KitchenAid KEK1522 Instructions Manual page 12

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Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We're so confident the quality of our
products meets the exacting standards of
KitchenAid that, if your Pro Line
should fail within the first five years of
ownership, KitchenAid will arrange to deliver
an identical or comparable replacement to
your door free of charge and arrange to
have your original Pro Line
returned to us. Your replacement unit
will also be covered by our five-year limited
warranty.Please follow these instructions to
receive this quality service.
Hassle-Free Replacement Warranty – Canada
We're so confident the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
Pro Line product should fail within the first
®
five years of ownership, KitchenAid Canada
will replace your Pro Line
identical or comparable replacement. Your
replacement unit will also be covered by our
five-year limited warranty. Please follow these
instructions to receive this quality service.
If your Pro Line product should fail within
®
the first five years of ownership, take the
Pro Line product or ship collect to an
®
Authorized KitchenAid Service Centre.
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-832-7173 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P .O. Box 218, St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased your Pro Line
product for information on how to obtain
service.
®/™ © 2016 KitchenAid. All rights reserved. Used under license in Canada.
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product
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product
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product with an
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If your Pro Line product should fail within
®
the first five years of ownership, simply call
our toll-free Customer eXperience Center
at 1-800-832-7173 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P .O. Box numbers, please.)
When you receive your replacement
Pro Line product, use the carton and
®
packing materials to pack up your original
Pro Line product.
®
In the carton include your name and
complete shipping address along with a copy
of the proof of purchase (register receipt,
credit card slip, etc.). Your replacement
Pro Line product will be returned prepaid
®
and insured. If you are unable to obtain
satisfactory service in this manner call our
toll-free Customer eXperience Centre at
1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7