Tektronix Phaser 480X User Manual
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Tektronix Phaser 480X User Manual

Tektronix Phaser 480X User Manual

Color printer
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User Manual

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Phaser
480X
Color Printer
First printing May 1995
070-9237-00

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Summary of Contents for Tektronix Phaser 480X

  • Page 1: User Manual

    User Manual ¨ Phaser 480X Color Printer First printing May 1995 070-9237-00...
  • Page 2 Other marks are trademarks or registered trademarks of the companies with which they are associated. ¨ PANTONE * Colors generated by the Phaser 480X Color Printer are four-color process simulations and may not match PANTONE-identiÞed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

  • Page 3: Users Safety Summary

    Users safety summary CAUTION Conditions that can result in damage to the product. Terms in manual: WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground.
  • Page 4 Phaser 480X Warranty Tektronix warrants that the Phaser 480X will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the Phaser 480X proves defective during its respective warranty period, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product.

  • Page 5: Table Of Contents

    Contents Introduction All about the Phaser 480X 1-1 Printer features 1-2 Ordering supplies 1-4 Getting Set Up At a glance 2-1 Setting up the printer 2-2 Checking the inventory 2-2 Registering your printer 2-4 Removing the packing material 2-4 Loading the transfer roll 2-7...
  • Page 6 Caring for Your Printer Overview 4-1 Cleaning is important 4-1 Cleaning kit contents 4-3 Important 4-4 Cleaning the printer 4-5 Replacing the transfer roll 4-17 Supplies and Accessories Tektronix supplies: the mark of quality 5-1 Ordering information 5-1 Phaser 480X Color Printer...
  • Page 7 The startup page prints although you disabled it 6-18 Error messages on the startup page 6-18 Front and Rear Panels Rear panel 7-1 Phaser 480X rear panel switches 7-2 Front panel 7-4 Technical Notes Startup and configuration pages A-1 Enabling/disabling the startup page A-1...
  • Page 8 Repacking your printer C-2 Regulatory Information Canadian EMC (Electromagnetic Compatibility) regulatory standards D-1 Declaration of conformity (for 220 VAC equipment) D-2 FCC Class B device (for 110 VAC equipment) D-3 Material Safety Data Sheet D-4 Index viii Phaser 480X Color Printer...

  • Page 9: All About The Phaser 480X

    Chapter Introduction All about the Phaser 480X The Phaser 480X Color Printer is the latest model of TektronixÕ large-format dye-sublimation printer. Dye-sublimation technology produces photorealistic, continuous-tone images ideal for graphic arts comping and prooÞng, engineering/scientiÞc data analysis, and custom photographic image processing applications.

  • Page 10: Printer Features

    Printer features Brilliant colors and resolution The Phaser 480X delivers 256 shades of each primary color at 300-by-300 dots-per-inch resolution to produce millions of colors. Dye-sublimation produces brilliant colors with smooth transitions, sharp details, and accurate textures. In addition, the Phaser 480X gives you the power of TekColorª...
  • Page 11 Software application compatibility The Phaser 480X lets you make color prints from a wide variety of software applications since most applications support PostScript output. Hardware platform compatibility...

  • Page 12: Ordering Supplies

    Macintosh LaserWriter driver. For details on the contents of the Phaser 480X CD-ROM and diskettes, as well as how to use them, refer to the Phaser 480X Drivers and Utilities Printing Reference , which is shipped with the printer.

  • Page 13: Getting Set Up

    Chapter Getting Set Up At a glance Installation of your Phaser 480X Color Printer involves these tasks: Setting up the printer Connecting power and interface cables Installing a driver on your computer Using the Tektronix Phaser 480X compact disk (CD-ROM) or the drivers and utilities diskettes to install a print driver on either a Macintosh or a PC running Windows.

  • Page 14: Setting Up The Printer

    Transfer roll tray Phaser 480X User Manual Cleaning kit Sample transfer roll Phaser 480X Drivers and Utilities Printing Reference manual and CD-ROM or optional diskettes Supplies information sheet Phaser Calibrator User Manual with the Gray Balance Reference Card and optional diskettes...
  • Page 15 a se ™ 4 8 0 lo r P ri n te a se ™ 4 8 0 D ri v er U ti li ti P ri n ti R ef er en a se a se ™ 4 8 0 li b ra to ti li...

  • Page 16: Registering Your Printer

    (U.S. or international versions). Fill out the card and mail it. By registering your printer with Tektronix, you are validating the product warranty and ensuring that you will be sent information about upgrades, service, and accessories as it becomes available.
  • Page 17 Open the printer cover by sliding the cover release and raising the cover to its full upright position. Caution The cover release includes a safety catch. If the cover is only partially lifted, do not force it open; you might damage the printer.
  • Page 18 Remove all packing material from inside the printer. Caution Phaser 480X Color Printer Do not cut the tie-wraps to remove them; you will need them for repacking. Save all packing material in case moving or subsequent shipment is necessary.

  • Page 19: Loading The Transfer Roll

    Loading the transfer roll Note Unwrap the new transfer roll and position it in the following manner so that the take-up core (the empty side) is closest to you and the supply core (the full side) is farthest away from you. Insert the four endcaps: To ensure the best print quality, load the transfer roll in an area that is free of dust and dirt.
  • Page 20 Load the transfer roll into the tray. The front of the tray is marked FRONT SIDE OF PRINTER Phaser 480X Color Printer Place the supply core into the back of the tray. Place the take-up core into the front of the tray.
  • Page 21 Insert the transfer roll tray into the printer and push Þrmly on the handles so that the axles on the transfer roll lock into place. To remove any slack in the transfer roll, turn an endcap toward the front of the printer until you see that the transfer roll is taut. Getting Set Up 8849-08 8849-09...

  • Page 22: Adding Paper

    Remove the plastic cover. 2-10 Phaser 480X Color Printer This procedure assumes you are loading B-size paper into the standard paper tray. All sizes of paper and transparency are loaded in the same way. For information on other paper sizes and the optional paper tray, refer to “Setting paper and transparency...
  • Page 23 Adjust the paper tray to Þt the media size: Pull up on the paper guide lock (the metal tab on the right side of the paper tray). Slide the paper guides on the sides to the desired paper size. For this example, select B. Sizes are imprinted on the ßoor of the paper tray.
  • Page 24 Getting Set Up Fan the stack of paper, but be careful not to touch the printing side Ñ Þngerprints can cause smudged prints. 8849-12 2-12 Phaser 480X Color Printer...
  • Page 25 Do not Þll past the red line on the left inside wall of the paper guide (approximately 50 sheets). Replace the plastic cover on the paper tray. Getting Set Up Tektronix 8849-13 User Manual 2-13...
  • Page 26 Insert the paper tray into the slot in the front of the printer and push it all the way in. Adjust the paper stopper on the printerÕs top cover so that the arrow aligns with the arrow next to the desired paper size. 2-14 Phaser 480X Color Printer 8849-14 8849-15...

  • Page 27: Connecting The Printer

    For speciÞc information, refer to ÒIf you need helpÓ on page 6-1. The Phaser 480X also includes a SCSI port, which is only used for connecting an external hard disk. Refer to ÒAdding a hard disk for font storageÓ on page B-3 for more information on the SCSI port.

  • Page 28: Localtalk Connection

    Note Note 2-16 Phaser 480X Color Printer Depending on the type of LocalTalk cables you use and your network configuration, you might need to use terminators at certain points in the installation. Refer to the documentation for your LocalTalk connectors and cables for details.
  • Page 29 Connecting to a single computer Follow these steps if you are connecting the printer directly to your computer via LocalTalk: Make sure that the printer is turned off before making any LocalTalk connections. Connect the short cable of a LocalTalk connector to your computerÕs LocalTalk port.

  • Page 30: Parallel Connection

    The SCSI port is used for connecting an optional external hard disk to your printer (the external disk is used to store fonts). Refer to ÒAdding a hard disk for font storageÓ on page B-3 for information on installing a hard disk. 2-18 Phaser 480X Color Printer Ethernet Address Not Installed SCSI Ethernet®...

  • Page 31: Turning On The Printer

    Turning on the printer After you have connected all the interface cables, you are ready to connect the power cord and turn on the printer. Caution Plug the power cord into the printer and into a properly grounded electrical outlet. Turn on the printer.
  • Page 32 Check the indicators on the front and back panels of the printer: When the self-tests run successfully, the Phaser 480X prints a startup page (if the startup page is enabled), which takes from 1 to 4 minutes to print. The startup page is printing.

  • Page 33: Installing A Driver On Your Computer

    In addition, the CD-ROM contains other software for use with your printer, online help, information for PC users running DOS, and installation and use of the Phaser 480X GX driver for Macintosh users. If your computer does not have a CD-ROM drive and you need to order the optional diskettes, refer to the table in Chapter 5 for the order number.
  • Page 34 Assign the printer to a port: 2-22 Phaser 480X Color Printer Select the printer from the list of Installed Printers. Select the Set As Default Printer button if you want this printer to be the default.

  • Page 35: Macintosh Drivers

    Macintosh printer drivers that allow you to select page sizes, media type, and TekColor color corrections for a Phaser 480X printer. Use the Phaser 480X driver if you are using System Software 7.0 and later. The Phaser 480X driver is a Tektronix-modiÞed version of AppleÕs LaserWriter 7.1.2 printer driver.
  • Page 36 Click on the Phaser 480X printer in the list of printers on the right side of the Chooser. Close the Chooser by clicking its close box.

  • Page 37: Workstation Users

    Server over the Internet. Most workstations with 3.5-inch disk drives provide a device driver that allows you to mount a PC ßoppy diskette. Refer to the Phaser 480X Drivers and Utilities Printing Reference manual for information on mounting PC diskettes.

  • Page 38: What Next

    For detailed information on printing options, refer to the Phaser 480X Drivers and Utilities Printing Reference that was shipped with your printer. To install a hard disk for your printerÕs fonts, refer to ÒAdding a hard disk for font storageÓ...

  • Page 39: Printing

    Þrst installed the Tektronix driver for your computer. For information on installing the drivers, see ÒInstalling a driver on your computerÓ on page 2-21. For detailed information on using the drivers, refer to the Phaser 480X Drivers and Utilities Printing Reference. Note...

  • Page 40: Printing From A Macintosh

    Macintosh printer drivers that allow you to select printer features. Using the Phaser 480X driver Make sure that the Tektronix printer driver for the Macintosh has been installed. If it hasnÕt, refer to ÒInstalling a driver on your computerÓ on page 2-21 for instructions.
  • Page 41 PhaserPrint, refer to the Phaser 480X Drivers and Utilities Printing Reference. Using the GX driver for the Phaser 480X and the LaserWriter 8.x driver Complete information on using the Phaser 480X GX driver and the LaserWriter 8.x driver can be found on the CD-ROM, through the Internet, or on HAL and EuroHAL, the Tektronix automated fax systems.

  • Page 42: Printing From A Pc: Windows

    Click on the Options button to display the Options dialog box. Note For details on the Tektronix driver, refer to the Phaser 480X Drivers and Utilities Printing Reference. Phaser 480X Color Printer Click on the Printer Features button to display the Tektronix Printer Features dialog box.

  • Page 43: Printing From A Unix Or Vms Workstation

    Printing from a Unix or VMS workstation You send Þles from your workstation to the Phaser 480X as you would to any PostScript printer (for example, the Apple LaserWriter II NTX). Workstation users can print from any application that generates PostScript Level 1 or 2.

  • Page 44: Printing From Specific Applications

    Chapter 6, ÒTroubleshooting,Ó for information about accessing these network resources. Printing from specific applications Refer to the Phaser 480X Drivers and Utilities Printing Reference manual for some application-speciÞc information. In addition, you can get tips on printing from speciÞc applications (such as QuarkXPress and PageMaker) by contacting HAL or EuroHAL, the Tektronix automated information systems.

  • Page 45: About Paper And Transparencies

    About paper and transparencies Handling paper and transparencies Make sure that paper trays are free of dust. Dust and dirt in a paper tray can be transferred to the paper, resulting in poor print quality. Handle paper and transparencies at the edges to avoid Þngerprints.

  • Page 46: Setting Paper And Transparency Size

    Setting paper and transparency size The Phaser 480X has two paper trays accommodating Þve paper sizes and two transparency sizes: Standard Tray For B, A3, and WB To adjust the trays for any of these sizes, follow three basic steps:...
  • Page 47 Set the paper guides on the tray. On the paper tray, adjust the side and rear paper guides to the desired size: Pull up on the paper guide lock (the metal tab on the right side of the paper tray). Slide the paper guides on the sides to the desired paper size.
  • Page 48 Align the arrow with the arrow next to the desired paper or transparency size. Select from A (U.S. Letter), A4 (Metric Letter), A3 (Metric Tabloid), B (Tabloid), and WB (Tabloid Extra). 8849-58 3-10 Phaser 480X Color Printer...

  • Page 49: Loading Paper And Transparencies

    Make sure that the paper or transparencies are inserted evenly and the hooks are positioned over the left and right corners of the media. Do not Þll past the red line on the left inside wall of the paper guide. Printing Tektronix This Side up 8849-55 3-11 User Manual...

  • Page 50: Margins And Print Area

    Metric tabloid (A3) WB (Tabloid Extra) 8.2 x 10.1 in. image area 8.5 x 11 in. Note 3-12 Phaser 480X Color Printer 203 x 273 mm 10.7 x 16.1 in. image area image area 210 x 297 mm 11 x 17 in.

  • Page 51: Manual Feed

    Manual feed Follow these steps to feed a single sheet of media into the printer. The manual feed option is selected through the Windows and Macintosh drivers. Typically, you would use manual feed when one of these conditions exist: Paper is loaded in the paper tray and you want to print a transparency of the same size.

  • Page 52: Color Correction

    Monochrome Raw CMYK Raw RGB Use Printer Setting For details on making color corrections through a printer driver or a utility Þle, refer to the Phaser 480X Drivers and Utilities Printing Reference. 3-14 Phaser 480X Color Printer Driver Utility files...
  • Page 53 files from the CD-ROM or the diskettes. Using the rear panel switches for color correction is only necessary if you are not set up to use the Phaser 480X drivers. If you are using TekColor Dynamic Correction in the Phaser 480X drivers, the settings you choose in the drivers override the rear panel switches.
  • Page 54 Use the PANTONE Color sampler chart to select the process color values within software applications that support PANTONE Colors. For details on printing the charts, refer to the Phaser 480X Drivers and Utilities Printing Reference. 3-16 Phaser 480X Color Printer...

  • Page 55: Fonts: Resident Typefaces

    Fonts: resident typefaces Courier Courier Bold Courier Oblique Courier Bold Oblique ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Bookman Demi Italic Helvetica...

  • Page 56: Downloading Fonts

    If you have an external hard disk connected to the Phaser 480X, you can store the downloadable fonts on it. For details on using fonts, look on the CD-ROM or contact TektronixÕ...

  • Page 57: Printing Hints

    Getting the largest printed picture To get the largest printed picture, keep in mind the following: The area of paper that the Phaser 480X prints on is smaller than the paper size (refer to ÒMargins and print areaÓ on page 3-12 for more details).
  • Page 58 Of these elements, only memory conÞguration and paper-marking speed are predictable; the others vary greatly depending on memory conÞguration and the type of image you are printing. However, the Phaser 480X PostScript interpreter combines very fast image processing and communication with sophisticated memory management to keep the total print time to a minimum.

  • Page 59: Caring For Your Printer

    Cleaning the Phaser 480X is divided into two types of procedures: Quick cleaning Basic cleaning to be done every time you change the transfer roll.
  • Page 60 Idler Pinch roller Exit rollers Paper clamp bar Transfer roll sensors (located on the inside top cover above the thermal head and in front of the idler). Phaser 480X Color Printer Quick Complete Frequency Cleaning Cleaning Every transfer roll change...

  • Page 61: Cleaning Kit Contents

    Cleaning kit contents To order a new cleaning kit, call your dealer or Tektronix and ask for order number 016-1287-01. The cleaning kit contains these items: Cleaning sheet Plastic bottle for 90-99% isopropyl alcohol Lint-free cleaning cloth (to be cut into squares)

  • Page 62: Important

    Important When you clean the Phaser 480X, always remember the following: Cooling time After the last print has been made, wait 5 minutes for the thermal head to cool. A clean, dust-free area When removing the paper from the paper tray and the transfer roll tray from the printer, always set them aside on a clean, dust-free surface.

  • Page 63: Cleaning The Printer

    Cleaning the printer Quick Complete Outside surfaces Cleaning Cleaning Clean the outside surfaces of the Phaser 480X using a soft cloth and a non-abrasive cleanser. Quick Complete Cleaning the paper-pick roller Cleaning Cleaning Clean the paper-pick roller (hidden under and in front of the paper guide) by using the cleaning sheet included in the cleaning kit.
  • Page 64 Caution Phaser 480X Color Printer Apply isopropyl alcohol (at least 20 drops) to the four sponges on the cleaning sheet. Use a back and forth motion for the best coverage. Insert the paper tray into the printer. The transfer roll must be installed and the printer’s top cover must be closed for this procedure to work.
  • Page 65 On the rear panel of the printer, set Switch 6 to the up position. (A diagram of the switch settings appears on the back panel with the switches.) Serial (RS-232) LocalTalk® Set Switch 1 to the up position, then to the down position. Wait for the motor noises to stop.
  • Page 66 Cleaning Cleaning Wipe the edge of the separator bar. Phaser 480X Color Printer Do not force the cover open; you could damage the printer. If the cover is only partially opened, a safety catch keeps the cover from releasing. Slide the cover release again and then raise the cover.
  • Page 67 Paper-Feed Roller Quick Complete Cleaning Cleaning With the transfer roll tray removed, open the gray plastic paper guide by grasping it in the center and lifting it open. The paper-feed roller is exposed. Vigorously wipe the paper-feed roller with the lint-free cloth that has been moistened with 90% isopropyl alcohol.
  • Page 68 Pinch roller b. Platen c. Idler 4-10 Phaser 480X Color Printer Avoid touching the rollers with your fingers; oil from your hands can contaminate the rollers and can cause printing problems. Ñ rotate with your hand (use a clean lint-free cloth).
  • Page 69 Quick Complete Cleaning Cleaning Locate the exit rollers at the front of the Phaser 480X, behind the front panel. Hold the lint-free cloth moistened with isopropyl alcohol against the rubber segments of the roller as you turn the green knob toward the back of the printer. Make sure to clean both segments of the roller.
  • Page 70 Inside top cover and rack Quick Complete Cleaning Cleaning Using a lint-free wipe moistened with isopropyl alcohol, wipe out the inside of the printerÕs top cover and around the rack that holds the transfer roll tray. 4-12 Phaser 480X Color Printer 9237-12...
  • Page 71 Paper clamp bar Quick Complete Cleaning Cleaning Clean the paper clamp bar using the cleaning pads that were shipped with the cleaning kit: Use the black rubber belt to move the paper clamp bar. Position the paper clamp bar directly over the platen (of the three rollers, the platen is the middle, black roller).
  • Page 72 Caring for Your Printer Dampen the small end of the cleaning pad with isopropyl alcohol. 9237-14 Place the wide end of the cleaning pad (foam side down) on the platen beneath a paper clamp. 9237-15 4-14 Phaser 480X Color Printer...
  • Page 73 Caring for Your Printer Gently press the clamp lever down with your Þnger to open the clamp. Slide the small end of the pad through the open clamp, wiping side-to-side. Repeat for all four clamps, then discard the cleaning pad. 9237-16 4-15 User Manual...
  • Page 74 Place the transfer roll tray back into the printer; press down gently on the handles so that the endcaps click into place. 12. Close the printer cover Allow approximately 5 minutes for drying time before making prints. 13. Resume printing 4-16 Phaser 480X Color Printer...

  • Page 75: Replacing The Transfer Roll

    Replacing the transfer roll Note Open the printer cover to its full upright position; lift the transfer roll tray out of the printer and remove the four endcaps from the used transfer roll. Discard the used transfer roll. Note Clean the printer components marked for Quick Cleaning. Refer to the table on page 4-2 and the cleaning procedures beginning on page 4-5.
  • Page 76 Unwrap the new transfer roll and insert the four endcaps: 4-18 Phaser 480X Color Printer Insert the black endcap into the left side of the supply core. Insert a green endcap into the right side of the supply core. Insert the gray endcap into the left side of the take-up core.
  • Page 77 Load the transfer roll into the tray: The front of the tray is marked FRONT SIDE OF PRINTER Place the supply core into the back of the tray. Place the take-up core into the front of the tray. Make sure that the endcap axles are pressed Þrmly into the openings on the transfer roll tray.
  • Page 78 Caring for Your Printer To remove any slack in the transfer roll, turn an endcap toward the front of the printer until you see that the transfer roll is taut. 8849-59 4-20 Phaser 480X Color Printer...

  • Page 79: Supplies And Accessories

    Tektronix supplies are developed and tested as a total system Ñ printer, dyes, and media. These system components work together to produce consistent, high-quality color images. Always order Tektronix supplies for your Phaser 480X printer to guarantee the best print quality, media feed reliability, and trouble-free printer performance.
  • Page 80 Phaser 480X Supplies and Accessories Supplies Transfer rolls Paper Transparency 016-1179-00 Media Kits * Universal transfer rolls are used with large- and small-format media. † 4-Color A/A4 transfer rolls are used only with small-format media. Phaser 480X Color Printer Order number...
  • Page 81 Phaser 480X Supplies and Accessories (cont’d.) Order number Accessories 436-0272-00 436-0271-00 016-1287-01 016-1277-00 063-2266-00 063-2448-00 Interface 012-1214-00 equipment 011-0160-00 011-0161-00 011-0162-00 Shipping 065-0546-00 materials 650-3358-00 If you plan to use Letter-size media regularly, order the Z480FSS kit which includes the optional paper tray, Letter-size paper, a Letter-size transfer roll, and an extra transfer roll tray for convenient swapping of the transfer roll.

  • Page 83: If You Need Help

    Tektronix Customer Support Hotline, the Tektronix Bulletin Board Service (BBS), TektronixÕ interactive fax system (HAL and EuroHAL). This table lists all the ways to get help from Tektronix; detailed information follows. At a glance: electronic addresses and telephone numbers...
  • Page 84 Tektronix dealer or Tektronix sales representative. Printer service If your printer needs service, call 1-800-635-6100 (in the United States, from 6:00 am to 5:00 pm PST). Outside the United States, contact your Tektronix dealer or local Tektronix ofÞce. The Tektronix Bulletin Board Service The Tektronix Bulletin Board Service (BBS) is available for direct downloading of the latest versions of printer drivers, utilities, and Þles.
  • Page 85 Internet that responds to requests for Þles. If you can exchange electronic mail with other Internet sites, you can access the Tektronix Color Printer Information Server. From this server you can retrieve driver and utility Þles and color printer information.
  • Page 86 Using the automated fax systems As an alternative to the Customer Support Hotline, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users...
  • Page 87 Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents, some in English and some in other European languages. If a local version of the document you want is available, EuroHAL will send it in your language. Otherwise, it will send English documents.
  • Page 88 Finland France Germany Holland Italy Norway Spain Sweden Switzerland Other countries Phaser 480X Color Printer For English Press 1 For French Press 2 For German Press 3 Country code Your area code and fax number 00 43 area code fax number...

  • Page 89: Problems And Solutions

    Problems and solutions Several problems are listed in the ÒTroubleshooting Quick ReferenceÓ table. More detailed information follows the table. Troubleshooting Quick Reference Symptom Cause indicator is not on Power connector is loose or not POWER connected. Power outlet is not active. Power switch is set to off .
  • Page 90 Transfer roll problem. Paper is jammed. Dirty thermal head. Dirty platen or pinch rollers. Phaser 480X Color Printer Solution Reload the transfer roll correctly. Turn the endcaps until the transfer roll is taut or replace the transfer roll with a new one if necessary.

  • Page 91: Clearing A Jam

    Clearing a jam If a paper jam or transfer roll jam occurs, the these steps to locate and remove the jam: Turn off the printer; open the top cover to its full upright position. Caution If the transfer roll or paper is wound on a roller, turn the green knob to rotate the rollers and free the jammed paper or transfer roll.
  • Page 92 Always support the paper clamp bar with your hand when opening the clamps; otherwise you could damage it. 6-10 Phaser 480X Color Printer . If the paper clamps are holding any Position paper clamp bar HERE to clear a paper jam.
  • Page 93 Open the paper guide and remove any remaining paper. Close the paper guide. Remove the paper tray and any paper remaining in the opening. Replace the paper tray. Re-install the transfer roll tray, making sure the axles on the endcaps Þt snugly into place inside the printer. Remove any slack in the transfer roll by turned the supply core endcaps forward (toward the front of the printer).

  • Page 94: If You Canõt Make A Print

    When you have checked all known possible causes and your printer is still not operating, call for service at 1-800-547-8949 in the United States or call your Tektronix dealer. If you have a Macintosh, make sure that you have the correct driver installed and that you have selected the printer in the Chooser.
  • Page 95 If you have a PC, use this DOS echo showpage > port Substitute the name of the printer port (for example :) for the variable port in this command. COM2 LPT1 LPT2 For example, if you are testing a parallel connection on LPT1, type: echo showpage >...
  • Page 96 READY light blinks, but file doesn’t print This is probably the result of a PostScript error. Download the PostScript Error Handler Þle from the Phaser 480X CD-ROM or optional utility diskettes. For more information on using the PostScript Error Handler, see the Phaser 480X Drivers and Utilities Printing Reference.

  • Page 97: Media Handling Problems

    For detailed instructions, refer to page 4-5. Frequent paper jams Make sure that you use the Tektronix paper and transparency Þlm that are listed in the supplies information. Tektronix does not support or guarantee the results of non-Tektronix supplies in Tektronix printers.

  • Page 98: Problems With Image Size And Position

    Make sure that you have installed the Phaser 480X printer driver onto your Macintosh so that you can select the correct page sizes from the driver. For details on the Phaser 480X drivers, refer to the Phaser 480X Drivers and Utilities Printing Reference.

  • Page 99: Print Quality Problems

    (printing side down). Make sure that you are using Tektronix paper for the Phaser 480X. You can achieve excellent results with Tektronix supplies; they are tested and guaranteed to work with Tektronix printers.

  • Page 100: The Startup Page Prints Although You Disabled It

    LocalTalk Port failed Ethernet Port failed SCSI Port failed DRAM SIMM 6-18 Phaser 480X Color Printer Description The named port is not working. Other ports can still be used. One of the optional additional memory SIMMs is not working. x failed...

  • Page 101: Front And Rear Panels

    Chapter Front and Rear Panels Rear panel Status indicator Rear panel switches Legend for rear panel switches (RS-232) Not Installed SCSI Ethernet® Status Serial 2 3 4 Reset Skip 1200 Diagnostics Color Correction Startjob Baud Rate Variable See User Manual Parallel LocalTalk®...

  • Page 102: Phaser 480X Rear Panel Switches

    Phaser 480X rear panel switches Rear panel switches Switch 2, 3, and 4 8 and 9 Phaser 480X Color Printer Function Settings Reset/run Up : The printer resets and does not accept data while the switch is in this position.
  • Page 103 Switches 2, 3, and 4: Diagnostic Switch 2 Switch 3 Switch 4 Down Down Down Down Down Down Down or Up Down Down or Up Down or Up Switches 8 and 9: Color Correction Mode Switch 8 Switch 9 Function Down Down No color correction...

  • Page 104: Front Panel

    Transfer roll is used up or there is not TRANSFER enough of the transfer roll left for the ROLL print job. Phaser 480X Color Printer TRANSFER MEDIA COVER ROLL Blinking The printer is processing or printing an image.

  • Page 105: Technical Notes

    Startup and configuration pages You can print out a startup page and a conÞguration page that contain useful information about your Phaser 480X. If you disable the startup page, keep a copy near the printer for easy access to the information.
  • Page 106 Use the printer’s rear panel switches. Send a PostScript language file to the printer. The Phaser 480X CD-ROM and diskettes include a PostScript Þle for PCs (PRNTCNFG.PS) and a Macintosh utility (Configuration Page) for printing the conÞguration page. For detailed instructions, refer to the Phaser 480X Drivers and Utilities Printing Reference.

  • Page 107: Printer Ports

    Printer ports This section includes information on the parallel and Ethernet ports. Information on the serial port is available on the CD-ROM, on the HAL and EuroHAL automated fax systems, and through the Internet. Refer to ÒAt a glance: electronic addresses and telephone numbersÓ on page 6-1. Parallel port The printer has a standard unidirectional, byte-wide parallel, synchronous port.

  • Page 108: Ethernet Port

    If you ordered your printer with the network option, you received the Network Utilities diskettes and the Network Utilities for Phaser Color Printers manual. Refer to that manual for complete information on Ethernet. Phaser 480X Color Printer Pin # Return...

  • Page 109: Specifications

    Technical Notes Specifications Temperature Operating: 15 C to 30 C (59 F to 86 F) Non-operating: 0 C to 35 C (32 F to 95 F) Storage: (without paper, transparencies, or transfer roll): Ð20 C to +55 C (Ð4 F to +131 F) Humidity Operating: 10% to 80% Relative Humidity, non-condensing Non-operating: 10% to 80% Relative Humidity, non-condensing...
  • Page 110 Vfg 241. in Germany. CE marked for the European Union. Low Voltage Directive EN60950, TÜV Licensed EMC Directive EN 50082-1 EN 55022 (CISPR 22 Class B) Phaser 480X Color Printer With Black transfer With 3-Color roll transfer roll (minutes:seconds) (minutes:seconds)

  • Page 111: Expanding Your Printing System

    Appendix Expanding Your Printing System Upgrade kits 4685F16 Z480F32 4680FP1 4680FP2 16-Mbyte SIMM for adding memory 32-Mbyte SIMM for adding memory Ethernet port upgrade kit; a SIMM that adds Ethernet hardware with EtherTalk and Novell protocols Information sheet with TCP/IP authorization code enables TCP/IP protocol (requires pre-existing Option P1 or FP1 kit) User Manual...

  • Page 112: Advantages Of Adding Memory

    In general, more memory improves throughput, provides more storage for downloadable fonts, and allows printing of the most complex images. Additional memory can also reduce ofßoad time by increasing the size of input buffers for all ports. Memory configurations for Phaser 480X printers Memory Standard Add one 16-Mbyte SIMM...

  • Page 113: Adding A Hard Disk For Font Storage

    Compatible hard disks The Phaser 480X can use most SCSI hard disks that support the full SCSI command set. Also, most SCSI hard disks that work with an Apple LaserWriter will work with a Phaser 480X. Contact your computer or printer dealer for information.
  • Page 114 The CD-ROM or diskettes include utility Þles that enable and disable the Sys/Start Þle (refer to the Phaser 480X Drivers and Utilities Printing Reference for more information).
  • Page 115 Connecting one disk Make sure that the computer, printer, and external disk are turned off before you connect or disconnect the SCSI cables. Printer with a built-in SCSI terminator PrinterÕs SCSI port External disk SCSI port Terminator (not required if the disk has a built-in terminator) PHASER 480 Serial MODEL 4688...
  • Page 116 Each disk must have a unique SCSI ID number. Do not turn on the printer or disks until each disk has a unique number. Turn on the external disks before turning on the printer. Phaser 480X Color Printer C A U TI O N Th is pr in te r is set...

  • Page 117: Moving Your Printer

    This can only be done by a trained service technician. Contact your Tektronix service representative. Fuse values are 15 amps for 110 V and 6.3 amps for 220 V.

  • Page 118: Repacking Your Printer

    Tektronix shipping box, taking reasonable care to repack it properly. Failure to do so will result in damage to the printer. Call Tektronix if you need a replacement box. Also, if you are returning the printer for service, call Tektronix for a return authorization number.
  • Page 119 Insert the medium-sized foam shipping block inside the printer behind the paper guide. Attach the long foam shipping block to the paper clamp bar: Use the black rubber belt to move the paper clamp bar so that it is positioned directly over the label Position paper clamp bar HERE to clear a paper jam Insert the shipping block under the paper clamp bar.
  • Page 120 Close the top cover; the thermal head must be resting on the rubber cushions. Secure the top cover closed. Use masking tape. Phaser 480X Color Printer The rubber cushions protect the thermal head. If they are positioned incorrectly, the thermal head will be damaged in shipping.
  • Page 121 Repack the printer in the Tektronix shipping box. Keep the printer level when moving. Moving Your Printer 8849-50 User Manual...

  • Page 123: Regulatory Information

    Appendix Regulatory Information Canadian EMC (Electromagnetic Compatibility) regulatory standards This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le prŽsent appareil numŽrique nÕŽmet pas de bruits radioŽlectriques dŽpassant les limits applicables aux appareils numŽriques de la classe B prescrites dans le R•glement sur le brouillage radioŽlectrique ŽdictŽ...
  • Page 124 Low Voltage Directive 73/23/EEC, the Electromagnetic Compatibility Directive 89/336/EEC, and the law governing the operation of radio-frequency equipment (HFfG) 9 August 1949. Phaser 480X Color Printer (for 220 VAC equipment) Phaser 480X Safety of Information Technology Equipment including...

  • Page 125: Fcc Class B Device (For 110 Vac Equipment)

    The equipment described in this manual generates and uses radio frequency energy. If it is not installed and used properly in strict accordance with TektronixÕ instructions, it may cause interference with radio and television reception. This equipment has been tested and veriÞed to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 126: Material Safety Data Sheet

    Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws, regulations, and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate. Tektronix, Incorporated is complying with government regulations by providing Material Safety Data Sheets for our products.
  • Page 127 Regulatory Information Section III – Hazards identification Potential Health Effects: Eyes: Non-irritating. Skin: Non-irritating. Inhalation: Not considered a route of exposure. Ingestion: Not considered a route of exposure. Section IV – First aid measures This material is a coated Þlm. No medical emergency is foreseen when product is used as intended.
  • Page 128 Hazardous Polymerization: Not applicable. Section XI – Toxicological information Mutagenicity: Pigments: Phaser 480X Color Printer All materials in product subjected to Ames Test and found to be negative. Acute oral toxicity: LD50 rat >5000 mg/Kg Acute dermal toxicity: LD50 rat >5000 mg/Kg...
  • Page 129 Regulatory Information Section XII – Ecological information No data available. Section XIII – Disposal considerations Dispose in accordance with all Federal, State or Local regulations. This Þlm is not considered a hazardous waste under RCRA 40 CFR 261. Section XIV – Transport information D.O.T.: Not applicable.
  • Page 130 Section XVI – Other information Original preparation date: 9/30/93 R.C. Tektronix, Incorporated P.O. Box 500 Chemical Documentation Mail stop 55-769 Beaverton, Oregon 97077 Phone: Phaser 480X Color Printer Printer information: 1-800-835-6100 MSDS information: (503) 627-7255...
  • Page 131 Index 4-color printing, memory requirements B-2 accessories 5-3 alcohol isopropyl 4-4 purity 4-4 using 4-4 America On-Line 6-1 automated fax system 6-4 BBS (Bulletin Board Service) 3-6 black and white 6-17 Bulletin Board Service (BBS) 6-2 calibrating colors PhaserMatchª 1-3 CD-ROM 1-4 2-15 2-21...
  • Page 132 2-24 installing on Macintosh 2-23 installing on PC 2-21 LaserWriter 3-3 LaserWriter 8.x 3-3 Phaser 480X drivers 2-23 Phaser 480X GX driver 2-23 drivers and utilities 1-4 dye-sublimation 1-1 Dynamic Correction 1-2 endcaps 2-7 ERROR indicator 6-14...
  • Page 133 2-1 drivers 2-1 2-21 installing drivers from CD-ROM 2-21 installing drivers from diskettes 2-21 PC ports 2-1 Phaser 480X driver 2-24 setting up 2-1 software 2-21 transfer roll 2-7 Internet addresses 6-1 Internet, information access 2-15 inventory 2-2...
  • Page 134 2-18 parallel port, printer signals A-3 Phaser 480X diskettes color adjustments 3-16 to download fonts 3-18 Phaser 480X drivers 2-23 Phaser 480X GX driver 2-23 PhaserMatchª 1-3 PhaserPrint for Photoshop 1-4 PhotoÞne 1-2 Photoshop 1-4 pick roller See paper-pick roller...
  • Page 135 printing problems communications 6-12 with a Macintosh 6-12 with a PC 6-13 problems and solutions 6-7 protocols EtherTalk B-1 Novell B-1 TCP/IP B-1 RAM 1-3 READY indicator 7-4 rear panel 7-1 switches 4-7 rear panel switches 3-15 cleaning mode 7-2 start-up Þle B-4 registering your printer 2-4 regulatory information D-1...
  • Page 136 6-9 frequent paper jams 6-15 frequent paper-picking errors 6-15 image does not Þnish printing 6-14 Index-6 Phaser 480X Color Printer image prints in black and white instead of color 6-17 images are cut off 6-16 images are off-set 6-16...

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