Four Slot Ethernet Cradle - Symbol MC70 User Manual

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 6-4
Symptom
Attempt by the EDA to EDA removed from the
ActiveSync failed. cradle while the LED
was blinking green.
Using an outdated
version of ActiveSync.
ActiveSync on the host
computer has not yet
closed the previous
ActiveSync session.
Incorrect cable
configuration.
Communication
software improperly
configured.
EDA ActiveSync
disabled or not
configured to accept
network connection.
Host ActiveSync
disabled or not
configured to accept
network connection.
During EDA removed from
communication, no cradle during
data transmits, or communications.
transmitted data was
EDA has no active
incomplete.
connection.
Battery is not EDA removed from the
charging. cradle too soon.
Battery is faulty.
EDA is not inserted
correctly in the cradle.
Ambient temperature
of the cradle is too
warm.
Cause
Wait one minute and reinsert the EDA in the cradle. This allows the
cradle to attempt another synchronization.
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Wait one minute and reinsert the EDA in the cradle. This allows the
cradle to attempt another synchronization.
Ensure the correct cable (Ethernet) is used with the cradle.
Perform setup as described in the MC70 Integrator Guide.
On the EDA, tap Start - ActiveSync - Tools - Options - Options
button. Then, uncheck the Enable PC sync using this connection:
check box.
On the host computer, check File - Connection Settings - Allow
network (Ethernet) Server Connection with this desktop computer.
Replace EDA in cradle and retransmit.
An icon is visible in the status bar if a connection is currently active.
Replace the EDA in the cradle. The standard capacity battery
(1900 mAh) fully charges in less than four hours. The extended
capacity battery (3800 mAh) fully charges in less than eight hours.
Tap Start - Settings - System - Power to view battery status.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Remove the EDA and reinsert it correctly. Verify charging is active.
Tap Start - Settings - System - Power to view battery status.
Move the cradle to an area where the ambient temperature is
between 0
Maintenance & Troubleshooting
Solution
for the latest ActiveSync software.
o o
C and 35 C.
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