Untangling Thread from beneath the Bobbin
If the bobbin winding starts when the thread is not passed
through the pretension disk correctly, the thread may
become tangled beneath the bobbin winder seat.
Wind off the thread according to the following procedure.
• Do not remove the bobbin winder seat even if
the thread becomes tangled under the bobbin
winder seat. It may result in injuries.
to stop the bobbin winding.
Cut the thread with scissors near the pretension disk.
1 Pretension disk
Push the bobbin winder switch to the right, and then
raise the bobbin at least 10 cm (4 inches) from the
Cut the thread near the bobbin to completely remove
the bobbin from the shaft. Hold the thread end with
your left hand, and wind off the thread clockwise from
under the bobbin winder seat with your right hand as
2 Bobbin winder seat
List of Symptoms
Check the following possible problems before requesting
service. If the reference page is "*", contact your
authorized Brother dealer or the nearest Brother
authorized service center.
■ Getting Ready
Cannot thread the needle.
Needle is not in the correct position.
(Needle position button) to raise
Needle is installed incorrectly.
Needle is turned, bent or the point is dull.
Upper threading is incorrect.
The needle threader hook is bent and does not
pass through the eye of the needle.
The needle threader lever cannot be moved or
returned to its original position.
A size 65/9 needle is being used.
• The needle is incompatible with the needle
threader. Manually pass the thread through the
eye of the needle.
Cannot lower the presser foot with the presser foot
Presser foot was raised using
(Presser foot lifter button) to lower
the presser foot.
Bobbin thread does not wind neatly on the bobbin.
The thread is not passed through the bobbin
winding thread guide correctly.
Bobbin spins slowly.
The thread that was pulled out was not wound
onto the bobbin correctly.
The empty bobbin was not set on the pin
While winding the bobbin, the bobbin thread was
wound below the bobbin winder seat.
You have not wound the bobbin thread properly
when you initially wound thread on the bobbin.
Ensure that the bobbin thread was properly set in