TP-Link HC220-G1 User Manual

TP-Link HC220-G1 User Manual

Ac1300 home wi-fi system
Table of Contents

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User Guide
AC1300 Home Wi-Fi System
HC220-G1
191002085
REV1.0.0

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Table of Contents
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Summary of Contents for TP-Link HC220-G1

  • Page 1 User Guide AC1300 Home Wi-Fi System HC220-G1 191002085 REV1.0.0...
  • Page 2: Table Of Contents

    Contents About This Guide ......................1 Chapter 1. Get to Know Your Devices....... . .2 1.
  • Page 3 7. 2. Share Local Resources over the Internet by Virtual Server ....33 7. 3. Open Ports Dynamically by Port Triggering ........34 7.
  • Page 4: About This Guide

    The Quick Installation Guide can be found where you find this guide or inside the package of the product. Specifications can be found on the product page at http://www.tp-link.com. A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com.
  • Page 5: Chapter 1. Get To Know Your Devices

    Chapter Get to Know Your Devices This chapter introduces what your devices can do and shows its appearance. It contains the following sections: • Product Overview • Appearance...
  • Page 6: Product Overview

    1. 1. Product Overview TP-Link home Wi-Fi system use multiple devices to provide a seamless, intelligent and easy-to-configure mesh network that covers the entire home. The system consists of three routers, one works as the Controller and the other two work as Satellite.
  • Page 7: Buttons And Ports

    Chapter 1 Get to Know Your Devices LED Explanation Name Status Indication The wireless function is enabled, and the device is in the Flashing Green factory default state. The wireless connection between Controller and Satellite is Solid Green successful, and the signal is strong. The wireless connection between Controller and Satellite is (Wireless) Solid Orange...
  • Page 8 Chapter 1 Get to Know Your Devices Item Description For pairing the Controller and the Satellite and starting WPS process. 1 Sync Button Press the button for 1 second to start a WPS process, press for 5 seconds to start a synchronization process. Combined with WAN/LAN interface capabilities, which can be used to connect 2 WAN/LAN Port the device to the Internet or Ethernet network devices.
  • Page 9: Chapter 2. Connect The Hardware

    Chapter Connect the Hardware This chapter contains the following sections: • Position the Devices • Connect Your Controller...
  • Page 10: Position The Devices

    Bluetooth devices, cordless phones and microwaves. 2. 2. Connect Your Controller You can set any one of the HC220-G1 routers as the Controller and the remaining two as Satellites. The Controller provides two working modes: Router Mode and AP Mode. You can choose the mode to better suit your network needs and follow the guide to complete the configuration.
  • Page 11 Chapter 2 Connect the Hardware 1 ) Turn off the modem, and remove the backup battery if it has one. 2 ) Connect the modem to the Controller’s WAN/LAN port with an Ethernet cable. 3 ) Turn on the modem, and then wait about 2 minutes for it to restart. 4 ) Turn on the Controller.
  • Page 12: Access Point Mode

    1 ) Tap the WPS icon on the device’s screen. Here we take an Android phone as an example. 2 ) Immediately press the Sync button on your Controller. 3 ) The System Status LED flash for about two minutes during the WPS process. WLAN TP-Link Close to HomeNetwork TP-Link_123 TP-Link_ABC...
  • Page 13: Connect Your Satellites

    Chapter 2 Connect the Hardware 2. Connect the Controller to your wired host router’s Ethernet port via an Ethernet cable as shown above. 3. Connect a computer to the Controller via an Ethernet cable or wirelessly by using the SSID (network name) and password printed on the label at the bottom of the Controller.
  • Page 14: Chapter 3. Log In To Your Controller

    Chapter Log In to Your Controller This chapter introduces how to log in to the web management page of the Controller.
  • Page 15 Chapter 3 Log In to Your Controller With the web management page, it is easy to configure and manage your Controller. The web management page can be used on any Windows, Macintosh or UNIX OS with a Web browser, such as Microsoft the Internet Explorer, Mozilla Firefox or Apple Safari. Follow the steps below to log in to your Controller.
  • Page 16: Chapter 4. Set Up Internet Connection

    Chapter Set Up Internet Connection This chapter introduces how to connect your Controller to the internet. The Controller is equipped with a web-based Quick Setup wizard. It has necessary ISP information built in, automates many of the steps and verifies that those steps have been successfully completed.
  • Page 17: Use Quick Setup Wizard

    Chapter 4 Set Up Internet Connection 4. 1. Use Quick Setup Wizard The Quick Setup wizard will guide you to set up your Controller. Your Controller provide two working modes, Router Mode Mode. You will be asked to choose a working mode at the first login. 4.
  • Page 18 Chapter 4 Set Up Internet Connection • Internet Connection Type: Select your internet connection type and enter the corresponding information (if required) provided by your ISP. Three connection types are supported: Dynamic PPPoE Static • 6to4 Tunnel Enable: Enable or disable the 6to4 tunnel function. •...
  • Page 19: Set Your Controller Working In Ap Mode

    Chapter 4 Set Up Internet Connection 4. 1. 2. Set Your Controller Working in AP Mode 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Click Quick Setup on the top of the page and start the configuration by choosing Mode and click Next.
  • Page 20: Set Up An Ipv6 Internet Connection

    Chapter 4 Set Up Internet Connection 3. Customize your wireless network name(SSID) and the password. You can keep the default settings or change it to a new one, both fields are case-sensitive, and then click Next to have a brief summary of your internet setup. Note: If you have changed the preset wireless network name (SSID) and wireless password during the Quick Setup process, all your wireless devices must use the new SSID and password to connect to your network.
  • Page 21 Chapter 4 Set Up Internet Connection 3. Select your WAN Interface Name (Status should be Connected) and click the (Edit) icon. 4. Scroll down the page to enable IPv6, and configure the IPv6 parameters. • Addressing Type: Consult your ISP for the addressing type (HCPv6 SLAAC).
  • Page 22: Chapter 5. Add Satellites To Your Network

    Chapter Add Satellites to Your Network This chapter describes how you can add the satellites to your network and extend the wireless coverage. This chapter contains the following sections: • Sync Your Satellites • Place Your Satellites...
  • Page 23: Sync Your Satellites

    The Wireless LEDs of the Controller and the Satellite should be solid green after successful synchronization. 4. Repeat step 1-3 to sync another Satellite. Tips: 1. You can check the sync status on the web management page by visiting http://tplinkwifi.net, going to Settings > Network Map and clicking the HC220-G1 icon.
  • Page 24 Chapter 5 Add Satellites to Your Network 2. For more information on the management of your Satellites, please refer to Manage Your Satellites.
  • Page 25: Place Your Satellites

    Chapter 5 Add Satellites to Your Network 5. 2. Place Your Satellites After the Sync processes are complete, you may need to move your Satellites to appropriate places to extend the wireless signal coverage. The exact locations depend on the architectural style and layout of your house, please note that the Wi-Fi signal of one Satellite at least must be within the range of your Controller’s Wi-Fi signal in order to sync with the Controller.
  • Page 26 • After the placement, if the Wireless status LED of Satellite is orange or red, please move it closer to the Controller, you can check the connection status and wireless signal status on the web management page by visiting http://tplinkwifi. net, going to Settings > Network Map and clicking the HC220-G1 icon.
  • Page 27: Chapter 6. Network Security

    Chapter Network Security This chapter guides you on how to protect your home network from unauthorized users by implementing network security functions. You can block or allow specific client devices to access your wireless network using MAC Filtering, or using Access Control for wired and wireless networks, or you can prevent ARP spoofing and ARP attacks by using IP &...
  • Page 28: Firewall & Dos Protection

    Network Security Chapter 6 6. 1. Firewall & DoS Protection The SPI (Stateful Packet Inspection) Firewall and DoS (Denial of Service) Protection protect the router from cyber attacks. The SPI Firewall can prevent cyber attacks and validate the traffic that is passing through the router based on the protocol.
  • Page 29: Service Filtering

    Network Security Chapter 6 2. The protection will be triggered immediately when the number of packets exceeds the preset threshold value, and the vicious host will be displayed in the Blocked DoS Host List. 6. 2. Service Filtering With Service Filtering, you can prevent certain users from accessing the specified service, and even block internet access completely.
  • Page 30: Access Control

    Network Security Chapter 6 5. Select a Service Type from the drop-down list and the following four boxes will be automatically filled in. Select Custom when your desired service type is not listed, and enter the information manually. 6. Specify the IP address(es) that this filtering rule will apply to. 7.
  • Page 31 Network Security Chapter 6 3. Select the access mode to either block (recommended) or allow the device(s) in the list. To block specific device(s) 1 ) Select Blacklist and click Save. 2 ) Select the device(s) to be blocked in the Online Devices table (or click the under the...
  • Page 32: Ip & Mac Binding

    Network Security Chapter 6 3 ) Enter the Device Name Address. (You can copy and paste the information from Online Devices table if the device is connected to your network.) 4 ) Click Save. Done! Now you can block or allow specific client devices to access your network (via wired or wireless) using the Blacklist or Whitelist.
  • Page 33 Network Security Chapter 6 3. Bind your device(s) according to your needs. To bind the connected device(s) 1 ) Select the device(s) to be bound in the List. 2 ) Click Bind to add to the Binding List. To bind the unconnected device 1 ) Click Add.
  • Page 34: Chapter 7. Nat Forwarding

    TP-Link router includes four forwarding rules. If two or more rules are set, the priority of implementation from high to low is Virtual Servers, Port Triggering, UPNP and DMZ.
  • Page 35: Translate Address And Port By Alg

    Chapter 7 NAT Forwarding 7. 1. Translate Address and Port by ALG ALG (Application Layer Gateway) allows customized NAT (Network Address Translation) traversal filters to be plugged into the gateway to support address and port translation for certain application layer “control/data” protocols: FTP, TFTP etc. Enabling ALG is recommended.
  • Page 36: Share Local Resources Over The Internet By Virtual Server

    Chapter 7 NAT Forwarding 7. 2. Share Local Resources over the Internet by Virtual Server When you build up a server in the local network and want to share it on the internet, Virtual Server can realize the service and provide it to the internet users. At the same time virtual server can keep the local network safe as other services are still invisible from the internet.
  • Page 37: Open Ports Dynamically By Port Triggering

    Chapter 7 NAT Forwarding 4. Click View Existing Applications, and choose HTTP. The external port, internal port and protocol will be automatically filled in. Enter the PC’s IP address 192.168.23.100 in the Internal IP field. 5. Click Save to save the settings. Tips: 1.
  • Page 38 Chapter 7 NAT Forwarding address of the host. When the data from the internet returns to the external ports, the router can forward them to the corresponding host. Port triggering is mainly applied to online games, VoIPs and video players. Common applications include MSN Gaming Zone, Dialpad, Quick Time 4 players, and so on.
  • Page 39: Make Applications Free From Port Restriction By Dmz

    Chapter 7 NAT Forwarding 7. 4. Make Applications Free from Port Restriction by DMZ When a PC is set to be a DMZ (Demilitarized Zone) host in the local network, it is totally exposed to the internet, which can realize the unlimited bidirectional communication between internal hosts and external hosts.
  • Page 40: Chapter 8. Customize Your Network

    Chapter Customize Your Network This chapter introduces how to view or change the settings of your network using the web management page. It contains the following sections: • Check Network Map and Manage Your Satellites • Set Up Parental Controls •...
  • Page 41: Check Network Map And Manage Your Satellites

    Chapter 8 Customize Your Network 8. 1. Check Network Map and Manage Your Satellites With the network map, you can check whether you have successfully set up your internet connection, manage your Satellites and view the information of connected devices. 8.
  • Page 42: Manage Your Satellites

    2. Go to Settings > Netwrok Map and click the HC220-G1 icon. You can view the connection status between your Controller and Satellites and the specific information, including device name (editable), assigned IP address, MAC address and status. In the device table, the first row shows the information of Controller and the status of Controller shows the Internet connection status.
  • Page 43 Chapter 8 Customize Your Network To change the name of the Controller or the Satellites. 1 ) Locate the Device Name column and enter the new name(s). 2 ) Click Save to make the settings effective. For example, you can change the device names according to their location. To remove a Satellite from your Wi-Fi System 1 ) Click the Delete icon in the row of the Satellite you want to remove 2 ) Click...
  • Page 44: View Online Devices Information

    Chapter 8 Customize Your Network 3 ) Reset the removed Satellite to its factory default settings in preparation for your intended use. Tips: If you want to add the removed Satellite back to the Wi-Fi system, refer to Add Satellites to Your Network.
  • Page 45: Set Up Parental Controls

    For example, I want to allow my children’s devices (e.g. a computer or a tablet) to access only www.tp-link.com Wikipedia.org from 18:00 (6 PM) to 22:00 (10 PM) on the weekdays and not other time. How can I 1.
  • Page 46 Internet Access Time period. • With Whitelist selected, the controlled devices can only access websites containing the specified keywords during the Internet Access Time period. 7. Click Add a New Keyword and enter “www.tp-link.com” and “Wikipedia.org” as the keywords and click Save.
  • Page 47: Specify Wireless Settings

    Chapter 8 Customize Your Network 8. You can add up to 32 keywords for either Blacklist or Whitelist. Below are some sample entries for your reference. • Whitelist: Enter a web address (e.g. wikipedia.org) to allow access only to its related websites. If you wish to block all Internet browsing access, do not add any keyword to the Whitelist.
  • Page 48 Chapter 8 Customize Your Network To change the security option: 1. Go to Settings > Wireless > Wi-Fi Network. 2. Select a security option and security version and encryption type. WPA/WPA2 Personal is recommended, WPA2 uses the newest standard and the security level is the highest.
  • Page 49: Use Wps For Wireless Connection

    Chapter 8 Customize Your Network Channel Width: Select the channel width from the drop-down list. The default setting is Auto, which can adjust the channel width for your clients automatically. Transmit Power: Select Low, Middle, or High to specify the data transmit power. The default and recommended setting is High.
  • Page 50: Use Multiple Ssids

    Chapter 8 Customize Your Network 3. Take a note of the current Router’s PIN. You can also click the Generate button to get a new PIN. 4. Enter the PIN on the client device. (The default PIN is also printed on the label of the Controller.) 5.
  • Page 51: Change Lan Settings

    Chapter 8 Customize Your Network 4. Set the SSID and password, select the security options and other options. If you do not want your Controller and Satellites to broadcast the SSID, select the Hide SSID checkbox. 5. Repeat Step 4 to set other two wireless networks if needed, and click Save to make the settings effective.
  • Page 52: Use The Router As A Dhcp Server

    Chapter 8 Customize Your Network 4. Enter a new IP Address appropriate to your needs. 5. Select the Subnet Mask from the drop-down list. The subnet mask together with the IP address identifies the local IP subnet. 6. Keep the rest settings as default. 7.
  • Page 53: Reserve Lan Ip Addresses

    Chapter 8 Customize Your Network 6. Enter a value for the Address Lease Time. The Address Lease Time is the amount of time in which a DHCP client can lease its current dynamic IP address assigned by the Controller. After the dynamic IP address expires, the user will be automatically assigned a new dynamic IP address.
  • Page 54: Configure Ipv6 Lan Settings

    Chapter 8 Customize Your Network 5. Specify the IP address which will be reserved by the Controller. 6. Select the Enable This Entry checkbox and click to make the settings effective. 8. 5. Configure IPv6 LAN Settings Based on the IPv6 protocol, the Controller provides two ways to assign IPv6 LAN addresses: •...
  • Page 55: Configure The Dhcpv6 Server Address Type

    Chapter 8 Customize Your Network 8. 5. 2. Configure the DHCPv6 Server Address Type 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2. Go to Settings > Advanced Settings > DHCP Server. 3. Select IPv6 to configure IPv6 LAN parameters.
  • Page 56 Chapter 8 Customize Your Network 1. Visit http://tplinkwifi.net, and log in with the password you set for the router. 2. Go to Settings > Advanced Settings > Dynamic DNS. 3. Select the Service Provider (Dyndns or NO-IP). 4. Log in with your DDNS account, select a service provider and click Go to register ...
  • Page 57: Chapter 9. Manage Your Controller

    Chapter Manage Your Controller This chapter introduces how to change the system settings and administrate your home network. This chapter contains the following sections: • Set System Time • Test the Network Connectivity • Update the Firmware • Back up and Restore Configuration Settings •...
  • Page 58: Set System Time

    Chapter 9 Manage Your Controller 9. 1. Set System Time System time is the time displayed while the router is running. The system time you configure here will be used for other time-based functions like Parental Controls. You can manually set how to get the system time. Follow the steps below to set your system time.
  • Page 59: Update The Firmware

    9. 3. Update the Firmware TP-Link is dedicated to improving product features, giving you a better network experience. We will inform you through the web management page if there’s any update firmware available for your router.
  • Page 60: Back Up And Restore Configuration Settings

    Chapter 9 Manage Your Controller 1. Download the latest firmware file for the router from our website www.tp-link.com. 2. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 3. Go to Settings > System Tools >...
  • Page 61: Change The Login Password

    Chapter 9 Manage Your Controller To reset the router to factory default settings 1 ) Click Factory Restore to reset the Controller to its factory default settings. 2 ) Wait for the reset process to complete, and then the router will automatically reboot.
  • Page 62: Remote Management

    Chapter 9 Manage Your Controller Controller. You can also specify one device to manage the Controller and enable local management over a more secure way, HTTPS. Follow the steps below to allow only the specific device to manage the Controller via the local management over HTTPS.
  • Page 63: System Log

    Chapter 9 Manage Your Controller 3. Enable Remote Management Remote Management via HTTPS to allow for HTTPS connection. Keep the Port as the default setting. 4. Set the client device allowed for remote management. Select to allow all remote devices to manage the Controller. If you just want to allow a specific device to manage the Controller, select Only the Following IP/MAC Address and enter the IP/...
  • Page 64 Chapter 9 Manage Your Controller To view the system logs: You can view specific system logs by selecting the log type and level. Click Refresh to refresh the log list. To save the system logs: You can save the system logs to your local computer or a remote server. Click Save Log to save the logs in a txt file to your computer.
  • Page 65: Cwmp Settings

    Chapter 9 Manage Your Controller 9. 9. CWMP Settings The Controller supports CWMP (CPE WAN Management Protocol), also called TR- 069. This collects information, performs diagnostics and configures the devices automatically via ACS (Auto-Configuration Server). 1. Visit http://tplinkwifi.net, and log in with the password you set for the Controller. 2.
  • Page 66: 9. 10. Monitor The Internet Traffic Statistics

    Chapter 9 Manage Your Controller • Connection Request Authentication: Select this checkbox to enable authentication for the connection request. • Username/Password: Set the username/password for the ACS server to log in to the router. • Path: Enter the path for the ACS server to log in to the router. •...
  • Page 67: Faq

    Q1. What should I do if I forget my wireless password? The default wireless password is printed on the label of the router. If the password has been altered: 1. Connect your computer to the Controller using an Ethernet cable. 2.
  • Page 68 4 ) Click LAN settings and clear the following three options and click OK. 5 ) Go to Advanced > Restore advanced settings, click to save the settings.
  • Page 69 • Use another web browser or computer to log in again. • Reset the router to factory default settings and try again. If login still fails, please contact the technical support. Note: You must reconfigure the Controller to access the internet once it is reset. Q4.
  • Page 70 6. If you still cannot access the internet, please restore the Controller to its factory default settings and reconfigure it by following the instructions in Use Quick Setup Wizard. 7. Please contact our Technical Support if the problem persists. Q5. How to configure MAC address? You can manually change the MAC address of the Controller.
  • Page 71 2 ) Exit the wireless configuration tool (the TP-Link Utility, for example). 3 ) Select and right click on...
  • Page 72 2 ) If you cannot find the PIN or PIN failed, you may choose Connecting using a security key instead, and then type in the Wireless Password/Network Security Key. 3 ) If it continues to show note of Network Security Key Mismatch, it is suggested to confirm the wireless password of your wireless router.
  • Page 73 Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd.
  • Page 74 Component Name Model I.T.E POWER SUPPLY EVSA+24120-2001 Responsible party: TP-Link USA Corporation, d/b/a TP-Link North America, Inc. Address: 145 South State College Blvd. Suite 400, Brea, CA 92821 Website: http://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6803 E-mail: sales.usa@tp-link.com...
  • Page 75 The device is restricted in indoor environment only. We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
  • Page 76 Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15.
  • Page 77 2400 MHz - 2483.5 MHz (20dBm) 5150 MHz - 5250 MHz (23dBm) EU declaration of conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/ EC and 2011/65/EU.
  • Page 78 Caution: 1. The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; 2. For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p.
  • Page 79 NCC Notice: BSMI Notice − −...
  • Page 80 Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України. Safety Information • Keep the device away from water, fire, humidity or hot environments. • Do not attempt to disassemble, repair, or modify the device. •...
  • Page 81 Explanations of the symbols on the product label Symbol Explanation DC voltage Indoor use only RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/ EU in order to be recycled or dismantled to minimize its impact on the environment.

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