Troubleshooting; Error Messages - Omni Bead Ruptor 24 User Manual

SECTION 7 — TROUBLESHOOTING
DO NOT
attempt to service the Bead Ruptor 24 in a manner other than those discussed in this manual.
For any issue that is unsuccessfully corrected using this guide, please contact your authorized dealer
or call Omni International at: 800.776.4431.

7.1 ERROR MESSAGES

ERROR MESSAGE
The lid is not latched properly
Close Lid
Detection system is faulty

7.2 TROUBLESHOOTING

PROBLEM
The fan does not work
Display screen shows
incomplete or
unusual characters
No display on the
screen
One or several tubes are
not sealed tightly
Unit powers on with
a loud "BANG"
Unit powers on but
motor does not turn
Fingerplate lock is
difficult to disengage.
Tube leakage
26
POSSIBLE CAUSES
POSSIBLE CAUSE
No Power
Faulty Fan
CPU needs to be reset
No Power
Faulty display screen
The cap is not
properly sealed or the tube
is faulty
Motor control device
damaged due to incorrect
voltage selection
Incorrect voltage selected
Knob position
• Speed is too high
• High temperature or
pressure inside tubes
ACTION(S)
1. Check that nothing prevents the lid from closing.
2. Press lid and ensure the handle is locked properly.
1. Turn off the unit.
2. Contact technical assistance.
ACTION(S)
1. Check main voltage
2. Check that the voltage of the unit matches that
being delivered by the main power supply.
3. Make sure that the unit is plugged in properly.
4. Check and replace fuses if blown.
1. Turn off the unit.
2. Contact technical support.
1. Turn off the unit. Wait a few seconds.
Turn the unit back on.
1. Check main voltage.
2. Check that the voltage of the unit matches that
being delivered by the main power supply.
3. Make sure the unit is plugged in properly.
4. Check and replace fuses if blown.
1. Turn off the unit.
2. Contact technical support.
If dangerous or potentially dangerous sample
is contained in the tube, apply the proper
decontamination procedure.
Return unit to Omni International for replacement
of motor control device.
Power off the unit and select appropriate voltage. Power on
the unit. If problem persists, contact Omni International for
assistance.
Turn knob slightly counter-clockwise to release tension.
See solutions on page 13