Original Equipment Manufacturer (Oem) Support Overview; Standard Support; Additional Oem Support Programs - HP 743 Series Technical Reference Manual For Oems

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General Information
Model 748 Ruggedized Workstation

Original Equipment Manufacturer (OEM) Support Overview

The sections that follow describe standard OEM support and additional OEM support.

Standard Support

OEMs may obtain the following standard hardware and software support through their local
Hewlett-Packard Sales and Service Office:
• Customer support programs for servicing Hewlett-Packard products
• System/product hardware/software configurations
• System support options, including the following:
• HP SupportLine electronic support
• License to use software updates
• Media and document updates
• On-site response

Additional OEM Support Programs

Contact your Hewlett-Packard OEM Sales Representative regarding the availability of the
following OEM support:
• Detailed product qualification programs information
• Drawings: electrical and mechanical
• Engineering consulting time
• Hewlett-Packard specifications for products
• Peripheral device specifications
• Product component lists and specifications
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