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Sprint SP-809 Owner's Manual

Digital phone answering system
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43-5809.fm Page 1 Wednesday, August 18, 1999 1:43 PM
OWNER'S MANUAL
Digital Phone
Answering System
SP-809
Cat. No. 43-5809

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Summary of Contents for Sprint SP-809

  • Page 1 43-5809.fm Page 1 Wednesday, August 18, 1999 1:43 PM OWNER’S MANUAL Digital Phone Answering System SP-809 Cat. No. 43-5809...
  • Page 2 Important: Cordless phones such as this one require AC power to operate. When the AC power is off, you cannot dial out or receive incoming calls using your SP-809. For this reason, the SP-809 cordless phone should not be your only telephone. To be safe, you...
  • Page 3 43-5809.fm Page 3 Wednesday, August 18, 1999 1:43 PM n Features Your Sprint SP-809 Digital Phone Answering System offers the lat- est advances in answering machine and cordless phone technolo- gy. Its cordless operation lets you handle calls just about anywhere in your home or office.
  • Page 4 If someone answers, you can use the SP-809 as an inter- com. Flash — sends an electronic switchhook signal for use with spe- cial phone services such as Call Waiting.

  • Page 5: Read This Before Installation

    This telephone complies with Part 68 of FCC Rules . You must, upon request, provide the FCC registration number and the REN to your phone company. These numbers are on the bottom of the base. Note: You must not connect your SP-809 to any of the following: ² coin-operated systems ²...

  • Page 6: Table Of Contents

    43-5809.fm Page 6 Wednesday, August 18, 1999 1:43 PM n CONTENTS Installation ... 8 Selecting a Location ... 8 Placing the Base on a Desk Top ... 9 Mounting the Base on a Wall ... 10 Installing and Charging the Battery Pack ... 12 Charging a Spare battery pack ...
  • Page 7 43-5809.fm Page 7 Wednesday, August 18, 1999 1:43 PM Using Page/Intercom ... 27 Memory Dialing ... 29 Storing a Number in Memory ... 29 Entering a Pause ... 30 Dialing a Memory Number ... 31 Chain-Dialing Service Numbers ... 31 Testing Stored Emergency Numbers ...

  • Page 8: Installation

    Caution: The supplied AC adapter was designed specifically for your SP-809. Use only the supplied adapter. Notes: ² Your telephone connects directly to a modular telephone line jack.

  • Page 9: Placing The Base On A Desk Top

    43-5809.fm Page 9 Wednesday, August 18, 1999 1:43 PM PLACING THE BASE ON A DESK TOP Follow these steps when you place the base on a desk, shelf, or table. Plug one end of the supplied long modular cord into the jack on the back of the base.

  • Page 10: Mounting The Base On A Wall

    43-5809.fm Page 10 Wednesday, August 18, 1999 1:43 PM Installation MOUNTING THE BASE ON A WALL Note: To mount the base directly on the wall, you need two screws (not supplied) with heads that fit into the keyhole slots on the bot- tom of the base.
  • Page 11 43-5809.fm Page 11 Wednesday, August 18, 1999 1:43 PM Insert the tabs on the narrow end of the bracket into the upper slots on the bottom of the base and route the adapter cord through the slot on the bracket’s narrow end. Insert the loose end of the modular cord through the center of the bracket.

  • Page 12: Installing And Charging The Battery Pack

    43-5809.fm Page 12 Wednesday, August 18, 1999 1:43 PM Installation INSTALLING AND CHARGING THE BATTERY PACK The SP-809 is packaged with a rechargeable nickel-cadmium bat- tery pack. Before using your phone, you must install the battery pack and then charge it for 12–15 hours.
  • Page 13 43-5809.fm Page 13 Wednesday, August 18, 1999 1:43 PM ² If the CHARGING indicator does not light when you place the handset on the base, be sure the battery pack and AC adapter are correctly and securely connected. Also, check the charging contacts on the handset and the base.

  • Page 14: Charging A Spare Battery Pack

    43-5809.fm Page 14 Wednesday, August 18, 1999 1:43 PM Preparation CHARGING A SPARE BATTERY PACK You can also charge and store a spare battery pack in the base. The spare battery pack fully charges in 15 hours. Press the tab on the spare battery pack compart- ment and lift off the cover.

  • Page 15: Setting The Day And Time

    43-5809.fm Page 15 Wednesday, August 18, 1999 1:43 PM If the dial tone stops, you have touch-tone service. Since the phone is preset to touch-tone service, you do not need to make any change to the dialing mode. If the dial tone continues, you have pulse service. Press PHONE PROG/MEM # # # 3 If your phone is set for pulse service and you want to change the dialing mode to touch-tone service, press...

  • Page 16: About The Mailboxes

    (rotary) phone can leave messages in mailbox 1. ANNOUNCEMENT OPTIONS Before using the SP-809, you can record an announcement (up to three minutes long) that callers hear when the system answers a call. The TAD lets you record three separate announcements, and it operates differently based on which announcement you select.
  • Page 17 43-5809.fm Page 17 Wednesday, August 18, 1999 1:43 PM ² Announcement AO (announce-only) — The TAD plays your outgoing message, but does not record a message. If you plan to use the TAD’s announce-only feature, Announcement AO should clearly state that the caller cannot leave a message.

  • Page 18: Checking The Announcement

    43-5809.fm Page 18 Wednesday, August 18, 1999 1:43 PM Preparation The TAD prompts you to press to select announcement A, B, or AO. The selected an- SCAN nouncement name appears ( Press CHANGE Speak your message from about 8 inches in front of the TAD. When you finish, press the announcement.

  • Page 19: Reviewing The Tad Settings

    43-5809.fm Page 19 Wednesday, August 18, 1999 1:43 PM To return to the prerecorded announcement, press while the announce- LETE ment is playing. briefly. REVIEWING THE TAD SETTINGS To hear all feature settings, press SETTING THE NUMBER OF RINGS The TAD is preset to sound four rings before it answers the first call (assuming that caller leaves a message).

  • Page 20: Setting Message Alert

    43-5809.fm Page 20 Wednesday, August 18, 1999 1:43 PM Preparation SETTING MESSAGE ALERT If you want the base to beep every 15 seconds to notify you that new messages have been received, turn the Message Alert fea- ture on. To change the message alert setting, press edly press SET UP the voice prompt instructions.

  • Page 21: Changing The Priority Calling Code

    The handset rings and its PHONE indica- tor flashes until you answer the call. USING THE BELT CLIP You can use the SP-809’s belt clip to hang the handset on your waistband and easily carry the handset with you as you move around.
  • Page 22 43-5809.fm Page 22 Wednesday, August 18, 1999 1:43 PM Preparation Follow these steps to attach the belt clip to the SP-809. Position the belt clip over the back of the handset. Slide one tab into the re- cess on the side of the hand-...

  • Page 23: Telephone Operation

    43-5809.fm Page 23 Wednesday, August 18, 1999 1:43 PM n Telephone Operation MAKING AND RECEIVING A CALL To make a call, lift the hand- set and press the PHONE indicator lights steadily and you hear the dial tone, dial a phone number or memory number (see “Memo- ry Dialing”...

  • Page 24: Using The Priority Calling Code

    43-5809.fm Page 24 Wednesday, August 18, 1999 1:43 PM Telephone Operation ² If you want to make a call but the handset is out of the base’s range, the handset beeps twice. Move the handset closer to the base and try again. USING THE PRIORITY CALLING CODE When a caller uses the priority calling code, the TAD beeps loudly to alert you that you have a priority call.

  • Page 25: Setting The Speakerphone's Volume

    The volume setting ( CHANGING THE CHANNEL The SP-809 scans 25 channels (frequency pairs used between the base and the handset) and automatically selects a clear channel each time you make or receive a call.

  • Page 26: Using Flash

    43-5809.fm Page 26 Wednesday, August 18, 1999 1:43 PM Telephone Operation Notes: ² The redial memory holds up to 24 digits, so you can redial long- distance as well as local numbers. ² We recommend you not use include a tone entry. This could result in a wrong number being dialed.

  • Page 27: Using Mute

    After you complete the call, return the handset on the base or press PHONE. USING PAGE/INTERCOM You can use the SP-809 as a two-way pager and intercom be- tween the base and the handset. This is useful if the handset is Telephone Operation PHONE...
  • Page 28 43-5809.fm Page 28 Wednesday, August 18, 1999 1:43 PM Telephone Operation away from the base and you want to locate it, or if you want to have a conversation between the handset and the base. To page the person who has the handset or to locate the handset when the phone is not in use, press...

  • Page 29: Memory Dialing

    43-5809.fm Page 29 Wednesday, August 18, 1999 1:43 PM ² If a phone call comes in during an intercom conversation, press on the handset to answer the call. When you finish the call, PHONE press INTERCOM MEMORY DIALING You can store up to 20 numbers (up to 24 digits each) in memory, then dial a stored number by pressing a two-digit memory location number.

  • Page 30: Entering A Pause

    If you enter a wrong digit, press entered digit. Then enter the correct digit. Press PROG/MEM ber (01–20). The SP-809 beeps three times. Note: If you receive a call while you are storing information in memory, press again at Step 1.

  • Page 31: Dialing A Memory Number

    43-5809.fm Page 31 Wednesday, August 18, 1999 1:43 PM Dialing a Memory Number Press PHONE then enter the 2-digit memory location number. Or, press Chain-Dialing Service Numbers For quick recall of numbers for special services (such as alternate long distance or bank by phone), store each group of numbers in its own memory location.

  • Page 32: Tad Operation

    43-5809.fm Page 32 Wednesday, August 18, 1999 1:43 PM TAD Operation n TAD Operation This section describes TAD operation at the base, but you can also operate the TAD using the handset or another phone while you’re away from home (see “Using Remote Commands” on Page 39). SETTING THE TAD TO ANSWER CALLS To set the TAD to answer calls, press...

  • Page 33: Screening Calls

    Note: If you answer the phone just as the TAD answers, the TAD might not stop playing the outgoing message. If this happens, press STOP TAD Operation (full) and the number of recorded on the SP-809’s base. SPEAKER...

  • Page 34: Playing Messages

    43-5809.fm Page 34 Wednesday, August 18, 1999 1:43 PM TAD Operation PLAYING MESSAGES The TAD’s message counter window shows the total number of messages, both old and new. If there are new messages, the mail- box indicators flash to let you know which mailboxes have new messages.

  • Page 35: Deleting Messages

    43-5809.fm Page 35 Wednesday, August 18, 1999 1:43 PM announces “End of messages,” and displays the total number of messages. To quickly play a message, hold down increases, allowing you to quickly scan a message or move to any place within it. To resume normal playback, release To stop playback at any time, press sets to answer calls.

  • Page 36: Recording A Conversation

    Follow these steps to record both sides of a conversation (up to 3 minutes long) using the handset. Important: The SP-809 does not sound warning beeps to let the other party know that the call is being recorded. It is illegal in some areas to record a conversation without the consent of all parties to the conversation, including the phone company.
  • Page 37 43-5809.fm Page 37 Wednesday, August 18, 1999 1:43 PM Press ANS SYS The ANS SYS indicator lights and all of the mailbox indica- tors flash. Press dicator on the base continues flashing and recording begins. The TAD records until: ² the maximum message length is reached ²...

  • Page 38: Remote Operation

    Note: You cannot remotely operate the TAD from another phone on the same line as your SP-809. You can also use your SP-809 handset to operate many of the TAD features. USING THE TOLL-SAVER If the ring select switch is set to Number of Rings”...

  • Page 39: Using Remote Commands

    Commands” on Page 40), or press or wait until the TAD begins playing all messages (after about 4 seconds). When you finish, simply hang up (remote phone) or press (SP-809’s handset). Remote Operation . The ANS SYS indicator lights. The TAD to hear voice prompts,...

  • Page 40: Remote Commands

    43-5809.fm Page 40 Wednesday, August 18, 1999 1:43 PM Remote Operation Remote Commands Press: 1, then mail- box number (1, 2, 3, or 4) 2, then mail- box number (1, 2, 3, 4) 3, then mail- box number (1, 2, 3, or 4) #, then mail- box number (1, 2, 3, or 4)
  • Page 41 43-5809.fm Page 41 Wednesday, August 18, 1999 1:43 PM While playing messages: Press: Delete current message. Replay message. Each time you press 4, the TAD backs up one message. Or, hold down 4 to return to a particular spot within a message and release it to resume playback at that spot.

  • Page 42: Troubleshooting

    43-5809.fm Page 42 Wednesday, August 18, 1999 1:43 PM Troubleshooting n Troubleshooting We do not expect you to have any problems with your SP-809, but if you do, the following suggestions might help. Problem The handset does not work. Suggestion Move the handset closer to the base.
  • Page 43 43-5809.fm Page 43 Wednesday, August 18, 1999 1:43 PM Problem Volume drops or you hear unusual sounds. Call is noisy. Troubleshooting Suggestion ² Unplug the AC adapter from the outlet. If there is a spare battery pack in the base, remove it.
  • Page 44 If you still have problems, disconnect the SP-809. If other phones on the same line work properly, the fault is in this phone or its in- stallation. If you cannot find the problem, take your SP-809 to your local RadioShack store for assistance.

  • Page 45: Care And Maintenance

    43-5809.fm Page 45 Wednesday, August 18, 1999 1:43 PM Care and Maintenance n Care and Maintenance Your SP-809 Digital Phone Answering System is an example of superior design and craftsmanship. The following suggestions will help you care for your phone so you can enjoy it for years.

  • Page 46: Replacing The Handset Battery Pack

    43-5809.fm Page 46 Wednesday, August 18, 1999 1:43 PM Care and Maintenance REPLACING THE HANDSET BATTERY PACK If you follow the instructions in “Installing and Charging the Battery Pack” on Page 12, the battery pack should last about one year. If the battery pack does not hold a charge for more than 2 hours after an overnight charge, replace the battery pack with a new 3.6 volt, 700 milliamp battery pack.

  • Page 47: The Fcc Wants You To Know

    43-5809.fm Page 47 Wednesday, August 18, 1999 1:43 PM THE FCC WANTS YOU TO KNOW In the unlikely event that your phone causes problems on the phone line, the phone company can temporarily discontinue your service. If this happens, the phone company attempts to notify you in advance.

  • Page 48: Lightning

    43-5809.fm Page 48 Wednesday, August 18, 1999 1:43 PM Care and Maintenance LIGHTNING Your telephone has built-in lightning protection to reduce the risk of damage from surges in telephone line and power line current. This lightning protection meets or exceeds FCC requirements. Howev- er, lightning striking the telephone or power lines can damage your telephone.
  • Page 49 43-5809.fm Page 49 Wednesday, August 18, 1999 1:43 PM Notes n Notes...
  • Page 50 43-5809.fm Page 50 Wednesday, August 18, 1999 1:43 PM Notes...
  • Page 51 43-5809.fm Page 51 Wednesday, August 18, 1999 1:43 PM Notes...
  • Page 52 43-5809.fm Page 52 Wednesday, August 18, 1999 1:43 PM Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workman- ship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.

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