This chapter describes the informational messages that may appear on-screen and troubleshoots
some of the problems you may experience with your device and possible solutions to those problems.
7.1 Informational Messages
The following informational messages may appear on-screen.
Battery Not Charging – Temp.
Check External Battery
Detach Battery Not Charging
Replace Detachable Battery
Internal Fan Failure – See Manual The internal fan is not working. Device should not be used
The detachable battery is too hot and cannot be charged. Allow
device and/or battery to cool to resume charging. Remove
battery and charge with battery charger accessory. If battery still
cannot be charged, contact your home care provider.
Power is being drawn from the detachable battery even
though the external battery is usable. Replace external
battery cable or external battery. If problem persists, contact
your home care provider.
The detachable battery cannot be charged. Replace battery.
If problem persists with a different battery, contact your
home care provider.
Detachable battery has failed or has reached end of life.
Replace battery. If problem persists with a different battery,
contact your home care provider.
with oxygen added to the patient circuit. Before using oxygen
with this device, contact your home care provider.
The device cannot write to or read from the SD Card. Remove
the SD Card and use another card, if available. If problem
persists, contact your home care provider.
Chapter 7 Troubleshooting