Related Manuals for TANDBERG MXP 770
Summary of Contents for TANDBERG MXP 770
- Page 1 User Manual Software version M1 D13742.01 This document is not to be reproduced in whole or in part without permission in writing from:...
- Page 2 The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...
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Page 3: Environmental Issues
Waste handling No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts. - Page 4 D1374201_User_Manual_T550_T770_MXP_CCM Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
- Page 5 ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty.
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Page 6: Table Of Contents
D1374201_User_Manual_T550_T770_MXP_CCM Table of Contents Introduction... 1 1.1 At a Glance ... 2 1.2 Settings Menu Structure ... 4 Installation ... 5 2.1 Unpacking and Mounting ... 6 2.2 Connecting Cables... 7 2.3 Monitor Configuration... 10 General Use ... 11 3.1 The Welcome Menu... 12 3.2 Using the Remote Control... - Page 7 4.5 Presentation ... 63 4.6 Lines... 64 Peripheral Equipment... 65 Appendices... 66 Index... 69 Glossary ... 70 User Manual...
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Page 9: Introduction
1 Introduction This User Manual is provided to help you make the best use of your TANDBERG unit. The TANDBERG 550/770 MXP for Cisco CallManager offers superior audio and video quality in a fully-featured unit. Main features Delivers the ultimate visual communication experience, with video quality developed by TANDBERG for business video applications. -
Page 10: At A Glance
D1374201_User_Manual_T550_T770_MXP_CCM 1.1 At a Glance Codec The Codec is the heart of the system. The main task for the Codec is the compression of outgoing video, audio and data, the transmission of this information to the far end and the decompression of the incoming information - the name Codec comes from a combination of the two words compression and decompression. - Page 11 Introduction Microphone The high quality table microphone is designed to use on a table during a videoconference. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone should always be placed pointing away from the system with the cable towards the system.
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Page 12: Settings Menu Structure
D1374201_User_Manual_T550_T770_MXP_CCM 1.2 Settings Menu Structure The settings menu structure is shown below. Press to enter or leave the settings menu. -
Page 13: Installation
2 Installation Precautions Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface. -
Page 14: Unpacking And Mounting
D1374201_User_Manual_T550_T770_MXP_CCM 2.1 Unpacking and Mounting Unpacking The TANDBERG 550/770 MXP for Cisco CallManager consists of the following items: Videoconferencing system Table microphone Remote control Batteries User manual on CD Cables Power supply Mounting... -
Page 15: Connecting Cables
2.2 Connecting Cables 1. Microphone Cable Connect the microphone to the microphone cable. Connect the microphone cable to microphone input 1 on the system. 2. Monitor Cable(s) Scart (Europe): Connect the Scart adapter to one of the Scart connectors on your monitor. Scart (Europe) &... - Page 16 D1374201_User_Manual_T550_T770_MXP_CCM 3. Power Cable Connect the power supply to the ‘DC in’ input on the system. Connect the power cable to the power supply. Connect the power cable to an electrical distribution socket. 4. LAN Cable To use the system on LAN, connect a LAN cable from the ‘Ethernet’ connector on the system to your LAN.
- Page 17 Installation Note! Make sure you insert the card in the right direction (with the product logo pointing upwards). Push the card into the slot until the Eject button pops up. See chapter 4.2.2 Wireless LAN Settings for configuration.
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Page 18: Monitor Configuration
D1374201_User_Manual_T550_T770_MXP_CCM 2.3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to your monitor manual). If you are using S-video from the system, remember to select S- Video input to avoid a black and white picture. Select Audio/Video input on monitor Selection of Audio/Video input used is generally performed by pressing the 0/AV button on the TV remote control several times. -
Page 19: General Use
3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system. -
Page 20: The Welcome Menu
D1374201_User_Manual_T550_T770_MXP_CCM 3.1 The Welcome Menu When the system is switched on, you will see the welcome screen. The welcome screen presents the Main menu and displays your Main Camera image in the background (Main Camera is system default). The following menu will appear when not in a call. Press OK or Cancel(X) to activate or hide the welcome menu. -
Page 21: Using The Remote Control
3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system’s most commonly used functions are also accessible directly from the remote control. - Page 22 D1374201_User_Manual_T550_T770_MXP_CCM via the system Phone Book for easy placement of calls. See chapter 3.6 Directory for details. 17. Use the red End Call key to end the current call. See 3.5.3 Ending a Call for details. 18. Number/Letter keys function in the same manner as with a mobile or cellular phone.
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Page 23: Navigation
General Use 3.2.1 Navigation Arrow keys and OK Navigate in the menu with arrow keys. The yellow selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK. -
Page 24: Selfview
D1374201_User_Manual_T550_T770_MXP_CCM 3.2.2 Selfview Selfview shows your outgoing picture. Normally this is the picture of your self (main camera). Selfview is most useful for single monitor systems. On dual monitor systems you already have selfview on the dual monitor. In a normal conference, the far end side is displayed on main monitor. -
Page 25: Layout
3.2.3 Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behavior of the Layout button is dependent on the Picture Layout setting. 3.2.3.1 Picture in Picture When set to PIP, the Layout button makes it possible to see a second image in a smaller view in one of the corners of the screen. - Page 26 D1374201_User_Manual_T550_T770_MXP_CCM holding Layout for 1 second. It is recommended to use Picture outside Picture for wide screen monitor systems. How to use Layout button with POP: 1. Press the Layout button to get the 1+3 layout. The far end image will be displayed as the main video, with the near end, usually the user of the system, as a smaller image in the upper right corner.
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Page 27: Mic Off
General Use 3.2.4 Mic Off To mute your microphone, press Mic Off. An on screen indicator will appear. Pressing Mic Off one more time will activate the microphone again. -
Page 28: Volume + And
D1374201_User_Manual_T550_T770_MXP_CCM 3.2.5 Volume + and - Press the Volume key to adjust the volume level. An on-screen indicator will show the current level. -
Page 29: Number And Letter Keys
General Use 3.2.6 Number and Letter keys Pressing a number key when you are outside a call will take you to the call menu. When you are in an input field where letters are required, the system automatically goes to letter mode. -
Page 30: Touch Tones
D1374201_User_Manual_T550_T770_MXP_CCM 3.2.7 Touch Tones Sometimes you need to dial extension numbers with the number keys when you are in a call. To do this, just enter your extension number with the number keys. -
Page 31: Softkeys
General Use 3.2.8 Softkeys The commands shown at the bottom of the screen are called softkeys and correspond with the keys on top of the remote control. This means that to make a call, you can press the button on the remote control that corresponds to the NewCall softkey on the bottom of the screen. -
Page 32: On-Screen Indicators
D1374201_User_Manual_T550_T770_MXP_CCM 3.3 On-screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on. Volume Off This indicator is shown when the volume is turned off. -
Page 33: Camera Control
3.4 Camera Control The camera is controlled by using the keys on the remote control. Select Near End or Far End to control the respective camera. Moving the Camera Zoom Far End Camera Control General Use... -
Page 34: Moving The Camera
D1374201_User_Manual_T550_T770_MXP_CCM 3.4.1 Moving the camera When the menu is hidden, the arrow keys will work on the camera. Hide the menu with the Cancel (X) key and adjust the camera with the arrow keys. -
Page 35: Zoom
General Use 3.4.2 Zoom The zoom key on the remote control will zoom the picture in and out (+ and -). -
Page 36: Far End Call Camera Control
D1374201_User_Manual_T550_T770_MXP_CCM 3.4.3 Far End Call Camera Control When you are in a call, you can move both near end and far end cameras if the far end side supports Far End Camera Control. When the menu is hidden, the arrow keys will trigger a dialog box that offers you the options: Near End and Far End. -
Page 37: Call Handling
3.5 Call Handling Call Handling contains: Placing a Call Answering a Call Ending a Call Using Hold and Resume Transferring a Connected Call Conference Calls Forward Calls to another Number Storing and Retrieving Parked Calls General Use... -
Page 38: Placing A Call
D1374201_User_Manual_T550_T770_MXP_CCM 3.5.1 Placing a call To place a call there are several ways to go off-hook before or after dialing a number. Action Dial off-hook (with dial tone): Dial on-hook (no dial tone): Redial the most recently dialed number: Dial from a call log: Dial from Corporate Directory: Place a call when another call is active:... -
Page 39: Answering A Call
3.5.2 Answering a call To answer a call, go off-hook. See details below. Action Answer when system is idle: Switch from a connected call to answer a ringing call: Set up your phone to automatically connect an incoming call after a ring or two: Procedure Press the Answer softkey. -
Page 40: Ending A Call
D1374201_User_Manual_T550_T770_MXP_CCM 3.5.3 Ending a Call To end a call, press the EndCall softkey or the red disconnect button... -
Page 41: Using Hold And Resume
3.5.4 Using Hold and Resume Only one call can be active at any given time; all other calls must be placed on hold. Action Put a call on hold: Remove a call from hold: Procedure Highlight the call you want to put on hold and press the Hold softkey. -
Page 42: Transferring A Connected Call
D1374201_User_Manual_T550_T770_MXP_CCM 3.5.5 Transferring a Connected Call Transfer redirects a connected call. The target is the number to which you want to transfer the call. Action Transfer a call without talking to the transfer recipient: Talk to the transfer recipient before transferring a call (“consult transfer”): Transfer two current calls to each other (“direct transfer”):... -
Page 43: Conference Calls
3.5.6 Conference Calls A conference call enables three or more sites to participate in the same conference. Your system can support different modes of conference calls. Two modes are described below. They are identified by their softkeys. The CallManager must be set up with an MCU in order to support conference calls. -
Page 44: Forward Calls To Another Number
D1374201_User_Manual_T550_T770_MXP_CCM 3.5.7 Forward Calls to another Number Call Forward All can be used to redirect incoming calls to your system to another number. Action Set up call forwarding on the primary line: Cancel call forwarding on the primary line: Verify that call forwarding is enabled on the primary line: Procedure Press the softkey CFwdALL and enter a target phone... -
Page 45: Storing And Retrieving Parked Calls
3.5.8 Storing and Retrieving Parked Calls A call can be parked so that you or someone else can retrieve it from another phone or video endpoint in the Cisco CallManager system. Action Park an active call: Retrieve a parked call: Procedure During a call, press the Park softkey. -
Page 46: Directory
D1374201_User_Manual_T550_T770_MXP_CCM 3.6 Directory Corporate Directory To dial from a Corporate Directory, press the directory button , and then select the menu entry Corporate Directory. Search for a listing by entering letters with your keypad. (You can search using a partial name.) To dial from a listing, press it, or scroll to it and go off-hook. Call Logs To view your call logs, press the directory button , and then select one of Missed Calls,... -
Page 47: Messages
General Use 3.7 Messages If there is a new message waiting to be played back, you can access this using the Messages menu. If no messages are waiting, there will be no response activating this menu. A symbol on the left indicates that there are one or more new messages pending, see 3.3 On-screen Indicators for details. -
Page 48: Services
D1374201_User_Manual_T550_T770_MXP_CCM 3.8 Services Selecting this menu enables you to access information services, such as weather, stock quotes and other services available at your company. Use the navigation keys to select the desired service and press the Services softkey to enter the service. Note! Before accessing these services, your system administrator must customize them and make them available to you. -
Page 49: Settings
4 Settings The Settings menu contains all the settings of the system. Making changes to Settings will change the behavior of the system. Settings contain: View Status Network Settings Audio Settings Display Settings Presentation Lines Note! The Network Settings menu may not be available to you. -
Page 50: View Status
D1374201_User_Manual_T550_T770_MXP_CCM 4.1 View Status In this menu you retrieve information about the system, such as the system and call status and the administrator settings. In addition you can restore all settings back to factory defaults. View Status contains: System Status ... -
Page 51: System Status
4.1.1 System Status In the system status menu you find information such as: IP address of your unit. IP-subnet mask. Gateway. Boot Load ID. Software version. Serial number of your unit. MAC-address of your unit. ... -
Page 52: Call Status
D1374201_User_Manual_T550_T770_MXP_CCM 4.1.2 Call Status In the Call Status menu, comprehensive information about the current call is shown. Information is given both for transmit and receive directions. The figure below shows a sample output from this menu. -
Page 53: View Administrator Settings
4.1.3 View Administrator Settings To show the settings currently used, enter the View Administrator Settings menu. Here you will find the current configuration for: IP TFTP DNS Audio Video Data Port Use the up and down navigation keys on your remote control to scroll up and down pages in the menu. -
Page 54: Restore Default Settings
D1374201_User_Manual_T550_T770_MXP_CCM 4.1.4 Restore Default Settings The Restore Default Settings function will restore the system settings to default value. Your unit will restart after you have confirmed that you want to restore the settings. -
Page 55: Network Settings
4.2 Network Settings The network settings menu enables you to configure IP, TFTP, wireless LAN, DNS and the data port. IP Settings Wireless LAN Settings TFTP Settings DNS Settings Data Port Note! The Wireless LAN Settings menu may not be available. This depends on whether your unit has a Wireless LAN card slot or not. -
Page 56: Ip Settings
D1374201_User_Manual_T550_T770_MXP_CCM 4.2.1 IP Settings Remember to restart the system after making changes to IP Settings. Changes in IP Settings menu will not have any effect before the system is restarted. IP-assignment DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present. DHCP IP-address, IP-subnet mask and Gateway are not used because the DHCP server assigns these parameters. - Page 57 10/Full 10 Mbps speed/Full Duplex. 100/Half 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex. IP Access Password By setting an IP Password on your TANDBERG unit, all access to the system using IP (Telnet, FTP) requires a password. Settings...
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Page 58: Wireless Lan Settings
D1374201_User_Manual_T550_T770_MXP_CCM 4.2.2 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data. - Page 59 cards in the country where it is used. The unit must be supplied by power supply (AC-DC adapter) powerbox SPN-270-12, which complies with the requirements for limited power source according to IEC/EN 60950. Encryption Select if you want to encrypt your Wireless LAN connection. Increased encryption level will decrease performance.
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Page 60: Tftp Settings
D1374201_User_Manual_T550_T770_MXP_CCM 4.2.3 TFTP Settings Alternate TFTP Server To use an alternate TFTP server, select “Yes”. If alternate TFTP server is not be used, select “No”. In this case the IP address fields will be disabled. Primary TFTP Server Enter the IP address of your TFTP server. Backup TFTP Server Optionally you can enter the IP address of a second server in this field. -
Page 61: Dns Settings
Settings 4.2.4 DNS Settings Up to five DNS (Dynamic Name Server) can be configured. The minimum required is one. In addition, a DNS domain name must be provided. Note that if DHCP is used in the IP Settings, the DNS Settings menu will be disabled. -
Page 62: Data Port
D1374201_User_Manual_T550_T770_MXP_CCM 4.2.5 Data Port The system provides a standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes. Note that when connecting to a PC the connecting cable must be a straight through RS232 cable. - Page 63 Settings Modem Allows you to control the system externally via a PC as in Control Mode. Once a call is established, Data port 1 will automatically switch to Data mode. When the call disconnects, Data port 1 switches back to Control Mode.
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Page 64: Audio Settings
D1374201_User_Manual_T550_T770_MXP_CCM 4.3 Audio Settings Alert Tone Different ringing tones may be selected. Alert Volume You may change the volume level for the selected ringing tone. Key Tones There will be a tone indicator when pressing keys on the remote control. There will be no tone when pressing keys on the remote control. -
Page 65: Display Settings
4.4 Display Settings The Display settings menu enables you to configure picture layouts, screen formats, focus, whitebalance and brightness. There are two submenus: Screen Settings Picture Control Settings... -
Page 66: Screen Settings
D1374201_User_Manual_T550_T770_MXP_CCM 4.4.1 Screen Settings Picture Layout (wide screen monitors only) The Advanced Picture Layout is related to the Layout button on the remote control and it can be used at any time to change the screen layout. For wide screen systems POP mode is recommended. - Page 67 Example of Picture in Picture. Example of Picture outside Picture (wide screen). Example of Side-by-Side view (wide screen). TV Monitor Format (wide screen monitors only) To fully leverage your wide screen display, activate the Native 16:9 format by setting the TV Monitor Format to Wide.
- Page 68 D1374201_User_Manual_T550_T770_MXP_CCM To fully leverage your wide screen display, activate the Native 16:9 format by setting the VGA Monitor Format to Wide. Note that you should only change this setting if your VGA monitor is a wide screen (16:9) monitor or projector. The VGA and DVI output will then be optimized for Wide Screen VGA display.
- Page 69 Settings PC presentation shown in Normal (correct ratio) mode. PC Presentation shown in Wide (stretched) mode.
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Page 70: Picture Control
D1374201_User_Manual_T550_T770_MXP_CCM 4.4.2 Picture Control Focus Auto In Auto mode the focus is continuously updated. When moving the camera, the system will use auto focus for 5 seconds to set the right focus of the new camera position. After 5 seconds auto focus is turned off to prevent continuous focus adjustments of the camera. -
Page 71: Presentation
4.5 Presentation The Presentation menu offers you all available video sources. For the TANDBERG 770 MXP, these are: Main Camera AUX Document Camera VCR PC For the TANDBERG 550 MXP, these are: Main Camera ... -
Page 72: Lines
D1374201_User_Manual_T550_T770_MXP_CCM 4.6 Lines The extension numbers assigned to your unit are shown in the ‘Lines’ menu. To dial from one of your multiple lines, scroll to the desired line, press the “Select” softkey (or OK), and dial the number you want to reach. Speed Dials You can assign up to four speed dials on your unit. -
Page 73: Peripheral Equipment
5 Peripheral Equipment PC-interface (serial cable): A PC can be connected to your TANDBERG 550/770 for Cisco CallManager using a serial cable, see the TANDBERG 550 MXP and 770 MXP interfaces below. This enables you to interact with the unit using data port commands. (This is also possible over LAN, using telnet). The available commands are specified in a separate document. -
Page 74: Appendices
6 Appendices Appendices: Appendix 1: Technical Specification Appendix 2: Declaration of Conformity... -
Page 75: Technical Specification
Appendices Appendix 1 Technical Specification Contact your TANDBERG representative for a Technical Specification for TANDBERG 550/770 MXP for Cisco CallManager or download from www.tandberg.net. -
Page 76: Declaration Of Conformity
D1374201_User_Manual_T550_T770_MXP_CCM Appendix 2 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity or download from www.tandberg.net. -
Page 77: Index
7 Index Call Status ...51 Codec ...9 Connecting cables ...14 Declaration of Conformity ...75 DNS Settings ...60 IP Settings ...55 Menu structure...11 Message ...46 Mic off ...26 Restore defaults... 53 Screen settings ... 65 Selfview... 23 Services ... 47 System status ... 50 TFTP Settings ... -
Page 78: Glossary
8 Glossary Alert speaker: The internal speaker will warn you of an incoming call even though the monitor may not be switched on. Audio call: Audio call equals a telephone call. You can make a call with the video system with audio only. - Page 79 PAL: Phase Alternation by Line. Video standard corresponding to 4CIF. Primary used in Europe, Middle East and Asia. PIP: Picture-In-Picture Point to point call: A call with two participants including yourself. POP: Picture Outside Picture. POP is a picture layout mode that is optimized for wide screens: Full screen, 1+3 layout and side by side layout.