Before conducting troubleshooting, make sure that the following basic requirements are met:
The refrigerator control is set to OFF
Freezer section are
Refrigerator is set to demo mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently relocated.
Cooling system runs
Refrigerator is replacing an older
Refrigerator was recently plugged in
or power restored.
Door opened often or a large amount
of food / hot food was added.
Doors are not closed completely.
Refrigerator is installed in a hot
Condenser / back cover is clogged.
0.5 gpm (1.9 lpm)
20-120 psi (138 - 827 kPa)
55°F - 110°F
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Demo Mode allows the lights and control display to
work normally while disabling cooling to save energy
while on the showroom floor. Refer to the Setting the
Controls section for instructions on how to disable
During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 30 minutes and
confirm the proper temperature has been restored
once the defrost cycle has completed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for 24 hours before connecting it to
Modern refrigerators require more operating time but
use less energy due to more efficient technology.
The refrigerator will take up to 24 hours to cool
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop
open section in Parts & Features Troubleshooting.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.