Samsung MG23K3505 Series User Manual page 32

Troubleshooting and information code
Problem
Heating including The oven may not work,
the Warm function too much food is being
does not work cooked, or improper
properly. cookware is being used.
The thaw function Too much food is being
does not work. cooked.
The interior light The door has been left
is dim or does not open for a long time.
turn on.
The interior light is
covered by foreign
matter.
A beeping sound If the Auto Cook function
occurs during is being used, this
cooking. beeping sound means
it's time to turn over the
food during thawing.
The oven is not The oven is installed on
level. an uneven surface.
There are sparks Metal containers are used
during cooking. during the oven/thawing
functions.
32 English
MG23K3505AS_SW_DE68-04547B-00_EN+DE+FR+IT.indb 32
Cause Action
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
Reduce the amount of food
and start the function again.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the STOP/ECO button.
Clean the inside of the oven
and check again.
After turning over the food,
press the START/+30s button
again to restart operation.
Make sure the oven is installed
on flat, stable surface.
Do not use metal containers.
Problem Cause
When power is The door is not properly
connected, the closed.
oven immediately
starts to work.
There is electricity The power or power
coming from the socket is not properly
oven. grounded.
1. Water drips. There may be water or
2. Steam emits steam in some cases
through a door depending on the food.
crack. This is not an oven
3. Water remains malfunction.
in the oven.
The brightness Brightness changes
inside the oven depending on power
varies. output changes according
to function.
Cooking is To ventilate the oven, the
finished, but the cooling fan continues to
cooling fan is still run for about 3 minutes
running. after cooking is complete.
Action
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
This is not an oven
malfunction.
6/26/2018 2:59:08 PM