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TallyGenicom 9316 User Manual

Tallygenicom printer user's guide
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TallyGenicom
9316
User's Guide

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Summary of Contents for TallyGenicom 9316

  • Page 1 TallyGenicom 9316 User’s Guide...

  • Page 3: Table Of Contents

    Contents 1 Introduction ... 1 Getting Acquainted with Your Printer 2 Printer Parts Front View 2 Rear View 2 About the Indicator Functions 3 Indicator Functions Continuing a Print Job after an Error Message 3 Cancelling a Print Job 3 Status Message 2 Software Installation ...
  • Page 4 Displaying Settings under Windows 2000/Me/98 Using the Printer Driver 13 Common Buttons OK 13 Cancel 13 Apply 13 Help 13 Easy Set 13 Page Layout 13 Printer Figure 13 Setup Tab Paper Tab Quality Tab Device Options Setting Tab 4 Working with the Status Display ... 15 Working with the Status Display 16 Introduction Environment...
  • Page 5 6 Replacing Consumables ... 33 Replacing the Toner Cartridge 34 Replacing the Drum Cartridge 38 7 Maintaining the Printer ... 43 Cleaning the Printer 44 Exterior Pick-up Roller 8 Troubleshooting ... 47 Indicator Messages 48 Error Messages Service Messages Clearing Jams 50 Solving Problems-Printing Quality 53 A Appendix ...
  • Page 6 Contents...

  • Page 7: Introduction

    Introduction...

  • Page 8: Getting Acquainted With Your Printer

    Getting Acquainted with Your Printer Printer Parts The following drawings illustrate the parts of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Top cover 2—Output tray 3—Control panel 4—Imaging cartridge (Toner cartridge plus Drum car- tridge)

  • Page 9: About The Indicator Functions

    About the Indicator Functions Indicator Functions The control panel has two indicators and one button. The control panel indicators provide information on the status of the printer. 1—Ready indicator 2—Error indicator 3—Cancel button The Cancel button allows you to: Continue a print job after an error message Cancel a print job Continuing a Print Job after an Error Message...

  • Page 10: Status Message

    The indicators may show five types of signals: Slow blinking—1 blink every 2 seconds Blinking—1 blink per second Rapid blinking—2 blink per second Status Message Status messages indicate the current condition of the printer. The printer sta- tus also can be checked on the Status Display. (Refer to the “Working with the Status Display”...
  • Page 11 Ready indicator (green) Note If the toner cartridge that is used is not genuine, cleaning will be performed after each page printed, which will reduce the printing speed. About the Indicator Functions Error Condition indicator (orange) Slow blinking Toner near empty Blinking Toner empty Rapid blink-...
  • Page 12 About the Indicator Functions...

  • Page 13: Software Installation

    Software Installation...

  • Page 14: Installing The Usb Device Driver

    Installing the USB Device Driver When connecting the printer to your computer with a USB cable, install the USB device driver according to the following instructions before installing the printer driver. Note In Windows 2000/XP, you do not have to install the USB device driver. When the “Found New Hardware”...

  • Page 15: Installing The Printer Driver

    Installing the Printer Driver Note Do not use the “Found New Hardware” or “Add New Hardware” wizard to install the TallyGenicom 9316 driver and utilities. Installing from the CD-ROM Insert the CD-ROM in the CD-ROM drive of your computer. The CD-ROM installer automatically starts.
  • Page 16 Installing the Printer Driver...

  • Page 17: Working With The Printer Driver

    Working with the Printer Driver...

  • Page 18: Displaying Printer Driver Settings

    In Pick a category, click Printers and Other Hardware. In Pick a task…, click View installed printers or fax printers. In the Printers and Faxes directory, select the TallyGenicom 9316 printer icon. To display the printer driver settings, from the File menu, click Printing Preferences...

  • Page 19: Using The Printer Driver

    Using the Printer Driver Refer to the printer drivers online help for information on all of the functions. Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made.

  • Page 20: Setup Tab

    Setup Tab The Setup tab allows you to Print several pages of a document on the same page (n-up printing) Provide a watermark on printed documents Design custom watermarks Specify manual duplex printing Specify the paper source Define the type of media Print using a form overlay Create/edit a form overlay Paper Tab...

  • Page 21: Working With The Status Display

    Working with the Status Display...

  • Page 22: Working With The Status Display

    Opening the Status Display and Showing the Supplies Status Use one of the following steps to open the Status Display. Windows XP—Choose Start, All Programs, then TallyGenicom 9316 Util- ities, and then TallyGenicom 9316 Status. Windows Me/2000/98—From the Start menu, choose Programs, then TallyGenicom 9316 Utilities, and then TallyGenicom 9316 Status.

  • Page 23: Recognizing Status Display Alerts

    Warning status—Displays text messages that alerts you of such condi- tions as low toner. Printer status figure—Shows a graphic representation of the printer and indicates where the problem is. Printing status—Displays the status of the current print job. Select popup message—Allows you to choose which message(s) you want to bring to the foreground when that particular condition occurs with the printer.

  • Page 24: Closing The Status Display

    Closing the Status Display To close the Status Display from the File menu, choose Exit. If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the bottom right of the taskbar.

  • Page 25: Using Media

    Using Media...

  • Page 26: About Media

    About Media What sizes/weights of media can I use? Media B5 (JIS) Legal Letter Statement Executive Folio Letter Plus UK Quarto Foolscap G. Letter G. Legal Chinese 16 Chinese 32 B5 (ISO) Envelope #10 Envelope C5 Envelope DL Envelope Monarch Envelope C6 Envelope Cho #3 Envelope Cho #4...

  • Page 27: What Type And Amount Of Media Can I Load

    What type and amount of media can I load? Media Type Plain Paper 60–90 g/m Special Media Envelopes Label sheets Letter head Postcards (Japanese Size) Thick paper 91–163 g/m Transparencies Note Do not allow media to go above the fill limit mark inside the tray or the media may not be fed correctly.

  • Page 28: Media Not Suitable For Printing

    Media Not Suitable for Printing Note Do not use the media types listed below. These could cause poor print quality, media jams, or damage to the printer. Also, using them will void your warranty. Coated with a processed surface (such as carbon paper, digitally gloss- coated media, colored paper that has been treated) Carbon backed Iron-on transfer media (heat-sensitive paper, heat-pressure paper,...

  • Page 29: What Is The Guaranteed Imageable (Printable) Area

    Use media that is Suitable for plain-paper laser printers, such as standard paper What Is the guaranteed imageable (printable) area? Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. 4 mm (0.157 in.) 4 mm...

  • Page 30: Loading Media

    Loading Media How do I refill Tray 1? Refill the tray only when it is completely empty. Squeeze the right paper guide and open the paper guides. Load the media lengthwise and printing-side up in the tray. A maximum of 150 sheets (75 g/m [20 lb] plain paper) can be loaded.

  • Page 31: Printing On Media

    Printing on Media How do I load and print custom media? Do not use custom media that does not have approved dimensions Width: 76 mm (3 in.) up to 216 mm (8.5 in.) Length: 127 mm (5 in.) up to 356 mm (14 in.) In the printer driver (Setup tab/Media Type option), select plain paper.
  • Page 32 Use envelopes that are Common office envelopes with diagonal joints, sharp folds and edges, and ordinary gummed flaps Approved for laser printing In the printer driver (Setup tab/Media Type option), select Envelope. Select the size of the envelope (Paper tab/Original Document Size option).

  • Page 33: How Do I Load And Print Labels

    Note Print envelopes on the front address side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded. Recheck the paper guides to make sure they are adjusted to the width of the envelopes.

  • Page 34: How Do I Load And Print Postcards

    Are precut Do not use Use label sheets that are Recommended for laser printers In the printer driver (Setup tab/Media Type option), select Thick Paper. Select the size of the label (Paper tab/Original Document Size option). Load the label media lengthwise and printing-side up in Tray 1. Adjust the paper guides to the width of the label media.

  • Page 35: How Do I Load And Print Thick Stock

    Place the postcards on a flat surface, and flatten them by pressing down the corners. Remove any media in Tray 1. Load the postcard media lengthwise and printing-side up in Tray 1. Adjust the paper guides to the width of the postcards. Note Improperly adjusted guides may cause poor print quality, media jams, or printer damage.

  • Page 36: How Do I Load And Print Transparencies

    How do I load and print transparencies? Note Using unsupported transparency media such as coated color transparencies will result in damaging the printer and in voiding your warranty. Remove transparency media as soon as possible from the output tray to avoid static buildup.

  • Page 37: Manual Duplexing

    Manual Duplexing Select paper with high opacity for duplex (2-sided) printing. For best results, print a small quantity to make sure the opacity is acceptable. How do I manually duplex? Media jams may occur if the printed sheet(s) reinserted are not entirely flat.
  • Page 38 Manual Duplexing...

  • Page 39: Replacing Consumables

    Replacing Consumables...

  • Page 40: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When it is time to replace the toner cartridge, "Toner Low" displays in the Sta- tus Display. The supplies status indication in the Status Display is only a ref- erence. Printing can continue even though the warning appears. However, printing gradually fades out, so replace the toner cartridge as soon as possi- ble.
  • Page 41 Move the lever on the toner car- tridge in the direction of the arrow. Using both hands, separate the toner cartridge and drum car- tridge. Note When separating the toner cartridge and drum cartridge, keep them level. Do not touch the OPC drum under the flap of the drum cartridge, otherwise decreased image quality may result.
  • Page 42 Remove a new toner cartridge from its box. Do not throw away the box. It may be used to pack the used toner car- tridge. Holding it firmly with both hands, rock the toner cartridge left and right, to distribute the toner evenly.
  • Page 43 Holding both the toner cartridge and the drum cartridge in your hands, align the colored guide on the drum cartridge with the matching colored projection on the toner cartridge to fit the two cartridges together. Align the imaging cartridge with the guides in the printer, and then insert the cartridge.

  • Page 44: Replacing The Drum Cartridge

    Replacing the Drum Cartridge When the printed documents become faint or blurred, the drum cartridge may be at the end of its life. The drum cartridge has a capacity of about 16,000 (one-page jobs) to 20,000 (continuous printing) letter/A4 pages (at an average of 5% or less toner cov- erage).
  • Page 45 Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge. Move the lever on the toner car- tridge in the direction of the arrow. Using both hands, separate the toner cartridge and drum car- tridge.
  • Page 46 Do not throw away the box. It will be used to pack the used drum car- tridge. Holding both the toner cartridge and the drum cartridge in your hands, align the colored guide on the drum cartridge with the matching colored projection on the toner cartridge to fit the two cartridges together.
  • Page 47 Press on the front cover grip and close the front cover. Place the used drum cartridge into the box that came with the new drum cartridge. Replacing the Drum Cartridge...
  • Page 48 Replacing the Drum Cartridge...

  • Page 49: Maintaining The Printer

    Maintaining the Printer...

  • Page 50: Cleaning The Printer

    Cleaning the Printer Exterior Note Never spray cleaning solutions directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits. CAUTION Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur.

  • Page 51: Pick-Up Roller

    Pick-up Roller Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. Grab the front cover grip and open the front cover. Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge. Note Do not expose the imaging cartridge to light for a long...
  • Page 52 Wipe the pick-up roller with a soft, dry cloth. Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force, otherwise the printer may be damaged.

  • Page 53: Troubleshooting

    Troubleshooting...

  • Page 54: Indicator Messages

    Indicator Messages The control panel indicators (Ready, Error) provide information about your printer and help you locate each problem. Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status returned to “Ready”. Ready Error indicator...

  • Page 55: Service Messages

    Ready Error indicator indicator (green) (orange) Slow blink- Blinking Service Messages This message indicates a more serious fault that can only be corrected by a customer service engineer. Ready indicator (green) Indicator Messages Condition Paper empty Media jam Front cover or top cover is open.

  • Page 56: Clearing Jams

    Clearing Jams Understanding the printer’s media path will help you locate media jams. Grab the front cover grip and open the front cover. Pull the handle of the imaging cartridge toward you, and then pull out the imaging cartridge. Note Do not expose the imaging cartridge to light for a long period of time, otherwise decreased...
  • Page 57 Pull out the jammed media along the feeding direction. Note If media is jammed in the fusing unit, pull the media downward to remove CAUTION The fusing unit is extremely hot. Touching any part near the fusing unit may result in burns. Do not touch the image transfer roller inside the printer, otherwise decreased image quality may...
  • Page 58 Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force, otherwise the printer may be damaged. Press on the front cover grip and close the front cover.

  • Page 59: Solving Problems-Printing Quality

    Solving Problems-Printing Quality Symptom Cause Blank page The toner cartridge may be defective. Black page The toner cartridge may be defective. Your printer may require servicing. Print too light The toner cartridge may running out of toner. The toner cartridge may be defective.
  • Page 60 Symptom Cause Print too dark The toner cartridge may be defective. The “Contrast” and “Bright- ness” of an image is not set correctly in the printer driver. Blurred The toner cartridge may be background defective. Uneven print The toner may be unevenly density distributed inside the toner cartridge.
  • Page 61 Symptom Cause White or black The toner cartridge may be lines defective. Dark lines on The transfer roller is dirty. the edges. Toner The toner may be unevenly smudges distributed inside the toner cartridge. The toner cartridge may be defective. Smudges on the media indi- cate a dirty feed roller.
  • Page 62 Symptom Cause There is insuf- The media is moist from ficient fusing humidity. or the image Media with specifications not comes off covered by the printer warranty when rubbed. is being used. The media type may be incor- rectly set. Solution Remove the moist media and replace it with new, dry media.

  • Page 63: A Appendix

    Appendix...

  • Page 64: Safety Specifications

    Safety Specifications Printer Safety standards EMC standards Technical Specifications Printer Type Print system Exposure system Developing system Resolution Print speed First print Warm-up time Media sizes European model EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950 (IEC 60950) European model EU Directive 89/336/EEC EN 55022 (CISPR Pub.

  • Page 65: Parallel Interface Connectors And Cable

    Paper/Media Paper feeding Input capacity Output capacity Operating temperature Operating humidity Power supply Power consumption Amperage Acoustic Noise External dimensions (with Tray1 and the output tray closed) Weight Interface Standard memory Parallel Interface Connectors and Cable Connectors Cable type Pin assignments Technical Specifications •...

  • Page 66: Usb Interface Connectors And Cable

    USB Interface Connectors and Cable Connectors Cable type Pin assignments Consumables Life Expectancies Chart Item Toner Cartridge Drum cartridge Printer: Series B plug Computer: Series A plug Require twisted data conductors or a shielded 1: V 2: D+ 3: D- 4: GND Shell: Shield Average Life Expectancy (in Simplex Pages) At 5% coverage, using A4-size media...

  • Page 67: Ce Marking (Declaration Of Conformity)

    CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68/EEC directives. This declaration is valid for the areas of the European Union (EU) only. This device must be used with a shielded parallel interface cable and shielded USB interface cable.

  • Page 68: Meaning Of Symbols

    Meaning of Symbols A triangle indicates a danger against which you should take precaution. A diagonal line indicates a prohibited course of action. A black circle indicates an imperative course of action. Ignoring this warning could cause serious injury or even death.

  • Page 69: Warning

    WARNING • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product.
  • Page 70 • Do not place a flower vase or other container that con- tains water, metal clips or other small metallic objects on this product. Spilled water or metallic objects dropped inside the product could result in a fire, electrical shock, or break-down.

  • Page 71: Caution

    CAUTION • Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner unit or drum unit in a place within easy reach of children. Licking or ingesting any of these things could injure your health.

  • Page 72: Working Safely With Your Laser Printer

    • The socket-outlet shall be installed near the machine and shall be easily accessible as the power plug may be diffi- cult to pull out when an emergency occurs. • Always use this product in a well ventilated location. Operating the product in a poorly ventilated room for an extended period of time could injure your health.
  • Page 73 Do not move the unit unless the power cord has been removed from the socket. Otherwise you may damage the cord. The result could be a short-circuit or a fire. Do not place any heavy objects on the power cord. Do not pull or kink the cord as this can result in damage to the cord.

  • Page 74: Laser Safety

    remove the power cord from the socket. Inform your customer support technical specialist. Laser Safety This printer is a page printer which operated by means of a laser. There is no possibility of danger from the laser, provided the printer is operated according to the instructions in this manual.

  • Page 75: Laser Safety Label

    Laser Safety Label A laser safety label is attached to the outside of the machine as shown below. CAUTION Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. This is a semiconductor laser.

  • Page 76: For Users In All Countries

    For Users in All Countries CAUTION Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. This machine is certified as a Class 1 laser product. This means that the machine does not produce hazardous laser radiation.
  • Page 77 VARNING! Om apparaten används på annat sätt än i denna bruksanvisning specificer- ats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. Det här är en halvledarlaser. Den maximala effekten för laserdioden är 15 mW och våglängden är 770 – 800 nm. VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle laser- säteilylle.
  • Page 78 Safety Information...
  • Page 79 Index CE Marking 61 Cleaning Exterior 44 Take-up Roller 45 Drum cartridge Replacing 38 Duplex 31 Indicator 3 Error messages 48 Service messages 49 Status message 4 Installing USB Device driver 8, 9 Index Laser Internal laser radiation 68 Laser safety 68 Laser safety label 69 Loading Media 21, 24...
  • Page 80 Page margins 23 Paper tab 14 Printable area 23 Printer Parts 2 Printer driver 13 Paper tab 14 Quality tab 14 Setting 12 Setup tab 14 Printing Envelope 25 Label 27 Postcard 28 Thick stock 29 Transparency 30 Quality tab 14 Safety information 61 Setup tab 14 Status display...

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