for the upgrading

software file.
When there are no problems with both of a connection in a physical port and the free space
of the flash memory, verify the message about an input error of the upgrade procedure
shown to a terminal.
1) When a baud rate is established besides the 9600 bps after loading software in a case
with Xmodem, please verify whether it was set as 9600 bps once again.
2) When using TFTP, please verify whether the next is specified right.
A server and the switch IP address are right.

The name of the loaded software is right.

The TFTP server address which moves on the program file is right.

3) When using FTP, please verify whether the next is specified right.
A server and the switch IP address are right.

The name of the loaded software is right.

A username and a password are right.


7.3 Password recovery

7.3.1 Password recovery of user password

When losing the user password, a password recovery is made of the Boot menu.
Step1: Enter the Boot menu.
Software of Version 5.4.12 or later version:
BOOT
1. Download application file to flash
2. Select application file to boot
3. Display all files in flash
4. Delete file from flash
5. Restore to factory default configuration
6. Enter bootrom upgrade menu
7. Skip current configuration file
8. Reserved
9. Set switch startup mode
0. Reboot
Ctrl+F: Format File System
Ctrl+D: Enter Debugging Mode
Ctrl+T: Enter Board Test Environment
Enter your choice(0-9):
Software of Version 5.4.8 or previous version:
BOOT MENU
1. Download application file to flash
2. Select application file to boot
3. Display all files in flash
MENU
7 Maintenance and Troubleshooting
7-2