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Contents Copyright © Teledex 2003. All Rights Reserved.
For SIP and MGCP
Teledex LLC
6311 San Ignacio Avenue
San Jose, California 95119
USA
IP250D
VoIP Network Terminal
User's Guide
Telephone: (408) 363-3100
Fax:
(408) 363-3136
Internet:
www.teledex.com
email:
sales@teledex.com
Part Number 600-0480-60
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Table of Contents
Summary of Contents for Teledex IP250DVoIP
- Page 1 Contents Copyright © Teledex 2003. All Rights Reserved. VoIP Network Terminal User’s Guide For SIP and MGCP Teledex LLC Telephone: (408) 363-3100 6311 San Ignacio Avenue Fax: San Jose, California 95119 Internet: email: IP250D (408) 363-3136 www.teledex.com sales@teledex.com Part Number 600-0480-60...
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Page 2: Important Safety Instructions
• IF THE PRODUCT EXHIBITS A DISTINCT CHANGE IN PERFORMANCE. 10. AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM. THERE MAY BE A RISK OF ELECTRIC SHOCK FROM LIGHTNING. Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... -
Page 3: Requirements Of Part 15 - Fcc Rules
Any changes made by the user not approved by the manufacturer can void the user's authority to operate the telephone. EUROPEAN REQUIREMENTS This product complies with the following CE requirements: 89/336/EEC EN 55024 EN 55022 EN 60950 (CB SCHEME) Teledex IP250D User’s Guide SIP/MGCP NOTICES... -
Page 4: Table Of Contents
3.4.3 VLAN SETTINGS 9 3.5 CODEC CONFIGURATION 9 3.6 SYSTEM CONFIGURATION 9 3.6.1 SECURITY SETTINGS 9 3.6.2 LOCALIZATION SETTINGS 9 3.6.3 SNMP SETTINGS 10 3.7 DOWNLOAD CONFIGURATION 10 3.8 RESET CONFIGURATION 10 Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... - Page 5 8 Appendix B: Safe Bootup Modes 9 Appendix C: Restoring Factory Defaults 10 Appendix D: Dial Plans 11 Appendix E: Tone and Ring Cadence Configuration 12 Appendix F: IP250D Product Specifications 13 Appendix G: Product Support Teledex IP250D User’s Guide SIP/MGCP TABLE OF CONTENTS...
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Page 6: Introduction To The Ip250D Voip Network Terminal
INTRODUCTION TO THE IP250D 1 Introduction to the Teledex IP250D VoIP Network Terminal The Teledex IP250D VoIP network terminal is very similar to a modern business desk telephone. Instead of using telephone lines, it connects to the office network in the same manner as computers and printers do. -
Page 7: Two Lines
NOTES point out exceptions or additions to the information presented in a particular section. You may want to highlight some information that you will need to remember periodically in the operation or installation of this device. Teledex IP250D User’s Guide SIP/MGCP... -
Page 8: Unpacking The Ip250D
PC must share the same space, the PC should be disconnected from the wall jack and reconnected to the RJ-45 receptacle on the bottom of the IP250D that is labeled 10/100 PC. Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... -
Page 9: Arranging The Ip250D On The Desk
Please follow the headset manufacturer’s instructions when using the type that replaces the handset. Note: The handset, headset and speakerphone devices have special rules that describe their modes of use, as described in section 4.7. Teledex IP250D User’s Guide SIP/MGCP INSTALLING THE IP250D... -
Page 10: Configuring The Ip250D
To navigate the system settings, click on the selections to the left side of the page. Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... -
Page 11: Lan Configuration
If the device is running the MGCP protocol, select MGCP from the menu. This will provide sub-options to configure the MGCP server and device endpoint settings, how the device is to handle any out-of-band (OOB) DTMF signaling, and VLAN prioritization for MGCP packets. Teledex IP250D User’s Guide SIP/MGCP... -
Page 12: Mgcp Settings
For example, if the domain name is set to "teledex.com", configure the domain name to read: aaln/1@teledex.com If the domain name is left blank, the device’s IP address will be used as the domain name. -
Page 13: Handset Settings
Under this section various options for handling DTMF are available. Press SAVE RFC2833 SETTINGS to save the new values. Reset the unit to have the new settings take effect. • Call Hold / Retrieve (HOLD) • Conference Calls (CONF) Teledex IP250D User’s Guide SIP/MGCP CONFIGURING THE IP250D... -
Page 14: Vlan Settings
NTP server will be used, if accessible). Select the time zone, and whether or not to adjust for daylight savings. Press SAVE LOCALIZATION SETTINGS to save the new values. These settings will only take effect when the device is rebooted. Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... -
Page 15: Snmp Settings
This page provides options for resetting the device. Select whether you wish to reset the device and start executing the main (default) application, or whether you wish to reset the device and start executing the internal downloader application. Press RESET to reset the device. Teledex IP250D User’s Guide SIP/MGCP... -
Page 16: Using The Ip250D
LINE 1 or LINE 2 key corresponding to the new call. The user will be able to identify the proper line key to press because the LED above that key will be flashing. Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... -
Page 17: Placing A Call
100 hours or more, the display simply rolls over to start at 0, instead of consuming an extra character on the display. The LED for the appropriate line is lit continuously. Teledex IP250D User’s Guide SIP/MGCP... -
Page 18: Dtmf Signalling
The headset may be activated by pressing the SPKR/HSET key while on the handset, and then putting Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... -
Page 19: Hold And Multiple Lines
The virtual lines are accessed through the LINE 1 and LINE 2 keys; the status of any line is displayed through the LED above the corresponding button as follows: Teledex IP250D User’s Guide SIP/MGCP... - Page 20 1 and the information for the call on line 2. To answer the call on line 2 first, press the LINE 2 key to place the call on speakerphone and then pick up the handset if you so desire. Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60...
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Page 21: Muting A Call
To deactivate call forwarding, go off hook and press the FWD key. While the phone is in the call forward state, the message FORWARDING TO: and the number to which calls are to be forwarded is displayed on the LCD. Teledex IP250D User’s Guide SIP/MGCP USING THE IP250D... -
Page 22: Making Conference Calls
1) Press the PGM key 2) Dial the number you want to store 3) Press the memory dialing key where you want to store the number 4) Press the PGM key again to complete the process. Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... -
Page 23: Troubleshooting And Care
Try pinging the phone’s IP address from any Unix or Windows machine SOLUTION B: connected to the same network. Type: (where www.xxx.yyy.zzz is the IP address of the unit). ping www.xxx.yyy.zzz [Enter] Teledex IP250D User’s Guide SIP/MGCP TROUBLESHOOTING AND CARE... - Page 24 Ensure that the web browser supports frames and that javascript is enabled. SOLUTION : Although the device’s internal web pages should be accessible from most modern web browsers, Teledex recommends using Internet Explorer 4.0 or higher, or Netscape 4.0 or higher for optimal results. Teledex IP250D User’s Guide SIP/MGCP ping www.xxx.yyy.zzz [Enter]...
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Page 25: Mgcp-Specific Issues
SOLUTION E indicators at both ends of the ethernet cable are active. Check that the device is connected to the network (try accessing the device’s SOLUTION F: web pages or pinging the device). TROUBLESHOOTING AND CARE Teledex IP250D User’s Guide SIP/MGCP... -
Page 26: Cleaning The Ip250D
ROM file to the device using an HTTP post. Enter the filename of the ROM image, or press "Browse" to help locate the file. Press "Start HTTP Download" to initiate the HTTP download process. Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... -
Page 27: Appendix A: Determining The Ip Address
IP address 10.1.0.54. A computer on the same logical network (10.1.0.x) of the device (e.g. 10.1.0.39) can now access the device’s web configuration pages. You can then proceed to reconfigure the network settings (LAN option). Teledex IP250D User’s Guide SIP/MGCP APPENDICES... -
Page 28: Appendix C: Restoring Factory Defaults
Note: It is important that the ‘1’ key be held for four (4) seconds from the point at which the unit reboots. Releasing the ‘1’ key before four seconds elapse will abort the restoration and continue with the normal booting procedure. Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... -
Page 29: Appendix D: Dial Plans
T is four (4) seconds. For example, a dial plan of (xxxT|xxxxx) will match immediately if five (5) digits are entered, it will also match after a four (4) second pause when three (3) digits are entered. Teledex IP250D User’s Guide SIP/MGCP APPENDICES... -
Page 30: Sample Dial Plans
|"DTMF_STAR" | "DTMF_POUND" | "DTMF_A" | "DTMF_B" |"DTMF_C" | "DTMF_D" |"DIALTONE" | "BUSY" | "RINGBACK" | "CALLWAITING" | "NETWORK_BUSY" | "CONFIRM" | "STUTTER_DIAL" | "OFF_HOOK_WARN" |"MSG_WAIT_INDICATOR" | "REORDER" | "CUSTOM_1" | "CUSTOM_2" | Teledex IP250D User’s Guide SIP/MGCP Part Number 600-0480-60... - Page 31 Example 2: A European Ringback Tone RINGBACK 425@-10#ON(1000),OFF(5000),R Example 3: Custom Tones CUSTOM_1 950@-25#ON(330),OFF(30) CUSTOM_2 1400@-25#ON(330),OFF(30) CUSTOM_3 1800@-25#ON(330),OFF(30),IDLE(1000) CUSTOM_4 {CUSTOM_1}|{CUSTOM_2}|{CUSTOM_3} A Config File Example Name Value DIALTONE 450@-5#ON(1000),R RINGBACK 450@-10#ON(1000),OFF(4000),R NETWORK_BUSY 450@-10#ON(350),OFF(350),R BUSY 450@-10#ON(350),OFF(350),R Teledex IP250D User’s Guide SIP/MGCP APPENDICES...
- Page 32 100ms 300ms For the ring cadence pattern above, the configuration would be: RING_0 ON(200),OFF(300),ON(100),OFF(400),ON(200),OFF(4000),R The Bellcore standard ring cadence patterns are: NAME VALUE RING_0 ON(2000),IDLE(4000),R RING_1 ON(800),OFF(400),ON(800),IDLE(4000),R Teledex IP250D User’s Guide SIP/MGCP 200ms 200ms 400ms 4000ms 300ms 1 cycle 100ms...
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Page 33: Appendix F: Ip250D Product Specifications
10 keys, user-programmable DISPLAY KEYS Settings, Program, Directory, Contrast, Scroll Up / Down LINE KEYS Hold, Line 1, Line 2, Conference, Mute, Speaker / Headset FUNCTION KEYS Forward, Messages, Transfer, Redial, Volume Up / Down Teledex IP250D User’s Guide SIP/MGCP... -
Page 34: Appendix G: Product Support
8.8” wide x 7.0” deep x 3.8” high WEIGHT 2.2 pounds 13 Appendix G: Product Support If you need technical assistance with this Teledex product, please contact us via one of the following methods: EMAIL voipsupport@teledex.com If you feel that the information contained herein does not represent the way your product is operating, check our website (www.teledex.com) for the latest version...
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