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Summary of Contents for TANDBERG Hub
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Page 1: User Manual
TANDBERG 3G Gateway User Manual Software version R2 D1384102 This document is not to be reproduced in whole or in part without permission in writing from:... - Page 2 The information in this document is furnished for informational purposes only, it is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable, however...
- Page 3 TANDBERG 3G Gateway User Manual This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us with comments and suggestions regarding the content and structure of this document.
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Page 4: Environmental Considerations
Through people’s use of TANDBERG’s products, the environment will benefit from less use of polluting transport. TANDBERG’s wide use of the concepts of outsourcing makes the company itself a company with a low rate of emissions and effects on the environment. - Page 5 If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions TANDBERG 3G Gateway User Manual...
- Page 6 TANDBERG 3G Gateway User Manual Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O.
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Page 7: Table Of Contents
Introduction...8 1.1 The TANDBERG 3G Gateway... 10 1.1.1 3G GATEWAY Capacity – typical scenarios ... 11 Installation ... 12 2.1 Unpacking ... 13 2.2 Connecting cables ... 14 2.3 3G Gateway Configuration... 15 Using the 3G Gateway ... 18 3.1 Call Overview ... 18 3.2 Dial from UMTS... -
Page 8: Introduction
The TANDBERG 3G Gateways enable sites on IP and UMTS Handsets to participate in meetings with each other with the quality and reliability found in all TANDBERG equipment. A 3G Gateway can operate either standalone or in tandem operation with a TANDBERG Video Portal. In the latter case the 3G Gateway needs to register itself with the respective Video Portal, which opens up a wide range of interactive video and call routing services. - Page 9 Up to 120 video sites can be connected at the same time. Call rate of 64 Kbit on ISDN side and 109kbps on IP side for each call is supported through the 3G Gateway. Video IVR Selecting IP endpoint from address book. TANDBERG 3G Gateway User Manual...
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Page 10: The Tandberg 3G Gateway
TANDBERG 3G Gateway User Manual 1.1 The TANDBERG 3G Gateway Front view The front panel provides 4 LAN interfaces, an LCD display, and an RS232 interface and control buttons. Rear view The back panel provides four PRI interfaces, which can be activated individually by software option keys, or 4 BRI interfaces depending on the configuration, one power switch/connector and a VGA connector. -
Page 11: Gateway Capacity - Typical Scenarios
TANDBERG 3G Gateway User Manual Blue Alarm indicates that the received frames are not synchronized properly. No LED’s light up, indicates that layer one framing is working (right protocol like for example EURO ISDN selected), however there is a problem at layer 2 caused by for example a CRC4 configuration mismatch. -
Page 12: Installation
TANDBERG 3G Gateway User Manual 2 Installation Precautions: Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface. -
Page 13: Unpacking
Make sure that it is possible to receive and to make Mobile(h324M) video calls from behind this line. Check this with your network operator! If you are behind a PABX make sure that the PBABX is capable of routing Mobile (H324M) video calls. TANDBERG 3G Gateway User Manual º º F and 95... -
Page 14: Connecting Cables
TANDBERG 3G Gateway User Manual 2.2 Connecting cables Power cable Connect the system power cable to an electrical distribution socket. ISDN PRI or BRI cables The E1/T1 cable should be connected to a CSU (Channel Service Unit). You will need a CSU between your 3G Gateway and the PRI line from your network provider. -
Page 15: Gateway Configuration
IP settings should be displayed. Press [ENTER] to access the IP settings menu. Us the [UP/DOWN] key to select IP Address. Press [ENTER] to access the IP address editing menu. TANDBERG 3G Gateway User Manual IP Settings IP Information IP Address... - Page 16 10. Use the [UP/DOWN] key to select yes or no and [ENTER] to confirm. 11. Use [ESC] key to navigate back to the main menu. Note that DHCP assigned IP-addresses are supported by the TANDBERG 3G Gateway (factory default), 3G Gateway start-up To start the 3G Gateway, please make sure that the power cable is connected, and press the power switch button at the back side to ‘1’.
- Page 17 TANDBERG 3G Gateway User Manual • Reboot the 3G Gateway. • Connect to the 3G Gateway via the serial interface once it has restarted. • Login with User Name pwrec. No password is required. • One will be prompted for a new password.
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Page 18: Using The 3G Gateway
TANDBERG 3G Gateway User Manual 3 Using the 3G Gateway 3.1 Call Overview The System Status windows of the Gateway can be accessed via the default URL: http://3G_Gateway_IP_Address/. The ‘Overview’ window presents information about all calls routed through the 3G Gateway, i.e. - Page 19 IP calls to other gateways. This is done to maintain availability for incoming UMTS calls when using multiple gateways. Resource Usage 90%. Click on the Usage link to see resource usage in detail. H.323 Busy on Load> 70%. Click on the Load link to adjust the value. TANDBERG 3G Gateway User Manual...
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Page 20: Dial From Umts
TANDBERG 3G Gateway User Manual 3.2 Dial from UMTS The 3G Gateway supports three different UMTS Dial In services: “DiD” Direct Inward dialing from a 3G handset. “IVR” Dialing terminals from a 3G handset via a selection menu. “Phonebook” Selecting an entry from a gateway phone book. - Page 21 When the call is connected audio and video are transmitted through the gateway. Sequence of Services To ensure best service to the incoming UMTS call, the gateway will first try to match the DID number, and then the IVR Phonebook number. TANDBERG 3G Gateway User Manual Allan.bjornstad Ball.klorin Ben.hockley...
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Page 22: Dial From Ip
TANDBERG 3G Gateway User Manual 3.3 Dial from IP IP endpoints and MCUs can call out through the gateway by using one of the services defined on the gateway. The gateway supports three different dial out services: “DiD” Direct Inward Dialing to a 3G handset. - Page 23 TANDBERG 3G Gateway User Manual Note that the bandwidth used for the call will be 109Kbit independent of the bandwidth selected on the IP endpoint, except for selecting 64 Kbit. However this will result in an audio only call.
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Page 24: View System Status
TANDBERG 3G Gateway User Manual 4 View System Status To view current gateway status, open ‘System Status’ as shown in the figure below. 4.1.1 ISDN PRI/BRI Status PRI Status The colored part of the system status indicates the condition of the ISDN PRI line. There are three possible conditions: •... - Page 25 EURO ISDN selected). However there is a problem at layer 2 caused by for example a CRC4 configuration mismatch. BRI Status The picture below shows the status page of a BRI version of the gateway. TANDBERG 3G Gateway User Manual...
- Page 26 TANDBERG 3G Gateway User Manual The BRI status displays the conditions of ISDN layer 1 and 2 separately. Green indicates up and in sync. Red indicates not in sync and indicate probably a disconnected ISDN line. Besides the indications on the webpage each ISDN BRI interface located at the back-side of the 3G Gateway has a green and orange LED.
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Page 27: Status
To view 3G Gateway information, open ‘System Information of the System status tab, as shown in the figure below. This page provides an overview of installed software and hardware. TANDBERG 3G Gateway User Manual Shows the IP address of the 3G Gateway. -
Page 28: Available Resources
TANDBERG 3G Gateway User Manual 4.1.4 Available Resources To view available resources of the 3G Gateway, open ‘Available Resources’ of the System status tab, as shown in the figure below. This tab shows the actual System Load, the amount of video calls and the amount of available ISDN channels. -
Page 29: Configure The 3G Gateway
SS7 (Only available when enabled with option key) Save When all settings are entered, please press the ‘Save’ - button to store the new settings. Note changing from E1 to T1 configuration requires a restart of the unit. TANDBERG 3G Gateway User Manual... -
Page 30: Bri Configuration
TANDBERG 3G Gateway User Manual Interface Configuration This section configures the PRI or ISDN interface. PRI CRC-4 Used for most E1-PRI configurations. If your network equipment does not support this feature, switch off PRI CRC-4. Bearer capabilities Within ISDN different bearer capabilities are used to signal the type of data (Voice, Data, H320, H324M), which is used by switches and other equipment to determine what to do with the data or the call (compressing voice data neglect etc). - Page 31 DiD or an IVR menu when the BRI lines have different numbers. It is therefore strongly recommended that all ISDN BRI lines have the same number range. Contact your ISDN or telecom supplier about numbering plans of ISDN lines. TANDBERG 3G Gateway User Manual...
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Page 32: Ss7 Configuration
TANDBERG 3G Gateway User Manual 5.2 SS7 Configuration To configure the Signaling System 7 (SS7 signaling) of the ISDN SS7 trunks click the ‘SS7’ link of the ‘System configuration’ tab, as depicted in the figure below. General • Originating Point Code (OPC). A number between 0-2 signaling point, in this case the 3G Gateway, within a telephone network. - Page 33 TANDBERG 3G Gateway User Manual Save When ready to store the new settings, press ‘Save’. These settings will take effect when the system has been restarted. Restart This button will restart the 3G Gateway. Any changes made in the SS7 Configuration of the 3G Gateway will take effect after the system has been restarted.
- Page 34 TANDBERG 3G Gateway User Manual Example2 Suppose 2 out of 4 trunks are connected to one switch and the other 2 to another switch. Now SS7 signaling fail-over is arranged via two switches and two Signaling Transfer Points (STPs) over 2 link sets, as can be seen from the schematic and the SS7 window below. Since the trunks are terminated by the switches, the DPCs of trunk 1 and 2 are 100 and 101, respectively.
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Page 37: Ip Configuration
Gateway The Static Gateway IP address is set to 127.0.0.1 by default. In case of a router enter its address here. Your LAN administrator will provide the correct value for this field. TANDBERG 3G Gateway User Manual... - Page 38 TANDBERG 3G Gateway User Manual Ethernet Speed • Auto The gateway will automatically detect the speed/duplex on the LAN. • 10Half The gateway will connect to the LAN using 10 Mbps/Half Duplex. • 10Full The gateway will connect to the LAN using 10 Mbps/Full Duplex.
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Page 39: Configuration
Problems with registration will be shown in the Status area and as a Red alarm on the ‘Overview’ page. Gatekeeper IP Address Enter the Gatekeeper IP Address that the 3G Gateway should register to. Leaving empty will result in direct dialing without the use of aliases. TANDBERG 3G Gateway User Manual... - Page 40 TANDBERG 3G Gateway User Manual Authentication Mode Register to the Gatekeeper without authentication. Auto Register to the Gatekeeper with H.235 authentication using ID/Password given below. Authentication ID, Password Enter the ID and password required to perform H.235 authentication at the Gatekeeper.
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Page 41: Sip Configuration
When ready to store the new settings, press ‘Save’. These settings will take effect when the system has been restarted. Restart This button will restart the Video Portal. Any changes made with respect to the SIP settings of the 3G Gateway will take effect after the system has been restarted. TANDBERG 3G Gateway User Manual... -
Page 42: Video Portal Configuration
TANDBERG 3G Gateway User Manual 5.6 Video Portal Configuration Video Portal Settings Video Portal Mode Note that setting the Video Portal Mode “On” all H323, SIP related tabs as well as the Service Configuration tab will disappear from the window (See figure below). -
Page 43: Snmp Configuration
‘password’ in order to receive a response from the SNMP agent in the 3G Gateway. Note that the SNMP Community name is case sensitive. System contact Used to identify the system contact via SNMP tools such as HPOpenView or TANDBERG Management Suite. TANDBERG 3G Gateway User Manual... - Page 44 TANDBERG 3G Gateway User Manual System location Used to identify system location via SNMP tools such as HPOpenView or TANDBERG Management Suite. SNMP Trap Host (1, 2 and 3) Identifies the IP-address of the SNMP manager. Up to three different SNMP Trap Hosts can be defined.
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Page 45: Miscellaneous Configuration
TANDBERG 3G Gateway User Manual 5.8 Miscellaneous Configuration To configure the miscellaneous settings on the 3G Gateway, open ‘Misc’ as shown in the figure below. Configuration To change the system name of the 3G Gateway, enter the new system name in the ‘System Name’... - Page 46 To enable a phonebook in the 3G Gateway it is required to configure a TMS server. Enter both the IP address and the phonebook path. External Manager settings To enable cooperation between the 3G Gateway and an external TANDBERG Management System (TMS) enter both its IP address and its path. Services The different IP services on the 3G Gateway - Telnet, Telnet Challenge, HTTP, HTTPS and SNMP can be disabled independently to prevent access to the system.
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Page 47: Software Upgrade
Note that to upgrade the 3G Gateway, a valid Release key and Software file is required. To expand software options additional Option keys are required. Contact your TANDBERG representative for more details. - Page 48 TANDBERG 3G Gateway User Manual After the .pkg file has been selected, this will be uploaded into the flash memory of the 3G Gateway, showing the screen below. In case of an incorrect Release Key, the original software will not be replaced; an error message...
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Page 50: Services Configuration
TANDBERG 3G Gateway User Manual 5.10 Services Configuration Dialing rules for both UMTS handsets, H.323 and SIP endpoints are configured via the services menu. In the services menu the following services types are distinguished: • “DiD” Direct inward dialing H.323/SIP endpoint or 3G terminal. -
Page 51: Ivr
It is also possible to submit a number of an IP endpoint when the extension is known. The figure below shows an example of the input screen. TANDBERG 3G Gateway User Manual Service type out Prefix/Nr (add) -
Page 52: Examples
TANDBERG 3G Gateway User Manual The numbers typed will appear after ca. 0.5 seconds on the screen. Pressing the # key after submitting the number triggers the 3G Gateway to make a connection with the respective endpoint. A separate phone number can be matched with an IVR phone book service. The figure below depicts an example of some phonebook entries. - Page 53 Service type DiD Net type (from): H323 From Prefix/Nr: 12346 From Postfix: Net type (to): SIP To Prefix/Nr: 1234567 To Postfix: @<SIP-Proxy-Address> When dialing number 12346 on an H323 endpoint, one is connected to 1234567@<SIP-Proxy- Address> TANDBERG 3G Gateway User Manual...
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Page 54: Appendices
TANDBERG 3G Gateway User Manual 6 Appendices Appendix 1: Declaration of Conformity Appendix 2: Using the front panel LCD keys... -
Page 55: Appendix 1: Declaration Of Conformity
TANDBERG 3G Gateway User Manual 6.1 Appendix 1: Declaration of Conformity... -
Page 56: Appendix 3: Using The Front Panel Lcd Keys
TANDBERG 3G Gateway User Manual 6.2 Appendix 3: using the front panel LCD keys Every button on the front panel has multiple functions due to the limited amount of keys. In this appendix it is explained what the different functions are at different levels. - Page 57 Up/Down: Scroll through Yes/No • ENTER: Confirm choice, State 1 • ESC: State 1 State 7: Choose Configuration option. • Up/Down previous/next, State 1 • ESC Cancel Edit, to State 2 • ENTER Confirm Edit, to State 2 TANDBERG 3G Gateway User Manual...
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Page 58: Technical Specifications
TANDBERG 3G Gateway User Manual Technical Specifications MeanTime Between Failures: NSA1046: 37404 hr (flash base) - Page 59 TANDBERG 3G Gateway User Manual Index Accessing the gateway 16 Actions 19 Add new entry 29 Authentication 7, 43 Available Resources 34 Bandwidth Option Key 49 Battery handling 3 Baudrate 45 BONDING 36 Border Controller 7, 28, 43 Cables 14...
- Page 60 TANDBERG 3G Gateway User Manual GATEWAY Capacity 11 Gateway capacity 61 Gateway capacity - calculation 61 Gateway Configuration 15 Gateway Extension Enquire Screen Picture Gateway Extension Enquire Sound 50 Gateway Features 57 Gateway start-up 16 H.264 58 H.323 Configuration 42 H.323 E.164 Alias 52...
- Page 61 TANDBERG 3G Gateway User Manual Precautions 12 Prefix (E.164) 53 PRI Alarms 32 PRI Configuration 35 PRI CRC-4 38 PRI Protocol 36 PRI Status 19, 31 PRI Trunk Grouping 36 Production of products 3 QoS Mode 43 QoS Mode Configuration 44...
- Page 62 TANDBERG 3G Gateway User Manual Using the Gateway 17 View System Status 31 Waste handling 3 Yellow Alarm 32...