If You Cannot Play A Music Cd Or Install A Program From A Cd; If You Cannot Play A Dvd Movie - Dell Inspiron 2100 Manual

Solving Problems : Dell Inspiron 2100
If you cannot play a music CD or install a
program from a CD
HINT: High-speed CD drive vibration is normal and may cause noise. This noise
does not indicate a defect in the drive or the CD.
Ensure that the external media bay is connected—
bay cable and make sure that it is connected to the CD drive and to the connector
on the back of the computer.
Ensure that Windows recognizes the drive—
icon. If the CD drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
Test the drive with another CD—
that the original CD is defective.
Clean the disc—
Adjust the Windows volume control—
the lower-right corner of your screen. Be sure that the volume is turned up and that
the sound is not muted.

If you cannot play a DVD movie

HINT: Because of different worldwide file types, not all DVD titles work in all
DVD drives.
Ensure that the external media bay is connected—
bay cable and make sure that it is connected to the DVD drive and to the connector
on the back of the computer.
Ensure that Windows recognizes the drive—
icon. If the DVD drive is not listed, perform a full scan with your antivirus software
to check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
Test the drive with another DVD—
that the original DVD is defective.
file:///F|/Service%20Manuals/Dell/Inspiron/2100/solving.htm (10 of 16) [2/28/2004 6:49:25 AM]
See the Tell Me How
Double-click the My Computer
Insert another CD to eliminate the possibility
help file for instructions.
Double-click the yellow speaker icon in
Double-click the My Computer
Insert another DVD to eliminate the possibility
Check the external media
Check the external media