Help Desk / Support Details
All Countries E-mail:
Telephone Helpdesk
UNITED STATES toll free
877-274-3695
(Sun-Thurs, 2pm-10.30pm PST)
800-627-2799
(Mon-Fri, 9am-1pm PST)
USA Exchange & Returns
562-777-2551
(Mon-Fri, 9am-4pm PST)
AUSTRALIA toll free
1300 13 8324
(Mon-Fri, 9am-5.30pm Aus EST)
+61 3 8412 4610
(Mon-Fri, 9am-5.30pm Aus EST)
See http://www.worldtimeserver.com for information on different time
zones and the time in Melbourne Australia compared to your local time.
WARRANTY INFORMATION
Swann Communications warrants this product against defects in workmanship and
1
material for a period of one ( ) year from it's original purchase date. You must present
your receipt as proof of date of purchase for warranty validation. Any unit which proves
defective during the stated period will be repaired without charge for parts or labour, or
replaced at the sole discretion of Swann. The repair or replacement will be warranted for
either ninety days or the remainder of the original one year warranty period, whichever is
longer. The end user is responsible for all freight charges incurred to send the
Swann's repair centres.
The end user is responsible for all shipping costs incurred when
shipping from and to any country other than the country of origin. The warranty does not
cover any incidental, accidental or consequential damages arising from the use of, or the
inability to use this
product
. Any costs associated with the fitting or removal of this
product by a tradesman or other person, or any other costs associated with its use are
the responsibility of the end user. This warranty applies to the original purchaser of the
product
only, and is not transferrable to any third party.
Unauthorised end user or third party modifications to any component or evidence of
misuse or abuse of the device will render all warranties void.
tech@swann.com.au
International
product
www.swann.com.au
1060 Camera Housing
All Weather Camera Protection
with inbuilt heater / blower
If this device does not work correctly when you first
use it, do not take it back to the store.
Contact the Swann Helpdesk using our fast e-mail service
tech@swann.com.au
numbers shown on the back cover of this booklet.
to
Most problems can be quickly and easily fixed with a simple
e-mail or a quick chat with one of our friendly technical staff.
(Toll-Free available in the US and Australia only)
Installation Guide
English
or call us on one of the Toll-Free