Before Calling For Service; Instructions For Transportation - Mitsubishi Electric CP-W5000DW Operation Manual

ERROR MESSAGES AND COUNTERMEASURES
For the following symptoms, check the printer again before calling for service.
Symptom
The power is not Is the power cord plug disconnected from the
turned on. outlet?
The slide door Are you turning off the power during printing
doesn't open. procedure?
The front cover Is the printer power on?
bin doesn't open.
The image is not Is the ALARM indicator illuminating or blinking?
printed.
Is the appropriate size of data sent to this printer?
Is the print paper or the ink ribbon used up?
Is the slide door set firmly?
Are paper strips jamming in the waste output slot?
When the indicators keep illuminating or blinking though the above operations are performed, remove
the ink ribbon and print paper and reinstall them.
An error can not Turn off and on the power of the printer with the slide door set firmly. This printer starts initialization.
be resolved.
Press the switch inside of the hole of the front panel with a thin stick or the like for 5 seconds or more.
When transporting this printer for some reason such as repair, follow the instructions below.
1. Use the original packaging.
The genuine package unit may not endure more than one round trip. If the printer is transported with the package unit more
than one round trip, it may not be guaranteed.
Purchase another package unit when transporting this printer again.
Pack the printer with the accessories (ink ribbon and print paper) removed.
2. Close the slide door firmly.
When closing the slide door, push it until a click is heard.
• When the slide door is not closed firmly or you press the front release button accidentally, the slide door may
open. It can cause injury or damage.
3. If the ink ribbon, print paper, or ink ribbon cassette can not be taken out, consult with your
dealer.

BEFORE CALLING FOR SERVICE

Check

INSTRUCTIONS FOR TRANSPORTATION

• Connect the power cord plug to the outlet firmly.
• The protective circuit may be working. Turn off
the power and wait for about two minutes. Then
turn on the power again.
Turn on the power and then open the slide door.
Turn on the printer, press and hold down the
ENTER button on the operator control panel for a
few seconds, and then open the front cover bin.
See "OVERCOMING PAPER JAMS" on page
20.
Make sure that the appropriate size of image data
is sent to this printer.
Check them.
Set the slide door firmly.
Remove paper strips.
Switch
CAUTION
Remedy
23