Samsung DW80M9 Series User Manual page 34

troubleshooting
PROBLEM
Does not dry
dishes well.
Has a bad odor.
Is too noisy.
Does not have a
smoothly rotating
nozzle.
Water won't
pump out of the
dishwasher.
Has a bent upper
rack after loading
dishes.
DW9900M_DD68-00184A-06_EN.indd 34 DW9900M_DD68-00184A-06_EN.indd 34
POSSIBLE CAUSE
There is no rinse aid in the
dispenser.
The temperature of the water
is low when the dishwasher is
running.
Too many dishes have been
loaded.
Glasses and cups with
concave bottoms hold water.
This water may spill onto other
items when unloading.
Auto Release™ is turned off .
Water was left over from an
incomplete cycle.
The Drain Hose is obstructed.
The dishwasher is not used
daily or soiled dishes are left in
unit too long.
Sound is generated when the
dispenser cover is open and
the drain pump is operating in
an early stage.
The dishwasher is not level.
Foreign material (a screw, a
plastic piece) is in the pump
chamber.
There is a 'chopping' sound
because a nozzle is bumping
against the dishes.
Nozzle holes are clogged with
food particles.
The nozzle is blocked by a
dish or pot and cannot rotate.
The drain is clogged.
The dishes are not loaded
properly.
English - 34
SOLUTION
Check the dispenser and add rinse aid.
Use a liquid type rinse aid.
Connect the water supply line to a hot water
supply.
Use rinse aid with the Sanitize option.
Proper loading of items can aff ect drying.
Load your dishes as recommended.
(See page 21.)
After fi nishing the cycle, empty the lower rack
fi rst and then the upper rack. This will prevent
water dripping from the upper rack onto the
dishes in the lower rack.
Turn Auto Release™ Dry on. Press the Lower +
Hi-Temp Wash button for 3 seconds to access
the Auto Release™ menu. Select "A1" to activate
Auto Release™ Dry.
Insert detergent without loading dishes, and run
the Normal cycle to clean the dishwasher.
Contact a qualifi ed service technician to remove
any obstruction from the drain hose.
With the dishwasher empty and no detergent,
place a glass with 8 ounces of vinegar upright
into the lower rack, and then run a Normal cycle.
This is normal operation.
Ensure the dishwasher is level.
Contact a qualifi ed service technician to remove
foreign material from the pump chamber.
Rearrange the dishes.
Clean the nozzle holes.
See pages 27 and 28.
After placing the dishes into the racks, rotate the
nozzles by hand to check whether any of the
dishes interfere with them.
Clean the drain pump by removing the drain-
pump cover. (See page 30.)
Load your dishes as recommended.
(See page 21.)
2018-10-12 2018-10-12 11:55:25 11:55:25