Troubleshooting - Technicolor TG582n Configuring Network Settings

Troubleshooting

When following these instructions fully you should have no problems changing the modems gateway/DHCP
pool addresses to your desired IP range. If you are receiving 'page cannot be displayed' errors after making
the changes it may be that there are differences in settings between the DHCP pool and the gateway IP
address. Follow these steps to certify everything is corrected configured in the modem.
Try closing down your internet browser and opening it again.
Check your PC has been assigned an IP address after you changed back to receiving an IP address
dynamically from the modem and that the IP address is from the IP range you configured on the modem.
In Windows XP:
1. Click on the Windows Start button
2. Click on 'Connect to' to open the sub-menu
3. Click on 'Show all connections'
4. In the 'LAN or High Speed Internet' section right mouse-click on Local Area Connection
5. Click on Status
6. Click on the Support tab
In Windows Vista/7
1. Click on the Windows Start button
2. Click on Control Panel
3. In the 'Network and Internet' section right click on View network status and tasks
4. Click on Change adapter settings
5. Right mouse click on 'Local Area Connection' and click on Status
6. Click on the [Details] button
You should see 'Assigned by DHCP' or 'DHCP Enabled: Yes' with the IP address/subnet/gateway details as
per your new DHCP pool settings. If the IP addresses are not those allocated from your new DHCP pool (e.g.
they are still from the default 192.168.1.x range) your pool didn't get allocated properly. Check the modem
LocalNetwork pages.
If you see 'DHCP Enabled: No' you are still be using a static IP address mapped into the old modem settings.
Check your PC LAN connection settings.
Check the modem to see if the gateway IP address has been altered from the default 192.168.1.254 to the
new IP address you allocated.
a. In your internet browser input 10.0.0.138 into the 'Address' field and press [ENTER]
(this is a secondary IP address that the modem responds to).
The modem GUI will be displayed.
b. Click on Home Network
c. Click on Interfaces
d. Click on LocalNetwork in the centre of the page