Commercial gas water heaters with 94% thermal efficiency and electronic control system (46 pages)
Summary of Contents for State Water Heaters SUF 130 THRU 500
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Ashland City, TN 37015 SERVICING SHOULD ONLY BE PERFORMED BY A QUALIFIED SERVICE AGENT PRINTED IN THE U.S.A. 0511 Service Handbook MODELS: SUF 60 thru 120 SUF 100 thru 250 SUF 130 thru 500 SERIES 100, 101 and 104. 198152-003...
INTRODUCTION The service handbook is designed to aid in servicing and troubleshooting State Water Heaters Ultra Force SUF commercial water heaters in the field. No duplication or reproduction of this book may be made without the express written authorization of the State Water Heaters. The following text and illustrations will provide you with a step by step procedure to verify proper installation, operation, and troubleshooting procedures.
TOOLS REQUIRED • ELECTRICAL MULTIMETER CAPABLE OF MEASURING CONTINUITY/ OHMS, AC & DC VOLTS, AMPERES, MICROAMPERES, MILLIVOLTS, and FREQUENCY (Hz) • UEi Model DL289 or equivalent • DIGITAL MANOMETER + 60" W. C. in .01" increments Note: A digital manometer is required for testing pressure switches and can replace a gas pressure gauge, draft gauge or slack tube manometer for checking gas pressure.
GENERAL INFORMATION INSTALLATION REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS For all side wall terminated, horizontally vented power vent, direct vent, and power direct vent gas fueled water heaters installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:...
INSTALLATION QUICK TIPS – SUF 120 AND 150 GAS PRESSURE ADJUSTMENT PROCEDURE: GAS PRESSURE SUF 120 AND 150 MODELS Main line gas pressure to the water heater for natural gas should be between a maximum of 10.5" w.c. (2.59 kPa) for natural gas, 14.0" w.c. (3.45 kPa) for propane and a minimum of 4.8 w.c. (1.18 kPa) for Natural Gas, and 8.5"...
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Compare result to the de‑rated input required for the elevation at the installation location. Should it be necessary to adjust the gas pressure to the burner, to obtain the full input rate, the steps below should be followed: 3. Remove the pressure regulator cover screw and adjust the pressure by turning the adjusting screw with a small screwdriver.
INSTALLATION QUICK TIPS – SUF 199 AND 250 GAS PRESSURE ADJUSTMENT PROCEDURE: GAS PRESSURE SUF 199 AND 250 MODELS IMPORTANT NOTE THE SUF 199 AND 250 MODELS INCORPORATE A NEW GAS CONTROL, WHICH OPERATES AT A MANIFOLD PRESSURE OF 0" w.c. (0 kPa) FOR BOTH NATURAL AND PROPANE GAS. SEE THE GAS PRESSURE CHART ON PAGE 4.
INSTALLATION QUICK TIPS – SUF 300, 400, 500 GAS PRESSURE ADJUSTMENT PROCEDURE: GAS PRESSURE SUF 300, 400, 500 A minimum dynamic gas supply pressure of 5.2" w.c. (1.29 kPa) for Natural Gas and 11" w.c. (2.74 kPa) for LP Gas is required before making any adjustment to the gas control pressure regulator.
INSTALLATION QUICK TIPS – SUF 300, 400, 500 SEE MANUAL FOR COMPLETE INSTALLATION INSTRUCTIONS & DETAILS Servicing should only be performed by a Qualified Service Agent...
INSTALLATION – VENTING CATEGORY AND MATERIALS Category IV Type venting Vertical and horizontal Vent materials Concentric Venting Servicing should only be performed by a Qualified Service Agent ULTRA FORCE VENTING • Positive pressure in vent, above atmospheric. • These models will produce excessive condensate in vent. •...
VENTING TABLES – SUF 120 ‑ 250 Maximum equivalent feet of intake and vent pipe using 3" PVC is 50 feet (15.2 m). Equivalent feet must include any 90° elbows (two 45° elbows equal one 90° elbow). Three inch diameter 90° elbows are equivalent to 5' (1.5 m) of pipe.
CONCENTRIC VENTING Concentric venting allows for a single wall penetration. For multiple water heater installation using this vent practice any additional vents of this type may be located 12" on centerline to either side of the first vent or 12" on centerline vertically above the first vent. Concentric kits may be extended to a maximum allowable length of 5 feet (152 cm).
VENT CONDENSATION Failure to properly install the drain line on the condensate elbow will result in a water heater shut down and a “blocked exhaust” fault message. The average dew point of natural gas flue products is 127°F. Propane flue products is 119°F. With 70°F ambient air temperature and 180°F stored water temperature, exhaust gas will be approximately 140°F.
VENTING – ALL MODELS – SINGLE PIPE DIRECT VENT – USING OUTSIDE AIR TERMINATION CLEARANCES SIDEWALL POWER VENT VENT TERMINAL Vent terminal clearances for “Power Vent” installations. Power Vent configurations use room air for combustion. CANADIAN INSTALLATIONS Clearance above grade, veranda, porch, deck or 12 inches (30 cm) balcony 6 inches (15 cm) for appliances up to 10,000 Btu/hr (3 kW), 12 inches (30 Clearance to window cm) for appliances between 10,000...
VENTING – ALL MODELS – TWO PIPE DIRECT VENT – USING OUTSIDE AIR TERMINATION CLEARANCES SIDEWALL DIRECT VENT EXTERIOR CLEARANCES FOR SIDEWALL VENT TERMINATION VENT TERMINAL Vent terminal clearances for “Direct Vent” installations. Direct Vent configurations use outdoor air for combustion. CANADIAN INSTALLATIONS Clearance above grade, veranda, porch, deck or 12 inches (30 cm) balcony 6 inches (15 cm) for appliances up to 10,000 Btu/hr (3 kW), 12...
VENT TERMINATION – DIRECT VENT – ALL MODELS WHEN LOCATING THE TERMINALS ON A SIDEWALL, THE FOLLOWING SPECIFICATIONS PERTAINING TO TERMINAL LOCATION MUST BE FOLLOWED. 1. The intake vent terminal and the exhaust vent terminal must terminate on the same exterior wall and must be located at a minimum of 24"...
DIRECT VENTING – ALL MODELS The air intake provided on the unit contains a mesh screen to prevent large particles from entering the unit. WHEN THE UNIT IS TO BE SET UP AS A DIRECT VENT, THE BALANCE PLATE AND MESH SCREEN MUST BE REMOVED BEFORE GLUING PIPE TO THE CONNECTOR.
CONTROL OVERVIEW Interaction with the water heater controller is through an LCD display called the Universal Interface Module (UIM). This screen is also referred to as the “desktop” or “desktop menu”. Up and down buttons and three operation buttons allow navigation through the control menus and to make adjustments to the water heater.
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The table of status icons describes graphically operational details of the water heater. Below is a legend of all the status icons: Status Icon The temperature of the water in the tank has fallen and the water heater will now initialize a new heating cycle. The temperature of the water in the tank has reached the Operating Set Point.
ADJUSTING TANK TEMPERATURE – OPERATING SET POINT – DIFFERENTIAL The Operating Set Point of this water heater determines the regulated temperature for the water in the tank. This parameter is adjusted in the desktop Temperature menu. Items in this menu allow you to monitor different temperature readings in the tank along with adjusting the Operating Set Point and Differential.
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ACTION: Press Change then use the UP and DOWN buttons to change the temperature Set Point. DISPLAY: Note: This procedure can also be used to change the Differential. The tank Upper and Lower Temperatures are not user changeable. They are determined by the temperature probes on the heater.
CHANGING THE DISPLAY UNITS The desktop menu has the option of selecting between degrees Fahrenheit and degrees Celsius for temperature displays. This can be found in the “Display Settings” menu. Also in this menu, you may adjust how the back-light operates and the contrast of the LCD screen. ACTION: From the Main Menu, press the DOWN button to highlight “Display Settings”...
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ACTION: Press Update to accept the change or Cancel to reject it. DISPLAY: Servicing should only be performed by a Qualified Service Agent...
FAULT AND WARNING CONDITIONS – ADVANCED DIAGNOSTIC INFORMATION This water heater control has the ability to monitor almost all aspects of the water heater’s operation. In the event of an undesirable or unsafe condition that occurs, the water heater control will detect this condition and determine the appropriate action.
ACCESS TO THE CURRENT FAULT OR WARNING When a fault or warning has been detected by the control it will automatically be displayed on the screen and the back light will blink. If you choose to leave the current fault or warning by pressing the Back key, you can always return to the fault through the display menu.
FAULT CODES All faults, warnings, and errors are given in plain English text. Some have a Code alpha/numeric value assigned. Please read the full English text and not the alpha/numeric value when calling for assistance. Following is a complete list of all faults, warnings, and errors for this commercial gas control. 0x0D: AC Reversed 0x45: Upper Probe Short 0x46: Lower Probe Short...
VIEWING THE FAULT HISTORY – VIEWING INFORMATION ABOUT THE HEATER The controller for this water heater will store a history of ten of the last Fault and Warning conditions that occurred. This is stored in the Fault History. The information about the fault or warning will include diagnostic information as well as an estimate of how long ago the fault occurred.
CONTROL SEQUENCE (TYPICAL ALL MODELS) TYPICAL SEQUENCE 1. When the control is powered it should display “waiting for connection” and “UIM v2.06”*. The manufacturer and unit model will be next. The next display will include water temperature, temperature setting and heater status. * This number may change as software revisions are made.
CONTROLS – CENTRAL CONTROL BOARD – CCB The Central Control Board or CCB is contained in the housing shown below. Access to the board and the wiring harness plugs can be accomplished by removing two Phillips screws holding the cover. Remove these screws to release cover...
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This is the back of the UIM. Servicing should only be performed by a Qualified Service Agent...
CONTROLS – GAS VALVE SUF 120 The gas control valve on the SUF 120 has a built-in adjustable pressure regulator. The adjustment screw is accessed by removing the cap screw market regulator in the illustration. Inlet gas pressure may be read at the inlet pressure tap only if the manual shut off valve (gas cock) is in the “ON”...
CONTROLS – GAS VALVE SUF 199 AND 250 ADJUSTMENT PROCEDURE: GAS PRESSURE SUF 199 AND 250 MODELS IMPORTANT NOTE THE SUF 199 AND 250 MODELS INCORPORATE A NEW GAS CONTROL, WHICH OPERATES AT A MANIFOLD PRESSURE OF 0" w.c. (0 kPa) FOR BOTH NATURAL AND PROPANE GAS. SEE THE GAS PRESSURE CHART ON PAGE 4.
CONTROLS – GAS VALVE SUF 199 AND 250 Pressure readings may be taken on the gas valve by connecting to the pressure ports on the valve. The manifold pressure on this valve is 0" WC (0 kPa) when the water heater is running. Refer to the gas pressure chart on page 4.
CONTROLS – GAS VALVE, ORIFICE CHART – SUF 300/400 The gas control valve has a built-in field adjustable pressure regulator. The gas valve for the SUF Natural gas model is shown below. This is a 24V. solenoid operated gas valve. Low Gas Pressure Switch...
CONTROLS – GAS VALVE, ORIFICE CHART – SUF 500 The gas control valve has a built-in field adjustable pressure regulator. The regulator may be adjusted by removing the cap screw marked “regulator”. The adjustment screw is underneath. The gas valve for the SUF 500 Natural gas model is shown below.
CONTROLS – PRESSURE SWITCHES – ALL MODELS All SUF models are provided with four pressure switches. These switches are essential to the safe and proper operation of the unit. The switches are wired to the central control board (CCB) individually and each is monitored individually.
CONTROLS – PRESSURE SWITCHES – SUF 120 THROUGH 250 Note: Check the website www.statewaterheaters.com for Technical Bulletin S023-06 “Air Pressure Switches” under “Literature/Service Handbooks” Servicing should only be performed by a Qualified Service Agent...
CONTROLS – PRESSURE SWITCHES – SUF 300, 400, 500 Note: Check the website www.statewaterheaters.com for Technical Bulletin S023-06 “Air Pressure Switches” under “Literature/Service Handbooks” Servicing should only be performed by a Qualified Service Agent...
CONTROLS – CONNECTIONS, IGNITER, FLAME SENSOR, SIGHT GLASS, POWERED ANODES The connections for the hot surface igniter and the flame sense rod are shown below. Also shown is the burner sight glass. These features are typical for all models. Flame Sensor Hot Surface Igniter...
HOT SURFACE IGNITER / FLAME SENSOR / CONTROL TIMING HOT SURFACE IGNITER This water heater is equipped with an electric hot surface igniter. The igniter material is silicone carbide and should not be handled with bare hands because of possible damage to the igniter. The normal ohm reading at 77°F is listed between 40 and 70 ohms.
BLOWER SPEED CONTROL SUF 199 AND 250 The input of the SUF 199 and SUF 250 is determined by blower. The input of the water heater may be determined by clocking the meter as shown on page 5 or by making sure the blower is receiving the proper signal.
VARIABLE FREQUENCY DRIVE – SUF 400 AND 500 The Ultra Force SUF 400 and 500 models have a variable frequency drive (VFD) that controls the rpm of the blower motor. The VFD receives a signal from the central control board that instructs the VFD to transmit the proper frequency to the blower to produce the proper blower speed and proper input.
VARIABLE FREQUENCY DRIVE – BLOWER SPEED AND PRESSURE READINGS The instructions for the VFD are sent from the CCB to in the form of a DC current. The chart below lists the current readings, the frequency signal displayed by the VFD, and the pressure switch settings needed for the CCB to let the burner operate.
WIRING DIAGRAM – SUF 120 ‑ 300 1 BLACK 2 WHITE 1 RED (ECO) 2 BLACK 3 BLACK 4 RED (ECO) 1 BLACK 2 BLACK 1 GREEN 2 BLUE 1 BLACK 2 WHITE 2 RED GREEN WHITE 1 BLACK120 VAC HOT 3 WHITE 120 VAC NEUTRAL 4 YEL 24 VAC 4 YEL 24 VAC...
WIRING DIAGRAM – SUF 400, 500 1 BLACK 2 WHITE 1 RED (ECO) 2 BLACK 3 BLACK 4 RED (ECO) 1 BLACK 2 BLACK 1 GREEN 2 BLUE GREEN WHITE 1 BLACK120 VAC HOT 3 WHITE 120 VAC NEUTRAL 4 YEL 24 VAC 4 YEL 24 VAC TRANSFORMER 50VA...
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COMMERCIAL GAS HIGH EFFICIENCY WATER HEATERS 500 Tennessee Waltz Parkway Ashland City, TN 37015 www.statewaterheaters.com...