Using the included touch pen, lightly touch the center
of each +, in order from 1 to 13.
• Only use the included touch pen to touch the
screen. Do not use a mechanical pencil, pin, or
other sharp object. Do not press too hard on the
screen. Otherwise, damage may result.
Turn the main power to OFF, then turn it back to ON.
• If you finish the screen adjustment and the screen
still does not respond, or if you cannot do the
adjustment, contact your authorized Brother
If the machine stops operating correctly, check the
following possible problems before requesting service.
You can solve most problems by yourself. If you need
additional help, the Brother Solutions Center offers the
latest FAQs and troubleshooting tips.
Visit us at " http://s.brother/cpeaa/ ".
If the problem persists, contact your authorized Brother
dealer or the nearest Brother authorized service center.
Frequent Troubleshooting Topics
Detailed causes and remedies for common
troubleshooting topics are described below. Be sure to
refer to this before contacting your authorized Brother
■ Upper Thread is Too Tight
■ Tangled Thread on Wrong Side of
■ Incorrect Thread Tension
■ Fabric is Caught in the Machine and
Cannot Be Removed
■ Untangling Thread from beneath the
Bobbin Winder Seat
Upper Thread is Too Tight
The upper thread appears as a single continuous
The bobbin thread is visible from the right side of
the fabric. (Refer to the illustration below.)
The upper thread has tightened up, and comes out
The upper thread has tightened up, and wrinkles
appear in the fabric.
The upper thread tension is tight, and the results do
not change even after the thread tension is adjusted.
1 Wrong side of fabric
2 Bobbin thread visible from right side of fabric
3 Upper thread
4 Right side of fabric
5 Bobbin thread