Page 1 P H A S E R S H A R E ® N E T W O R K I N G M a n u a l ® www.tek.com/Color_Printers/...
Page 3: Phasershare Networking Manual
® PhaserShare Networking Manual V3 April 1999 071-0180-01...
Page 4 Inc., licensed exclusively to Sun Microsystems, Inc. Tektronix Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers are certiﬁed as NetWare print server devices, on both 3.12 and 4.1 x NetWare systems. Bindery mode is also certiﬁed to comply on both 3.12 and 4.1 x NetWare systems.
Page 5: Table Of Contents
Contents Network Printing with Tektronix Color Printers Key components for networking Tektronix color printers 1 Network installation overview The printer’s Configuration Page 6 How to tell which protocols are enabled 8 The printer’s networking software 8 Support for DOS systems 10...
Page 6 TCP/IP Printer Configuration (All Platforms) Setting the printer’s IP addressing parameters 55 General information on setting IP parameters (front panel) 57 Setting IP parameters: Phaser 840 printer front panel 57 Setting IP parameters: Phaser 740 printer front panel 58 Setting IP parameters: Phaser 780 printer front panel 60 Setting IP parameters: Phaser 360 printer front panel 63 Setting IP parameters: RARP or BOOTP 65 Setting IP parameters: DHCP 66...
Page 7 Email to Tektronix 138 Reading Usage Profile reports 139 Report fields 140 Logs 145 Getting Help If you need help from Tektronix 153 Using the automated fax systems 155 Receiving email update notices 156 Disabling Protocols Disabling protocols: front panel 158...
Page 8 Resetting the Printer Resetting the printer: PhaserLink Printer Management Software 167 Resetting your printer using the Apple Printer Utility 168 FTP Interface Index PhaserShare Networking Manual...
Page 9: Network Printing With Tektronix Color Printers
Tektronix Color Printers This manual provides information for system administrators and others who need to install Tektronix Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers equipped with PhaserShare Series B network interfaces. Before using this manual, unpack and set up your printer. Install the appropriate drivers on any PC and Macintosh computers on your network.
Page 10 Network Printing with Tektronix Color Printers PhaserShare Series B network interface The Phaser 840, 740, 780, and 360 printers support the PhaserShare Series B network interface. These printers are equipped with a built-in PhaserShare Series B network interface with a 10BaseT Ethernet connector. This printer can be equipped with these optional PhaserShare Series B network cards: PhaserShare Series B Fast Ethernet card.
Page 11 Recognizing PhaserShare Series B interfaces and earlier PhaserShare cards On your network, you may have some Tektronix printers equipped with PhaserShare Series B interfaces and other Tektronix printers equipped with earlier PhaserShare cards. Printers equipped with earlier PhaserShare cards are supported differently in printer management software such as the PhaserShare Administrator and PhaserLink Printer Management Software.
Page 12 Network Printing with Tektronix Color Printers Environments supported Tektronix Phaser printers are compatible with mixed PC, Macintosh, and UNIX environments. The printer automatically switches between the printer’s ports and network protocols to service all computers on the network. Phaser printers are compatible with nearly all PC client/server environments. The printer’s Ethernet and Token Ring network interfaces are compatible with the...
Page 13 Phaser printers are compatible with Banyan Vines and Microsoft LAN Manager servers; however, third-party interfaces are required. Contact Tektronix Technical Support for more information (see Chapter 14, “Getting Help”). Workstations UNIX Macintosh Windows 95 (peer - to - peer) Server...
Page 14: Network Installation Overview
Network Printing with Tektronix Color Printers Network installation overview Step 1 Unpack and set up This step must be done before attempting to conﬁgure the printer on a network. the printer. Printer setup includes installing ink or toner, loading paper trays, and turning on the printer.
Page 15 On the View and Conﬁgure Settings page, select Conﬁguration Page from the pull-down list. Click Print. For more information on PhaserLink Printer Management Software, see Chapter 12, “PhaserLink Printer Management Software”. Network Printing with Tektronix Color Printers Help Pages <---- ---->...
Page 16: How To Tell Which Protocols Are Enabled
Network Printing with Tektronix Color Printers How to tell which protocols are enabled All protocols can be enabled and disabled. The Conﬁguration Page reports which protocols are enabled. If a protocol is enabled, the field for that protocol lists the current parameters.
Page 17 NWAdmin cannot conﬁgure the PhaserShare network interface.) Printer status monitoring: Windows Print Monitor (over TCP/IP, PhaserLink Printer Management Software can also be used; PhaserLink Printer Management Software provides status on additional Tektronix printer features.) TCP/IP; Windows 95 and Printer conﬁguration: PhaserLink Printer Management Software Windows 3.1...
Page 18: Support For Dos Systems
Network Printing with Tektronix Color Printers Support for DOS systems For information on installing Tektronix printers in DOS environments, see the printer’s CD-ROM. They contain PostScript utility ﬁles that can be sent to the printer for network conﬁguration in DOS environments. They also contain a DOS application, NWSET, for printer conﬁguration on NetWare networks.
Page 19: Phasershare Series B Network Interfaces
Chapter PhaserShare Series B Network Interfaces PhaserShare Series B network cards work with the Phaser 840, 740, 780, and 360 printers. Printers that work with PhaserShare Series B network cards have a built-in PhaserShare Series B Ethernet interface on the rear panel. Earlier printers (Phaser 380, 350, 340, 560, 550, 540, and 600) may be equipped with earlier PhaserShare network cards;...
Page 20 PhaserShare Series B Network Interfaces Ethernet connections and indicators The printer’s built-in Ethernet connector The printer’s built-in Ethernet connector has the following connections and indicators: LINK indicator (Phaser 360 only); on indicates a working connection to a hub, off indicates no connection to a hub. RCV indicator (green);...
Page 21: Ethernet Cables And Termination
Ethernet cables and termination O T E To fully comply with EMI speciﬁcations, the use of shielded or screened cables may be required. “Shielded” describes IBM-deﬁned cables used with the DB-9 connector. “Screened” describes cables that are electrically similar to Category 4 UTP, but with an added shield or screen.
Page 22: Phasershare Series B Token Ring Card
PhaserShare Series B Network Interfaces PhaserShare Series B Token Ring card The PhaserShare Series B Token Ring port conforms to the IEEE 802.5 standard. With the PhaserShare Series B Token Ring card, you can connect the printer directly to a Token Ring network using shielded twisted pair (STP; IBM Type 1) or unshielded twisted pair (UTP;...
Page 23: Ring Speed Jumper
Ring speed jumper The Token Ring card is equipped with a single three-pin jumper to set the ring speed. There are two settings: 4 Mbps and 16 Mbps. O T E If you received your printer with the Token Ring card already installed, you must turn off the printer and remove the card before you change the jumper setting.
Page 24 PhaserShare Series B Network Interfaces Token Ring conﬁguration You can set the Token Ring Frame Routing from the printer’s front panel. When you have the Frame Routing set, you may want to set other Token Ring parameters. See “How to conﬁgure Token Ring parameters:” on page 19. See the table “Token Ring parameters”...
Page 25 Setting Frame Routing from the Phaser 780 printer front panel When the Token Ring card is installed in the printer, you can set the Frame Routing from the printer’s front panel. The choices are Transparent (no source routing) or Source Route (use source routing). While Ready is displayed, press Select;...
Page 26 PhaserShare Series B Network Interfaces Token Ring parameters Parameter Description Network Address Token Ring Address (by default, this is a bit-swapped version of the printer’s Printer ID, and it is a unique address on the network). You can supply a Locally Administered Address. Speed This read-only parameter reports the ring speed set by the jumper on the card.
Page 27 How to conﬁgure Token Ring parameters: On UNIX systems, you can use the script conﬁg-TokenRing, provided with the printer’s network utilities software. See the next topic, “Using the conﬁg-TokenRing script”. On PCs, you can edit the PostScript utility ﬁle TOKNCFG.PS and send it to the printer.
Page 28 PhaserShare Series B Network Interfaces Make an entry into the host’s ARP (Address Resolution Protocol) table deﬁning the printer’s Printer Name/Token Ring address pair. In general, this requires a command corresponding to one of the following syntax examples: See the documentation for your host system for speciﬁcs of this command. Turn on the printer.
Page 29 Using PhaserLink Printer Management Software to conﬁgure Token Ring For information on connecting to your printer via PhaserLink Printer Management Software, see “Accessing printer information from a browser” on page 122. For general information on PhaserLink Printer Management Software, see Chapter 12, “PhaserLink Printer Management Software”.
Page 30: Phasershare Series B Localtalk Card
PhaserShare Series B Network Interfaces PhaserShare Series B LocalTalk card With the PhaserShare Series B LocalTalk card, you can connect the printer to a LocalTalk network. Both the LocalTalk connection on the card and the Ethernet connector on the printer’s rear panel are simultaneously active. When a PhaserShare Series B card is purchased initially with the printer, it is installed at the factory.
Page 31 LocalTalk connectors and cables LocalTalk connectors and cables are available through your local reseller. This illustration shows two commonly used types of LocalTalk connectors: Self-terminating connector Connector that requires an external terminator, depending on your network conﬁguration O T E Depending on the type of LocalTalk cables you use and your network conﬁguration, you might need to use terminators at certain points in the installation.
Page 32 PhaserShare Series B Network Interfaces PhaserShare Networking Manual...
Page 33: Ethertalk, Localtalk, And Tokentalk Configuration
For information about connecting the printer to the network, see Chapter 2, “PhaserShare Series B Network Interfaces”. Install the Tektronix driver for your printer on every Macintosh and PC that will send print jobs to the printer. For details on driver installation, see your printer’s user documentation.
Page 34: Finding The Printer's Name In The Chooser
EtherTalk, LocalTalk, and TokenTalk Configuration Finding the printer’s name in the Chooser From the Apple menu, select Chooser. In the upper-left corner of the Chooser, ﬁnd the driver icon. (If the driver icon does not appear in the Chooser, install the printer driver.) Click the driver icon.
Page 35: Changing The Printer's Name (Optional)
Changing the printer’s name (optional) There are three ways to change the printer’s name: Use the Apple Printer Utility; see “Changing the printer’s name: Apple Printer Utility” on page 28. With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software;...
Page 36 EtherTalk, LocalTalk, and TokenTalk Configuration Changing the printer’s name: Apple Printer Utility Changing the printer’s name: PhaserLink Printer Management Software PhaserShare Networking Manual Locate the Apple Printer Utility, included with your printer’s network utilities software. Double-click the Apple Printer Utility icon; the Printer Selector window is displayed.
Page 37: Changing The Printer's Ethertalk/Tokentalk Zone (Optional)
Changing the printer’s EtherTalk/TokenTalk zone (optional) There are two ways to change the printer’s zone: With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software; see “Changing the printer’s zone: PhaserLink Printer Management Software” on page 29. You can also change the printer’s zone using PostScript utility ﬁles;...
Page 38: Troubleshooting
EtherTalk, LocalTalk, and TokenTalk Configuration Troubleshooting If the printer is not in the Chooser, use the following troubleshooting procedure. Check that the Conﬁguration Page shows a printer name, a node number, and a zone. O T E The printer cannot create a zone; it must already exist. If the Conﬁguration Page shows the correct printer name, node number, and zone, and the printer is still not visible in the Chooser, check the following items:...
Page 39: Novell Netware Configuration
(directories) on a ﬁle server. A print server takes print jobs from the queues and sends them to printers. In your Tektronix printer, the print server resides within the internal interface of the printer, so the print server and the printer are one. The printer logs in to a ﬁle server using a login connection to service speciﬁed queues.
Page 40: Other Features
For information about connecting the printer to the network, see Chapter 2, “PhaserShare Series B Network Interfaces”. Install the Tektronix driver for your printer should be installed on every computer that will be sending print jobs to the printer. For details on driver installation, see the printer’s user documentation.
Page 41: Configuration Software For Netware
NetWare 4.x in NDS mode. DOS software NWSET (Tektronix). Use this application to conﬁgure the printer with NetWare 3.x and 4.x. For more information on NWSET, see the README ﬁle in the NETWARE directory of the printer’s or CD-ROM.
Page 42 Novell NetWare Configuration Using the PhaserShare Administrator Quick Conﬁguration Wizard Log on to the ﬁle server NetWare 3.x. Log on to the default NetWare ﬁle server as SUPERVISOR or SUPERVISOR equivalent. Many of the operations performed using the PhaserShare Administrator require SUPERVISOR privileges (for example, creating queues). NetWare 4.x.
Page 43 Select a print server In the Main window Printer List, click the print server name/printer name. O T E If the printer does not show up in the list of available printers, there could be a network hardware problem, an incorrect frame type, or incorrect search options settings (see “Printer does not appear in the Main window printer list”...
Page 44: Troubleshooting Windows Configurations
Novell NetWare Configuration Information needed for NDS connections Verify information and ﬁnish the conﬁguration After you have entered the conﬁguration information, the Quick Conﬁguration Wizard displays the Conﬁgured Printer Information dialog box, which reports the information you have entered. Verify that the information is correct. After you click Apply Changes, the printer resets;...
Page 45 Click Search Options. In the Search Options dialog box, click the following radio buttons: Sort by: Print Server Name Select by: All Tektronix Printers Click OK. Look at the list of printers. If the Printer Name is listed as <Information Not Available>, the Administrator is unable to communicate with the printer using...
Page 46 Novell NetWare Configuration Cannot submit job to a queue Use the NWAdmin to verify that the user is a queue user. Log in as ADMIN and launch the NWAdmin utility. Browse the directory services tree to the location of the print queue object for this printer. Double-click the print queue object to view its properties.
Page 47 Check the PhaserShare Administrator Printer Info dialog box for reported error conditions. Download the PostScript Error Handler to the printer. For information on using the Tektronix PostScript Error Handler, see your printer’s user documentation. Use the correct Tektronix driver for your networked printer.
Page 48: Setting Ipx Frame Types From The Front Panel
Novell NetWare Configuration Setting IPX frame types from the front panel Setting IPX frame types: Phaser 840 When the front panel displays READY TO PRINT, press the down-arrow button until Menu is highlighted. Press Select. Press the down-arrow button until Printer Configuration is highlighted.
Page 49 Enable or disable the frame type: You can set more than one frame type; to set other frame types, repeat Step 3. Return the printer to normal operation: Setting IPX frame types: Phaser 780 printer Enter the Network Settings menu: Press ---->...
Page 50 Novell NetWare Configuration Access the menu of frame types: Enable or disable the frame type: You can set more than one frame type; to set other frame types, repeat Step 3. Return the printer to normal operation: PhaserShare Networking Manual Press the right arrow button until the front panel displays NetWare.
Page 51: Phasershare Administrator Software For Netware Networks
Chapter PhaserShare Administrator Software for NetWare Networks PhaserShare Administrator software makes your Tektronix color printer easier to use in a NetWare environment. It provides network administrators with printer management capabilities, job accounting information, and conﬁguration information. This chapter provides instructions for installing the PhaserShare Administrator. This chapter also provides basic information on how to use the PhaserShare Administrator.
Page 52: Netware Configuration With The Phasershare Administrator
The PhaserShare Administrator is compatible with NetWare 3.x and 4.x. Installation System requirements A Tektronix color printer equipped with an Ethernet card or a Token Ring card. Microsoft Windows 3.1, 3.11 (or later), Windows for Workgroups 3.11, Windows NT 4.0, or Windows 95 installed on workstations with standard memory.
Page 53: Installation Procedure
Installation methods The installer supports the following installation methods: Standard install. This is the recommended installation method; it copies the necessary ﬁles to your workstation’s hard disk. All program features are installed automatically using standard settings. Network install. This method allows you to specify a drive and directory on a NetWare ﬁle server in which to place the ﬁles needed for the installation.
Page 54: Using The Phasershare Administrator
PhaserShare Administrator Software for NetWare Networks Using the PhaserShare Administrator Launching the PhaserShare Administrator Log in to a ﬁle server as SUPERVISOR or ADMIN. Start Windows. The installer places (by default) the PhaserShare Administrator icon in a folder/group called PhaserTools. To start the PhaserShare Administrator, double-click the PhaserShare Administrator icon, or start the application using one of the standard Windows methods.
Page 55 PhaserShare Administrator Software for NetWare Networks In the Printer List, locate the desired printer. The Printer List displays only Tektronix printers from the NetWare ﬁle servers that were attached when you launched the PhaserShare Administrator. If the list is long, you may need to use the scroll bar to scroll through the list and ﬁnd the printer you want.
Page 56 PhaserShare Administrator Software for NetWare Networks Specifying search options: the Search Options dialog box In the Main window, click Search Options; this displays the Search Options dialog box. If you are logged on to an NDS ﬁle server, these buttons are grayed-out: PhaserShare Networking Manual File Server FS/Queue...
Page 57 To rearrange the list, click OK. To return to the Main window without rearranging the list, click Cancel. When you select a Sort by option, the Select by option changes to All Tektronix Printers. When you choose a Select by option, the Sort by option changes to Print Server Name.
Page 58: Phasershare Administrator On-Line Help
PhaserShare Administrator Software for NetWare Networks Printer Not Responding dialog box If you click a printer name and the PhaserShare Administrator displays the Printer Not Responding dialog box, quit and restart the PhaserShare Administrator. If you still get the same dialog box when you select the printer, there are several possible causes: There is a problem with the printer, its network connection, or the PC’s network setup.
Page 59: Tcp/Ip Configuration Overview
Chapter TCP/IP Configuration Overview This chapter provides an overview of TCP/IP conﬁguration. For detailed printer conﬁguration instructions, refer to Chapter 7, “TCP/IP Printer Conﬁguration (All Platforms)”; for host conﬁguration instructions, refer to the chapter for your environment: Chapter 8, “TCP/IP Host Conﬁguration (UNIX)” Chapter 9, “TCP/IP Conﬁguration (OS/2 Warp/LAN Server)”...
Page 60: Tcp/Ip Configuration Overview Before You Begin
TCP/IP Configuration Overview Before you begin Do not turn on the printer yet. Your printer should be set up and connected to the network. See your printer’s user documentation for information about setting up the printer. For information about connecting the printer to the network, see Chapter 2, “PhaserShare Series B Network Interfaces”.
Page 61: Tcp/Ip Configuration Overview
TCP/IP conﬁguration overview Printer • Use printer’s front panel • Use Tektronix-supplied UNIX shell scripts to generate PostScript configuration files. Send PostScript configuration files to the printer. Set host access and control character filtering Set printer status reporting (optional; UNIX only)
Page 62: Phasershare Networking Manual
TCP/IP Configuration Overview PhaserShare Networking Manual...
Page 63: Tcp/Ip Printer Configuration (All Platforms)
Chapter TCP/IP Printer Configuration (All Platforms) There are two steps to printer conﬁguration: Set the printer’s IP address and other addressing information. The Phaser 840, 740 and 780 printers support the use of IP host name as well as IP addresses.
Page 64 Printer-based printer conﬁguration (using a downloaded conﬁguration ﬁle). This method can be used on hosts that do not have RARP, BOOTP, or DHCP. Use a Tektronix-provided shell script to prepare a conﬁguration ﬁle. When you send the ﬁle to the printer, the IP addressing information is stored in the printer’s memory, where the printer reads it when reset.
Page 65: General Information On Setting Ip Parameters (Front Panel)
General information on setting IP parameters (front panel) You can set IP address, network mask, gateway address, and broadcast address from the front panel. See the following topics for procedures for each of the following printers: “Setting IP parameters: Phaser 840 printer front panel” on page 57. “Setting IP parameters: Phaser 740 printer front panel”...
Page 66: Setting Ip Parameters: Phaser 740 Printer Front Panel
TCP/IP Printer Configuration (All Platforms) Set the IP address: Set the network mask: Set the default router/gateway address: To return the printer to normal operation, press the down arrow button until Exit is highlighted. Press Select. Setting IP parameters: Phaser 740 printer front panel O T E When you set the IP addressing parameters from the front panel, the selections for DHCP/BOOTP and RARP are automatically set to Disabled.
Page 67 Press Select to display the IP address. For example: 192.2.194.101 ----> O T E Setting the IP address to 000.000.000.000 causes the printer to use Dynamic Address Resolution to set its IP address (see “Setting IP parameters: RARP or BOOTP” on page 65). Press + to set the left-most digit of the address.
Page 68: Setting Ip Parameters: Phaser 780 Printer Front Panel
TCP/IP Printer Configuration (All Platforms) The printer calculates the broadcast address based on the IP address and the network mask. However, the broadcast address can be viewed and set using the following procedure: Return the printer to normal operation. Setting IP parameters: Phaser 780 printer front panel O T E When you set the IP addressing parameters from the front panel, the front panel selections for DHCP/BOOTP and RARP are automatically set to Disabled.
Page 69 To set the IP address: Press Menu again; the front panel displays Interface. Press the right arrow button until the front panel displays IP Address. Press Menu to display the IP address. For example: IP Address 192.2.194.101 O T E Setting the IP address to 000.000.000.000 causes the printer to use Dynamic Address Resolution to set its IP address (see “Setting IP parameters: RARP or BOOTP”...
Page 70 TCP/IP Printer Configuration (All Platforms) To set the gateway address: The printer calculates the broadcast address based on the IP address and the network mask. However, the broadcast address can be viewed and set using the following procedure: Return the printer to normal operation: PhaserShare Networking Manual Press the right arrow button until Gateway Address is displayed.
Page 71: Setting Ip Parameters: Phaser 360 Printer Front Panel
Setting IP parameters: Phaser 360 printer front panel O T E When you set the IP addressing parameters from the front panel, the front panel selections for DHCP/BOOTP and RARP are automatically set to Disabled. Press the Menu; the front panel displays Help Pages. O T E When you are in the menu, if the front panel is not used for 5 minutes, the printer returns to...
Page 72 TCP/IP Printer Configuration (All Platforms) To set the network mask: To set the gateway address: The printer calculates the broadcast address based on the IP address and the network mask as described under “Printer defaults for network mask and broadcast address” on page 57. In most cases, this calculated value is correct and there is no need to set the broadcast address.
Page 73: Setting Ip Parameters: Rarp Or Bootp
Setting IP parameters: RARP or BOOTP With this method, conﬁguration information is sent to the printer over the Ethernet or Token Ring connection via RARP or BOOTP, depending on which protocol your host supports. This is called Dynamic Address Resolution. The advantage of server-based conﬁguration is that it provides centralized administration.
Page 74: Setting Ip Parameters: Dhcp
TCP/IP Printer Configuration (All Platforms) Setting IP parameters: DHCP DHCP (Dynamic Host Conﬁguration Protocol) is a system in which DHCP servers can allocate IP addresses dynamically. Under DHCP, the server gives the printer (called a DHCP client) its IP address when the printer is reset. Installing the DHCP server In Control Panel:Network, select Add Software.
Page 75 Restart the DHCP server: In Control Panel:Services, scroll down to DHCP Server. Click Stop; then click Start. Click Close. Turn on the printer. The printer receives its IP address from the server. Print a Conﬁguration Page to obtain the IP address (see “The printer’s Conﬁguration Page”...
Page 76: Supported Bootp/Dhcp Fields
TCP/IP Printer Configuration (All Platforms) Supported BOOTP/DHCP ﬁelds The printer recognizes the BOOTP/DHCP ﬁelds listed in the following table. Field PhaserShare Networking Manual Description Values Gateway address list List of IP addresses separated by spaces. Hexadecimal; the ha tag must be preceded by the Hardware address ht tag.
Page 77: Enabling And Disabling Rarp And Bootp/Dhcp (Front Panel)
Enabling and disabling RARP and BOOTP/DHCP (front panel) RARP, BOOTP, and DHCP can be enabled and disabled from the front panel. The default is enabled. When you set the IP addressing parameters from the front panel, the front panel selections for DHCP/BOOTP and RARP are automatically set to Disabled.
Page 78 TCP/IP Printer Configuration (All Platforms) Return the printer to normal operation. Phaser 780 printer Press Select; the front panel displays Help Pages. Press the right arrow or left arrow buttons until the front panel displays Network Settings. Press Menu to enter the Network Settings menu. Press the right arrow button until TCP/IP is displayed.
Page 79 Return the printer to normal operation: After the printer has its address information, you can set other TCP/IP parameters by either of two methods: With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software; see “Setting IP parameters: PhaserLink Printer Management Software”...
Page 80 TCP/IP Printer Configuration (All Platforms) IP parameters Parameter Use RARP Use BOOTP/DHCP IP address Network mask Broadcast address Default gateway (router) Connect the printer to the network. ARP (Address Resolution Protocol) requires that the printer be connected on the same physical network segment as the host.
Page 81: Setting Ip Parameters: Phaserlink Printer Management Software
Log in as root. Make an entry into the host’s ARP table deﬁning the printer’s IP/hardware address pair. In general, this requires a command corresponding to one of the following syntax examples: arp -s printer-IP-address hardware-address arp -s ether printer-IP-address hardware-address (for System V) See the documentation for your host system for speciﬁcs of this command.
Page 82 TCP/IP Printer Configuration (All Platforms) When you are ﬁnished entering the settings, enter the Validation Password (if one has been set) and click Do/Apply. The printer responds by displaying a dialog box that allows you to reset the printer. The new parameters will not take effect until the printer is reset.
Page 83 To set up the printer for DNS, you must supply an IP domain name and up to two DNS name server IP addresses. There are three ways to set up the printer for DNS: BOOTP. See “Setting IP parameters: RARP or BOOTP” on page 65 and “Supported BOOTP/DHCP ﬁelds”...
Page 84: Controlling Host Access
TCP/IP Printer Configuration (All Platforms) Controlling host access LPR (BSD systems) You can control which hosts can access the printer through LPR. The printer’s factory default is that all hosts have access to the printer. There are two ways to set host access: With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software.
Page 85: Appsocket (Tcp Sockets)
Controlling host access using a PostScript utility ﬁle To create a PostScript ﬁle to set host access, use the script conﬁg-LPR provided with the printer’s network utilities software. Make sure that the printer is connected to the network. Run the script conﬁg-LPR: When prompted, enter the IP addresse(s) of the host(s) that will have access to the printer.
Page 86 TCP/IP Printer Configuration (All Platforms) Controlling Host Access using PhaserLink Printer Management Software With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software to set host access. For more information on PhaserLink software, see Chapter 12, “PhaserLink Printer Management Software”. Click Conﬁguration;...
Page 87: Receiving Printer Status
Receiving printer status Email notiﬁcation through PhaserLink Printer Management Software PhaserLink Printer Management Software provides email notiﬁcation, allowing the printer to automatically send email to the system administrator and others when the printer needs attention (for example, paper jams or out of ink). This email notiﬁcation capability is supplied by an SMTP client embedded in the printer’s ﬁrmware.
Page 88 TCP/IP Printer Configuration (All Platforms) Setting Syslog priorities using PhaserLink Printer Management Software With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software to set host access. For more information on PhaserLink software, see Chapter 12, “PhaserLink Printer Management Software”. Click Conﬁguration;...
Page 89 SNMP (UNIX systems only) SNMP (Simple Network Management Protocol) allows you to use an SNMP monitoring station to query the printer remotely for its status. You can provide the following information for the printer to send to your SNMP utility: Printer's name.
Page 90 TCP/IP Printer Configuration (All Platforms) Setting SNMP parameters using a PostScript utility ﬁle To create a PostScript ﬁle to control these parameters, use the script conﬁg-SNMP provided with the printer’s network utilities software. Connect the printer to the network. Run the script conﬁg-SNMP: When prompted, provide the information for the SNMP utility.
Page 91: Assigning A Print Queue To The Printer
Chapter TCP/IP Host Configuration (UNIX) Conﬁguring a host Adding the printer to the host table Add the printer’s name to the host table and assign an IP address to the printer’s name. Depending on your host system, you may do this one of three ways: Use NIS (Name Information Server, formerly Yellow Pages).
Page 92 For UNIX environments, Tektronix offers PhaserPrint for UNIX software, which provides fast raster printing and a graphical user interface with push-button control of printer features. For more information on PhaserPrint software, see “Tektronix PhaserPrint for UNIX software” on page 10.
Page 93: Example Installation For A Typical Bsd Unix System
134.62.33.138 Phaser740 In this example, 134.62.33.138 is the printer’s IP address and Phaser740 is the printer’s remote name. # Printer: Tektronix Phaser740 # Print queue name: colorprinter # Remote machine name: Phaser740 # Remote printer queue name: # Spool directory:...
Page 94 TCP/IP Host Configuration (UNIX) Set up spool directories. After you have edited the /etc/hosts and /etc/printcap ﬁles, create and set permissions for the spool directory you speciﬁed. Example: Refer to your UNIX documentation for the correct command syntax for your workstation. Descriptions of printcap parameters Parameter Description...
Page 95: Configuration Procedures For Common System V Unix Hosts
For Solaris 2.5x and older, use the sol_apps.tar provided with your printer’s networking software to avoid a Solaris communication problem. The sol_apps.tar ﬁle is also available from the Tektronix ftp site: This ﬁle redirects the print jobs to the printer's AppSocket port (port 9100) instead of the LPD port (port 515).
Page 96 Here is an example of how to add a PostScript queue named phaser printing to a printer named tektronix while in the Bourne shell. The queue name can be anything you want. The printer name should be the same name used in the host table.
Page 97 SGI IRIX 5.3 and 6.x Modify the /etc/hosts ﬁle to identify the printer to the workstation: O T E You need superuser privileges to edit this ﬁle. Log onto your system as root. Make a backup copy of the /etc/hosts ﬁle. Edit /etc/hosts and add a line that deﬁnes the printer's IP address and its name.
Page 98 TCP/IP Host Configuration (UNIX) IRIX 6.x with Impressario Server The following procedure describes how to use the SGI Printer Manager program to conﬁgure a workstation running IRIX 6.x with Impressario Server to support a color PostScript printer. From the Toolchest, click System/Printer Manager, or type printers at the command line.
Page 99 AIX 3.x The following procedure describes how to use the AIX System Management program (SMIT) to conﬁgure a workstation running AIX 3.x to support a color PostScript printer. Log in as root on your workstation. From the command line, type smit. Select Devices.
Page 100 The IP address you enter here for the printer must be the same address you speciﬁed as the Tektronix printer IP address when you conﬁgured the printer. For example: In this example, 134.62.33.138 is the printer's IP address and tekphaser is the printer's remote system name.
Page 101 Perform the appropriate step for your HP-UX version: Version 9.x. Highlight Printers and Plotters from the menu. Press Return or click Open. Version 10.x. Double-click the Printers and Plotters icon. Perform the appropriate step for your HP-UX version: Version 9.x. Highlight Printers/Plotters from the menu. Press Return or click Open.
Page 102: Troubleshooting
TCP/IP Host Configuration (UNIX) Troubleshooting Testing the network connection Execute the ping command from the host. For example, type: If the ping test to the printer-name fails, try issuing the ping command again, specifying the printer’s IP address explicitly; type: If the ping test succeeds using the printer’s IP address, but fails using the printer’s name, check the NIS database, DNS, or /etc/hosts ﬁle to make sure that you are using the correct name for the printer.
Page 103: Tcp/Ip Configuration (Os/2 Warp/Lan Server)
Chapter TCP/IP Configuration (OS/2 Warp/LAN Server) The PhaserShare TCP/IP interface is compatible with these environments: OS/2 Warp with TCP/IP V2.0 for OS/2 LAN Server 3.0 or later with the TCP/IP Application Kit. Before you begin, connect the printer to the network. Setting the printer’s IP addressing parameters For information on setting the printer’s IP addressing parameters, see “Setting the printer’s IP addressing parameters”...
Page 104: Creating An Lpr Queue In Os/2 Warp Connect (Direct Lpr Connection To The Printer)
TCP/IP Configuration (OS/2 Warp/LAN Server) Creating an LPR queue in OS/2 Warp Connect (direct LPR connection to the printer) OS/2 Warp Connect allows you to print directly to Tektronix printers via LPR (no server). O T E It is important that LPRPORTD.EXE and LPD.EXE be running in the background.
Page 105: Os/2 Client-To-Server Setup
In the Print Destination section, make the following entries: To return to the Create Printer dialog box, click OK; then click Create. Set the printer as your default printer: OS/2 client-to-server setup Create a network printer object:use the right mouse button to drag the Network Printer template from the Templates folder;...
Page 106: Warp Server 4.0/Warp Connect
TCP/IP Configuration (OS/2 Warp/LAN Server) Warp Server 4.0/Warp Connect PhaserShare Networking Manual Warp Server is replacing OS/2 LanServer and also allows printing to Tektronix printers via LPR. Use the procedure under “Creating an LPR queue in OS/2 Warp Connect (direct LPR connection to the printer)” on page 96.
Page 107: Windows Nt
The Windows NT 4.0 PostScript driver is a PPD-based driver. Follow these instructions to add or update the Tektronix Phaser PPD for use with Windows NT 4.0. Adding this support gives your printer access to Tektronix page sizes, tray selection, TekColor color corrections, and resident fonts.
Page 108 If the printer is connected directly to the computer, select the port the printer is connected to: If the printer is connected to a network, click Add Port. Tektronix printers support two types of network ports, LPR and AppleTalk. The next topic covers LPR ports;...
Page 109 Creating an LPR port To connect via TCP/IP, double-click LPR Port in the Printer Ports dialog box. If LPR Port is not listed in this box, the Microsoft TCP/IP Printing Service must be installed on the NT machine: Click Start, Settings, Control Panel, and Network. Click Services, then click Add.
Page 110 Install the driver In the Add Printer Wizard dialog box, click Have Disk to add a new Tektronix driver. Type the path name to the driver ﬁles. This can be A:\ if the ﬁles are on a diskette. If these ﬁles were downloaded from an on-line service, type the path name where they were saved.
Page 111 If this printer is to be shared on the network, click Shared and click all applicable platforms that may be printing to this printer. If desired, enter a Share Name for the printer. If the printer is a local printer only, click Not shared.
Page 112: Adding The Windows Nt 4.0 Driver On A Windows Nt 3.51 Server
O T E For proper installation, use the latest Windows NT 3.51 drivers and Windows NT 4.0 drivers, available from the Tektronix web site: The following procedure describes how to set up the Windows NT 3.51 server to automatically load a Windows NT 4.0 driver on a Windows NT 4.0 client.
Page 113 In the Windows NT 3.51 server's Printers folder, double-click Add Printer. (If you do not have an Add Printer icon, then you are not logged on with an account that has Administrator access on the Windows NT 3.51 server.) The ﬁrst Add Printer Wizard dialog box should say Remote print server <3.51 server name>.
Page 114 Install the driver In the Add Printer Wizard dialog box, click Have Disk to add a new Tektronix driver. Type the path name to the driver ﬁles. This can be A:\ if the ﬁles are on a diskette. If these ﬁles were downloaded from an on-line service, type the path name where they were saved.
Page 115 Enter the printer’s name and set up sharing Type the printer's name; this can be any name you want. Click Next. If this printer is to be shared on the network, click Shared and highlight all applicable platforms that may be connecting to this server (Windows NT 4.0 x86 should be one).
Page 116 O T E For proper installation, you must use the latest Windows NT 3.51 drivers and Windows NT 4.0 drivers, which are available from the Tektronix web site: The printer should now exist on the Windows NT 3.51 server and have Windows NT 4.0 drivers available.
Page 117: Adding A Windows Nt 3.X Driver
Start your system with Windows NT. From the Main window, double-click the Print Manager icon. Install the Tektronix printer. From the Printer menu, select Create Printer; the Create Printer dialog box appears. Under Driver, scroll to the end of the list and select Other; the Install Driver dialog box appears.
Page 118 Windows NT Creating an LPR port In the Printer Port dialog box, click the LPR port. If the LPR port is not listed in the Printer Port dialog box, the Microsoft TCP/IP Printing Service needs to be added to the Windows NT machine: In the Add LPR compatible printer dialog box, enter your printer’s IP address in the ﬁeld named Name or address of server providing lpd.
Page 119 Creating an AppleTalk port In the Printer Port dialog box, double-click the AppleTalk Printing Devices port. If the AppleTalk Printing Devices port is not listed in the Printer Port dialog box, the Microsoft Services for Macintosh needs to be added to the Windows NT machine: In Control Panel, double-click Network;...
Page 120: Windows Nt Network Communication
Print server Print queue Your Tektronix printer emulates a print server. Tektronix printers are accessed by giving an NT host a remote host name that will point to the printer. This is true only if the print job is spooled directly to the printer via its internal network interface, and not through an external third-party print server.
Page 121: Windows Nt Network Troubleshooting
Windows NT network troubleshooting Error messages in Print Manager When there is a problem printing from Windows NT, often print jobs stay in Print Manager with ambiguous messages like Printer Error or Permission denied. If the printer is connected via TCP/IP, there is probably a problem with the way LPR was set up.
Page 122 Windows NT Printer printer-name on host IP-address is rejecting your request The remote queue name is not correctly set. Refer to Step 2 in the appropriate procedure: Windows NT 4.0 driver on Windows NT 4.0 server. See “Creating an LPR port”...
Page 123 Set permissions on the Printers folder: In the C:\Winnt\system32 folder, open the spool folder. Click the right mouse button on the Printers folder. In the pull-down menu, click the left mouse button on Sharing; this displays the spoolProperties dialog box. Click Security.
Page 124: Printing From The Command Line Via Lpr
Windows NT Printing from the command line via lpr To send a Postscript ﬁle to the printer using lpr, type the following lpr command in at the MS-DOS command prompt in Windows NT: For example: If you get the following message, your printer is spooling to the wrong IP address, LPR is disabled on the printing device, or LPR on the printing device is denying access: If you get the following message, the printer has TCP/IP disabled or your...
Page 125: Windows 95 And Windows 98: Phaserport Software
Windows 98: PhaserPort Software The Tektronix PhaserPort software is a port monitor that allows you to print directly from Windows 95 and Windows 98 to a networked Tektronix printer via TCP/IP. There is no need for third-party software or a third-party interface attached to the parallel port.
Page 126: Phaserport Software Installation
Windows 95 and Windows 98: PhaserPort Software PhaserPort software installation Using the installer You can install PhaserPort software using the installer on your printer’s software CD-ROM. A single integrated installer is used to install printer drivers, PhaserPort, and other software. Put the printer’s software CD-ROM into the CD-ROM drive.
Page 127: Adding A Port For A New Printer
If you did not choose to install drivers and PPD ﬁles earlier in the installation, go to Step 5. Follow the on-screen instructions for the Tektronix Add Printer Wizard. When you are prompted to choose Network Printer or Local Printer, choose Local printer.
Page 128: Changing A Port's Ip Address
Windows 95 and Windows 98: PhaserPort Software Click Add Port, then select Other. Highlight PhaserPort and click OK; this displays the Add PhaserPort dialog. Click OK again to apply the changes; the printer driver is now conﬁgured to use your new PhaserPort. Changing a port’s IP address If the IP address of the printer is changed, change the IP address of the corresponding port:...
Page 129: Phaserlink Printer Management Software
You can deﬁne a link to your local web server’s support page. You can access on-line manuals and technical support information by using built-in links to the Tektronix web site. PhaserLink Printer Management Software provides an easy-to-use, consistent interface that you can use to perform most of the conﬁguration tasks described throughout this manual.
Page 130: Accessing Printer Information From A Browser
PhaserLink Printer Management Software pages have three components: Header. The header is at the top of the page. It is the same for all printer pages. The header shows the Tektronix logo, a picture of the printer, and the printer’s model number.
Page 131 NOTES: The link Copyright Tektronix, Inc. connects you to a page of copyright information on the Tektronix web server. In the Help and Reference pages, when you click a link that connects you to the Tektronix web server, the printer sends status information back to the Tektronix server. Transmitting this information ensures the quickest connection to relevant product and update information.
Page 132: Printer Status Display
PhaserLink Printer Management Software Printer status display To display the printer’s live status, click the link Start Status Update on the printer’s Current Status Page; the Live Status page is displayed. The page has two parts: The status summary reports information about the printer’s status and conﬁguration.
Page 133: Phaserlink Printer Management Software Help Files
PhaserLink Printer Management Software help ﬁles Most PhaserLink pages allow you to view and set printer parameters through ﬁelds. HTML ﬁles containing descriptions of the ﬁelds are supplied on the printer’s CD-ROM in the PHLINK directory, where the ﬁle PLHOME.HTM is the home page for the help ﬁles.
Page 134: Setting Printer Parameters: Phaserlink Printer Management Software Pages
To transmit changes to the printer, click Do/Apply. Information Forwarding When you click a link that connects you to the Tektronix web server, the Information Forwarding feature causes the printer to send the following printer status information back to the Tektronix server:...
Page 135: Printer Management
Chapter Printer Management Job accounting The printer can store information about jobs printed. The information, in the form of a log ﬁle, is stored either in the printer’s memory or on a hard disk, if one is connected to the printer. If the log ﬁle is stored in the printer’s memory, it is lost when the printer is reset;...
Page 136: Printer Management Job Accounting
PostScript ﬁles from your web browser in Windows 95 and Windows 98 environments. Just drag any hyperlink for a PDF or PostScript ﬁle from the browser to the PDF Direct Printing icon on the desktop to print the ﬁle on your Tektronix printer. There is no need to open the ﬁle.
Page 137: Phaser 840 Intelligent Ready
Phaser 840 Intelligent Ready Intelligent Ready is an automated system that monitors the Phaser 840 printer’s usage and warms up the printer when you are most likely to need it. You can turn Intelligent Ready on or off from the printer’s front panel. Using PhaserLink Printer Management Software, you can control when the printer automatically warm s up.
Page 138: Phaserlink Status Notification (Email Notification)
Printer Management PhaserLink Status Notiﬁcation (Email Notiﬁcation) PhaserLink Status Notiﬁcation allows the printer to automatically send email to the system administrator and others under the following conditions: When printer errors, warnings, and alerts occur. When the printer requires attention (for example, when service is required).
Page 139: Usage Profile Reports (Phaser 840, 740 And 780 Printers Only)
Usage Proﬁle reports (Phaser 840, 740 and 780 printers only) The printer can generate reports detailing printer usage. These Usage Proﬁle reports include information on many aspects of printer usage, including such items as ink or toner used, number of pages printed, and media types used. You can get these reports four ways: Print reports from the printer’s front panel.
Page 140: Printing Usage Profile Reports From The Front Panel
Printer Management Printing Usage Proﬁle reports from the front panel The standard Usage Proﬁle report contains only those ﬁelds with non-zero values. In most cases, this is the easiest format to use. However, it is also possible to print a verbose report that contains all ﬁelds, including those with zero values (see “Printing verbose Usage Proﬁle reports from the front panel”...
Page 141: Printing Verbose Usage Profile Reports From The Front Panel
Press the right or left arrow buttons until the front panel displays Usage Profile: Press Menu to access the Usage Profile menu. Press Print. To return the printer to normal operation, press Exit (the far right button) until the front panel displays Ready. Printing verbose Usage Proﬁle reports from the front panel The verbose Usage Proﬁle report contains all ﬁelds, including those with zero values.
Page 142: Printing Usage Profile Reports From Phaserlink Printer Management Software
Printer Management Phaser 780 printer While Ready is displayed, press Select; the Printer menu is displayed: Press Menu; the Help Pages menu is displayed: Press the left or right arrow buttons until the front panel displays Usage Profile: Press Menu to access the Usage Profile menu. Press and hold the up arrow button;...
Page 143 Regular Intervals ﬁeld of the View and Conﬁgure Email Custom Settings page. A report is also sent to Tektronix if the Email to Tektronix ﬁeld in the View and Conﬁgure Email Notiﬁcation Settings page is set to On.
Page 144: Sending Usage Profile Reports Via Email: Phaserlink Printer Management Software
A full report is sent to the users speciﬁed in the Regular Intervals ﬁeld of the View and Conﬁgure Status Notiﬁcation Custom Settings page. A report is also sent to Tektronix if the Email to Tektronix ﬁeld in the View and Conﬁgure Status Notiﬁcation Settings page is set to On.
Page 145: Controlling Usage Profile Email Reporting
Controlling Usage Proﬁle email reporting Specifying when reports are to be sent and specifying the report format On any PhaserLink page, click Conﬁguration. This displays the View and Conﬁgure Settings page. From the View and Conﬁgure Settings page, click View and Conﬁgure Interface Settings.
Page 146: Email To Tektronix
O T E When you allow Usage Proﬁle reports to be sent to Tektronix, the data collected is treated conﬁdentially, and no information is sent about the content of prints, only about how the printer is used.
Page 147: Reading Usage Profile Reports
Reading Usage Proﬁle reports Two types of reports are available: Full report. The full report contains detailed printer usage information for all jobs printed during the life of the printer. Job report. The job report contains information on the last printed job. This report can only be emailed;...
Page 148: Report Fields
Printer Management Report ﬁelds The next two tables describe the report ﬁelds. Usage proﬁle job report Field Printer Name Job ID Finished at Duration (min) Media Class Media Size Unique Pages Copies Total pages Coverage Consumable Pixel Usage proﬁle full report - some ﬁelds not supported by all printers Field number PhaserShare Networking Manual...
Page 149 Usage proﬁle full report - some ﬁelds not supported by all printers (cont'd.) Field number Field name Description Net Firmware Net region ﬁrmware number. OS Firmware OS region ﬁrmware number. RAM (MBs) The number of megabytes of printer RAM. Installed Trays The number of trays installed, including the multi-purpose tray.
Page 150 Printer Management Usage proﬁle full report - some ﬁelds not supported by all printers (cont'd.) Field number PhaserShare Networking Manual Field name Description Copies / Job A distribution of how many copies were printed for each job. A set of number pairs in the format copy-count range : number of jobs .
Page 151 Usage proﬁle full report - some ﬁelds not supported by all printers (cont'd.) Field number Field name Description Fuser Remaining (%) The percentage of life remaining in the fuser unit. Imaging Unit The percentage of life remaining in the imaging unit. Remaining (%) Transfer Kit The percentage of life remaining in the transfer kit unit.
Page 152 Printer Management Usage proﬁle full report - some ﬁelds not supported by all printers (cont'd.) Field number PhaserShare Networking Manual Field name Description Humidity (%) A distribution of hourly humidity readings. For example: 16-35:43 indicates that the engine temperature was between 16 and 35 percent for 43 hours.
Page 153: Logs
Usage proﬁle full report - some ﬁelds not supported by all printers (cont'd.) Field number Logs Several lines in the report are logs rather than counters, for example, the PostScript Error Log. Each time a PostScript error occurs (and the user has enabled the Error Handler), the PostScript error is recorded as a numerical code along with the page number on which the error occurred.
Page 154 Printer Management Engine Error Log (Phaser 740 and 780 printers) Code PhaserShare Networking Manual Description Black cartridge movement error Cyan cartridge movement error Magenta cartridge movement error Yellow cartridge movement error Toner cooling fan error Scanner motor error Power supply error LSync over error LSync short error Charger error...
Page 155 Engine Error Log (Phaser 740 and 780 printers) (cont'd.) Engine parity error Fuser warmup time out Fuser lamp error ROS motor failure Process motor failure Paper handling motor failure CRUM communications error CRUM verify error CRUM used bit set CRUM ID doesn’t match engine ID CRUM count error CRUM imitation error 1 CRUM imitation error 2...
Page 156 Printer Management Postscript Error Log (Phaser 840, 740 and 780 printers) (cont'd.) Code PhaserShare Networking Manual Description interrupt conﬁgurationerror dictstackoverﬂow invalidfont invalidﬁleaccess syntaxerror timeout undeﬁnedﬁlename execstackoverﬂow unmatchedmark undeﬁnedresult stackoverﬂow VMerror phandleerror dictstackunderﬂow undeﬁned rangecheck nocurrentpoint stackunderﬂow undeﬁnedresource <No Match>...
Page 157 Last jam logs Possible values for Last Jam Location are deﬁned by the particular jams for the following printers: “Last Jam Log - Phaser 840 printer” on page 149. “Last Jam Log - Phaser 740 printer” on page 150. “Last Jam Log - Phaser 780 printer” on page 151. Last Jam Log - Phaser 840 printer Code Description...
Page 158 Printer Management Last Jam Log - Phaser 740 printer Code PhaserShare Networking Manual Description Jam A (Upper Tray) 1 = Upper-Paper-Letter 2 = Upper-Paper-A4 3 = Upper-Paper-Legal 4 = Upper-Transparency-Letter 5 = Upper-Transparency-A4 6 = Upper-Transparency-Legal Jam B (Middle/Lower Trays) 1 = Middle-Paper-Letter 2 = Middle-Paper-A4 3 = Middle-Paper-Legal...
Page 159 Last Jam Log - Phaser 780 printer Code Description Jam AB 1 = Paper-Letter 2 = Paper-Legal 3 = Paper-Tabloid 4 = Paper-Tabloid extra 5 = Paper-Tabloid plus 6 = Paper-SRA3 7 = Paper-A3 8 = Paper-A4 9 = Paper-A5 10 = Paper-B4 11 = Paper-B5 12 = Transparency-Letter...
Page 160 Printer Management PhaserShare Networking Manual...
Page 161: Getting Help
Visit Tektronix’ color printer web site for the most up-to-date information about your printer. View updated user documentation, download utility ﬁles, get answers to frequently asked questions, ﬁnd a list of Tektronix dealers in your area, or contact customer support.
Page 162 Getting Help For more information or for getting help with troubleshooting or servicing your printer, contact your local Tektronix dealer or sales representative or the following resources worldwide: Customer Support Centers Australia 1-800-811-177 Austria 0660 5804 Belgium 02 720 9602...
Page 163: Using The Automated Fax Systems
Using the automated fax systems As an alternative to other resources, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users with the latest technical hints and tips (like color adjustments), solutions to common technical problems, and application notes for software problems (such as CorelDRAW! and QuarkXPress).
Page 164: Receiving Email Update Notices
Receiving email update notices Using the World Wide Web, you can register to receive email notiﬁcation of new printer drivers, accessories and upgrades for your Tektronix Phaser color printer as they become available. To subscribe to this free service, simply follow these steps:...
Page 165: Disabling Protocols
Chapter Disabling Protocols After your network conﬁguration is complete, you may want to disable protocols that you are not using to avoid unnecessary network trafﬁc. There are four ways to disable protocols: Use the printer’s front panel; see “Disabling protocols: front panel” on page 158.
Page 166: Disabling Protocols: Front Panel
Disabling Protocols Disabling protocols: front panel O T E If you are attempting to perform any front panel procedure and you don’t see the expected menu choices on the front panel display, the front panel may be locked. For information on how to unlock it, see “If the front panel is locked” on page 165. Phaser 840 printer When the front panel displays READY TO PRINT, press the down-arrow button until Menu is highlighted.
Page 167 To disable TCP/IP: To disable HTTP: Phaser 740 printer Press Menu; the front panel displays Help Pages. O T E When you are in the menu, if the front panel is not used for 5 minutes, the printer returns to the Enter the Network Settings menu by pressing ---->...
Page 168 Disabling Protocols Disabling EtherTalk: immediately to Step 8; to continue and disable the EtherTalk protocol, follow these steps: Disabling NetWare: immediately to Step 8; to continue and disable the NetWare protocol, follow these steps: Disabling HTTP: to Step 8; to continue and disable the HTTP protocol, follow these steps: PhaserShare Networking Manual To return the printer to normal operation, go Press ---->...
Page 169 Return the printer to normal operation: Press Exit (the far left button) until the front panel displays Network Settings. Press Exit (the far left button) again. Phaser 780 printer Press Select; the front panel displays Help Pages. Press the left arrow or right arrow buttons until the front panel displays Network Settings.
Page 170 Disabling Protocols Disabling NetWare: immediately to Step 8; to continue and disable the NetWare protocol, follow these steps: Disabling HTTP: to Step 8; to continue and disable the HTTP protocol, follow these steps: Return the printer to normal operation, press Exit (the far right button) again: PhaserShare Networking Manual To return the printer to normal operation, go...
Page 171 Phaser 360 printer Press Menu; the front panel displays Help Pages. Enter the Network Settings menu by pressing ----> or <---- until the front panel displays Network Settings. Press Menu; the front panel displays TCP/IP. Disabling TCP/IP: Press Menu; the front panel displays Enable Interface. Press Menu again to display the current status of the protocol: Interface:On or Interface:Off.
Page 172 Disabling Protocols Disabling HTTP: to Step 8; to continue and disable the HTTP protocol, follow these steps: Return the printer to normal operation: PhaserShare Networking Manual To return the printer to normal operation, go immediately Press ---->; the front panel displays HTTP. Press Menu again;...
Page 173: If The Front Panel Is Locked
If the front panel is locked If you are attempting to perform any front panel procedures and you don’t see the expected menu choices on the front panel display, the front panel may be locked. The following topics describe how to unlock the front panel. Phaser 840 printer The printer allows a system administrator to lock the front panel menu by using PhaserLink software or by downloading a utility ﬁle.
Page 174: Disabling Protocols: Phasershare Administrator
Disabling Protocols Disabling protocols: PhaserShare Administrator In the PhaserShare Administrator Main window, select the desired printer from the Printer List. Click Conﬁgure Printer; this displays the Conﬁgure Printer dialog box. In the Conﬁgure Printer dialog box, click the Ethernet (or Token Ring) tab. In the Ethernet (or Token Ring) tab, click Protocol Settings.
Page 175: Resetting The Printer
Chapter Resetting the Printer Several of the network conﬁguration procedures require you to reset the printer. There are several ways to reset the printer: Turn the printer off, then back on again. With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software;...
Page 176: Resetting Your Printer Using The Apple Printer Utility
Resetting the Printer Resetting your printer using the Apple Printer Utility Macintosh users can reset the printer using the Apple Printer Utility. Locate the Apple Printer Utility, which is included with your printer’s network utilities software. Double-click the Apple Printer Utility icon; the Printer Selector window is displayed.
Page 177: Ftp Interface
Chapter FTP Interface Your printer’s FTP interface is a standard FTP server. Using FTP, you can send a job to the printer, where it is printed (not stored). No password is required. You can save a PostScript ﬁle from an application and send the ﬁle to a remote printer over a network or the Internet using an FTP program.
Page 178 FTP Interface Supported FTP commands (cont'd.) Request SYST TYPE USER PhaserShare Networking Manual Description Specify operating system of server. Specify data transfer type. NOTE: With the PhaserShare FTP interface, only ASCII Non-printing and Image types are allowed; the default is ASCII Non-printing.
Page 179 (Phaser 740) from the printer’s front panel (Phaser 780) from the printer’s front panel (Phaser 840) printer configuration UNIX host Early Token Release email notiﬁcation email to Tektronix enabling protocols etc/hosts ﬁle etc/printcap ﬁle Ethernet adapters cables terminators EtherTalk troubleshooting...
Page 180 sending Usage Profile reports via email (Phaser 740) sending Usage Profile reports via email (Phaser 780) sending Usage Profile reports via email (Phaser 840) setting IPX frame type (Phaser 740 and 360) setting IPX frame type (Phaser 780) setting IPX frame type (Phaser 840) setting printer’s IP addressing parameters (Phaser 360) setting printer’s IP parameters...
Page 181 Usage Proﬁle reports (verbose) printing from Phaser 740 front (verbose) printing from Phaser 780 front (verbose) printing from Phaser 840 front email to Tektronix full report how to read job report printing from Phaser 740 front panel...
Page 182 sending via email from PhaserLink Printer Management Software sending via email from the Phaser 740 front panel sending via email from the Phaser 780 front panel sending via email from the Phaser 840 front panel specifying when reports are to be sent specifying who receives reports View and Conﬁgure Information Forwarding page...
Page 184 ® Printed on recycled paper 0 7 1 - 0 1 8 0 - 0 1...

Tektronix Phasershare Printer Networking Manual

1 Network Printing with Tektronix Color Printers

2 Phasershare Series B Network Interfaces

3 Ethertalk, Localtalk, and Tokentalk Configuration

4 Novell Netware Configuration

5 Phasershare Administrator Software for Netware Networks

6 TCP/IP Configuration Overview

7 TCP/IP Printer Configuration (All Platforms)

8 TCP/IP Host Configuration (UNIX)

9 TCP/IP Configuration (OS/2 Warp/Lan Server)

10 Windows NT

11 Windows 95 and Windows 98: Phaserport Software

12 Phaserlink Printer Management Software

13 Printer Management

14 Getting Help

15 Disabling Protocols

16 Resetting the Printer

17 Ftp Interface

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