14. Logging; About Logging; Viewing The Event Log; Controlling What Is Logged - TANDBERG Gatekeeper User Manual

14. Logging

14.1.

About Logging

The Gatekeeper provides logging for troubleshooting and auditing purposes.
14.2.

Viewing the event log

To view the event log, either issue the command:
eventlog [n/all]
where
n
all
or go to System Status
14.3.

Controlling what is Logged

14.3.1.
All Events have an associated level in the range 1-3, with level 1 considered the most important. The
table below shows the levels assigned to different events:
Level
Level 1
(User)
Level 2
(Protocol)
Level 3
(Protocol Verbose)
14.3.2.
You can control which events are logged by the Gatekeeper by specifying the log level. All events with a
level numerically equal to and lower than the specified logging level are recorded in the event log.
To set the log level, either issue the command:
xConfiguration Log Level: <1..3>
or go to System Configuration
Level drop-down menu.
By default, logging is set to level 1.
The number of lines (from end of event log) to display.
Displays the whole event log.
-> Event Log.

About Event levels

Assigned Events
High-level events such as registration requests and call attempts. Easily
human readable. For example:
call attempt/connected/disconnected
registration attempt/accepted/rejected
Logs of protocol messages sent and received (H.323, LDAP, etc) excluding
noisy messages such as H.460.18 keep-alives and H.245 video fast-
updates. . .
Protocol keep-alives are suppressed at Level 2. At logging level 3, keep-
alives are also logged.

Setting the log level

-> System and in the
TANDBERG Gatekeeper User Guide
Logging section, select the desired level from the Log
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