Cisco IP Phone Configuration
• Programmable Softkey Enable: yes.
• Connected Key List: psk1|1;endcall|2;conf|3;xfer|4;
• PSK 1: fnc=dtmf;ext=#1;nme=PressMe;vid=1
• Voice > Ext 1 > DTMF Tx Method: Auto
Example: The PSK softkey pauses between digits.
• Voice > Phone > Programmable Softkeys > Programmable Softkey Enable: Yes
• Connected Key List: psk1|1;endcall|2;conf|3;xfer|4;
• PSK 1: fnc=dtmf;ext=#1,1006;nme=PressMe;vid=1
• Voice > Ext 1 > DTMF Tx Method: Auto
Example: The PSK softkey waits for the user's input between digits.
• Voice > Phone > Programmable Softkeys > Programmable Softkey Enable: Yes
• Connected Key List: psk1|1;endcall|2;conf|3;xfer|4;
• PSK 1: fnc=dtmf;ext=#1X1006;nme=PressMe;vid=1
• Voice > Ext 1 > DTMF Tx Method: Auto
Programmable Softkeys
Keyword
acd_login
acd_logout
answer
astate
avail
barge
bargesilent
Key Label
Definition
Agt signin
Logs user in to Automatic Call
Distribution (ACD).
AgtSignOut
Logs user out of ACD.
Answer
Answers an incoming call.
Agt Status
Checks the ACD status.
Avail
Denotes that a user who is logged in to
an ACD server has set his status as
available.
Barge
Allows another user to interrupt a shared
call.
BargeSilent
Allows another user to interrupt a shared
call with the mic disabled.
Cisco IP Phone 8800 Series Multiplatform Phone Administration Guide for Release 11.3(1) and Later
Programmable Softkeys
Available Phone Status
Idle
Idle
Ringing
Idle
Idle
Shared-Active, Shared-Held
Shared-Active
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