TANDBERG 6000 User Manual
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TANDBERG 6000 User Manual

Videoconferencing system
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User Manual

Software version E3/B8
D11935-12
This document is not to be reproduced in whole or in part
without permission in writing from:
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Summary of Contents for TANDBERG 6000

  • Page 1: User Manual

    User Manual Software version E3/B8 D11935-12 This document is not to be reproduced in whole or in part without permission in writing from:...
  • Page 2 TANDBERG Videoconferencing System...

  • Page 3: Trademarks And Copyright

    Waste handling: No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.

  • Page 4: Operator Safety Summary

    If the apparatus has been subjected to excessive shock by being dropped, or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions TANDBERG Videoconferencing System Equipment Markings The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltages”...

  • Page 5: Table Of Contents

    Contents Introduction ... 7 Menu structure ... 8 The TANDBERG 6000 Videoconferencing System ... 9 At a glance — the TANDBERG 6000 system ... 9 Installation ... 13 Precautions ... 13 Unpacking ... 13 MPORTANT Connecting cables ... 15 LEASE READ THIS Monitor configuration ...
  • Page 6 TANDBERG Videoconferencing System Advanced use ... 47 Main menu ... 47 Call quality ... 48 Presentations ... 50 Utilities ... 52 MCU services ... 55 Audio Settings ... 59 Video Settings ... 66 Terminal Settings ... 70 Network Configuration ... 70 LAN Settings ...

  • Page 7: Introduction

    Introduction This User Manual is provided to help you make the best use of your TANDBERG system. The TANDBERG system offers superior audio and video quality in a fully-featured unit. Main Features: • Supports videoconferencing via both IP and ISDN networks.

  • Page 8: Menu Structure

    View Site # Rel. Floor to site # End View Disconnect Site # Chair Control Terminate Meeting Press U Press O to select. TANDBERG Videoconferencing System Main Menu Audio MCU Services Settings Level Settings Level Settings Network Settings Call Settings Network...

  • Page 9: The Tandberg 6000 Videoconferencing System

    TANDBERG Videoconferencing System The TANDBERG 6000 Videoconferencing System At a glance — the TANDBERG 6000 system W.A.V.E. II camera main monitor 2nd (dual) monitor Remote Control Natural Audio Module II Codec Microphone...
  • Page 10 TANDBERG Videoconferencing System W.A.V.E. II Camera The Main Camera is mounted on top of the monitor. The Main Camera includes a high quality color camera with a fast pan/tilt/zoom action. The Main Camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom.

  • Page 11: Remote Control

    TANDBERG Videoconferencing System Cabinet The cabinet is easily movable with large wheels and handles. The Codec is located inside the cabinet. Below the Codec is an accessories drawer for storing the remote control, your user manual and other accessories. Push gently in on the drawer and it will pop out.

  • Page 12: Table Microphone

    The system will automatically equalize sound levels. Loud and soft voices are picked up and transmitted to the far end at approximately the same level. TANDBERG Natural Audio Module II The Natural Audio Module II is designed to improve audio quality during a videoconference. It is mounted in the cabinet above the Codec and consists of an audio system optimized for speech.

  • Page 13: Installation

    • High quality monitor (one or two, depending on configuration). XGA monitors are optional. Inside the cabinet you will find the accessories box which will contain the following: • W.A.V.E. II Camera • Two Table Microphones • Remote Control and Tracker with batteries • Documentation TANDBERG Videoconferencing System Installation...
  • Page 14 (where menus and incoming picture will be displayed). HE CAMERA SHOULD BE ALIGNED WITH THE FRONT EDGE OF THE MONITOR TO ENSURE THAT THE NOTE FROM THE REMOTE CONTROL TANDBERG Videoconferencing System SENSOR IN THE CAMERA CAN PICK UP SIGNALS...

  • Page 15: Connecting Cables

    TANDBERG Videoconferencing System Installation Connecting cables All cables needed in standard configuration are connected to the codec. Connect these cables to the other parts of the system: 1. Power cable Connect the system power cable and monitor power cable to an electrical distribution socket.

  • Page 16: Lan Cable

    Remember to select S-video (S-VHS) input to avoid a black and white picture. TANDBERG/LOEWE 33”/29” (PAL) monitor For the TANDBERG/LOEWE monitor external input 1 (199 AV1) is automatically selected. If ‘199 AV1’ is not selected, press the +/- buttons in front of the monitor until ‘199 AV1’ is selected.

  • Page 17: System Configuration

    ONNECT connect • Using the monitor remote control, adjust the volume on the monitor to a level of your choice. This volume will be the default volume for all calls. TANDBERG Videoconferencing System ‘T ’, ‘N ELECT THE MENU ERMINAL ETTINGS ’.
  • Page 18 For details, follow the instructions in chapter ‘Terminal Settings’, ‘Network Configuration’ in this manual. For further information refer to the examples in: Appendix 1: Connecting the system to ISDN using NT1 network adapters Appendix 2: Connecting the system to the Switched 56 network TANDBERG Videoconferencing System...
  • Page 19 Specify the necessary LAN settings according to the instructions from your LAN administrator. If there is an H.323 Gatekeeper present on your LAN, see also ‘H.323 Settings’. For details, follow the instructions in chapter ‘LAN Settings’ in this manual. TANDBERG Videoconferencing System Installation...

  • Page 20: Getting Started

    Getting started TANDBERG Videoconferencing System Getting started System start-up Your system should be in standby mode. When in standby mode, pressing any key or picking up the remote control will wake up the system. An incoming call will also wake up the system.

  • Page 21: Basics

    Used to make a call. The twelve number keys, (0-9), #, * operate in the same way as on a modern push-button telephone. These buttons are also used when entering a name into a text field. TANDBERG Videoconferencing System Getting started...

  • Page 22: Making And Ending Calls

    123.3.0.12. If a gatekeeper is present, you may place IP-calls using “telephone-style” numbers (an E.164 alias), according to the numbering plan implemented in the gatekeeper. The dialed number will then be translated into an IP-address by the gatekeeper. TANDBERG Videoconferencing System...
  • Page 23 (after connected to the MCU). ADDRESS IS USED TO ADDRESS DIFFERENT SYSTEMS ON THE SAME TCS-4 IS USED TO ADDRESS DIFFERENT SYSTEMS ON A TANDBERG Videoconferencing System ISDN LINE LAN,...
  • Page 24 CALL USING KBPS OR KBPS ‘2 :’ ARE DISPLAYED NTER THE SECOND NUMBER TANDBERG Videoconferencing System KBPS NETWORK Y DEFAULT THE SYSTEM WILL DIAL AN UNRESTRICTED CALL KBPS IF NECESSARY O FORCE A RESTRICTED CALL ORTH MERICA IT IS NECESSARY TO DIAL BOTH ‘128’...
  • Page 25 TANDBERG Videoconferencing System Getting started Selecting / setting default network To select a specific network, press the ‘Net’ Quick Key when you are in the Dial menu: 1 Highlight the network to be used in your call. 2 Press ‘Select’ to select network or press ‘Set as Default’ to set the selected network as your preferred choice for this and all subsequent calls.

  • Page 26: Correcting Keying Mistakes

    End a call disconnect To end a call, press D Correcting keying mistakes To delete the last digit (or character) entered, press D delete TANDBERG Videoconferencing System ONNECT ISCONNECT ELETE NDING A CALL WITCHING OFF THE MONITOR WILL NOT DISCONNECT...

  • Page 27: Directory

    The MultiSite entries will not be displayed when you are in a call. By using the dataport file system or external management systems like the TANDBERG Management Suite, it is possible to store 400 additional entries. These entries can only be changed from the dataport or the management system.

  • Page 28: Add New Entry

    To edit an entry, highlight the entry you want to edit and press ‘Edit Entry’. Edit the entry and select ‘Previous Menu’ to return to the Directory menu. Delete Entry To delete an entry, highlight the entry and press D TANDBERG Videoconferencing System ELETE...

  • Page 29: Add Multisite Entry

    ’ PER SITE SETTING MUST BE REDUCED TO CORRESPOND WITH THE TOTAL CAPACITY OF THE SYSTEM When finished, select ‘Save’ to save the Multisite entry. TANDBERG Videoconferencing System KBPS WO ENTRIES ARE ADDED ONE WITH UALITY PER SITE WILL BE...

  • Page 30: Microphone On/Off

    In a call, if audio is detected, the on-screen symbol will start to flash. Pressing M one more time will activate the microphone again. NOTE FF WILL MUTE AUDIO INPUTS TANDBERG Videoconferencing System . An on screen indicator will appear when the 4. I UDIO...
  • Page 31 This open padlock symbol is shown during the initialization phase for encryption. During this period the call is not secure. When the system is On Air in a Multisite conference, this symbol will be shown. * Optional feature TANDBERG Videoconferencing System General use...

  • Page 32: Do Not Disturb / Sleep Mode

    General use TANDBERG Videoconferencing System Do Not Disturb / Sleep Mode Press any Quick key when not in a call to activate the Quick Menu. When Do Not Disturb is activated, the system will not accept any incoming calls. The caller will hear a busy tone when calling this unit.

  • Page 33: Controlling The Main Camera

    HEN SELECTING THE DOC CAM OR PC VIDEO SOURCES THE SYSTEM WILL AUTOMATICALLY REQUEST FLOOR WHEN CONNECTED TO A CONFERENCE AS ULTI ITE HOST OR CONNECTED TO AN EXTERNAL TANDBERG Videoconferencing System zoom for zooming. THE ARROW KEYS WILL NAVIGATE IN THE MENUS to select the video source to be transmitted to the far end.

  • Page 34: Voice Activated Camera Positioning

    • disconnecting the call. An on-screen indicator ‘CamTrackOff’ will appear. HE CAMERA TRACKING SPEEDS MAY BE ALTERED IN THE TANDBERG Videoconferencing System MUST BE RELATED TO THEREFORE ALL PARTICIPANTS WHO ARE LOCATED CLOSEST TO HEN CAMERA TRACKING IS ACTIVATED AND A PERSON CLOSE TO ‘V...

  • Page 35: Presets

    Storing preset 10 to 15 To store preset 10-15 the TANDBERG Tracker has to be used: • Select which preset to be used on the TANDBERG Tracker (see separate documentation). • Press S once on the TANDBERG Remote Control and wait for the on-screen indicator to appear.

  • Page 36: Far End Camera Control (Fecc)

    NOTE T DEPENDS ON THE FAR END SYSTEM CONFIGURATION IF THE FAR END DOCUMENT CAMERA IS DISPLAYED WHEN To prevent others controlling your camera, select ‘Far End Camera Control:Off’ in ‘Utilities’. TANDBERG Videoconferencing System for zooming. zoom AM IS PRESSED...

  • Page 37: Sending And Receiving Snapshots

    • Press F until the ‘FarEndCamera’ on screen indicator is displayed. • Press S . A snapshot from the far end is automatically displayed. NAPSHOT TANDBERG Videoconferencing System NOTE HEN IN A CONFERENCE AS MCU, SENDING A SNAPSHOT WILL AUTOMATICALLY INITIATE A FLOOR REQUEST ‘P...

  • Page 38: Duo Video

    NOTE IDEO N EXTRA CALL WILL BE MADE AND * - Optional feature. TANDBERG Videoconferencing System IDEO WITHIN THE SAME CALL T IS NOT NECESSARY TO MAKE A NEW CALL AND THE CONNECT TIME IDEO IS ALSO UNI DIRECTIONAL AND HENCE...
  • Page 39 F THE MAIN CONNECTION IS SHOWN IN FULL SCREEN CONNECTION SOURCE If both connections are selected to display the same video source, Duo Video will be closed. TANDBERG Videoconferencing System . Select if you want to disconnect only the Duo Video ISCONNECT...

  • Page 40: Multisite (Mcu)

    * - R 1-3 ISDN EQUIRES CHANNELS AVAILABLE * - Optional feature. TANDBERG Videoconferencing System A conference can consist of any combination of ISDN/IP sites. It is possible to have telephone meetings with up to 5 participants. The MultiSite supports both Voice Switched and Continuous Presence mode (see ‘MCU Services’...

  • Page 41: Multisite Cascading

    TANDBERG Videoconferencing System General use MultiSite cascading By connecting four MultiSite systems together, it is possible to connect up to 10 video sites (including the four MultiSite sites) plus 4 audio sites (telephones), see drawing below. The host can connect up to 3 other video systems with MultiSite functionality. The host can use Voice Switched or Continuous Presence mode.
  • Page 42 To use another network operator, press ‘Net’ and select operator in the Net menu. connect • Press C ONNECT T IS POSSIBLE TO CONNECT SEVERAL TELEPHONES TANDBERG Videoconferencing System SITES IN ADDITION TO THE HOST KBPS WHEN CONNECTING THE OTHER SITES VIDEO SYSTEMS TELEPHONES...
  • Page 43 Disconnecting sites from a conference disconnect To disconnect a site or end the conference, press D • Select site and press O To end the meeting press ‘Disconnect All’. TANDBERG Videoconferencing System ISCONNECT or ‘Disconnect Site’. General use O FIND THE DIAL IN NUMBERS FOR THE ‘M...

  • Page 44: Pc Presenter

    PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The TANDBERG video conferencing system and your PC must be connected to a LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.

  • Page 45: Web-Interface

    See ‘LAN Settings’ in ‘Advanced use’ for further information. • Start your Web-browser. In the address field type the IP-address of the codec. Enter the password and the Web-page of the codec will be shown. The default password is ‘TANDBERG’. Text Chat / Closed Captioning While in an ISDN or IP call to another system supporting Text Chat (T.140), select ‘Text Chat’...

  • Page 46: T.120 And Other Pc Applications

    The system has been specially designed to work with interactive programs and includes a data channel that can send and receive data to and from the far end at speeds of up to 38,400 baud. COM port * - Not available when XGA monitor option is installed TANDBERG Videoconferencing System T.120 / data Dataport 1...

  • Page 47: Advanced Use

    M Menu Password It is possible to password protect the menus on the TANDBERG system. To activate this feature, specify a Menu Password in the Utilities menu. By doing this, only dialing and camera control commands will be available. When pressing the M key, the user will be asked to enter the Menu Password as can be seen below.

  • Page 48: Call Quality

    - If option ‘Presenter’ is not installed or if H263 is not used, only CIF resolution will be used for all selections. - MainCam/Aux/VCR will select ‘Motion’. DocCam/PC will select ‘Sharpness’. - E2 only TANDBERG Videoconferencing System NTSC (SIF: 352...

  • Page 49: Advanced Call Quality

    Video off/on, Audio off/normal/high Advanced Shows video/audio standards (Example: Video: H261 CIF, Audio: G722). * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. ** E2 only TANDBERG Videoconferencing System Advanced use ‘A ’ NOTE...

  • Page 50: Presentations

    Manual: Duo Video must be opened by pressing C * - Requires option ‘Presenter’ and H263 video. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. ** - 4CIF: PC and DocCam, otherwise CIF. TANDBERG Videoconferencing System select ‘Presentation Mode: Normal’. NAPSHOT again.
  • Page 51 MCU conference. When selecting ‘Doc Cam’ or ‘PC’ video sources, the system will not Request Floor. * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. TANDBERG Videoconferencing System Advanced use ELFVIEW...

  • Page 52: Utilities

    Dual Monitor Selfview, snapshots and Duo Video will be displayed on the 2nd monitor. Off: The 2nd monitor shows Selfview only. TANDBERG Videoconferencing System to switch the microphone on. key. ONNECT...

  • Page 53: Mcu Status Line

    • when using the Web-interface. • when the codec is acting as an SNMP Agent. • towards a DHCP server. • as an H323 ID. Other systems can call in using this name instead of IP-number/IP-address. TANDBERG Videoconferencing System ‘O ’ ‘R...

  • Page 54: Web Snapshots

    Menu Password Enter the code which should be entered to get access to the menu system on the TANDBERG system. When pressing the ‘Menu’ button on the remote control, the user will be asked to enter the Password written here.

  • Page 55: Mcu Services

    The system can also control external MCUs in a very flexible manner using the functions described below. URING AN CONFERENCE A STATUS LINE WILL PROVIDE INFORMATION ABOUT THE CONFERENCE ‘U ’, ‘MCU S TILITIES TATUS TANDBERG Videoconferencing System MCU, M ULTI WHICH SUPPORTS UP TO WITCHED AND ONTINUOUS RESENCE MODE ’.

  • Page 56: Quick Menu

    Advanced use TANDBERG Videoconferencing System Quick Menu When connected to an MCU RESS ANY UICK KEY WHEN IN A MULTIPOINT CONFERENCE TO ACTIVATE THE UICK This menu provides access to the most commonly used MCU functions. If ‘ Request Floor’ is selected, ‘Request Floor’ will change to ‘Release Floor’.

  • Page 57: Terminal Names

    Allows you to stop viewing the site previously chosen with ‘View Site #’, and returns your view to the site that is currently ‘On Air’. ‘V ’ ‘E ’ CAN BE USED BY ALL CONFERENCE PARTICIPANTS * - NOT supported by the MultiSite TANDBERG Videoconferencing System Advanced use...

  • Page 58: Chair Control

    Allows the chairman to disconnect any participant in the conference. Terminate meeting Allows the chairman to terminate the conference altogether. * - NOT supported by the MultiSite TANDBERG Videoconferencing System N ORDER TO MAKE USE OF MUST SUPPORT HAIR ONTROL FEATURES THE (H.243).

  • Page 59: Audio Settings

    IT IS VERY IMPORTANT THAT THIS IS A FIXED MIXER MIGHT CAUSE THE ECHO CANCELLER TO MALFUNCTION Audio input 5 is intended for connection to external playback devices or to telephone add-on hybrids. TANDBERG Videoconferencing System UTOMATIC Advanced use SMART AND OTHER TYPES OF ADAPTIVE MIXERS...

  • Page 60: Level Settings

    Audio Technica AT871 Audio Technica AT851R TANDBERG Audio Science Audio inputs 4, 5 and 6 are set to a default level which is adhered to by most manufacturers of audio-visual equipment and is a level at which most audio-visual equipment (CD-players, VCRs) will work.

  • Page 61: Audio Outputs

    Audio Outputs Audio out 1 is intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2 is intended for connection to audio recording equipment or to a telephone add-on hybrid. The signal is a mix of audio from both the far end and local end (not from Audio in 5).

  • Page 62: Echo Control

    NR reduces constant background noise (e.g. noise from air-conditioning systems, cooling fans etc.). In addition, a highpass filter (Humfilter) reduces very low frequency noise. Choose On+NR to activate both Echo Control and Noise Reduction. TANDBERG Videoconferencing System ‘O ’ IF EXTERNAL ECHO CANCELLATION OR PLAYBACK EQUIPMENT IS USED...
  • Page 63 The system adapts slowly to acoustic changes in the room. Decrease the setting. After a change, the system will need a few seconds to re-adjust. Motion If you experience echo caused by movements in the room, increase the value. TANDBERG Videoconferencing System Advanced use...
  • Page 64 • Place all microphones as far as possible from noise sources. • Reduce the volume setting. Ensure that the loudspeaker does not distort the audio. TANDBERG Videoconferencing System AGC, IT IS CRUCIAL THAT THE LEVELS ON THE INPUT CONNECTORS ARE ADJUSTED CORRECTLY USING THE...

  • Page 65: Alert Speaker

    There are many audio settings and the codec could easily be made unusable by configuring these by mistake. It is therefore possible to return all audio settings to their factory default settings by using Restore Audio Defaults. TANDBERG Videoconferencing System Advanced use...

  • Page 66: Video Settings

    Pressing PC will use VNC to show images from your PC (see ‘VNC Settings’ for further information). * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. TANDBERG Videoconferencing System NOTE AMERA...

  • Page 67: Video Name

    OK. WHITE OBJECT SHOULD BE HELD IN FRONT OF THE CAMERA A FEW SECONDS BEFORE AND AFTER SELECTING Video Name TANDBERG Videoconferencing System As a default each video input corresponds to the name used on the remote control.

  • Page 68: Vga Settings

    Will sense the resolution on the ‘VGA input’ port and use the same resolution on the ‘VGA Out’ port. VGA: Will force ‘VGA out’ to VGA(640X480). SVGA: Will force ‘VGA out’ to SVGA(800X600). XGA*: Will force ‘VGA out’ to XGA(1024X768). * - E2 Only TANDBERG Videoconferencing System ‘VGA O ’ ‘M ’, NOTE F YOU SET...

  • Page 69: Vnc Settings

    To activate VNC, press ‘PC’ on the remote control. Please make sure that ‘PC’ is set to ‘VNC’ in the ‘Video Settings Menu’. See also ‘PC SoftPresenter’ section for further information. * - Requires option ‘Presenter’. To check which options are installed, see the ‘System Info’ menu in ‘Diagnostics’. TANDBERG Videoconferencing System NOTE Advanced use...

  • Page 70: Terminal Settings

    Advanced use TANDBERG Videoconferencing System Terminal Settings This menu provides basic network setup for the unit and should be used when installing the system. Network Configuration Before using the system it is necessary to specify which network to use and define its settings.
  • Page 71 TANDBERG Videoconferencing System Advanced use If you want to use your system via Leased E1/T1, you should select ‘Current Network: Leased E1/T1’ and enter the ‘Leased E1/T1 Settings’ menu to set the Leased E1/T1 parameters. NOTE ‘L E1/T1’ ‘ISDN-PRI’ ‘E1/T1’.

  • Page 72: Isdn-Bri Settings

    (+ SPID NTER LINE NUMBERS ISABLE UNUSED LINES ISDN switch type Select the type of ISDN network connected to your unit. TANDBERG Videoconferencing System ISDN-BRI, MAKE THE FOLLOWING SETTINGS S IF REQUIRED NOTE NOTE OME SOFTWARE VERSIONS DO NOT SUPPORT...
  • Page 73 SPID numbers for each ISDN line from your telephone company, you must program both. Example: ISDN BRI 1: ISDN BRI 2: ISDN BRI 3: ISDN BRI 4: ISDN BRI 5: ISDN BRI 6: TANDBERG Videoconferencing System Numbers SPIDS 67838498 016783849800 67838498 016783849810 23478060 012347806000...
  • Page 74 Advanced use TANDBERG Videoconferencing System Advanced ISDN settings Subaddress Using a subaddress enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different subaddresses. To call a terminal with a subaddress, separate the ISDN telephone number and the subaddress with a ‘*’.

  • Page 75: Parallel Dial

    Sending Complete The system will send the ISDN message information element ‘Sending Complete’. The system will not send ‘Sending Complete’. TANDBERG Videoconferencing System Call 12345601 Line 1 Setup, Number1: 602 Validate Numbers (MSN): On...
  • Page 76 Enter the main number for your PRI line. If this number is programmed and ‘MSN: On’ (see ‘Validate numbers’ in ‘Advanced ISDN Settings’) only calls to this number will be answered. PRI Switch Type Select the type of PRI switch to which your unit is connected. TANDBERG Videoconferencing System ISDN-PRI, CONFIGURE THE FOLLOWING SETTINGS NOTE FORMAT IS PREDEFINED TO B8ZS.
  • Page 77 Channel hunting is normally used in conjunction with PRI daisy-chaining with Codec 1 TANDBERG units in the daisy-chain. If only TANDBERG units are used in the Low Channel: 10 High Channel: 20 daisy-chain, default setting should be used, as these units will find available B- Max Channel: 6 channels automatically.
  • Page 78 Advanced use TANDBERG Videoconferencing System In the example on the previous page, the unit will start searching for available B-channels at channel 20, since ‘Search’ is set to ‘High’ and ‘High Channel’ is set to 20. The unit will not search for channels below 10, since ‘Low Channel’...
  • Page 79 Service profiles for AT&T: NSF Service Disable SDN (including GSDN) Megacom 800 Megacom Accunet Long Distance International 800 MultiQuest Call Redirection Service TANDBERG Videoconferencing System Service profiles for Sprint: NSF Service Reserved Private Inwatts Outwatts TieTrunk Service profiles for MCI: NSF Service VNET/Vision...
  • Page 80 NOTE LL SETTINGS MUST BE IDENTICAL ON BOTH SIDES OF THE Line Settings This is the same menu as for ISDN-PRI. Please refer to section ‘ISDN-PRI Settings’. TANDBERG Videoconferencing System E1/T1 EASED CONNECTION E1/T1 G.703...

  • Page 81: External Network Settings

    Triggered’ when no handshake signals are available. ‘Manual’ should be used when no handshake signals are available and the external equipment requires a constantly connected line. ‘L O MAKE AN CALL WHEN EASED TANDBERG Videoconferencing System KBPS BPS USING THE XTERNAL ETWORK ’ IS SELECTED...
  • Page 82 RS366 DPR RS366 ACR RS366 CRQ RS366 PND RS366 DLO RS366 NB1 RS366 NB2 RS366 NB4 RS366 NB8 RS366 GND Cable Marking DSU V.35 TANDBERG Videoconferencing System Male 25pin Comments DSUB Twisted pair Twisted pair Twisted pair Twisted pair DSU RS366...

  • Page 83: Lan Settings

    This is used for streaming data to limit how many routers the data should pass before it is rejected. If TTL is set to 2, data will not traverse more than 2 router hops. * - Please contact your TANDBERG representative for further information. TANDBERG Videoconferencing System...
  • Page 84 After streaming is started, an easy way to view the streamed audio/video is to start your Web-browser and enter the IP-address of the streaming system. After the Web page of the codec is shown, click on ‘Streaming’. Alternatively, enter http://<codec ip-address>/stream.sdp. TANDBERG Videoconferencing System...
  • Page 85 Manual The codec will use a specific gatekeeper identified by ‘Gatekeeper IP-address’. The codec will not use a gatekeeper and an IP-address must be used in order to make an H.323 call. Gatekeeper IP-address This is the gatekeeper IP-address if you specify ‘Use Gatekeeper: Manual’. TANDBERG Videoconferencing System Advanced use...
  • Page 86 When dialing a number prefixed with digits specified by ‘H.323 Prefix’, and with ‘Net: Auto’, an H.323 call will be placed. Example: H.323 Prefix is ‘555’. Dialling ‘55582’ with ‘Net:Auto’ will select LAN. Register Pressing ‘Register’ will send a gatekeeper registration request. This request will also be sent when leaving the menu. TANDBERG Videoconferencing System...
  • Page 87 In the router, the following ports must be routed to the codec’s IP-address: Port 1720 Port 5555-5560 Port 2326-2365 Please contact your TANDBERG representative for further information. H.323 Ports Static When selecting static H323 ports for TCP connections the ports 5555 or 5556 will be used for Q931 and H245 respectively.
  • Page 88 Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. TANDBERG Videoconferencing System Used to define which priority audio, video, data and signalling should have in the network.
  • Page 89 When using DHCP, the default gateway will be set automatically. If the LAN utilizes static IP addresses, IP address, subnet mask, and default gateway must be specified by the LAN administrator. TANDBERG Videoconferencing System Advanced use HANGES IN THIS MENU WILL NOT HAVE...

  • Page 90: Snmp Settings

    SNMP Community SNMP Community names are used to authenticate SNMP requests. SNMP requests must have a ‘password’ in order to receive a response from the SNMP agent in the codec. NOTE SNMP C OMMUNITY NAME IS CASE SENSITIVE TANDBERG Videoconferencing System...

  • Page 91: Call Settings

    When pressing CONNECT or any number to make a call, an Access Code menu will be shown. The user will then have to enter the correct Access Code in order to make a call. No Access Code is necessary to make a call. TANDBERG Videoconferencing System Advanced use...

  • Page 92: Encryption Mode

    DES is not supported by all other sites, no other type of encryption will be initiated. AES* DES E NCRYPTION IS SUPPORTED FOR MIXED CONNECTED AT THE SAME TIME ULTISITE CAN RUN ENCRYPTED SITES AT * Optional feature TANDBERG Videoconferencing System ISDN/IP CALLS N ADDITION 128 K BPS AND ENCRYPTED SITES AT AES* -...

  • Page 93: Max Call Length

    DIALED WILL BE Using the three last profiles you can enter the name of a profile, prefix and network selection. This is useful if you have a fixed prefix for your service provider. TANDBERG Videoconferencing System , ISDN. I 12345678...

  • Page 94: Dataport Configuration

    When using this mode, it is necessary to have a TANDBERG system at the far end. Control The control interface provided by the Dataport...
  • Page 95 TANDBERG Videoconferencing System Advanced use Dataport 2 Dataport 2 is dedicated to the main camera and will not be available in standard configuration. The Codec will automatically detect WAVE cameras. If you are using a camera supporting the VISCA protocol, select ‘Mode: VISCA’.

  • Page 96: Language

    Advanced use TANDBERG Videoconferencing System Language The system supports 11 different languages for its on-screen menus. Select the preferred language and press OK to save. Software Options The system requires a valid option key to activate Security (contains Secure Conference AES), MultiSite and/or Presenter functionality.

  • Page 97: Diagnostics

    Sync when the channels are synchronised Active when all available channels are connected Releasing waiting for the network to confirm a release of the call Released when disconnected - the network has acknowledged the disconnection TANDBERG Videoconferencing System Advanced use...

  • Page 98: Cause Codes

    Incompatible destination 100 - Invalid information element contents 102 - Recovery on timer expiry 127 - Internetworking, unspecified 255 - TANDBERG specific. undefined cause code TANDBERG Videoconferencing System ’ TO BRING THIS MENU UP WHEN NOT IN THE MENU SYSTEM...

  • Page 99: Call Status

    · The far end will see and hear the local side (varies depending on implementation of loop functionality). · The local side will see its own video and hear its own audio (if the far end supports loop). TANDBERG Videoconferencing System Advanced use...

  • Page 100: Restore Defaults

    Advanced use TANDBERG Videoconferencing System If ‘Far End Loop’ is set to ‘RequestRemote’ while in a call and the call is subsequently disconnected, ‘Far End Loop’ will be set to ‘Off’. System Selftest The system performs a check to determine internal hardware integrity. Test Network is useful when you want to check if your network connection is active.

  • Page 101: Peripheral Equipment

    Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the TANDBERG 6000, thereby better integrating the system into your business environment.
  • Page 102 • 1 VCR output (line level) via RCA connector providing a mixed signal between audio from the local side (except from the VCR input) and audio from the far end. This output is intended for connection to a VCR. * E2 only TANDBERG Videoconferencing System...

  • Page 103: Dual Monitor

    • Set ‘Dual Monitor: On’ in ‘Utilities’ menu. XGA monitor* The TANDBERG 6000 can be delivered with XGA monitors as an option. This will allow you to display XGA images on your Dual Monitor. • Connect ‘VGA Out’ on the system to your XGA monitor.

  • Page 104: Document Camera

    If you want to use S-Video from the document camera, you can connect the document camera to the Aux input on the codec and set ‘Document Camera: Video2’ in ‘Video Settings’. Pressing D will then activate the S-Video input on the codec. TANDBERG Videoconferencing System on the remote control...

  • Page 105: Multiple Controllable Cameras

    TANDBERG Videoconferencing System Peripherals Multiple controllable cameras Attaching multiple cameras to one system expands visibility and is useful in large group applications. The system is able to control up to 4 WAVE-cameras. Optional WAVE cameras are supplied with the necessary cabling.

  • Page 106: Audioscience Microphone

    TANDBERG Videoconferencing System AudioScience microphone TANDBERG's award-winning AudioScience microphone is a ceiling-mounted, wide coverage, boundary microphone, that can eliminate the need for table microphones. It is designed to pick up the audio from all conference participants seated within in its pick-up area, defined by a quarter-sphere of approximately 14 foot (4.25m) radius extended in front of, and to the sides of the microphone.

  • Page 107: Video Cassette Recorder (Vcr)

    Audio Codec: Audio Output 3 VCR: Audio Input TANDBERG Videoconferencing System For playback, connect a cable between Video Out on the VCR and ‘VideoIn 4 (VCR)’ on the system. Connect a cable between Audio Out on the VCR and the VCR audio input on the system.

  • Page 108: Telephone Add-On

    You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video in sockets on the system. TANDBERG Videoconferencing System ULTI ITE HAS THE ABILITY TO ADD UP TO ISDN.

  • Page 109: Pc Applications

    TANDBERG Videoconferencing System Peripherals PC applications A PC can be connected to the system in two different ways. • Through the PC Presenter (VGA input), see section ‘PC Presenter’. • Through an RS232 data cable. T.120 and other PC applications A PC can be connected to the system using a serial cable.

  • Page 110: Additional Microphones

    You can connect up to three microphones to your system. The connectors are marked Mic1, Mic2 and Mic3. The connected microphones will by default be mixed. When more than one microphone is connected you have the option to use the Voice Activate Camera Positioning feature. TANDBERG Videoconferencing System LAN-port...

  • Page 111: Appendices

    Connect the first ISDN cable from ISDN 1 on the codec to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters. Connect the U-interface of your NT1 adapter to the line provided from your network provider. TANDBERG can provide NT- adapters.
  • Page 112 Important: Use the Quick key ‘Set Restrict (56k)’ in the Quality menu to specify a restricted call (56k) when you dial a number. Set Restrict (56k) Example: One number dialing enter: Two number dialing enter: TANDBERG Videoconferencing System ISDN1 BRI S/T TANDBERG Number: 1703111222...
  • Page 113 (Corresponding to ‘Cable Length’ - Go to main menu and enter ‘1)NETWORK’ menu. ‘7)SET LBO: 0.0 (According to information from Telco). - Also, other network parameters should be set according to information from your Telco. TANDBERG Videoconferencing System Adtran PRI-interface ‘1)FORMAT:ESF’, ‘2)CODE: B8ZS’...

  • Page 114: Iris Control And Lighting

    Appendices TANDBERG Videoconferencing System Appendix 4: Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.
  • Page 115 1–3: Prestored camera views Grand Vison Document camera system Leader Board TANDBERG Videoconferencing System Audio: - Noise Floor preferred less than 44dBC. - Reverb Time .3 to .5 sec. - Ventilation: - Keep in mind Noise Floor. - Velocity = Noise. Therefore keep velocity of air low.
  • Page 116 - the system software globdir.prm - file containing up to 400 entries. These entries can not be edited from the TANDBERG Videoconferencing system, but can be edited as a text-file. Files accessible only by ‘ftp get /tmp/snapshots/xxx.jpg’ or ‘http://<IP-address of codec>/tmp/snapshots/xxx.jpg’: main.jpg...
  • Page 117 TANDBERG Videoconferencing System Appendices Custom logos · Go to the folder where your logo is located. NOTE : E2: 704 480, B7: 320 200, OGO MAX SIZE FILE FORMAT F THE FILE IS TOO LARGE NO LOGO WILL BE DISPLAYED ·...
  • Page 118 · Exit from ftp, type ‘bye’. Menu Password: Access to the menu system on the TANDBERG Videoconferencing unit can be controlled using password protection. This is done by using the following dataport command: menupassword set <pin-code>. The pin-code should be maximum 5 - five digits. To erase the password, enter an empty pin-code.
  • Page 119 TANDBERG Videoconferencing Unit. IP Password By setting a IP Password on the TANDBERG codec, all access to the system using IP (Telnet, FTP, WEB) requires a password. This password can be enabled from telnet or dataport using the command: ippassword <ip-password>.
  • Page 120 All TANDBERG systems support both AES* and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES* or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
  • Page 121 TANDBERG Videoconferencing System Appendices Appendix 7: Declaration of Conformity...

  • Page 122: Index

    Basics 21 Battery handling 3 Boot up Logo 116, 117 Cabinet 11 Cable Specification, V.35 82 Cables 15 TANDBERG Videoconferencing System Call making a LAN call 22 making a video call 22 restricted 24 Call control 81 Call Quality menu 48...
  • Page 123 Making a call 22 MCU services 55 Menu Access 118 Menu Password 118 Menu structure 8 Menu system 47 Microphone TANDBERG Videoconferencing System levels 60 on/off 30 Modem mode 94 Monitor configuration 16 Motion 48 Moving camera 33 MSN (Multi Subscriber Number) 75...
  • Page 124 To use the dataport for PC applications 110 Tracker 106 Trademarks 3 Unpacking 13 Using a SUB-address 74 Utilities 52 VCR - Playback 107 VCR - Recording 107 TANDBERG Videoconferencing System VGA Resolutions 48 VGA Settings 68 Video input 66 inputs 33, 102 mode 49 outputs 102...

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