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Problem solving guide
Programme cancellation and error message
Problem
Drainage fault. Clean
drain filter and pump.
Check the drain
hose.
Water intake fault.
Open stopcock.
Waterproof system
activated
Disinfection temper-
ature not reached
Fault F . If restart
fails, call Service
54
Cause and remedy
The drain is blocked or restricted.
The drain hose has been fixed too high.
Clean the drain filter and the drain pump.
The maximum drain height is 1 m.
The water inlet is blocked or restricted.
Check whether the stopcock has been properly
opened.
Check whether the inlet hose is kinked.
The water pressure is too low.
Switch on the
water pressure" under "Supervisor level").
The filters in the water inlet are blocked.
Clean the filters (see "Cleaning the filters" under
"Cleaning and care").
The water protection system has reacted.
Close the stopcock.
Call Miele Service.
The required temperature was not reached during the
disinfection programme.
The washing machine has not carried out the dis-
infection cycle correctly.
Start the programme again.
There is a fault.
Disconnect the washing machine from the electri-
city supply.
Wait at least 2 minutes before reconnecting the
washing machine to the electricity supply.
Switch the washing machine on again.
Start the programme again.
If the fault message appears again, contact Miele
Service.
Low water pressure
setting (see "Low
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