Programmable Softkeys - Cisco 8800 Series Manual

Cisco IP Phone Configuration
• Programmable Softkey Enable: yes.
• Connected Key List: psk1|1;endcall|2;conf|3;xfer|4;
• PSK 1: fnc=dtmf;ext=#1;nme=PressMe;vid=1
• Voice > Ext 1 > DTMF Tx Method: Auto
Example: The PSK softkey pauses between digits.
• Voice > Phone > Programmable Softkeys > Programmable Softkey Enable: Yes
• Connected Key List: psk1|1;endcall|2;conf|3;xfer|4;
• PSK 1: fnc=dtmf;ext=#1,1006;nme=PressMe;vid=1
• Voice > Ext 1 > DTMF Tx Method: Auto
Example: The PSK softkey waits for the user's input between digits.
• Voice > Phone > Programmable Softkeys > Programmable Softkey Enable: Yes
• Connected Key List: psk1|1;endcall|2;conf|3;xfer|4;
• PSK 1: fnc=dtmf;ext=#1X1006;nme=PressMe;vid=1
• Voice > Ext 1 > DTMF Tx Method: Auto

Programmable Softkeys

Keyword
acd_login
acd_logout
answer
astate
avail
barge
bargesilent
Key Label Definition
Agt signin Logs user in to Automatic Call
Distribution (ACD).
AgtSignOut Logs user out of ACD.
Answer Answers an incoming call.
Agt Status Checks the ACD status.
Avail Denotes that a user who is logged in to
an ACD server has set his status as
available.
Barge Allows another user to interrupt a shared
call.
BargeSilent Allows another user to interrupt a shared
call with the mic disabled.
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
Programmable Softkeys
Available Phone Status
Idle
Idle
Ringing
Idle
Idle
Shared-Active, Shared-Held
Shared-Active
267