Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged
Printed Surface Is Scratched
Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check paper type.
Make sure you are using the right paper for what you are printing.
Supported Media Types
Correct curl before loading paper.
We recommend putting unused paper back into the package and storing it flat.
• Plain Paper
Turn the paper over and reload it to print on the other side.
• Other Paper such as envelope
If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.