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PhoneNow Precautions
1. High distortion during dialing or phoning may mean that
the magnet is not in the optimal position relative to the
telephone receiver. To avoid the issue, please move the
magnet to another place on the telephone receiver.
2. Only use magnets supplied by GN ReSound
tele-loop systems
Many places, such as theatres, houses of worship, and
schools are equipped with tele-loop systems. When using a
telecoil program with tele-loop systems, sound is picked up
directly and may improve speech understanding. If there is no
sound from the hearing instruments in a tele-loop system and
with a telecoil program activated, the tele-loop system may
not be turned on or is not operating correctly. If a facility is not
equipped with a tele-loop system, sitting as close as possible
to the front may be helpful.
Care and maintenance
Your hearing instrument is protected by a layer of protective,
hydrophobic nanocoat material.
Please follow the following instructions to prolong the durabil-
ity of your hearing instruments:
1. Keep your hearing instrument clean and dry. Wipe the
case with a soft cloth or tissue after use to remove grease
or moisture. Do not use water or solvents, as these can
damage the hearing instrument(s).
2. Never immerse hearing instruments in water or other
liquids, as liquids may cause permanent damage to the
hearing instruments.
3. Avoid rough handling of hearing instruments or dropping
them on hard surfaces or floors.
4. Do not leave hearing instruments in or near direct heat or
sunlight, such as in a hot, parked car, as excessive heat
can cause damage or deform the casing.
5. Do not wear your instrument while showering, swimming,
in heavy rain or in a moist atmosphere such as a steam
bath or sauna.
6. If your instrument does get wet, or if it has been exposed
to high humidity or perspiration, it should be left to dry out
overnight with the battery out and the battery compart-
ment open. It is also a good idea to put the instrument
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and battery in a sealed container together with a drying
agent (desiccator) overnight. Do not use the instrument
until it is completely dry. Consult your hearing care pro-
fessional as to which drying agent to use.
7. Remove your hearing instrument when applying such
things as cosmetics, perfume, aftershave, hair spray, and
suntan lotion. These might get into the instrument and
cause damage.
daily maintenance
It is important to keep your hearing instrument clean and dry.
On a daily basis, clean the hearing instruments using a soft
cloth or tissue. Remove any wax or debris from hearing in-
struments using a brush and/or a wire loop. In order to avoid
damage due to humidity or excessive perspiration, the use of
a drying kit is recommended. Some drying kits are electric,
and in addition to thoroughly drying out hearing instruments,
they may help sanitize.
replacing wax filters
Custom hearing instruments may have wax filters that protect
against wax and moisture. It is recommended that these are
changed as needed.
To change these filters, the following steps are needed:
1. Brush the sound outlet area with the sound outlet pointed
down.
2. Insert the threaded end of the wax filter tool into the used
wax filter, and gently rotate clockwise.
3. Gently pull until the used filter is removed.
4. Discard the used filter in the slot located in the wax filter
kit by pressing it into the center, sliding it to one end of the
slot, and pull until the filter is discarded.
5. Flip the wax filter tool around, locate a new filter in the dial,
and press the tip of the tool into the center of the dial.
6. Gently pull the new filter out of the dial.
7. Align the new filter to the sound outlet.
8. Press the new filter into the opening, and simultaneously pull
and rock back and forth until the new wax filter is in place.
Tip: Pressing on the new filter with the flat side of the
wax filter tool can give extra insurance that the filter is
correctly in place.
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